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Ambit U10C012 User Manual

Ambit cable modem router user's guide
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Cable Modem Router
Model Number: U10C012
User's Guide
Rev. 1.1
Firmware 5.11.1117
th
September 17
, 2004

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Summary of Contents for Ambit U10C012

  • Page 1 Cable Modem Router Model Number: U10C012 User’s Guide Rev. 1.1 Firmware 5.11.1117 September 17 , 2004...

  • Page 2: Table Of Contents

    1. BEFORE YOU BEGIN ...4 Understand the Cable Modem’s Features ... 4 Contact Your Local Cable Operator ... 4 Prepare Your Area for Cable Modem Installation... 5 Gather Supplied and Required Items ... 5 2. INSTALLING THE CABLE MODEM USING THE USB PORT ...6 Installing the Hardware ...
  • Page 3 Cable Modem ... 33 Cable Modem Information... 33 Cable Modem Status ... 34 Downstream... 35 Upstream... 36 Upstream Burst ... 37 Operation Configuration... 38 Event Log... 39 Gateway ... 40 Information ... 40 Firewall... 42 Time Provision ... 42 TOD filter ... 43 Web filter ...

  • Page 4: Before You Begin

    1. Before You Begin Your new cable modem provides high-speed access to the Internet by an active Internet Connection through your cable service provider. This user guide describes how to set up and use the cable modem. Before installing the cable modem, you should read this user guide to ensure proper cable modem operation.

  • Page 5: Prepare Your Area For Cable Modem Installation

    Prepare Your Area for Cable Modem Installation Before installing your cable modem, you should first prepare your area. To do this: 1. Locate your cable outlet and ensure that it is located within proper distance of your cable modem and computer. Be sure not to bend the cable as this may strain the connector and cause damage.

  • Page 6: Installing The Cable Modem Using The Usb Port

    Be sure to follow the instructions provided for the port that you want to use. Using the USB port allows you to install the cable modem more quickly and easily than using the Ethernet port, because you do not have to install and configure a network interface card (NIC). USB, however, only enables you to connect one computer to the cable modem.
  • Page 7 3. You will see the following Welcome screen. 4. Click “Next>”. You will see the following Start screen. User’s Guide...
  • Page 8 5. Click “Next>”. You will see the following ‘Complete’ screen. 6. Click “Finish”. You will see below screen, and then select ‘Yes.’ Now you can connect the User’s Guide...

  • Page 9: Installing The Hardware

    USB cable to the PC by following next section instructions. Installing the Hardware This section explains how to connect the cable modem to the computer, wall outlet, and electrical outlet. To install the hardware: 1. Power off the computer 2. Connect one end of the coaxial cable to the cable modem’s cable connector. Connect the other end of the coaxial cable to the cable wall outlet.
  • Page 10 2. Insert the CD into the PC’s CD-ROM and click Next. You will see the following screen. 3. Select Search for the best driver for your device (Recommended). Then select Next. You will see the following screen. User’s Guide...
  • Page 11 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have Windows search for the necessary driver files. You will see the following: 5. Select the updated driver (Recommended) Ambit USB Cable Modem and click next. You will see the following screen.
  • Page 12 CAUTION: You must verify that Ambit USB Cable Modem appears on the screen. If USB Composite Device appears, you must click Back twice and specify the correct location of the driver files. DO NOT proceed if USB Composite Device is displayed in the above window.
  • Page 13 7. If the above screen appears, you must insert the Windows 98 CD so that Windows can copy the remaining files. 8. After files copying is done, you will see the following screen: 9. Click Finish to complete the installation. You will see the following screen. User’s Guide...
  • Page 14 10. Choose Yes to restart your computer. 11. After the computer is rebooted, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter. User’s Guide...

  • Page 15: Installing The Software Drivers In Windows Me Operating System

    Installing the Software Drivers in Windows Me Operating System To install the cable modem software drivers using the Windows Me operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen.
  • Page 16 4. Click Next. The computer automatically installs the necessary driver files. 5. Click Finish after the computer has copied the necessary files. You will see the following screen. User’s Guide...
  • Page 17 6. Click Yes to restart the computer User’s Guide...

