Related Manuals for TracStar SV-360
Summary of Contents for TracStar SV-360
- Page 1 In-motion Satellite Technical Support Manual TracStar Systems Inc. 1984 W. New Hampshire St. Orlando, Fl. 32804 tel: (407) 650-9054 fax: (407)650-9086...
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Page 2: Table Of Contents
2. In Door Display (IDD) Button Functions 3. SV-360 major component listing A. Diagram of Parts B. Parts listing 4. System Faults (as seen on the TracStar Display) A. Power Up-Please Wait/Ant Comm Error B. EL Fault (Elevation Fault) C. AZ Fault (Azimuth Fault) D. - Page 3 6. Antenna Removal and Installation Recommendations A. Removal B. Installation C. Returning your used TracStar antenna 7. Component Replacement Page A. Motor Replacement B. Electronics Replacement C. Single to Dual Upgrade 6. Upgrade Software 7. Figures (Drawings) 33-36 8. Helpful hints/general knowledge...
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Page 4: Sv-360 Single Hd0 Without 110 Adapter
IDB (in-door Box) DATA IDD PWR Power Supply CONV ANT REC Systems START/STOP DISPLAY SELECT MODIFY RECEIVER SV-360 SINGLE HD1A WITH SINGLE 110 ADAPTER IDB (in-door Box) DATA IDD PWR Power Supply CONV ANT REC Systems RF In Ctrl In... -
Page 5: Sv-360 Single Hd1 W/110 Adapter
SCD-1UT2 Rcvr A Rcvr B START/STOP DISPLAY MODIFY RECEIVER SAT IN SAT OUT RECEIVER SAT IN SAT OUT SV-360 DUAL HD1A WITH SINGLE 110 ADAPTER IDB (in-door Box) DATA IDD PWR Power Supply ANT REC CONV RF In SCD-1UT2 Systems... -
Page 6: Sv-360 Dual Hd2 W/Two 110 Adapters
SV-360 DUAL HD2A WITH DUAL 110 ADAPTERS IDB (in-door Box) DATA IDD PWR Power Supply ANT REC CONV RF In SCD-1UT2 Systems Rcvr A Rcvr B START/STOP DISPLAY DIFY RF In Ctrl In RF In Ctrl In 110 Adapter 110 Adapter... -
Page 7: In Door Display (Idd) Button Functions
+ and – 6000. Also shows temperature under dome (T XXXa on bot- tom line). C Page Tuner data-Used by TracStar technical support. D Page Used to verify reception of the satellite signal to the Antenna. Will read all zeros in scan align, when the antenna goes to “wide scan”... -
Page 9: Parts Listing
Major parts list from previous page (8) In Door Display (IDD) In Door Box (IDB) Down Converter (Dual Box) 110 Adapter (HD) Phone Cord Power Supply RF Box CPU (bottom) and Motor Board (top) Gyro LNB (Dual-stacked LNB shown) Rotary Joint with Upper Rotary Cable attached Azimuth Motor Elevation Motor Azimuth Belt Tension Spring and Pulley... -
Page 10: Power Up-Please Wait/Ant Comm Error
1. Reset the 24VDC power supply by unplugging it from the wall outlet. If you cannot get to the power supply then you can turn off a circuit breaker so that the TracStar display goes blank. Reapply the 24VDC power and check the display reading. -
Page 11: El Fault (Elevation Fault)
(mechanical problem). 5. Turn the antenna on. Quickly check the elevation bias by performing the following: a. On the TracStar IDD press the main button 3 times, the display will read “di- agnostics”. b. Press the arrow button 2 times, the display will read on the top line “BA... -
Page 12: Az Fault (Azimuth Fault)
(mechanical problem). 7. Turn the antenna on. Quickly check the AZ bias by performing the following: a. On the TracStar IDD press the main button 3 times, the display will read “di- agnostics”. b. Press the arrow button 2 times, the display will read on the top line “BA... -
Page 13: Scan Error
4. Bad LNB or misaligned (not pointing at the center of the white reflector dish). 5. Bad RF box. 6. Bad small coax cable from LNB to RF box. 7. Bad Up converter (older SV-360 models serial number 6359 or lower). 8. Bad CPU/Gyro. 9. Bad IDB 10. -
Page 14: Lock Verify
RF box. If you have the correct DC voltage, then you probably have a bad LNB (the RF box may be bad also). 7. If you have an older SV-360 dual model antenna serial number 6358 or lower, the fault may be the Up-converter installed in the antenna. -
Page 15: Power Trip/Display Blinks Repeatedly
Power Trip/Display Blinks Repeatedly Fault Description: When turned on the TracStar Display (IDD) reads “Power Trip” or blinks continuously. Possible Cause: 1. Short, bad connection or water in the coax cable that connects from the IDB antenna jack to the outside of the antenna (the cable that goes through the roof of the coach). -
Page 16: Won't Lock On To Satellite
1. Water, moisture, or bad coax cable connection on roof of coach. 2. Bad IDB. 3. Bad RF Box. 4. Bad CPU/Gyro. 5. Ribbon cable from RF box to CPU board. Troubleshooting: 1. Reset power to antenna. 2. Perform an “option 21” (see page 22). 3. -
Page 17: Missing Even, Odd Or No Transponders
2. Check the AZ (azimuth) bias by going to the “Diagnostic” menu. Once on the diag- nostic menu press the “arrow” button 2 times. The IDD will read “BA XXX (some numbers) E XXX (some numbers). The numbers next to the BA is the azimuth bias; this number should be between +/-6000. -
Page 18: Low Signal Strength
Low Signal Strength Fault Description: Low signal strength as indicated on the TracStar display, the receiver’s transponder menu, or pixilation of programming on your TV. Low signal strength may prevent the antenna from locking onto the satellite signal or cause programming to come in and out (pixilate). -
Page 19: Locks On To The Satellite Then Loses Signal
3. Dome painted with metallic paint (Do not use a metallic paint to paint the dome). 4. Verify signal strength on IDD “RUN LOCKED S XX”. Depending on your location your signal strength will very. If the signal strength is good on the display then the problem lies within a component in the coach. -
