Keystone Computer Keyboard Instruction Manual

Keystone computer keyboard user manual

Advertisement

Quick Links

Keystone™ Labeling System
Instruction Manual
TimeMed Labeling Systems, Inc.
144 Tower Drive
Burr Ridge, IL 60527
Phone: 800-323-4840
Fax: 800-548-5359
www.TimeMed.com

Advertisement

Table of Contents
loading

Summary of Contents for Keystone Computer Keyboard

  • Page 1 Keystone™ Labeling System Instruction Manual TimeMed Labeling Systems, Inc. 144 Tower Drive Burr Ridge, IL 60527 Phone: 800-323-4840 Fax: 800-548-5359 www.TimeMed.com...
  • Page 2: Table Of Contents

    Keystone Getting started with the TimeMed TabLe of ConTenTS A. Unpacking Keystone ... 3 B. Loading the label media ... 4 • Label media sensor adjustment C. Equipment service coverage... 6 D. Installing the labeling software ..8 E. Connecting the keyboard to the PC ... 14 F. Connecting to a database ..17 • Option 1 – Microsoft Excel • Option 2 – Microsoft Access G. Setting up the labels/building the label template ... 22 • Map a TEXT label element to a Database Field • Map a BARCODE label element to a Database Field • Map a label element using Keyboard User Input • Other label setup options H. Transferring labels to the keyboard...
  • Page 3: Unpacking Keystone

    UnPaCKinG KeySTone After removing the printer from the packaging material, check the contents. The following items should be included: • Thermal printer • Power cord for thermal printer • Sample roll of labels (HCP-TD-115-Y) • Keystone user manual • Keystone brochure/label information • Keystone keyboard unit • Serial data transfer cable • USB to serial power cable (Not for data transfer) • Keystone installation CD All technical support calls related to the Keystone product should be directed to TimeMed Technical Support by contacting: Monday through friday between 8:00 a.m. and 5:00 p.m. CST For technical support, please call: 800-323-4840 ext. 290 (M - F 8 a.m. to 5 p.m CST)
  • Page 4: Loading The Label Media

    important Safety instructions This printer has been carefully designed to provide many years of safe, reliable performance. As with all types of electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the device: • Always ensure that the printer is connected to a UL rated surge protector • Read and follow all warning instruction labels on the printer • Place the printer on a flat, firm, solid surface • To protect your printer from overheating, make sure all openings on the printer are not blocked • Do not place the printer on or near a heat source • Do not use your printer near water, or spill liquid into it • Be certain that your power source matches the rating listed on your printer • Do not place the power cord where it will be walked on. If the power cord becomes damaged or frayed replace it immediately. • Do not insert anything into the ventilation slots or openings on the printer • Only qualified, trained service technicians should attempt printer repair b.
  • Page 5: Label Media Sensor Adjustment

    • Slide the Roll Media onto the Media Hub and raise the Media Hub Guide. The Media Hub Guide should be pushed inward so that it is just touching the Roll Media. • Route the Media through the printer as shown. Raise the Media Guide. The Media Guide should be pushed inward so that it is just touching the edge of the Media. 1. Label Roll Media 2. Media Hub Guide 3. Media Sensor 4. Media Guide • Close the Printhead Assembly and press down until it locks into place. • Close the cover and press the FEED button several times to position the media and ensure proper tracking. Label Media Sensor adjustment The Media Sensor needs to be positioned so that the printer can detect the presence of label media and the top-of-form (except for continuous stock, where the TOF is set through the front panel. For technical support, please call: 800-323-4840 ext. 290 (M - F 8 a.m. to 5 p.m CST) 1. Printhead assembly...
  • Page 6: Equipment Service Coverage

    TimeMed has access to an extensive network of service providers to support your Keystone installation. As a Keystone customer, this network is available at a charge for labor and materials. If you are a Keystone and TimeMed thermal label user, TimeMed will provide full equipment coverage which includes technical support and on-site service*.
  • Page 7 The on-site service plan includes preventative maintenance (PM) service calls over the two year service coverage period and is available on request. Typically during a PM call the service rep will do a full cleaning of the printer, check that all settings are within factory specifications, and check all high failure parts for abnormal wear. The PM call helps minimize downtime by proper inspection and cleaning. TimeMed may initiate a courtesy PM reminder call to Keystone customers to ensure that their printers are serviced and function correctly. Thermal Printhead Coverage The standard manufacturer’s (Datamax) thermal printhead warranty is limited to 1 year (365 days) or 1,000,000 linear inches, whichever comes first. This warranty does not cover printheads that have been misused, altered, neglected, handled carelessly, or damaged due to improper cleaning or unauthorized repairs.
  • Page 8: Installing The Labeling Software

