Advertisement
A fully charged unit will typically last between 3 and 5 days,
depending upon how much motion the device is experiencing.
The power level of the batteries is listed under the column
labeled "Battery" on your tracking website and is displayed as a
percentage.
The battery should be charged when the power
level drops below 20%.
Need a longer battery life? We also offer an optional Extended
Battery Pack that can extend battery life to 2-3 months,
depending on use.
Things to Remember
ST300 needs to "see" the GPS satellites in order to report the
location.
If there is no information under the tracking data
table column labeled "address", it may be an indication that
your ST300 cannot communicate with the GPS satellites.
The device needs to have cellular coverage in order to send
reports.
If the device travels to a rural area with no cell
coverage, it will not be able to report.
cellular connection, it will automatically transmit its tracking
history when it is able to reconnect to cellular service.
Areas that are mountainous, heavily forested, or streets with
many high rise buildings may have interference.
If an optional Extended Battery Pack is in use, ST300 will
automatically power down any time the Extended Battery Pack
is disconnected from the unit. To power it up, hold down the
power button for approximately 2 seconds.
If the unit loses its
- 5 -
Troubleshooting
The device is reporting, but there is no address or the
reported address is not correct.
The most likely cause is a weak GPS satellite signal.
problem can most often be remedied by moving the device to
an alternate location within the vehicle.
make sure that the device is functioning properly, place it in a
location with excellent visibility to the open sky to verify that it
does
report
addresses
There are three possible causes for reports with an incorrect
address:
1. No GPS Location reported during last GPS fix cycle: If
ST300 was not able to generate a new location report due
to a weak or non-existent GPS signal, and then the tracking
software will place the vehicle at the last known location on
the map and generate a report in the data table without an
updated address.
2. Map Inaccuracies: We have had a few reports of the street
address not being accurate, although in this case the
physical location on the map generally agrees with the
physical location of the unit.
Do's and Don'ts with your ST300
Do
Check your battery usage on your web page and recharge the
unit when battery life falls below 20%. A full charge may take
3-4 hours.
Place your ST300 where it will have a clear line of sight to the
sky and receive a fix from the GPS satellites.
devices may give you fewer location fixes than devices left in
the open and will take longer to get a fix. Sometimes a slight
adjustment in location can make a big difference in the
reporting quality.
This
As a quick check to
under
these
conditions.
Concealed
- 6 -
Advertisement
