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CRU Dataport RTX 410-IR User Manual

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™
RTX
IR
User Manual
(Revised February 28, 2012)
Models covered:
RTX 410-IR
RTX 610-IR
RTX 801-IR
Note: The contents of this user manual reflect operational instructions for RTX IR units manufactured
after 12/15/2011. RAID sets created in RTX IR units manufactured prior to this date are incompatible with
newer units.
R T X 4 1 0 / 6 1 0 / 8 0 1 - I R U s e r M a n u a l A 9 - 4 6 8 - 0 0 0 5 R E V 1 . 0
- 1 -

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Summary of Contents for CRU Dataport RTX 410-IR

  • Page 1 ™ User Manual (Revised February 28, 2012) Models covered: RTX 410-IR RTX 610-IR RTX 801-IR Note: The contents of this user manual reflect operational instructions for RTX IR units manufactured after 12/15/2011. RAID sets created in RTX IR units manufactured prior to this date are incompatible with newer units.

  • Page 2: Table Of Contents

    Table of Contents 1: Default GUI Login Information 2: Pre-Installation Steps 2.1 Accessories 2.2 Identifying Parts 2.3 Warnings and Notices 2.4 Terminology 3: Introduction to RAID 3.1 Summary of RAID Levels 4: Introduction to iSCSI 4.1 What is iSCSI? 4.2 What is the benefit of iSCSI? 4.1 What is iSCSI Not? 5: Installation Steps 5.1 Hard Drive Installation...

  • Page 3: 1: Default Gui Login Information

    Username: user Password: 1234 Password: 1234 2 Pre-Installation Steps 2.1 RTX Accessories: Please contact CRU-DataPort if any items are missing or damaged. RTX 801-IR RTX 410-IR and 610-IR RTX Unit RTX Unit Power Cord Power Cord Ethernet Cable Ethernet Cable...

  • Page 4: Terminology

    The main circuit boards of the HDD carriers are susceptible to static electricity. Proper grounding is strongly recommended to prevent electrical damage to the enclosure or other connected devices, including the computer host. Avoid all dramatic movement, tapping on the unit, and vibration. Avoid placing the HDD carriers close to magnetic devices, high voltage devices, or near a heat source.

  • Page 5: Summary Of Raid Levels

    A RAID (Redundant Array of Independent Disks) is an array of multiple hard drives that are combined in a way that provides faster performance and/or data safety. Your RTX unit is capable of creating and managing several different varieties of RAID. You may choose your preferred RAID level based on factors such as disk capacity, desired data safety, and desired performance.

  • Page 6: 4: Introduction To Iscsi

    ***Two disks from each of the RAID 6 sets could fail without loss of data. The loss of three disks in the same striped RAID 6 set fails, then the entire RAID will fail. 4 Introduction to iSCSI 4.1 What is iSCSI? iSCSI is a technology that allows a data storage device to be accessed over a TCP/IP network using SCSI protocols.

  • Page 7: Recovering From A Failed Raid

    creating a usable RAID set. Section 8 contains instructions on how to access RTX through an iSCSI initiator. f) Format the drive. When a hard drive is first used with RTX, or when a RAID set has been created and the user connects to RTX through an iSCSI initiator, it will show up as a blank, unallocated drive.
  • Page 8 Default IP address: 192.168.0.1 Default subnet mask: 255.255.255.0 Default gateway: 192.168.0.254 6.2.3 RTX LCD Menu Diagram Use the following chart for reference when following the instructions in Section 6.2.4 for setting up RTX according to your network type. Menu Main Menu Menu Screen Menu Screen Menu Screen...
  • Page 9 6.2.4 Instructions for Differing Network Connection Types DHCP-Enabled Network On DHCP networks, a new IP address is dynamically assigned to RTX’s Config GUI port as soon as the network detects it. You can determine this address by checking the LCD interface on the front of RTX.

  • Page 10: 7: Using The Gui

    in this format: xxx.xxx.xxx.xxx. b) Next, change your computer’s IP address so that all but the last three digits match RTX ’s address. For example, if RTX’s IP address is 169.254.12.62, you might assign your computer the number 169.254.12.63 (assuming no other computer on the network is already using that number).

