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Telular PHONECELL SX4e GSM User Manual

1900 mhz voice/fax/pc model
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P
HONECELL
1900 MH
Z
U
Digital call clarity and privacy at your fingertips
10/01/01
®
SX4e GSM
V
/F
/PC M
OICE
AX
M
SER
ANUAL
ODEL
Part No. 56021903

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Summary of Contents for Telular PHONECELL SX4e GSM

  • Page 1 ® SX4e GSM HONECELL 1900 MH /PC M OICE ODEL ANUAL Digital call clarity and privacy at your fingertips 10/01/01 Part No. 56021903...
  • Page 2 ® SX4e GSM HONECELL 1900 MH /PC M OICE ODEL ANUAL...

  • Page 3: Introduction

    ® SX4e Fixed Wireless Terminal (FWT) from Telular. This innovative product lets you connect up to five pieces of standard telephone equipment into a cellular network for total communications flexibility. Please follow this guide to unpack, set up and operate your new Phonecell SX4e FWT safely and properly.

  • Page 4: Table Of Contents

    Table of Contents Introduction....................2 Technical Support .................. 2 Safety Information ................... 4 Important Notices ..................7 Getting Started..................9 Unpacking Your Phonecell SX4e............9 Pre-Installation Checklist ............... 9 Installation Summary ................10 Step 1. Antenna Location and Setup ........... 11 Antenna Setup ..................

  • Page 5: Safety Information

    Standard. In March, 1993, the U.S. Federal Communications Commission (FCC) proposed the adoption of this updated Standard. The design of your Telular Phonecell SX4e FWT (Fixed Wireless Terminal) complies with the requirements of EN 55022, 47 CFR Part 15, Class B, and ICES-003 for con- ducted and radiated emissions.
  • Page 6 Safety Information - continued Antenna Care and Replacement Do not use the FWT with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Have your antenna replaced by a qualified technician immediately. Use only a manufacturer-approved antenna. Unauthorized antennas, modifications, or attachments could damage the FWT (Fixed Wireless Terminal) and will void the user's authority to operate the equipment.
  • Page 7 GSM Type Acceptance The Phonecell SX4e GSM 1900 model utilizes a Telular-designed mobile terminal integrated onto the main board. The Phonecell SX4e GSM 1900 model complies with the TIA/EIA J-STD-007 PCS 1900 Air Interface Standard. SX4e GSM 1900...

  • Page 8: Important Notices

    TERMS AND CONDITIONS FOR USE OF PHONECELL® PRODUCTS ("Product") These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use of the Product. BY RETAINING AND USING THE PRODUCT AFTER RECEIPT OF IT, YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICA- TION PROVISIONS BELOW.
  • Page 9 Laws in the United States and other countries preserve for Telular certain exclusive rights for copyrighted Telular software such as the exclusive rights to reproduce in copies and distribute copies of such Telular software. Telular software may be copied into, used in and redistributed with only the Product associated with such Telular software.

  • Page 10: Getting Started

    2-Wire, Linear Power Supply with 6 kV Lightning and Surge Protection, and AC Line Cord Carefully remove the unit from the shipping carton and check for evidence of shipping damage. If damage is found, contact your Authorized Telular Distributor or shipping agent immediately. Pre-Installation Checklist Before attempting Phonecell SX4e installation, make sure you have the following components, tools and materials.

  • Page 11: Installation Summary

    Installation Summary There are five steps to installing the Phonecell SX4e FWT properly. These steps are summarized below and explained in detail in the remainder of this manual. Step 1. Choose an Antenna Location (pages 11 - 13) • • Choose an antenna location.

  • Page 12: Step 1. Antenna Location And Setup

    Step 1. Antenna Location and Setup The Phonecell SX4e comes with a dipole antenna. Antenna Setup: 1) Connect the antenna to the TNC antenna connector on top of the FWT - see Figure 1. 2) Connect power to the FWT - see the Connect the Power section of this manual.

  • Page 13: Antenna Location Tips

    Antenna Location & Setup - continued Your Phonecell receives operating commands from the cellular network and relies upon signal strength for proper operation. Therefore, finding an antenna location with good signal strength is critical for optimal call clarity. After you choose a good location, connect the antenna, test the signal strength and adjust the location accordingly.

  • Page 14: Connect The Power

    Antenna Location & Setup - continued Connect the Power 1) A protective earth (safety ground) terminal (screw) marked with this protective earth symbol is provided on the back of the SX4e unit - see Figure 4. 2) Connect this terminal to a good earth ground (i.e.

  • Page 15: Step 2. Plug In Your Telephone

    Step 2. Plug In Your Telephone The Phonecell SX4e lets you connect up to a 5 REN telephone load into a cellular network. Follow the steps below for quick installation. Connect Your Telephone Dual-Jack Operation The Phonecell SX4e may be operated in either dual-jack or single-jack mode.

