Related Manuals for KING Relay KD5500
Summary of Contents for KING Relay KD5500
- Page 1 Automatic Satellite TV Antenna for DISH Programming ® KD5500 Owner’s Manual 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingcontrols.com...
-
Page 3: Table Of Contents
The mobile satellite TV market is expanding and changing. The information in this manual was accurate at the time of printing. If your KING Relay antenna does not operate as outlined in this manual, please call KING at (952) 922-6889 or visit our website at www.kingcontrols.com. KING is not responsible for changes outside of its control. -
Page 4: Introduction
An optional second receiver may be connected to provide independent channel viewing on a second TV. Your DISH programming is broadcast from two or three satellites and the KING Relay antenna automatically switches between satellites based on the channel selected on your main receiver. -
Page 5: Wiring Diagram
WIRING DIAGRAM Section 2 NOTE: All components sold separately except for antenna unit and main 35 foot coax. See your respective owner’s manuals for the best connections between your compatible DISH receiver and TV. FIG. 2 IMPORTANT! DO NOT OVER TIGHTEN COAX CONNECTIONS. Page 3... -
Page 6: Installation
INSTALLATION Section 3 NOTE: Many RVs are pre-wired for satellite with RG-6 coax cable. Contact the manufacturer of your RV or your local dealer to verify where this cable is located. If pre-wired, run the existing coax cable from the pre-wire location in the roof to the antenna unit. When choosing the antenna unit location, make sure the pre-wiring will reach the antenna unit. - Page 7 ANTENNA UNIT INSTALLATION IMPORTANT! Cable connections must ALWAYS be positioned facing the rear of vehicle. 2. Place antenna unit on installation location chosen using the criteria discussed in the previous section. Cable connections must be positioned facing rear of vehicle. 3.
- Page 8 EXTERNAL WIRING NOTE: There are two coax ports on the back of the antenna unit. The one labeled “MAIN” MUST be connected to the main receiver in vehicle (DISH model ViP211z, ViP211k, ViP211, or 411 only). This is the receiver that will control automatic satellite switching.
- Page 9 IMPORTANT! Use adhesive sealant compatible with roof material. Installer is responsible for determining proper roof compatible adhesive sealant and fasteners for cable entry cover. Roof holes for cables must be sealed so they are completely waterproof. Mounting holes, perimeter of cable entry cover and cable opening of cable entry cover must be sealed so they are completely waterproof.
-
Page 10: Operation
OPERATION Section 4 IMPORTANT: OPERATION Section 4 THIS ANTENNA IS DESIGNED TO WORK AUTOMATICALLY WITH THE FOLLOWING DISH RECEIVERS: ViP211z • ViP211k • ViP211 • 411 IT WILL NOT WORK WITH OTHER DISH RECEIVER MODELS OR WITH EQUIPMENT FOR OTHER SATELLITE TV SERVICE PROVIDERS. IMPORTANT! The antenna unit requires a “direct line of sight”... - Page 11 3. Point your receiver’s remote at the front of the receiver and press SAT. Press RECORD. When a number appears in the box, verify “Continue” is highlighted. Press SELECT on your remote. The Portable Antenna Setup screen will display. 4. Use the arrow buttons on your remote to highlight the letter group that includes the first letter of the state you are currently in.
- Page 12 6. Verify “Scan” is highlighted. Press SELECT. The scan will begin and may take up to several minutes to complete. The receiver will update software for DISH programming This step may take 20-25 minutes. 7. The receiver will reset and the Mobile Antenna Setup Screen will appear.
- Page 13 The unit will scan a second time. When the scan is complete, the “Acquiring Signal” message will display. Acquiring the signal may take up to 5 minutes to complete. 8. After your receiver has acquired the signal, it is ready to be activated. If your receiver packaging has a specific phone number displayed, be sure to call this number to activate your service.
- Page 14 STANDARD OPERATION NOTE: Your local channels may not be available when traveling outside your home area. IMPORTANT! The antenna unit requires a “direct line of sight” to the satellites for signal reception. Any tall objects can block the signal from reaching the antenna. If your receiver is NEW AND UNACTIVATED, start on page 8.
- Page 15 2. Use the arrow buttons on your remote to highlight the letter group that includes the first letter of the state you are currently in. Press SELECT on your remote. 3. Highlight the state you are currently in from the state menu. Press SELECT.
- Page 16 5. When the scan is complete, the Acquiring Signal message will display. Acquiring the signal may take up to 5 minutes to complete. 6. After your receiver has acquired the signal, the electronic program guide will download. This may take up to 5 minutes to complete (potentially longer if an external hard drive is connected).
- Page 17 This page intentionally left blank. Page 15...
-
Page 18: Second Receiver Operation - Dish And Bell Tv
SECOND RECEIVER OPERATION - DISH AND BELL TV Section 5 INITIAL SETUP FOR SECOND RECEIVER Antenna locked on receiver connected! 1. With the antenna locked on the satellite and the second receiver connected to the antenna unit’s AUX port coax, use your DISH remote control and press MENU, 6, 1, 1 to display the Point Dish screen. - Page 19 DOWNLOADING PROGRAMMING TO THE SECOND RECEIVER 1. After completing the steps on the previous page, re-set the second receiver by pressing the POWER button on the front panel for 10 seconds. The TV picture will go away and should reappear within two minutes. The receiver will then download the program guide to show only the channels available on the current satellite as determined by the channel selected on the main receiver.
-
Page 20: Troubleshooting
TROUBLESHOOTING Section 6 Symptom/Message Possible Cause Troubleshooting Complete Signal Loss - 015 Obstructions to the antenna’s 1) Make sure nothing is blocking the antenna’s view view of the southern sky, such of the southern sky, such as tree branches, severe as tree branches, severe rain, rain, or other obstructions. - Page 21 Symptom/Message Possible Cause Troubleshooting Channel Signal Loss - 004 Antenna has not tracked to the 1) Unplug the power cord of your receiver for 10 appropriate orbital slot upon seconds and plug it back in. It may take up to 5 channel change.
- Page 22 Symptom/Message Possible Cause Troubleshooting Over-the-Air Antenna The quality of reception and 1) Check that the wiring between your DISH receiver Channels Missing - Error number of over-the-air (OTA) and your over-the-air antenna is configured channels available depends on, properly. among other things, the type 2) Unplug the power cord of your receiver for 10 and positioning of your OTA seconds and plug it back in.
- Page 23 Your television programming is delivered from up to 3 satellites located at the 110°, 119°, and 129° west longitudes. The KING Relay antenna will automatically find and then switch between satellites as you change channels on the main receiver to offer you the ideal viewing experience.
-
Page 24: Maintenance
This loss of signal is commonly referred to as “rain fade” and is caused by the combination of water in the atmosphere and water on the dome surface. To minimize this issue and eliminate the effects of water on the dome, apply KING Dome Magic rain ®... -
Page 25: Limited Warranty
KING for repairs. A certified dealer must not perform any repair without first contacting KING for a Service Order Number. KING will advise the dealer on how to proceed with any repairs. - Page 26 NOTES: Page 24...
- Page 28 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingcontrols.com 21507 Rev C...