  • Page 11: Gui Indicators

    the GUI’s main page should load, displaying a picture of RTX with several options to the left. When you click on any option, you will be prompted for a username and password. The default administrator username is "admin" and the default password is "1234." 7.1 GUI Indicators The top right hand corner of the GUI window displays several indicators.

  • Page 12: Overview Of Gui Architecture

    7.2 Overview of GUI Architecture • Quick installation • System configuration System settings IP address Login settings Mail settings Notification settings • iSCSI configuration Entity property Node Session CHAP account • Volume configuration Volume creation wizard Physical disk RAID group Virtual disk Logical unit •...
  • Page 13 b) Enter a name for the new RAID Group in the first field, and then select your desired RAID type or JBOD from the dropdown box. CRU-DataPort recommends RAID 5 for maximum performance, capacity, and security. For more information on RAID, see Section 3. Click “Select PD” to select the drives that will be added to the RAID Group.
  • Page 14 e) On the confirmation screen, verify that the RAID level is correct and all of the disks you selected are displayed under “RAID PD slot”, then click “Confirm” to create the RAID Group. The RAID Group will now display on the main RAID Group screen. To finish manually creating a usable RAID set, a Virtual Disk still must be created and a Logical Unit must be attached.
  • Page 15 Name Enter a name for the Virtual Disk. RG Name Choose the RAID Group to which the Virtual Disk will be added. Capacity Enter the capacity of the Virtual Disk. The default uses the maximum capacity of the associated RAID Group. If you wish to create multiple Virtual Disks on the selected RAID Group, you will need to reduce the capacity below the maximum so that there is space left on the RAID Group for additional Virtual Disks.
  • Page 16 Readahead Choose whether file prefetching should be enabled. Erase Wipes out the original data in the Virtual Disk to prevent the OS from recognizing it. The options are “None”, “First 1GB”, and “Full Disk.” c) After the RAID builds, the Virtual Disk will now display on the main Virtual Disk screen. If you have enabled an Erase option, do not shut down or reboot RTX while the Virtual Disk is initializing or the erase process will stop.

  • Page 17: Quick Installation

    been following the instructions for manually creating a usable RAID set, you have now completed setup and can now access the RAID set through iSCSI initiator software (see Section 8 for installation and connection instructions). 7.4 Quick Installation CRU-DataPort does not recommend using the Quick Installation option to set up your RTX. For quickly setting up a RAID, refer to Section 7.7.1.
  • Page 18 System Name The default system name is “RTX-IR”. To change the system name, simply click in the box displaying the system name and highlight or delete the part of the name you wish to change, then type the new name and click the “Confirm” button at the bottom of the page. Date and Time The Date and Time option allows you to change the date and time settings of RTX.
  • Page 19 System Indication To turn the System Indication LED on or off, select the “Confirm” button in the System Indication box. After confirming, a dialog box will appear verifying that changes have been made. To reverse this action, press the “Confirm” button again. 7.5.2 IP Address The IP Address option lists RTX’s MAC address and allows you to view and modify the IP information of the Config GUI port on RTX.
  • Page 20 Admin Password The Admin Password option allows you to change the password for the administrator account, which is used to access and modify the settings in the GUI. The default username is ‘admin’ and the password is ‘1234’. To change the password, click on the “Change admin password” check box.
  • Page 21 7.5.5 Notification Settings Notification Settings allows you to configure the Simple Network Management Protocol (SNMP), Windows Messenger events, the System Log server, Event Log filters, and enable or disable the internal buzzer. SNMP (Simple Network Management Protocol) SNMP can be configured to send trap messages to up to three different addresses on the network.
  • Page 22 Syslog Server (System Log Server) The Syslog Server option allows configuration for error, warning, and information reporting via a port on the server. Enter the server IP under Server IP/hostname and the port used in the UDP Port line (the default port is 514). The Facility can be changed between “User”, “Kern”, and “Local1”...