    If necessary, Keystone products may be returned for credit within 30 days from date of invoice. Returned stock products will be subject to a 20% handling/restocking charge. Shipping costs are the responsibility of the customer. Stock products that are more than 30 days from the date of invoice will not be accepted for return. Unauthorized returns sent “collect” to TimeMed will not be accepted. Items must be returned in original cartons and in unused re-salable condition. All returns require a Return Goods Authorization Number obtained from your TimeMed representative or by contacting the TimeMed Technical Support. The Return Goods Authorization Form must have supporting paperwork indicating original purchase order number, TimeMed work order number, date of original order, etc. d. inSTaLLinG The LabeLinG SofTware System Requirements: • Pentium based computer with at least 64 MB of RAM and CD-ROM drive Windows 98, ME, NT4, 2000, XP Hard Drive with at least 10 MB of free disk space • One open COM port • User database (if applicable) in Microsoft Excel or Microsoft Access. Files created on a newer version (higher than Excel 2003 or Access 2003) must be saved down to version 2003 or lower IMPORTANT: When using the labeling software, make sure that the user database (Microsoft Excel or Microsoft Access) is closed before proceeding Notes for Windows NT/2000/XP/Server 2003 users: If you are installing onto a Windows NT/2000/XP/Server 2003 system, you must have “Administrator rights” during the installation. “Normal user rights” are sufficient to run the program. “Administrator rights” are only required for the initial installation (Please contact your IT...
  • Page 9 You will be required to restart your PC when the program installation has completed. The program will not function correctly until your PC has re-started. Insert the CD into your CD-ROM drive. The install program should run automatically – if it does not, click Start>Run>Browse and select SETUP.EXE from the root directory of the CD. Follow the on-screen instructions to complete the installation. iMPorTanT: during the installation you will asked for a Cd key. Use the Cd key #: 42885 Type in the CD key #: 42885, click on “Next” to continue For technical support, please call: 800-323-4840 ext. 290 (M - F 8 a.m. to 5 p.m CST)
  • Page 10 Click on “Next” to continue Click on “I accept the terms of the license agreement” to continue TimeMed Labeling Systems, Inc. - Call Toll Free: 800-323-4840 or visit www.timemed.com...
  • Page 11 Type in the appropriate User and Company Names and click on “Next” to continue Select “English (United States)” from the drop down menu, click on “Next” to continue For technical support, please call: 800-323-4840 ext. 290 (M - F 8 a.m. to 5 p.m CST)
  • Page 12 Using the drop down menu, select the appropriate printer model (Select the model: M-4206) and click “Next” to continue Click on “Next” to continue for the software to be installed in the default directory TimeMed Labeling Systems, Inc. - Call Toll Free: 800-323-4840 or visit www.timemed.com...
  • Page 13 Click “Install” to begin the installation process When the software installation has completed, click on “Finish” to exit When the program installation has finished you will be prompted to restart your PC. iMPorTanT: The program will not function correctly until your PC has re-started. For technical support, please call: 800-323-4840 ext. 290 (M - F 8 a.m. to 5 p.m CST)
  • Page 14: Connecting The Keyboard To The Pc