  • Page 16: Place A Call - Adjust Your Fwt

    Plug In Your Telephone - continued 1) Locate the modular line port on your fax machine or phone and plug in one end of a standard phone cord. 2) Connect the other end of the cord to the To Phone Port phone port (marked PHONE) on the side of your Phonecell SX4e - see Figure 8.

  • Page 17: Step 3. Optional Pc Data Connection

    Step 3. Optional PC Data Connection The Phonecell SX4e features a DB-9 Digital Computer Fax/Data Port for connec- tion to a Personal Computer (PC) – not supplied (see - Figure 10). When connected to a PC, the Phonecell’s PC interface is capable of digital fax/data transmission at speeds up to 9600 baud.
  • Page 18 Optional PC Data Connection - continued Serial Port Protocol The DB-9 port operates at a fixed baud rate of 19,200. Note that this rate only applies to the serial interface; the over-the-air data rate is independent. The format is one start bit, 8 data bits, one stop bit, and no parity. The interface supports the necessary V.24 (RS-232) signals.
  • Page 19 Optional PC Data Connection - continued Supported AT Commands from Description GSM 07.07 AT + CGMR Request Revision Identification AT + CGSN Request Product Serial Number Identification AT + GSN Request Product Serial Number Identification AT + CGOI Returns Null Global Object ID AT + GOI Request Global Object Identification AT + CPIN...
  • Page 20 Optional PC Data Connection - continued AT Command Set The following is a list of supported commands from the AT Command Set defined in ESTI GSM 07.05, Digital Cellular Telecommunications System (Phase 2+); Use of Data Terminal Equipment (DTE -DCE) Interface for Short Message Service (SMS) and Cell Broadcast Service (CBS).

  • Page 21: Step 4. Sim Card Installation & Setup

    Step 4. SIM Card Installation & Setup IMPORTANT! If your Phonecell did NOT come with a pre-installed mini-SIM (Subscriber Identity Module) card, OR if you’re experiencing SIM card-related problems, follow the steps below. Otherwise, continue with STEP 5. How to Install the Mini-SIM Card The GSM module within the Phonecell requires a Subscriber Identification Module (SIM) for normal operation.

  • Page 22: Sim Pin Programming

    SIM PIN Programming The mini-SIM may require entry of a Personal Identification Number (PIN). The PIN is a four- to eight-digit number provided with the SIM card. If the service provider has set the SIM to require PIN entry, the Phonecell will request the PIN each time it is powered ON or the SIM is removed and replaced.
  • Page 23 SIM PIN Programming - continued IMPORTANT! You must enter the PIN correctly. After three attempts to load an incorrect PIN, the SIM will be blocked and the SIM card will have to be unblocked. If you do not have the unblocking key, the SIM will have to be returned to the service provider for reactivation.
  • Page 24 SIM PIN Programming - continued How to Set a New PIN in the SIM REMINDER: Automatic PIN entry must be disabled - before and while the SIM PIN is changed - until programming of the new PIN and Auto PIN Entry (see previous page) is completed.

  • Page 25: Step 5. Wall-Mount Installation

    Step 5. Wall-Mount Installation After you’ve selected a location and made all the necessary connections, your Phonecell SX4e is ready for wall-mounting. 166 mm (6-17/32 inches) NSTALLATION • Make sure the location is dry, away from overhead water pipes, and protected from weather conditions.

  • Page 26: Phonecell Sx4E Operation

    LED 3 – FWT Status Indicator LED Color LED Activity Description GREEN Continuous Normal Operation GREEN/RED Alternating Programming Mode Continuous FWT Failure** Flashing Phone or Fax Interface Failure, Check external wiring to telephone **Contact your Authorized Telular Service Representative SX4e GSM 1900 ANUAL...

  • Page 27: How To Place A Call

    Phonecell Operation - continued How to Place a Call 1) Pick up your telephone handset (your phone is now “off-hook”). 2) Listen for dial tone (If service is not available, a No-Service tone is produced. Hang-up the phone and try again. If the No-Service tone continues, contact your service provider to make sure cellular service is activated.).

  • Page 28: How To Use Call-Dependent Supplementary Services

    Phonecell Operation - continued How to Use Call-Dependent Supplementary Services Call-dependent supplementary services are those services handled within an active call. These features are network-dependent. Check with your cellular provider to determine available features. Use the following commands to activate the call-dependent supplementary services: NOTE: <send>...

  • Page 29: How To Adjust The Volume Level

    Phonecell Operation - continued How to Adjust the Volume Level If the volume level on your phone is too high or too low, you can adjust the levels using the keypad on your telephone. Note: your telephone must be in Tone- Dial (DTMF) mode to adjust the levels.

  • Page 30: Caller Id Format

    Phonecell Operation - continued Caller ID Format The Phonecell SX4e GSM 1900 FWT will support Caller ID device operation. The FWT factory default format is designed to work for most Caller ID devices. If the Caller ID device does not respond, then change the FWT Caller ID format using the programming command below.

