Vaterra Hälix RTR Monster Truck Owner's Manual page 17

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noTiCe: Do not ship Li-Po batteries to Horizon. If
you have any issue with a LiPo battery, please con-
tact the appropriate Horizon Product Support office.
Warranty reQuireMentS
for Warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met,
your Product will be serviced or replaced free of
charge. Service or replacement decisions are
at the sole discretion of Horizon.
non-Warranty SerVice
Should your service not be covered by warranty,
service will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By submitting the item for service you are agreeing
to payment of the service without notification. Service
estimates are available upon request. You must include
this request with your item submitted for service.
Non-warranty service estimates will be billed a mini-
mum of 1/2 hour of labor. In addition you will be billed
for return freight. Horizon accepts money orders and
cashier's checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item
to Horizon for service, you are agreeing to Horizon's
Terms and Conditions found on our website http://www.
horizonhobby.com/content/_service-center_render-
service-center.
attention: Horizon service is limited to Product
compliant in the country of use and ownership. if
received, a non-compliant Product will not be ser-
viced. further, the sender will be responsible for ar-
ranging return shipment of the un-serviced Product,
through a carrier of the sender's choice and at the
sender's expense. Horizon will hold non-compliant
Product for a period of 60 days from notification,
after which it will be discarded.
Warranty and SerVice contact inforMation
country of Horizon HoBBy
PurcHaSe
United States Horizon Service Center
of America (Repairs and Repair Re-
quests)
Horizon Product Support
(Product Technical As-
sistance)
Sales
United Service/Parts/Sales:
Kingdom Horizon Hobby Limited
Germany Horizon Technischer
Service
Sales: Horizon Hobby
GmbH
France Horizon Hobby SAS
China Service/Parts/Sales:
Horizon Hobby - China
contact inforMation
servicecenter.horizonhobby.com/
RequestForm/
www.quickbase.com/db/
bghj7ey8c?a=GenNewRecord
888-959-2306
sales@horizonhobby.com
888-959-2306
sales@horizonhobby.co.uk
+44 (0) 1279 641 097
service@horizonhobby.de
+49 (0) 4121 2655 100
infofrance@horizonhobby.com
+33 (0) 1 60 18 34 90
info@horizonhobby.com.cn
+86 (021) 5180 9868
addreSS
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Christian-Junge-Straße 1
25337 Elmshorn
11 Rue Georges Charpak
77127 Lieusaint, France
Room 506
No. 97 Changshou Rd.
Shanghai, China 200060
EN