    rUnninG The ProGraM: Double-click on the Solo Studio icon to run the program or click on the Windows Start Menu and select Program>Solo Studio. Detailed information on the features of the program can be found under Help>Help Topics. e. ConneCTinG The Keyboard To The PC Please note: the Keyboard to PC connection is only required when importing the data files and label formats from the PC to the Keyboard. The included USB to serial cable will provide power to the keyboard. Simply plug the USB end into your PC and connect the other end of the cable to the serial cable which originates from the back of the keyboard. The keyboard will beep and you will see a welcome message on the keyboard display. 2. Ensure that the included serial data transfer cable is connected to the 2 keyboard and the other end of the cable is connected to the serial port on your PC. 3. Click on the menu and select Keyboard>Connection Wizard and click Next. You should have a message that the keyboard has been successfully connected. Click on “Finish”. If you see “Unable to locate a Solo keyboard”, TimeMed Labeling Systems, Inc.
  • Page 15 re-check the physical cable connections between the keyboard and the PC. Also re-check the COM port settings: Click on the menu bar on the top section of the program and select Keyboard>Keyboard settings and check that the correct COM port is selected. Click on the “Settings” button and verify that the following settings are correct and Click on the OK button: baud rate: 57,600 data bits: Parity: none Stop bits: flow Control: Xon/Xoff Verify (with the help of your IT person if necessary) that the COM settings for your PC COM port are set at 57,600. On your PC desktop right click “My Computer” and select “Properties” and click on the “Hardware” tab. Now click on Device Manager. Click on “Ports” and right click on “COM 1” and select “Properties”. Verify that the Baud settings for the COM port are set at 57,600. iMPorTanT: the communication settings MUST be idenTiCaL between: • The keyboard and the printer • The keyboard and the PC On the keyboard, the communication settings can be accessed by pressing the “Exit” button which will bring you to the main menu; you will see “Press FORM to select”. While at the main menu, press and hold the “ALT” key and the “F1” keys simultaneously. You will see “SETUP: COM 1...
  • Page 16 Keyboard and the PC (COM 2) baUd: 57,600 PariTy: none daTa biT: SToP biT: ShaKe: Xon/Xoff Keyboard Internal DIP switches Default Datamax M-Class/Z: Both switches are set toward the connector cord Datamax I-Class: Both switches should be set away from the connector cord instructions to change the communication settings for the printer (M-4206) • Turn on the printer On the front panel, press the “Menu” button (which is also the left arrow button). You will see the “User Menu” with various options. Use the Up and Down buttons to scroll to “System Settings” and press the “Enter” button once. • You will see “Menu Mode” selected; press the “Enter” button once. Scroll down to the “Advanced Menu” option and press the “Enter” button once.
  • Page 17: Connecting To A Database

    f. ConneCTinG To a daTabaSe (oPTion 1 - MiCroSofT eXCeL) 1. Ensure that your data is in an Excel Spreadsheet format, as shown below. reCord # deSCriPTion 123456 COTTON BALLS 654321 TRAY C SECTION 9876543 SYRINGE 10ML Give the spreadsheet any name you want and save it on your computer. iMPorTanT: be sure to put the column names in row 1. Make sure that the excel spreadsheet containing the user database is closed before proceeding with using the Solo Studio software 2. Run SOLO Studio from the Start|Programs|SOLO Studio menu (or by clicking on the Solo Studio icon on your desktop), after it has been installed.
  • Page 18 Select “Sheet 1$” Click the check box for “First Row Contains Field Names” Select “Record #” as the field that uniquely identifies each database table row. Notice that “Select Record” will be the database prompt. Click on Finish button to complete the database connection process. you have now connected your excel spreadsheet to the software. you can now go directly to Section G - Setting up the labels/building the label template. TimeMed Labeling Systems, Inc.
  • Page 19 f. ConneCTinG To a daTabaSe (oPTion 2 - MiCroSofT aCCeSS) 1. To set up a new database in Access, an easy method is to first create your data in an Excel Spreadsheet format (as shown below) and export the spreadsheet into Access. reCord # deSCriPTion 123456 COTTON BALLS 654321 TRAY C SECTION 9876543 SYRINGE 10ML Give the spreadsheet any name you want and save it on your computer.
  • Page 20 • You will now be given the choice to select the primary key, check the “Choose my own Primary Key” option and select “Record #” as the drop down option, click on “Next” • Select an appropriate name for the Table and click on “Finish” to complete • Double click on the new table name you created in the database window • You will now see the data that was imported from Excel • Column widths can be adjusted by clicking and dragging the end of each column • To add additional data, simply scroll down to the end of the table and add additional information as needed, click on the “Save” icon to save the newly entered data 2. Run SOLO Studio from the Start|Programs|SOLO Studio menu (or by clicking on the Solo Studio icon on your desktop), after it has been installed. 3. Use the Database Connection Wizard, from the Database|Properties top menu item, to connect SOLO Studio to the Access database you have just saved. Select “Access (*mdb)” and locate your saved Access database Select “Sheet 1$” Click the check box for “First Row Contains Field Names” TimeMed Labeling Systems, Inc. - Call Toll Free: 800-323-4840 or visit www.timemed.com...
  • Page 21 Select “Record #” as the field that uniquely identifies each database table row. Notice that “Select Record” will be the database prompt. Click on Finish button to complete the database connection process. You have now connected your database to the software. You can now proceed to Section G - Setting up the labels/building the label template. For technical support, please call: 800-323-4840 ext. 290 (M - F 8 a.m. to 5 p.m CST)
  • Page 22: Setting Up The Labels/Building The Label Template