  • Page 23: Iscsi Configuration

    7.6 iSCSI Configuration The iSCSI configuration menu options are generally used to modify the connection properties of RTX. Click on “iSCSI configuration” to access the following menu options: Entity Property, NIC, Node, Session, and CHAP Account. 7.6.1 Entity Property The Entity Property option allows you to add an Internet Storage Name Service (iSNS) server IP address to the iSNS server group, to which the iSCSI initiator can send queries.
  • Page 24 NIC Column Descriptions Name LAN1 corresponds to the port labeled CH-1 (Channel 1) on the back of RTX, while LAN2 corresponds to the port labeled CH-2 (Channel 2). Displays whether Link Aggregation is enabled or disabled. LAG No Displays the LAG number. DHCP Shows whether the channel has DHCP enabled.
  • Page 25 7.6.4 Session The session function allows you to view information on a session initiated by an iSCSI initiator application (see Section 8), including Initiator Name, TPGT, Error Recovery Level, and Error Recovery Count. Hover your mouse over the button in the “No.” column and click on “List connection.” It will list all the connections of the session.

  • Page 26: Volume Configuration

    Modifying the CHAP Account Hover your mouse cursor underneath the username to bring up a menu. Select “Modify user information” to change the username and password, or select “Delete” to remove the user. A confirmation box will appear. Click “OK” and the username will be deleted from RTX. 7.7 Volume Configuration The Volume Configuration menu provides the options you will use to set up one or RAID volumes of varying levels on RTX.
  • Page 27 If any disks are not assigned to a Virtual Disk, it will walk you through a series of steps to create a usable RAID set. If there are previous RAID Group or Virtual Disk configurations present, the wizard may limit the choices you can select in the following steps.
  • Page 28 The following information is displayed: Physical Disk Column Descriptions Slot The slot number of the hard drive. “1” corresponds to the top bay of RTX , “8” to the bottom bay. Hover your mouse cursor over the button below the slot number to bring up configuration options for that particular hard drive, which are detailed below.
  • Page 29 Readahead The hard drive has file prefetching enabled. The default setting is Enabled. Command Newer hard drives can queue multiple commands and handle them one by one. The Queuing default setting is Enabled. Modifying Physical Disks Hover your mouse cursor over the button below the slot number to bring up a series of options for that particular hard drive.
  • Page 30 The number of Virtual Disks that have been created as part of the RAID Group. Status The status of the RAID Group. • Online  The RAID Group is online. • Offline  The RAID Group is offline. • Rebuild  The RAID Group is currently being rebuilt. •...
  • Page 31 Virtual Disk Column Descriptions The Virtual Disk number. Hover your mouse cursor over the button below the Virtual Disk number for configuration options. Name The name of the Virtual Disk. Size The total capacity of the Virtual Disk. Can be displayed in MB or GB. Write The write status of the Virtual Disk.
  • Page 32 Extend Extend the Virtual Disk capacity. Confirm Parity Check Regenerates parity for the RAID Group. This option allows the administrator to regenerate parity when a parity/data inconsistency is found, or to check parity/data consistency only. Delete Deletes the Virtual Disk. Set Property Allows the administrator to change the Virtual Disk name, change the write status, priority, background task priority, and enable or disable Readahead.

  • Page 33: Enclosure Management

    Detach Detaches the Logical Unit from a Virtual Disk and deletes it. 7.8 Enclosure Management Enclosure management gives access to the following menu options: SES Configuration, Hardware Monitor, and S.M.A.R.T. 7.8.1 SES Configuration SCSI Enclosure Services, or SES, is a command set that is used to manage and sense the state of the power supplies, cooling devices, displays, indicators, and individual drives of a SCSI device.

  • Page 34: Maintenance

    Auto Shutdown When this checkbox is enabled, RTX will automatically shut down if any of each items’ voltage or temperature strays outside of the minimum or maximum displayed values. Auto shutdown is enabled by default to protect the hardware of RTX. 7.8.3 S.M.A.R.T.
  • Page 35 7.9.1 System Information Click on System Information to display RTX’s hardware profile information. 7.9.2 Upgrade The upgrade function allows you to upgrade the firmware of RTX. DO NOT USE THIS FUNCTION WITHOUT SPECIFIC INSTRUCTION FROM CRU-DATAPORT TECHNICAL SUPPORT. Doing so could result in malfunction of your RTX.

