EE Bright Box Quick Start Manual

QUICK
START
GUIDE
Bright Box wireless router by EE
Support
We hope you like your new EE router. This guide should
have you all set for EE Broadband. If you're still having
problems then give us a call and we'll give you a hand.
Go online
my.ee.co.uk
ee.co.uk/brightbox
ee.co.uk/help
ee.co.uk/education
ee.co.uk/safety
Or call us on
0844 873 8586*
or call 150 from your EE, T-Mobile or Orange mobile
phone.
#
Business customer?
As a business customer you have access to our dedicated
Business Customer Services team 24 hours a day, every
day. Contact your company IT Administrator to obtain EE
support.
* Calls to 0844 873 8586 from an EE Home Phone are free of charge
Charges from mobiles and other networks will vary.
# Calls to 150 from EE, T-Mobile or Orange mobile phones are charged as per
your price plan. Please see ee.co.uk for more information.
Before you start...
What's in the box
(Black)
(Grey)
Bright Box Broadband cable Ethernet cable
wireless router For a wired connection
Power supply KEEP MEE card Broadband filter
2-parts
For a wired connection you'll need...
• A device with a network socket
• A n Ethernet cable for each device you want to
connect (up to 4) - you'll find one in the box
For a wireless connection you'll need...
• A device with an inbuilt or plug in wireless adaptor
Keep MEE card
Your wireless network name and password are on the
'KEEP MEE' card, connecting handsets, tablets, laptops,
games consoles and other devices to your home network
is straight forward, keep it in a safe place and you'll
always have the information you need.
Quick reference guide
Important
Your broadband must be ready - we'll send you a text
and email when it is.
Step 1:
Setting up your broadband.
Step 2:
Connect and turn on your router.
Step 3:
Getting connected.
Connect your first device and set up your parental
controls. If you don't need these controls, simply select
the option I DON'T NEED PARENTAL CONTROLS.
If you are an existing customer and you would like
parental controls, please visit http://ee.co.uk/nortonfamily
Step 4:
Setting up your parental controls.
You're ready to go...
Connect your remaining devices. You're now up and
running. Follow step 3 'Getting Connected' to pair your
remaining devices to the router and you're good to go.
1
Setting up your broadband
Disconnecting your old equipment
If you've already got a broadband modem or router
connected to your line, unplug the power supply and all
other cables and put them to one side for now. It's best
to use the broadband filter provided in the box, especially
to connect your new router. You can leave existing filters
connected to other telephone sockets.
ENGINEER INSTALLATION?
If you've asked for EE to send an engineer to install your
line, don't do anything until this has happened.
What socket do you currently have?
1.1
1.3
1.2
Is your existing set up a single socket with
microfilter?
1.1 1.3
Connect the broadband Connect a telephone
filter to the telephone cable to the other
socket. available socket.
Connect filters to all
1.2
other telephone sockets
Connect the grey
in use.
broadband cable to the
broadband filter.
OR
Is your existing
set up a dual
socket with no
microfilter?
Option 1 Option 2
Connect the grey Connect the grey
broadband cable to the broadband cable to the
top socket. left hand socket.
Using a data extension kit?
If you are using a data
extension kit Connect
the grey broadband
cable to the socket.
Top tip
If you can, connect your router to the main phone
socket for better broadband speeds.
2
Connect and turn on your router
a. Plug the other end of
b. Connect the two
the grey broadband cable parts of the power supply
into the grey socket on
together.
your router.
c. Plug the power d. Connect the power
supply into a plug
cable into the router.
socket and turn it on.
e. You can now switch on
your router. The power light
goes solid green.
Check it over
Everything should now look like this, the power light will
go green and the broadband light will go green shortly
afterwards.
Or if you have a dual socket it should look like this:
Continue to step 3 to connect your devices.