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Ambit U10C017 User Manual

Cable modem with embedded mta
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Cable Modem with Embedded MTA
Model Number: U10C017
(Draft)
User Guide
Rev. 1.0
Firmware 4.45.3000
th
May 30
, 2005

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Summary of Contents for Ambit U10C017

  • Page 1 Cable Modem with Embedded MTA Model Number: U10C017 (Draft) User Guide Rev. 1.0 Firmware 4.45.3000 May 30 , 2005...

  • Page 2: Table Of Contents

    Contents 1. INTRODUCTION ........................4 Understand the Cable Modem’ Features ......................4 Prepare Your Area for Cable Modem Installation..................4 Gather Supplied and Required Items ......................4 2. OVERVIEW..........................6 Cable Modem Front LEDs..........................6 Connectors on the Back of the Modem......................9 3.
  • Page 3 $EMTA ................................35 banner................................35 copy ................................... 35 default ................................35 exec-timeout ..............................35 outputlf ................................36 passwd................................36 ping ................................... 36 quit ..................................36 reset................................... 36 tracert ................................37 write .................................. 37 ****** MTA Telnet Commands ****** ............ 38 $CM ..................................

  • Page 4: Introduction

    The Ambit Cable Modem with Embedded MTA (EMTA) combines the latest technology available in the industry today. Ambit’ EMTA is based on DOCSIS 2.0 and PacketCable technology, ensuring compliance with today’ industry standards. The end result is a single robust device that provides high-speed data and telephony service over a cable line.
  • Page 5 Supplied Verify that these items were included in the cable modem’s package: • One cable modem • One power adapter • One USB cable • One Ethernet cable • One RJ11 Telephone cable • CD containing USB drivers Not Supplied Verify that these items are available before beginning the installation: •...

  • Page 6: Overview

    2. Overview This section describes the functions of the cable modem’ LEDs and connectors. When the Power, DS, US, and Online LEDs are lit, the cable modem is online and ready to send and receive traffic. The Link LED should also be lit if there is data traffic. The Tel 1 and Tel 2 LEDs should be lit if there is voice traffic.
  • Page 7 1. The phone is off hook. 2. The modem is under VOIP Blinking provisioning. 3. The modem is powered by battery. The MTA does not start provisioning yet. Tel port#1 is available for VOIP service. 1. The phone is off hook. 2.
  • Page 8 LED Position: LED1 LED2 LED3 LED4 LED5 LED6 LED7 LED8 LED9 LED Label: POWER Online Link Tel1 Tel2 Batt1 Batt2 Depends on MTA DHCP Flash Unlit Unlit Unlit connected Depends on Initialization Step MTA SNMP/TFTP Unlit Flash Unlit Unlit < Note 1 > connected Depends on RSIP...

  • Page 9: Connectors On The Back Of The Modem

    Connectors on the Back of the Modem This list of connectors describes where to connect the cables and power adapter when installing the cable modem. Port Description POWER The POWER port is where you will connect the included power adapter. Remember to use only the power adapter that came with the modem.

  • Page 10: Debugging Information

    If Tel1 and Tel2 are flash, it means that the MTA does not send RSIP to CMS yet (waiting for MWD timeout). L2F file U10C017 saves its console log to flash (L2F file). Console log includes many debug messages. installer/operator can retrieve the L2F for debugging. Its detail be described in section #7, Telnet Commands.
  • Page 11 User’ Guide...

  • Page 12: Installing The Cable Modem Using The Usb Port

    5. Installing the Cable Modem Using the USB Port This chapter explains the process for installing your cable modem using the USB port. First, you will install the hardware (cable modem, USB cable, coax cable, and power adapter). You will then install the cable modem drivers and verify that the modem is functioning properly.
  • Page 13 4. Click Next>”. You will see the following Start screen. 5. Click Next>”. You will see the following Complete’ screen. User’ Guide...