  • Page 36: Online Support

    7.9.5 Event Log The Event Log allows you to view event messages. Check or uncheck the checkboxes of “Info”, “Warning”, and “Error” filter the events displayed. Click the “Download” button to save the entire event log as a text file. Click the “Clear” button to clear all event logs. Click the “Mute” button to stop the alarm if it is engaged.

  • Page 37: Access Rtx Using Iscsi Initiator Software

    8.2 Access RTX using iSCSI Initiator Software This software can by launched by double-clicking on the iSCSI Initiator icon in the Administrative Tools folder in the Control Panel. 8.2.1 Windows XP After you launch the initiator you'll see a window with several tabs, with the "General" tab opened by default.

  • Page 38: Usage With Windows Operating Systems

    9.1.2 Formatting a Drive To format, use Mac OS X’s Disk Utility (found in the applications folder). a) Click on the drive in the window to the left (see picture below). b) Click the Erase tab in the window to the right (see picture below). c) Select the format type.
  • Page 39 c) The volume should appear in the list of Disks in the lower middle/right pane (see picture below). You may need to scroll down to see it. If the volume is already formatted, you can identify it easily by its volume name.

  • Page 40: 10: Raid Is Not A Backup

    10 RAID Is Not a Backup Because RTX features redundant RAID modes which protect against a hard drive mechanical failure, it is an excellent part of any backup strategy. However, a RAID is not, in itself, a complete backup strategy. Many things besides hard drive failure can damage or erase your data: •...
  • Page 41 Error SATA init fail Core failed to initialize the SATA adapter Error SATA diag fail SATA Adapter diagnostics failed Error Mode ID fail SATA Mode ID failed Error SATA chip count error SATA chip count error Info SAS port reply error SAS HBA port <number>...
  • Page 42 Info Web Logout <username logout from <IP> via Web UI Info Log clear All event logs are cleared Warning Send mail fail Failed to send event to <email> LVM Events Level Type Description Info RG create OK RG <name> has been created Info RG create fail Failed to create RG <name>...
  • Page 43 Error VD failed VD <name> is failed Error VD IO fault I/O failure for stripe number <address> in VD <name> Recoverable read error Recoverable read error occurred at LBA <address> - Warning <address> of VD <name> Recoverable write error Recoverable write error occurred at LBA <address> - Warning <address>...

  • Page 44: 12: Working With Volumes Over 2 Tb In Size

    System Maintenance Events Level Type Description Info System shutdown System shutdown Info System reboot System reboot Info System console shutdown System shutdown from <string> via Console UI Info System web shutdown System shutdown from <string> via Web UI Info System button shutdown System shutdown via power button Info System LCM shutdown...

  • Page 45: 13: Frequently Asked Questions

    Mac OS Although Mac OS 10.4.x supports only 32-bit LBA, increasing the block size to 4096 will allow you to create a 2TB+ volume that is usable by the OS. Linux Versions of Linux vary, but using one of the above methods may allow you to create a 2TB+ volume that your distribution can use.
  • Page 46 One computer at a time can directly access RTX, but files on RTX can be shared from that computer to other computers. In such a scenario, the computer attached to RTX acts as a server. Only the server computer requires an iSCSI initiator. The other computers do not need special software. What is the difference between iSCSI and NAS (Network Attached Storage)? The difference between iSCSI and NAS is that a NAS does not need a computer to act as a server.

  • Page 47: 14: Technical Specifications

    EMI Standard: FCC Part 15 Class A, CE Compliance: EMC Standard: EN55022, EN55024 FIPS: FIPS 140-2, FIPS PUB 197 • RTX 410-IR: 23 pounds without drives,29 pounds with drives • Shipping Weights: RTX 610-IR: 25 pounds without drives, 35 pounds with drives •...

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