  • Page 18: Installing The Software Drivers In Windows 2000 Operating System

    Installing the Software Drivers in Windows 2000 Operating System To install the cable modem software drivers using the Windows 2000 operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2.
  • Page 19 3. Select Search for a suitable driver for my device (recommended. Then select Next. You will see the following screen 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click User’s Guide...
  • Page 20 Next to have Windows locate the necessary driver files. You will see the following screen. 5. Click Next to install the driver files for the cable modem. You will see the following screen. User’s Guide...
  • Page 21 7. Click Finish to complete the installation. 8. After the installation is completed, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter. User’s Guide...

  • Page 22: Installing The Software Drivers In Windows Xp Operating System

    Installing the Software Drivers in Windows XP Operating System 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2. Choose the software automatically (Recommended). Click Next to continue. You will see the following screen.
  • Page 23 3. Click Finish to complete the installation. User’s Guide...

  • Page 24: Troubleshooting The Usb Installation

    Troubleshooting the USB Installation None of the LEDs is on when I power on the LAN Cable Modem. Check the connection between the power adapter and the cable modem. Power off the LAN Cable Modem and wait for 5 Seconds and power on the modem again. If the problem still exists, you may have a hardware problem.

  • Page 25: Uninstalling The Usb Driver

    4. Select USB Composite Device and click Remove 5. Click Refresh The Add New Hardware Wizard window appears, displaying the device name USB Composite Device. Refer to the proper operating system instructions in this chapter for information on reinstalling the driver properly. All of the LEDs on the front of my modem look correct, but I cannot access the Internet.

  • Page 26: Installing The Modem Using The Ethernet Port

    necessary files from you computer. 3. Installing the Modem Using the Ethernet Port This chapter explains the process for installing your cable modem using the Ethernet port. See Chapter 2 “Installing the Cable Modem Using the USB Port” for instructions on installing the cable modem using the USB port.

  • Page 27: Troubleshooting The Ethernet Installation

    properly. Troubleshooting the Ethernet Installation None of the LEDs are on when I power on the Cable Modem. Check the connection between the power adapter and the cable modem. Power off the Cable Modem and wait for 5 seconds and power on the modem again. If the problem still exists, you may have a hardware problem.
  • Page 28 • If you are using a cable splitter, try removing the splitter and connect the cable modem directly to the cable wall outlet. Wait several minutes for the cable modem to re-establish communications with your cable service provider. • Your Ethernet or coaxial cable may be damaged. Try using another cable. •...

  • Page 29: Cable Modem Router Leds And Connectors

    4. Cable Modem Router LEDs and Connectors This chapter describes the functions of the cable modem router’s LEDs and connectors. When the pwr, sync, and ready LEDs are lit, the cable modem router is working properly. The usb or enet 1, 2, 3, 4 LEDs should also be lit depending on what port is being used. The following provides an overview of the LED indicator lights on the front of the cable modem router and what the LEDs mean.

  • Page 30: Connectors On The Back Of The Modem

    Connectors on the Back of the Modem This list of connectors describes where to connect the cables and power adapter when installing the cable modem. 1. Power: This is where you plug the included power adapter. Remember to use only the power adapter that came with the cable modem.

  • Page 31: Web User Interface

    5. Web User Interface Accessing the Web User Interface 1. The PC connected to the cable modem must support TCP/IP connection and dynamic DHCP IP address acquisition, and must have a web browser installed. 2. Open the web browser and set the URL location as: http://192.168.100.1 3.
  • Page 32 4. If the user enters an incorrect user name and/or password, the web user interface displays “401Unauthorized”. User’s Guide...

  • Page 33: Web User Interface Home Page

    Web User Interface Home Page A main menu is shown at the top of the pages and the user can select different options to view the cable modem information. They include: Cable Modem Cable Modem Information User’s Guide...

  • Page 34: Cable Modem Status

    Cable Modem Status User’s Guide...

  • Page 35: Downstream

    Downstream User’s Guide...

  • Page 36: Upstream

    Upstream User’s Guide...

  • Page 37: Upstream Burst

    Upstream Burst User’s Guide...

  • Page 38: Operation Configuration

    Operation Configuration User’s Guide...

  • Page 39: Event Log

    Event Log • Contact E-mail Address Enter E-mail address for sending event log. • SMTP Server Name Enter SMTP Server Name for sending event log. • Apply Any configuration changes must be followed by “Apply” before changes will occur. • E-mail Log Send current event log to e-mail address specified.