    G. SeTTinG UP The LabeLS/bUiLdinG The LabeL TeMPLaTe TimeMed’s Keystone product comes pre-installed with TimeMed label formats (20 different formats) and application specific TimeMed label templates (7 different templates) for your convenience. TM LBL 1 (1” x 1-1/2”) (1” x 1-1/2”) 123456 ST. LUKE’S HOSPITAL COTTON BALLS LATEX FREE TM LBL 5 (3”...
  • Page 23 To select a different label size, you can change the “Stock Settings” on the right. Click on “Change” and you will be offered a selection of different label choices to select. Click on “OK” when you are done. For technical support, please call: 800-323-4840 ext. 290 (M - F 8 a.m. to 5 p.m CST)
  • Page 24 To verify that the appropriate label type (Direct Thermal/Thermal Transfer) has been selected in the software, check your printer’s settings under Settings > Printer. Ensure that the printer model matches the printer you are using (M-4206). Make sure that the Direct Thermal option is selected (For thermal transfer media, ensure that the Print Method is set to Thermal Transfer and that your printer is appropriately equipped). The correct default settings should be: Printer Model: M-4206 Print Method: direct Thermal Print Speed: 2.0 inches/second Print density: 10 removal Method: Tear-off TimeMed Labeling Systems, Inc. - Call Toll Free: 800-323-4840 or visit www.timemed.com...
  • Page 25: Map A Text Label Element To A Database Field

    There are 3 different options to map each data element (text or barcode): fixed data – The information printed will always be the same Keyboard – User input is required by typing on the keyboard Database – The data will come from the database based on the appropriate fields selected The next step is to either map a label element (text or barcode) to a Database Field or map a label element using Keyboard User Input Map a TeXT label element to a database field The example shown below has three data elements: •...
  • Page 26: Map A Barcode Label Element To A Database Field

    Map a barCode label element to a database field 1. Click on the BARCODE element. 2. Map this barcode label element to the Source Type of “Database” and Field of “Barcode”. 3. The default barcodes used are Code 39. You also have the option to create barcodes using Code 128, 2-D or other barcodes by referring to the barcode section titled “Map a BARCODE label element to a Database Field”. At this point you can save the label format you have created. Go to the top menu bar and click on “File, Save As” and type in the appropriate file name (the file name used can be up to a maximum of 8 characters). iMPorTanT: when creating a label template using a daTabaSe, we recommend that you also create a separate label template (with the same layout) using the Keyboard input method.
  • Page 27: Map A Label Element Using Keyboard User Input

    Map a Label element using the Keyboard User input You can also setup a label format to prompt the user to manually input data with the keyboard. This can be used for expiration dating when user intervention is required to complete the information (TM LBL 4 from the pre-set selection of label templates is a good example). 1. Select the TEXT label element “01/01/2008”, as shown below. 2. Map this label element to a Source Type of “Keyboard” which is located in the lower right hand section of the screen. 3. Rename the Element name to “EXP DATE” in the top right section of the screen. 4. Set the “Prompt” field on the properties panel to “EXP DATE”. This will be the prompt that the user sees on the Keyboard screen. At this point you can save the label format you have created. Go to the top menu bar and click on “File, Save As”...
  • Page 28: Other Label Setup Options