Page 20: Missing Channels (Programming)
2. Verify proper antenna model configuration (single or dual) by going to the dealer setup menu then pressing the arrow button 1 time. 3. Perform a “0-recalibrate” (see page 22). 4. Check the bias reading on the diagnostic menu B page. The top line should read BA XXX (some numbers) E XXX (some numbers). -
Page 21: Antenna Does Not Switch Satellites When Set To 101/110 Or 101/119 (Directv Customers With Software Version 3.06 Or Higher)
your area). See your receiver manual for checking transponders. If missing trans- ponders check: a. If missing all even numbered transponders you may be missing the down converter (Dual model antenna only) or have a bad LNB. b. Check coax cables from the IDB (REC jack) to the satellite receiver. c. -
Page 22: Option 21 Reset
Procedures: 1. Turn the TracStar system on. 2. Press the start/stop button and the display will read “idle hold”. 3. Press the main button 2 times, the display will read “dealer setup”. -
Page 23: Show Motion
(circle) and elevation (up-down). Procedures: 1. Turn the TracStar system on. 2. Press the start/stop button and the display will read “idle hold”. 3. Press the main button 2 times, the display will read “dealer setup-code 0”. -
Page 24: Magnetic Calibration
If you get back to the start of the circle before the display says “mag cal done”, keep driving. Once the display says “mag cal done” the mag- netic calibration is complete. Simply turn the TracStar system off then back on. -
Page 25: Temperature Calibration
If the Magnetic Calibration fails on the display, start from the beginning and try again. Temperature Calibration The Temperature Calibration is used when the antenna has difficulty locking on to the satellite due to high bias readings in the diagnostic section of the TracStar dis- play. Procedures: 1. - Page 26 Insert the 6 bolts through the holes and fasten with the small rubber washer, metal washer and acorn nut (do not over tighten). 10. Turn your TracStar antenna on by pressing the start/stop button or reinserting the phone cable on the left side of the display (IDD). You are now finished with the SV360 antenna install.
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Page 27: Motor Replacement
3. Place the antenna in the shipping box and insert the 4 cardboard corners. 4. Place the supplied shipping label over the original shipping label on the outside of the box and ship to: TracStar Systems 1984 W. New Hampshire St. Orlando, Fl. 32804... -
Page 28: Electronics Replacement
15. Power up the antenna and make sure the antenna locks on and you have a picture on your TV. 16. Install the dome on the base of the antenna. Return the bad AZ motor along with the .050 and 3/32-inch hex wrench to TracStar. Replacing the Elevation Motor (figure 2) Required parts:... - Page 29 Required tools: 3/32 hex key (included) 1/16 hex key (included) Philips screwdriver 3/8 wrench Wire cutters Parts list: CPU/Motor board box (motor board may be optional) Gyro Black tie strap White tie strap (If needed) Step A: (removal of CPU, Sensor Box, and Motor Cont. Board) 1.
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Page 30: Single To Dual Upgrade
18. Re-install the antenna dome on the base using screws as discussed in step 1(fig 3). 19. Power up the TracStar antenna. Refer to the user manual for proper satellite selection and region. ***All electronics (CPU/Gyro) are set as “Dual” from the factory. If you have a sin- gle model antenna the LNB setting must be changed to “single”... -
Page 31: Upgrade Software
TracStar (IDB) Software Update Instructions SV360 Software Update Kit Includes: 1. Instructions to update software. 2. Software update box (to be returned to TracStar). 3. Power supply with cord (to be returned to TracStar). Important: Please read instructions before beginning. - Page 32 1. Turn “on” your TracStar Antenna and put in “idle mode” by pressing your “start/stop” button. 2. Connect the software update box 9 pin serial connector to the back of the TracStar sys- tems box data port connector. 3. Plug the power supply into a standard 120-volt ac outlet and plug the other end of the power supply into the software up-grade box (PWR connector).
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Page 33: Figures (Drawings)
FIGURE 1 FIGURE 2... - Page 34 FIG. 3 FIG. 4 FIG. 5 FIG. 6 FIG. 7 FIG. 8...
- Page 35 FIG. 9 FIG. 10 FIG. 11 FIG. 12 FIG. 13 FIG. 14...
- Page 36 Figure 15 Figure 16...
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Page 37: Helpful Hints/General Knowledge
2. The supplied Gel boot must be used to prevent water or moisture from getting into the coax cable connection at the antenna. 3. There are 2 models of SV-360 dual antennas. One has a single LNB, up-converter and a 4 output down converter (for 4 receivers). The other dual (serial number 6359 or greater) has a stacked LNB and a 2 output down converter (for 2 receivers). -
Page 38: Glossary Of Terms
Glossary of Terms TERM DESCRIPTION Antenna Azimuth (circular) Elevation (up and down) High Definition In Door Box (located inside coach) In Door Display (located inside coach) Low Noise Block Converter (located inside antenna) MAG CAL Magnetic Calibration MECH Cal Mechanical Calibration RCVR Satellite Receiver Receiver Jack...
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