  • Page 14: Installing The Software Drivers

    6. Click Finish”. You will see below screen, and then select ‘Yes.’ Now you can connect the USB cable to the PC by following next section instructions. Installing the Software Drivers This section explains how to install the software drivers that your PC requires for the cable modem to operate.
  • Page 15 2. Insert the CD into the PC’ CD-ROM and click Next. You will see the following screen. 3. Select Search for the best driver for your device (Recommended). Then select Next. You will see the following screen. User’ Guide...
  • Page 16 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have Windows search for the necessary driver files. You will see the following: 5. Select the updated driver (Recommended) Ambit USB Cable Modem and click next. You will see the following screen. User’ Guide...
  • Page 17 CAUTION: You must verify that Ambit USB Cable Modem appears on the screen. If USB Composite Device appears, you must click Back twice and specify the correct location of the driver files. DO NOT proceed if USB Composite Device is displayed in the above window.
  • Page 18 7. If the above screen appears, you must insert the Windows 98 CD so that Windows can copy the remaining files. 8. After files copying is done, you will see the following screen: 9. Click Finish to complete the installation. You will see the following screen. User’...
  • Page 19 10. Choose Yes to restart your computer. 11. After the computer is rebooted, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter. User’ Guide...

  • Page 20: Installing The Software Drivers In Windows Me Operating System

    Installing the Software Drivers in Windows Me Operating System To install the cable modem software drivers using the Windows Me operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen.
  • Page 21 4. Click Next. The computer automatically installs the necessary driver files. 5. Click Finish after the computer has copied the necessary files. You will see the following screen. User’ Guide...
  • Page 22 6. Click Yes to restart the computer User’ Guide...

  • Page 23: Installing The Software Drivers In Windows 2000 Operating System

    Installing the Software Drivers in Windows 2000 Operating System To install the cable modem software drivers using the Windows 2000 operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2.
  • Page 24 3. Select Search for a suitable driver for my device (recommended. Then select Next. You will see the following screen 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click User’ Guide...
  • Page 25 Next to have Windows locate the necessary driver files. You will see the following screen. 5. Click Next to install the driver files for the cable modem. You will see the following screen. User’ Guide...
  • Page 26 7. Click Finish to complete the installation. 8. After the installation is completed, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter. User’ Guide...

  • Page 27: Installing The Software Drivers In Windows Xp Operating System

    Installing the Software Drivers in Windows XP Operating System 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2. Choose the software automatically (Recommended). Click Next to continue. You will see the following screen.
  • Page 28 3. Click Finish to complete the installation. User’ Guide...

  • Page 29: Troubleshooting The Usb Installation

    Troubleshooting the USB Installation None of the LEDs is on when I power on the LAN Cable Modem. Check the connection between the power adapter and the cable modem. Power off the LAN Cable Modem and wait for 5 Seconds and power on the modem again. If the problem still exists, you may have a hardware problem.
  • Page 30 4. Select USB Composite Device and click Remove 5. Click Refresh The Add New Hardware Wizard window appears, displaying the device name USB Composite Device. Refer to the proper operating system instructions in this chapter for information on reinstalling the driver properly. All of the LEDs on the front of my modem look correct, but I cannot access the Internet.

  • Page 31: Uninstalling The Usb Driver

    • Power cycle the cable modem by removing the power adapter from the electrical outlet and plugging it back in. Wait several minutes for the cable modem to re-establish communications with your cable service provider. • Remove any other USB devices from your computer and connect the cable modem’ USB cable directly to the USB port on your computer.

  • Page 32: Installing The Modem Using The Ethernet Port

    6. Installing the Modem Using the Ethernet Port You can use the cable modem’ Ethernet ports if you have: • A PC running Windows 95 (or later) operating system or a Macintosh computer running system 7.6 (or later) operating system •...
  • Page 33 Modem and wait for 5 seconds and power on the modem again. If the problem still exists, you may have a hardware problem. The Link LED on my cable modem is not lit. • Try restarting the computer so that is could re-establish a connection with the cable modem.

