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MultiQ Media Monitor 4 Getting Started Manual

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MultiQ Products AB
Axel Danielssons Väg 261
SE-215 82 Malmö, Sweden
info@multiq.com
www.multiq.com
World wide service support:
www.multiq.com
support@multiq.com
Getting Started Guide
MultiQ Media monitor 4, 5, 6 and 7

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  • Page 1 Getting Started Guide MultiQ Products AB Axel Danielssons Väg 261 SE-215 82 Malmö, Sweden MultiQ Media monitor 4, 5, 6 and 7 info@multiq.com www.multiq.com World wide service support: www.multiq.com support@multiq.com...
  • Page 2 Notices This user’s guide is intended for administrators and users of the MultiQ Media Monitor 4, 5, 6 & 7 and is applicable for firmware release 2.9 or later. It includes instructions for installing and the basic use of your MultiQ product. Previous experience of networking will be of use when using this product.
  • Page 3 Product. Such bill of sale or receipt must be presented to obtain warranty service. If a valid claim is received on MultiQ’s website in form of a created case, within the Warranty Period, the sole remedy of the Purchaser and MultiQ’s sole and exclusive liability shall be limited to, at MultiQ sole discretion, either repair of the hardware defect using new or refurbished replacement parts, or replacement of the Product.
  • Page 4 MultiQ. If other drivers than those approved by MultiQ as per the purchase date are used in or together with the Products, this will render the warranty invalid for the Product, unless MultiQ has approved in writing the drivers for use together with the Product.

  • Page 5: Table Of Contents

    Table of Contents 1. Cautions and Warnings ............2 2. FCC Requirements .............. 3 3. CE Conformity ..............4 4. WEEE Declaration ..............5 5. Product Safety Precautions ..........7 6. Hardware Installation ............9 6-1. Unpacking ..............9 6-2. Mounting ............... 9 6-3.

  • Page 6: Cautions And Warnings

    1. Cautions and Warnings WARNING TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS MONITOR TO RAIN OR MOISTURE. “HIGH VOLTAGE EXISTS ON THE BACK LIGHT POWER LEAD OF THIS MONITOR. BEFORE SERVICING, DETERMINE THE PRESENCE OF HIGH VOLTAGE BY CONNECTING THE H.V.

  • Page 7: Fcc Requirements

    2. FCC Requirements “This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.“...

  • Page 8: Ce Conformity

    3. CE Conformity CE Conformity for Europe The device complies with the requirements of the ECC directive 89/336/EEC as amended by 92/31/EEC and 93/68/EEC Art.5 with regard to "Electromagnetic compatibility", and 73/23/EEC as amended by 93/68/EEC Art.13 with regard to "Safety". 4 - English...

  • Page 9: Weee Declaration

    4. WEEE Declaration Important Information for Recycling This warning sign of trash bin indicates that the objects are not allowed to be disposed as general refuse. Please follow the local Act and carry out further disposal with refuse recycling and collecting system in your Country or District. For more information on recycling, please contact locally authorized recycling centre or place of purchase.
  • Page 10 4. WEEE Declaration Informazioni importanti sul riciclaggio Questo simbolo del bidone dell’immondizia sta ad indicare che è vietato smaltire il prodotto insieme ai rifiuti domestici generici. Attenersi alle normative ed alle procedure di raccolta e riciclaggio dei rifiuti speciali in vigore nella propria città o regione. Per altre informazioni sul riciclaggio, mettersi in contatto con i centri autorizzati di raccolta e riciclaggio, oppure con negozio dove è...

  • Page 11: Product Safety Precautions

    5. Product Safety Precautions Follow all warnings and instructions marked on the product. • Do not use this product near water - e.g. near a bathtub, washbasin, swimming pool, kitchen, laundry tub or in a wet basement. • This monitor should be installed on a solid horizontal base. •...
  • Page 12 5. Product Safety Precautions Cleaning • MAKE SURE THE MEDIA MONITOR IS TURNED OFF. • NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE. To clean the screen: 1. Wipe the screen with a clean, soft, line-free cloth. This removes dust and other particles.

  • Page 13: Hardware Installation

    Mounting and attachment hardware is not included. The monitor has a VESA 75 x 75 mm interface. Please contact your MultiQ reseller if you wish to mount your media monitor on the wall or on other kinds of stands. Mounting instructions are provided with each separate mount.

  • Page 14: Control Panel Buttons And Leds

    6. Hardware Installation The audio outputs may be connected to analogue or digital inputs on external audio systems. The LAN port must be connected to a LAN with Internet access. During setup a USB keyboard should be connected to one of the USB ports (see section 6-1).