    other Label Setup options You can also select the label size manually. To set the label size to match the labels you have loaded into your printer, click on or go to Stock > Select... Look for a label format matching your label dimensions (select 1.5” x 1” which is a common label size), or click on New to create a new label size. Click on OK when you are done. Check your printer’s settings under Settings > Printer... Ensure the printer model matches the printer you are using. Make sure that the Direct Thermal option is selected (For thermal transfer media, ensure that the Print Method is set to Thermal Transfer and that your printer is appropriately equipped). You can also custom design the label layout to meet your needs. for yoUr referenCe: Use the help Topics (help > help Topics) for detailed information on additional features. Creating fixed Text that does not change 1. To choose from a selection of pre-set label templates, click on “Open” to select the pre-set label template that best matches your requirements (the preview screen on the right will display the sample chosen).
  • Page 29 Map a barCode label element to a database field 1. Click on the BARCODE icon on the left toolbar to add a barcode label element. The “Select Barcode Type” dialog will pop up. Select the appropriate barcode type and click OK to close the dialog. Under the barcode properties section, select “High Density” in the format area. You can also click on the barcode and resize it by dragging the resize points in the top and bottom of the barcode element. 2. Map this barcode label element to the Source Type of “Database” and Field of “BarcodeData”. Map a label element using Keyboard User input 1. Add a TEXT label element “Quantity:” 2. Add another TEXT label element “user input”, and set the Source Type to “Keyboard”. Rename to “USER_INPUT” in the “Element Name” field on the properties panel - This element name will be used later in the tutorial.
  • Page 30: Transferring Labels To The Keyboard

    h. TranSferrinG LabeLS To The Keyboard Your labels can be transferred to the keyboard at any time by selecting Keyboard > Keyboard Builder or by clicking on the Keyboard Builder which will show a list of all the labels you have saved on your PC. Check all the labels you wish to include in your keyboard and click on Build SOLO Keyboard. Please note: The transfer process will overwrite/erase all existing data on the keyboard. i. STand-aLone oPeraTion - CaLLinG UP/PrinTinG a reCord Calling up a record from a database Ensure that the keyboard is connected to your printer and that the printer is switched on. The keyboard will beep and you will see a welcome message on the keyboard display. Provided the keyboard has had labels transferred to it, pressing any key will take you to a second screen displaying the current date and time. You may return to this point at any stage by pressing “Exit”.
  • Page 31: Data Entry (Keyboard User Input)

    You will now be prompted to enter the record you wish to call up. Enter the desired record # and press the enter key. The keyboard will not prompt you for the number of labels you wish to print. Enter the number of labels required and press the Enter key. Your labels should now print. Please note: For database records, when entering data relating to a record in a database, you may experience a delay depending on the size of the database: the Keyboard takes one second to search approximately 27 records. (Note: Entering *.* will print all records of a database) data entry (Keyboard User input) If you have created a label template that contains variable data (content that can change on each label), you will be prompted to enter data or make selections. When presented with a prompt and one of a series of predefined options, you may navigate through these using the “Up” and “Down” arrow keys. Press “Enter” to select. Keyboard input can also be used to create temporary labels if you come across an item that currently does not exist on your database using the Database label element mapping method. A prompt with no options indicates that the label requires keyboard input. Enter the requested information using the Keyboard and press “Enter” to confirm your entry. Use the “Backspace” key to correct any mistyped errors.
  • Page 32: Frequently Asked Questions And Troubleshooting Tips

    J. freqUenTLy aSKed qUeSTionS and TroUbLeShooTinG TiPS q. i am not able to install the label software on my computer, the screen says to contact my iT department. A. Make sure that the software is installed on a computer with “Administrator rights”. Administrator rights are only required for the initial installation. Please check with the IT department if necessary. Normal user rights are sufficient to run the program. q.
  • Page 33 PC and Program Settings Click on the menu and select Keyboard>Keyboard settings and check that the correct COM port is selected. Click on the “Settings” button and verify that the following settings are correct and Click on the OK button: baud rate: 57,600 data bits: 8 Parity: none Stop bits: 1 flow Control: Xon/Xoff Verify (with the help of your IT person if necessary) that the COM settings for your PC COM port are set at 57,600. On your PC desktop right click “My Computer” and select “Properties” and click on the “Hardware” tab. Now click on Device Manager. Click on “Ports” and right click on “COM 1” and select “Properties”. Verify that the Baud settings for the COM port are set at 57,600. Click on the menu and select Keyboard>Connection Wizard and click Next. You should have a message that the keyboard has been successfully connected. Click on “Finish”. q. after successfully transferring data to the keyboard and connecting the keyboard to the printer, i am not able to get the keyboard to communicate with the printer.
  • Page 34 You will now be back at the main menu. Press the “Menu” button once. Using the “Down arrow” button, scroll down to the “Communications” option and press the “Enter” button once. The “Serial Port A” option will be highlighted, press the “Enter” button once. Scroll through the Communication options and press the “Enter” button for each to verify that the settings are correct. baUd raTe: 9,600 ProToCoL: boTh PariTy: none daTa biTS: 8 SToP biTS: 1 When you have confirmed each Communication option, press the “Left arrow” button to go back. When you are done, press the “Left arrow” button three times to exit to the main menu. q. The print quality on my labels is poor – (streaking lines, print density is too light) A. Make sure that the print head on the printer is secure and in the locked position, also, refer to the instructions on cleaning the printhead in the next section.
  • Page 35: Reference Information

