Gateway 901 Series Replacement Manual
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Gateway 901 Series Replacement Manual

Gateway 901 Series Replacement Manual

Family room media center
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Gateway 901 Series
Family Room Media Center
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Summary of Contents for Gateway 901 Series

  • Page 1 Gateway 901 Series Family Room Media Center replacementguide...
  • Page 2 Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u...

  • Page 4: Table Of Contents

    Telephone support ..........54 Before calling Gateway Technical Support ......54 Telephone support .

  • Page 6: Replacing Gateway Family Media Center Components

    © 2003 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective...

  • Page 7: Identifying The Model

    Replacing Gateway Family Media Center Components Identifying the model The label on the bottom of the Family Media Center contains information that identifies the Family Media Center model and its features. Gateway model number Preparing your work space Before performing maintenance on the Family Room Media Center, make sure that your work space and the Family Room Media Center are correctly prepared.

  • Page 8: Preventing Static Electricity Discharge

    Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the Family Room Media Center. www.gateway.com...

  • Page 9: Preparing The Family Room Media Center

    Replacing Gateway Family Media Center Components ■ Touch a bare metal surface on your workbench or other grounded object. ■ Unplug the power cord and the modem and network cables. ■ Disconnect all peripheral devices and remove any PC Cards.

  • Page 10: Opening The Family Media Center Case

    Shut down your Family Media Center, then disconnect the power cord and modem, network, and all peripheral device cables. Press the power button to drain any residual power from your Family Media Center. Remove the three cover screws. Screw Screw Screw www.gateway.com...
  • Page 11 Replacing Gateway Family Media Center Components Slide the cover about 1 inch toward the back of the case, then lift the cover from the case. Tips & Tricks If the cover is difficult to remove, press down on the front corners of the cover, then slide the cover toward the back of the case.

  • Page 12: Closing The Family Media Center Case

    Set the cover on the case with about a 1-inch gap between the cover and the front bezel. Slide the cover toward the front of the case until it is closed. www.gateway.com...

  • Page 13: Replacing The Front Bezel

    Replacing Gateway Family Media Center Components Reinstall the three cover screws. Reconnect the cables and power cord. Replacing the front bezel To replace the front bezel: Follow the instructions in “Preventing static electricity discharge” on page 3. Shut down your Family Media Center, then disconnect the power cord and modem, network, and all peripheral device cables.

  • Page 14: Replacing The Front Bezel

    Release the three latches on the bottom of the front bezel, then remove the front bezel. Latches Align the three latches on the bottom of the replacement front bezel with the latch slots on the bottom of the case. www.gateway.com...

  • Page 15: Replacing The Dvd Drive

    Replacing Gateway Family Media Center Components Align the five latches with the latch slots on the inside front of the case, then press in on the front bezel to snap the latches into place. Reinstall the case cover by following the instructions in “Closing the Family Media Center case”...

  • Page 16: Replacing The Dvd Drive

    Replacing the DVD drive Remove the two screws that secure the DVD drive bracket in the case. Screws Lift the DVD drive bracket away from the case. www.gateway.com...
  • Page 17 Replacing Gateway Family Media Center Components Turn the bracket over, then disconnect the IDE cable and power cable. Remove the four screws that secure the DVD drive in the bracket. There are two screws on each side of the bracket.
  • Page 18 Reinstall the front bezel by following the instructions in “Replacing the front bezel” on page 8. Reinstall the case cover by following the instructions in “Closing the Family Media Center case” on page 7. Reconnect the power cord and modem, network, and all peripheral device cables. www.gateway.com...

  • Page 19: Replacing The Dvd Drive Bezel

    Replacing Gateway Family Media Center Components Replacing the DVD drive bezel To replace the DVD drive bezel: Follow the instructions in “Preventing static electricity discharge” on page 3. Shut down your Family Media Center, then disconnect the power cord and modem, network, and all peripheral device cables.
  • Page 20 Reinstall the front bezel by following the instructions in “Replacing the front bezel” on page 8. Reinstall the case cover by following the instructions in “Closing the Family Media Center case” on page 7. Reconnect the power cord and modem, network, and all peripheral device cables. www.gateway.com...

  • Page 21: Replacing The Processor Duct

    Replacing Gateway Family Media Center Components Replacing the processor duct To replace the processor duct: Follow the instructions in “Preventing static electricity discharge” on page 3. Shut down your Family Media Center, then disconnect the power cord and modem, network, and all peripheral device cables.

  • Page 22: Replacing The Hard Drive Duct

    Press the power button to drain any residual power from your Family Media Center. Remove the case cover by following the instructions in “Opening the Family Media Center case” on page 5. www.gateway.com...