  • Page 40: Gateway

    Gateway Information This page shows gateway information. Gateway Information • Refresh Click “Refresh” to get current gateway information. • Connected Computers Click “Connected Computers” to show computers attached to the cable modem. User’s Guide...
  • Page 41 • Refresh Click “Refresh” to get connected computers information. User’s Guide...

  • Page 42: Firewall

    Firewall Time Provision This page allows configuration of Time Provision to get the current time via specific provision mode. Firewall – Time Provision • TOD / NTP Check “TOD” to enable Time Provision using TOD. Check “NTP” to enable Time Provision using NTP. •...

  • Page 43: Tod Filter

    TOD filter This page allows configuration of web access filters to block all internet traffic to and from specific network devices based on time of day settings. Firewall – TOD Filter • Connected Computers Click “Connected Computers” to specify day & time to block certain computer in the network. •...
  • Page 44 Firewall – TOD Filter • Day(s) to Block Check day(s) to block internet access for the “Add Computer”. • Time of Day to Block Check Time of Day to block access for the “Add Computer”. • Applications Block Check Applications to block for the “Add Computer” •...

  • Page 45: Web Filter

    Web filter This page allows configuration of content filters to block to and from specific network devices based on keyword and domain name entries. A list of "trusted computers" can also be entered that are not subject to the filters entered. Specific Firewall features can also be enabled. It is highly recommended that the Firewall is left enabled at all times for protection against Denial of Service attacks, etc.
  • Page 46 Uncheck “Enable” to disable ActiveX filter. • Filter Popup Windows Check “Enable” to enable Popup Windows filter. Uncheck “Enable” to disable Popup Windows filter • Block Fragmented IP Packets Check “Enable” to enable blocking Fragmented IP Packets. Uncheck “Enable” to disable blocking Fragmented IP Packets. "With this feature enabled, all packets are checked to determine if the packet contains a "fragment"...

  • Page 47: Log

    This page allows configuration of Firewall event log reporting via email alerts and a local view of the attacks on the system. Firewall – Log • Contact E-mail Address Enter E-mail address for sending Firewall event log. • SMTP Server Name Enter SMTP Server Name for sending Firewall event log.

  • Page 48: Content Filter

    Content Filter Setup This page allows configuration of URL content filter rules. Content Filter – Setup • URL Keyword Blocking Check “Enable” to enable URL Keyword Blocking. Uncheck “Enable” to disable URL Keyword Blocking. • URL Domain Blocking Check “Enable” to enable URL Domain Blocking. Uncheck “Enable”...
  • Page 49 Select Domain from the list and click “Remove Domain” to delete Domain from the list. • Apply Any configuration changes must be followed by “Apply” before changes will occur. User’s Guide...

  • Page 50: Violation Log

    Violation Log This page provides a local view of the content filter log. Content Filter – Violation Log • Contact E-mail Address Enter E-mail address for sending Content Violation log. • SMTP Server Name Enter SMTP Server Name for sending Content Violation log. •...

  • Page 51: Tools

    Tools Ping This page provides ping diagnostics to help with IP connectivity problems. Tools - Ping • Ping Target Specify target IP address. • Ping Size Specify ping packet size in bytes. • No. of Pings Specify number of pings. •...

  • Page 52: Trace Route

    Trace Route This page provides trace route diagnostics to help with IP connectivity problems. Tools – Trace Route • Tracert Target Specify trace route target IP address. • MAX Hops Specify maximum hops. • Timeout Specify timeout. • Refresh Click “Refresh” to get updated results. User’s Guide •...

  • Page 53: Client List

    Client List This page shows connected computer in client list. Tools – Client List • Refresh Click “Refresh” to get updated results. User’s Guide...

  • Page 54: Password

    Password This page allows you to change the user’s password. Tools – Password • Password Specify new password. • Re-Enter Password Re-Enter new password. • Apply Any configuration changes must be followed by “Apply” before changes will occur. User’s Guide...

  • Page 55: Factory Defaults

    Factory Defaults This page allows you to restore factory defaults to the system. Tools – Factory Defaults • Restore User Factory Defaults Check “Yes” to restore user firewall and content filter to factory defaults. • Apply Any configuration changes must be followed by “Apply” before changes will occur. User’s Guide...

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