    K. referenCe inforMaTion: iMPorTanT: the communication settings MUST be idenTiCaL between: • The keyboard and the printer • The keyboard and the PC The communication settings on the keyboard can be accessed by pressing the “Exit” button which will bring you to the main menu; you will see “Press FORM to select”. While at the main menu, press and hold the “ALT” key and the “F1” keys simultaneously. You will see “SETUP: COM 1 SETUP”. Using the Up and Down arrow keys, you can scroll between the setup for COM 1 or COM 2. Press the “Enter” key to select the appropriate choice. You can now use the Up and Down arrow keys to scroll between the 5 setting choices listed below. Simply press the Right or Left arrow keys to change each setting. When you are done with the changes, press the “Exit” button twice to exit to the main menu. Communication settings on the keyboard: Keyboard and the printer (CoM 1) baUd: 9,600 PariTy:...
  • Page 36 Communication settings on the PC: Click on the menu bar on the top section of the program and select Keyboard>Keyboard settings and check that the correct COM port is selected. Click on the “Settings” button and verify that the following settings are correct and Click on the OK button: baud rate: 57,600 data bits: Parity: none Stop bits: flow Control: Xon/Xoff Verify (with the help of your IT person if necessary) that the COM settings for your PC COM port are set at 57,600. On your PC desktop right click “My Computer” and select “Properties” and click on the “Hardware” tab. Now click on Device Manager. Click on “Ports” and right click on “COM 1” and select “Properties”. Verify that the Baud settings for the COM port are set at 57,600. Communication Settings on the Printer (Instructions on how to change the settings for a Datamax M-Class printer) • Turn on the printer • On the front panel, press the “Menu” button (which is also the left arrow button). You will see the “User Menu” with various options. Use the Up and Down buttons to scroll to “System Settings” and press the “Enter” button once. • You will see “Menu Mode” selected; press the “Enter” button once. Scroll down to the “Advanced Menu” option and press the “Enter” button once. •...
  • Page 37: Cleaning The Printhead

    Cleaning the Printhead If print quality declines (symptoms include non-compliant bar codes, print dropouts, and streaks; see sample label below), the typical cause is debris build-up on the printhead. Furthermore, when the build-up is not removed it may lead to element failure, greatly reducing the service life of the printhead. Streaks indicate a dirty or faulty printhead. To CLean The PrinThead: • Turn ‘Off’ and unplug the printer. • Open the cover. Unlock the Printhead Latch and raise the Printhead assembly. Allow the printhead to cool before proceeding. • Move media and ribbon away from the printhead as necessary. • Using a Cotton Swab moistened, not soaked, with isopropyl alcohol gently wipe away any build-up on the printhead surface, paying close attention to the Burn Line. Allow the printhead to dry. • Replace the ribbon and media. Lower the Printhead Assembly back to the locked position. • Close the cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking. For technical support, please call: 800-323-4840 ext. 290 (M - F 8 a.m. to 5 p.m CST) 1. Printhead Latch 2. Printhead Assembly 3. Cotton Swab...
  • Page 38 TimeMed Labeling Systems, Inc. 144 Tower Drive Burr Ridge, IL 60527 Phone: 800-323-4840 Fax: 800-548-5359 www.TimeMed.com TimeMed Labeling Systems, Inc. - Call Toll Free: 800-323-4840 or visit www.timemed.com...

Table of Contents