  • Page 23: Removing The Hard Drive Module

    Replacing Gateway Family Media Center Components Lift the hard drive duct up and toward the front of the case. Hard drive duct retention holes Install the replacement hard drive duct. Make sure that the plastic pins fit firmly in the retention holes in the hard drive module.

  • Page 24: Removing The Hard Drive Module

    Remove the hard drive duct by following the instructions in “Replacing the hard drive duct” on page 17. Disconnect the power cable and IDE cable. Remove the two screws located on the top and side of the drive module. Screw Screw www.gateway.com...

  • Page 25: Replacing The Hard Drive

    Replacing Gateway Family Media Center Components Slide the drive module toward the back of the case, then lift the module out of the case. Slide the replacement drive module into the case. Reinstall the hard drive duct by following the instructions in “Replacing the hard drive duct”...

  • Page 26: Replacing The Hard Drive

    Remove the hard drive module following the instructions in “Removing the hard drive module” on page 18. Remove the four screws that secure the hard drive in the drive module. There are two screws on each side of the drive module. Screws Screws www.gateway.com...
  • Page 27 Replacing Gateway Family Media Center Components Slide the hard drive out of the drive module. Slide the replacement hard drive into the drive module. Secure the hard drive in the drive module with four screws. Reinstall the hard drive module by following the instructions in “Removing the hard drive module”...

  • Page 28: Replacing The Power Supply

    Remove the hard drive duct by following the instructions in “Replacing the hard drive duct” on page 17. Disconnect the power cable connected to the hard drive by following the instructions in “Removing the hard drive module” on page 18. www.gateway.com...
  • Page 29 Replacing Gateway Family Media Center Components Disconnect the power cables connected to the system board. Disconnect the video card power cable. If there are other power cables that have not been disconnected, disconnect them. www.gateway.com...
  • Page 30 Replacing the power supply Remove the two screws that secure the power supply to the bottom of the case. Screws Remove the three screws that secure the power supply to the back of the case. Screw Screw Screw www.gateway.com...
  • Page 31 Replacing Gateway Family Media Center Components Slide the power supply toward the front of the case and lift it out of the case. Slide the replacement power supply in the case. Reinstall the three screws that secure the power supply to the back of the case.

  • Page 32: Replacing The Modem Card

    Press the power button to drain any residual power from your Family Media Center. Remove the case cover by following the instructions in “Opening the Family Media Center case” on page 5. Remove the screw that secures the modem card to the case. Screw www.gateway.com...
  • Page 33 Replacing Gateway Family Media Center Components Remove the modem card. You can slightly seesaw the card end-to-end to loosen the card, but do not bend the card sideways. Warning Do not touch the contacts on the bottom part of the modem card.

  • Page 34: Replacing The Video Card

    Remove the case cover by following the instructions in “Opening the Family Media Center case” on page 5. Remove the modem card by following the instructions in “Replacing the modem card” on page 27. Disconnect the video card power cable. www.gateway.com...
  • Page 35 Replacing Gateway Family Media Center Components Remove the screw that secures the video card to the case. Screw Remove the video card. You can slightly seesaw the card end-to-end to loosen the card, but do not bend the card sideways.

  • Page 36: Replacing The Audio Card (For Fmc-901X Model Only)

    Press the power button to drain any residual power from your Family Media Center. Remove the case cover by following the instructions in “Opening the Family Media Center case” on page 5. www.gateway.com...
  • Page 37 Replacing Gateway Family Media Center Components Disconnect the two audio cables on the audio card. Remove the screw that secures the audio card to the case. Screw www.gateway.com...
  • Page 38 Secure the audio card with the screw you removed in Step 6. Reinstall the case cover by following the instructions in “Closing the Family Media Center case” on page 7. Reconnect the power cord and modem, network, and all peripheral device cables. www.gateway.com...

  • Page 39: Replacing The Tv/Fm Tuner Card

    Replacing Gateway Family Media Center Components Replacing the TV/FM tuner card To replace the TV/FM tuner card: Follow the instructions in “Preventing static electricity discharge” on page 3. Shut down your Family Media Center, then disconnect the power cord and modem, network, and all peripheral device cables.
  • Page 40 After the card is out of the card slot, move the card to the side of the card slot, tilt the front of the card down, slide the card toward the front of the case, then lift up. www.gateway.com...

  • Page 41: Replacing Memory

    Replacing Gateway Family Media Center Components Warning Do not touch the contacts on the bottom part of the tuner card. Touching the contacts can cause electrostatic damage to the card. Install the replacement TV/FM tuner card into the slot. You can slightly seesaw the card end-to-end to help insert the card, but do not bend the card sideways.
  • Page 42 The tabs on the sides of the memory module should secure the memory module automatically. When the module is secure, you hear a click. Reinstall the DVD drive bracket by following the instructions in “Replacing the DVD drive” on page 10. www.gateway.com...