  • Page 34: Telnet Commands

    7. Telnet commands The Cable modem default telnet Login and Password: Login: admin Password: admin ** Note: Cable Modem local Telnet access is 192.168.100.1 Cable Modem remote Telnet access is Cable-RF-IP-address Getting Help Entering a question mark (?) at the system prompt displays a list of commands for each command mode. To list keywords or arguments, enter a question mark (?) in place of a keyword or argument.

  • Page 35: Cable Modem Telnet Commands

    ****** Cable Modem Telnet Commands ****** $EMTA Change to EMTA Command Group Command Usage Explanation $EMTA Change to EMTA Command Group banner Set login banner Command Usage Explanation banner motd # [message] # Set login banner message of the day Enter # to start edit and enter # to end edit copy Copy firmware from TFTP server to modem...

  • Page 36: Outputlf

    outputlf Output Log Flash to TFTP Server Command Usage Explanation outputlf [tftpServerIp] [file-name] Copy modem logs in flash memory to TFTP server IP address and file name. passwd Change user-name password Command Usage Explanation passwd [user-name] [new-password] Change user-name password [user-name] admin | user ping...

  • Page 37: Tracert

    tracert Trace route commands Command Usage Explanation tracert [ip-address| domain-name] Perform trace route with specified IP address or domain name, with maximum number of 30 hops tracert [ip-address| domain-name] hops Perform trace route with specified IP address or [number-of-hops] domain name, with maximum number of hops [number-of-hops] 1..50 hops write...

  • Page 38: Mta Telnet Commands

    ****** MTA Telnet Commands ****** Change to Cable Modem Command Group TelRootCert Set/Show Telephony Root Certificate setting Command Usage Explanation telrootcert Show Telephony Root Certificate setting telrootcert [certificate] Set Telephony Root Certificate [certificate] 1 = CableLabs 2 = CableLabs Test 3 = IPFONIX 4 = Other volume...

  • Page 39: Vendor Specific Information Field (Vsif) Supports

    8. Vendor Specific Information Field (VSIF) supports VendorID is 00:D0:59 Name Type Length Value& Description 1: Packet Cable Telephony Root Certificate (default) IPTelephony Root 2: Test Telephony Root Certificate Certificate 3: Ipfonix Telephony Root Certificate 4: Other 0: Auto, PacketCable standard (default) DTMF Relay 1: Enable 0: Disable (default)
  • Page 40 RxGain: x,1 bytes, 2's complement (RF to Phone) Volume control (RxGain) Their step is 1 dB Default value of this VSIF is 0. 0: Disable software download if RJ-11(s) is(are) using. (default) SW download switch 1: Enable software download and reset even RJ-11(s) is(are) using.

  • Page 41: Web User Interface

    9. Web User Interface Accessing the Web User Interface 1. - Open the web browser and set the address to: http://Cable-RF-IP-address for remote access 2. Click LOGIN. Enter admin for User name and admin for Password, and then click OK. User’...
  • Page 42 3. If the user enters an incorrect user name and/or password, the web user interface displays “401Unauthorized”. User’ Guide...

  • Page 43: Web User Interface Home Page

    Web User Interface Home Page A main menu is shown at the top of the pages and the user can select different options to view the cable modem information. They include: Cable Modem User’ Guide...

  • Page 44: Cable Modem Information

    Cable Modem Information User’ Guide...

  • Page 45: Cable Modem Status

    Cable Modem Status • Refresh Update cable modem status. User’ Guide...

  • Page 46: Downstream

    Downstream • Refresh Update cable modem downstream information. User’ Guide...

  • Page 47: Upstream

    Upstream • Refresh Update cable modem upstream information. User’ Guide...

  • Page 48: Upstream Burst

    Upstream Burst • Refresh Update cable modem upstream burst information. User’ Guide...
  • Page 49 Operation Configuration User’ Guide...

  • Page 50: Event Log

    Event Log • Refresh Update event log. • Clear Log Clear event log. User’ Guide...
  • Page 51 Tools Reset Defaults Tools – Factory Defaults • Restore Defaults Check “Yes” to restore cable modem defaults. • Apply Any configuration changes must be followed by “Apply” before changes will occur. User’ Guide...

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