  • Page 15: 6-5.Touch Screen Usage Instructions

    6-6. Recommendations for embedded (built-in) use MultiQ do in general not recommend that the monitors are embedded into walls, kiosks or similar. We recommend the use of floor stand, table stands, ceiling- or wall mounts that enables air to flow freely around the monitor.

  • Page 16: Configuration And Connection Check

    7. Configuration and connection check 7-1. Configuration To perform initial setup of a media monitor either the touch panel (Media monitors 5 and 7) or an attached mouse can be used (Media monitors 4 and 6 that do not have touch panels).

  • Page 17: Basic Configuration

    7. Configuration and connection check 7-3. Basic configuration After the test card has been shown, the monitor orientation setting will appear. By pressing the centre button you can rotate the menu system to fit the orientation of the monitor. Figure 4. By pressing the centre button the configuration menu can be rotated. When the proper orientation of the menu system has been chosen the language setting menu will appear.

  • Page 18: Stand Alone Setup

    7. Configuration and connection check 7-4. Stand alone setup As default the “Basic” setup menu is chosen. If you intend to use the media monitor as a standalone unit (without access to a central managing system) press the “Standalone” button (default). In most cases media players are connected to a local network that provides an IP address automatically.
  • Page 19 7. Configuration and connection check Figure 7. The connection test will provide you with the IP address of the media monitor. Next is the setup menu login page. You will find see the virtual keyboard at the bottom of the page. By default the username is “admin” and the password is “admin”. Figure 8.
  • Page 20 7. Configuration and connection check After pressing the “Next” button you will find yourself in the digital signage management system main menu. As an alternative to acquiring an IP address automatically, the IP address can be set manually. In such case you must obtain IP addressing parameters from your network administrator (Figure 9).
  • Page 21 7. Configuration and connection check Figure 10. In the “Security menu” (reached by clicking the “Users” icon to the left), the web server lock can be removed and the password can be changed. Another thing that should be done at an early stage is to change the administrator password.

  • Page 22: Centrally Managed Network Setup

    7. Configuration and connection check Figure 11. The administrator password can be changed by ticking the “Administrator“ checkbox and then clicking the “Modify” button. By connecting your PC to the same subnet as the media monitor it is now possible to log in to the server from your PC or MAC.
  • Page 23 7. Configuration and connection check Figure 12. Managed setup of the media monitor. If you are successful you will get a sign on the screen telling you that the unit has received a script file and that the connection is up. It also confirms that the media monitor Unit ID is defined in the digital signage management system.

  • Page 24: Flash Installation

    7. Configuration and connection check 7-6. Flash installation If the media monitor is to use Flash files a Flash plug in has to be installed. This is done by pressing the “Plugins” button in the configuration menu. Follow the instructions to install Flash.

  • Page 25: Troubleshooting

    Check the IP addresses for each device and see to that they are set according to the instructions provided by the digital signage management system operator. Additional information is to be found in the support section of the MultiQ website. 21 - English...

  • Page 26: Specification

    At any time the unit can be reconfigured for operation managed by a central server. This makes the MultiQ digital signage system scalable from a single media monitor or media player to large systems including thousands of units.

  • Page 27: Media Monitor Software

    The open client API opens for cutting edge digital customer information and interaction systems. More details on the features described above are to be found on the MultiQ website. 9-2. Media monitor software Operating system Linux kernel ver.
  • Page 28 Loader indication – clearly notifies end user that downloads of new content to browser is in progress. Web server • Apache 2.2.11 or higher Web server scripting language • PHP 5.2.10 or higher Database • SQLite 2.8.17 or higher Player API • MultiQ open API (MAPIDS) for device control 24 - English...

  • Page 29: Media Monitor Hardware

    8 ms GTG (typ.) System • Media Monitor 4 & 5: CPU Intel Atom 1,1 GHz, 512 kB RAM, 2 GB Flash (1 GB available for user files) • Media Monitor 6 & 7: CPU Intel Atom 1,6 GHz, 1 MB RAM, 4 GB Flash (3 GB...
  • Page 30 9. Specification • 2 USB 2.0 ports Mounting • VESA (75 x 75 mm) Dimensions • 428(W) x 358(D) x 59(H) mm Weight • 7,25 kg, shipping weight total 10,05 kg External power supply • Input AC 100-240 V, 50-60 Hz •...

  • Page 31: Advanced Configuration Menu

    10. Advanced configuration menu 10-1. Advanced configuration menu The following list will describe each item in the advanced configuration menu. This is for information only. In most cases the settings described in section 4 are sufficient. Figure 14. The advanced configuration menu. Please note that the number of parameters and their ID’s may change depending on software version.

This manual is also suitable for:

Media monitor 7Media monitor 5Media monitor 6

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