  • Page 43: Replacing The Housing Fan

    Replacing Gateway Family Media Center Components Reinstall the front bezel by following the instructions in “Replacing the front bezel” on page 8. “Replacing the DVD drive” on page 10. Reinstall the video card by following the instructions in “Replacing the video card”...
  • Page 44 Replacing the housing fan Disconnect the housing fan cable from the system board. Remove the four housing fan screws. Screw Screw Screw Screw www.gateway.com...

  • Page 45: Replacing The Front I/O Board

    Replacing Gateway Family Media Center Components Remove the housing fan. Install the replacement housing fan, then secure the fan with the four housing fan screws you removed in Step 8. Reinstall the DVD drive bracket by following the instructions in “Replacing the DVD drive”...
  • Page 46 DVD drive” on page 10. You do not need to remove the DVD drive from the DVD drive bracket. Disconnect the three cables connected to the front I/O board. Remove the five screws that secure the front I/O board to the case. Screws www.gateway.com...

  • Page 47: Replacing The Input Board

    Replacing Gateway Family Media Center Components Slide the front I/O board toward the back of the case, then lift it out of the case. Install the replacement front I/O board into the case and align the screw holes with the I/O board standoffs.

  • Page 48: Replacing The Input Board

    Remove the front bezel by following the instructions in “Replacing the front bezel” on page 8. Disconnect the two cables connected to the input board. Remove the five screws that secure the input board to the case. Screw Screw Screw Screw Screw www.gateway.com...

  • Page 49: Replacing The Battery

    Replacing Gateway Family Media Center Components Remove the input board. Install the replacement input board on the case and align the screw holes with the input board standoffs. Secure the input board with the five screws you removed in Step 7.
  • Page 50 Replacing the battery To replace the battery: Restart your Family Media Center, then press F2 when the Gateway logo appears. The BIOS Setup utility opens. Write down all the values in the menus and submenus, then exit from the utility.

  • Page 51: Replacing The Fan Sink Module

    Replacing Gateway Family Media Center Components Make sure that the positive (+) side of the new battery is facing toward the back of the case, then press the battery into the slot until the metal tab snaps over the battery.
  • Page 52 Replacing the fan sink module Disconnect the processor fan. Press one of the processor fan clips down, then outward to release the processor fan and heat sink. Repeat for the other processor fan clip. Lift the fan sink module off of the processor. www.gateway.com...

  • Page 53: Replacing The System Board

    Replacing Gateway Family Media Center Components Remove the plastic cover that covers the heat sink grease on the bottom of the replacement fan sink module. Align the replacement fan sink module to fit inside the retention module, then set the fan sink module on the processor.
  • Page 54 Remove the memory by following the instructions in “Replacing memory” on page 36. Remove the fan sink module by following the instructions in “Replacing the fan sink module” on page 46. Disconnect the front I/O cable, input board cable, and LED cables. www.gateway.com...
  • Page 55 Replacing Gateway Family Media Center Components Remove the nine screws that secure the system board to the case. Screw Screw Screw Screw Screw Screw Screw Screw Screw Lift the system board out of the case. Install the replacement system board in the case. Align the system board mounting holes with the standoffs in the case.
  • Page 56 Reinstall the front bezel by following the instructions in “Replacing the front bezel” on page 8. Reinstall the case cover by following the instructions in “Closing the Family Media Center case” on page 7. Reconnect the power cord and modem, network, and all peripheral device cables. www.gateway.com...
  • Page 57 Replacing Gateway Family Media Center Components www.gateway.com...

  • Page 58: Contacting Gateway

    Contacting Gateway Use this section to learn how to: ■ Get telephone support ■ Use automated troubleshooting systems ■ Get tutoring and training...

  • Page 59: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

  • Page 60: Telephone Support

    Telephone support Telephone support Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your 800-846-2118 (US) telephone keypad to find answers to common 877-709-2945 (Canada) problems.

  • Page 61: Tutoring And Training

    Type the keyword practice in the HelpSpot Search box , then click the arrow. Tutoring For help on using hardware or software that came with your Gateway Family Media Center, contact Gateway's fee-based tutorial hotline: ■ 800-229-1103 (rate charged per minute; charged to a major credit card) ■...

  • Page 62: Training

    Online Training More than 450 online courses are available www.learnatgateway.com/ from from Learn@Gateway. All you have to do is go Learn@Gateway online and log in. You select the subject matter, and the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your Family Media Center.
  • Page 63 Chapter 2: Contacting Gateway www.gateway.com...
  • Page 65 MAN FMC 901 ASP RPL GDE R0 12/03...

Table of Contents