  • Page 31: Mobile Equipment Personalization

    SIMs with which the terminal will operate.Factory default is all lock types set to be deactivated. Please contact Telular Corporation if you need more information on this feature. Using Standard Supplementary Services Your Phonecell SX4e is compatible with a variety of special services, including: •...
  • Page 32 Phonecell Operation - continued Call Forwarding Unconditional: Allows a called subscriber to have the network send immediately all incoming calls, or just those associated with a specific teleservice, addressed to the called subscriber's directory number to another directory number. Register: Ph No Teleservice # <Send>...
  • Page 33 Phonecell Operation - continued Call Forwarding Conditional Call Forwarding: Register: Ph No Teleservice Delay # <Send> Erase: # # 004 Teleservice # <Send> Activate: Teleservice # <Send> Deactivate: # 004 Teleservice # <Send> Calling Line Identification Restriction: If subscribed to in temporary mode, enable the calling party to countermand the subscribed-to presentation of its line identity to the called party for a specific call (i.e., the next call) only.
  • Page 34 Phonecell Operation - continued Barring of All Incoming Calls: Allows a subscriber to have barring of certain categories of incoming calls accord- ing to a barring program which is selected from a set of one or more barring pro- grams chosen at provision time and is valid for all incoming calls, or just those associated with a specific basic service group.

  • Page 35: How To Make An Analog Fax Call

    How to Make an Analog Fax Call How To Make Analog Fax Calls Analog (i.e. normal fax from fax machine) fax calls (CCITT Group 3, Bearer Service TS 62) can be made from phone and fax jacks, depending on the option set.

  • Page 36: Dual/Single Jack Operation

    How to Make an Analog Fax Call - continued Dual/Single Jack Operation Dual-Jack Operation The Phonecell SX4e may be operated in either dual-jack or single-jack mode. The factory default is dual-jack mode. In dual-jack operation, for outgoing calls, the first jack to seize the line (go off-hook) will disconnect the other jack. The other jack will remain disconnected until the first jack goes back on-hook.

  • Page 37: Phonecell Sx4E Troubleshooting

    Then, examine the batteries for physical damage and corrosion. Replace the batteries if necessary. WARNING! Only Authorized Service Personnel should remove the cover of your Phonecell. For further assistance, contact your Authorized Telular Representative. Please have your units model and serial number ready. SX4e GSM 1900 ANUAL...

  • Page 38: Phonecell Sx4E Programming

    Phonecell SX4e Programming Phonecell SX4e User-Programming Commands The Phonecell can be programmed on location with an ordinary telephone, which is sometimes referred to as a POTS (Plain Old Telephone Set) phone. NOTE: the User Programming mode is not accessible while you’re in a call. In the following sections, an <entered value>...
  • Page 39 User Programming Commands - continued How To Set the Auto SEND Delay Use the following key sequence to set the Auto SEND Delay: Press: <delay> # The < > brackets represent the Auto SEND Delay. You must enter a value between 2 and 20 seconds, otherwise the FWT will not update or store this value;...

  • Page 40: Phonecell Sx4E Technician-Programming Commands

    Phonecell SX4e, violate local regulations and breach the service agree- ment with the cellular provider. For further assistance, please contact your Authorized Telular Representative. Phonecell SX4e Technician-Programming Commands The following commands are to used by trained field technicians to set up the Phonecell SX4e for operation in the network.
  • Page 41 Phonecell SX4e Programming - continued Enter Call-Answered Supervision Pulse Option Use the following key sequence to enable or disable the call-answered supervision pulse, select its frequency, and program its duration: Press: <cas_pls_enable> <cas_pls_freq> <cas_pls_duration> <cas_pls_level> # The cas_pls_enable value is set to 0 to disable the pulse, 1 to enable the pulse.
  • Page 42 Phonecell SX4e Programming - continued Enter On-Hook Call Alert Cadence Option Use the following key sequence to program the on-hook call alert ring cadence: Press: <on-time> <off-time> # Both the on-time and off-time durations are programmed in 100 ms increments from 1 to 255 (0.1 - 25.5 seconds). If the value is not between 1 and 255, inclusive, it will be considered invalid.
  • Page 43 Phonecell SX4e Programming - continued Enter Disconnect Pulse Option Use the following key sequence to enter the disconnect pulse option: Press: <disconnect pulse> # The disconnect pulse value is programmed in 1 millisecond increments from 10 to 65,535. A value of 0 disables the disconnect pulse. If the value is not 0 or between 10 and 65,535, inclusive, it will be considered invalid and the FWT will not update or store this value;...

  • Page 44: Appendix A: How To Setup Pc Serial Ports For Phonecell

    Appendix A: How to Setup PC Serial Ports for Phonecell Digital Fax/Data Requirements • • GSM account with your network service provider including a Data/Fax facility. • • PC/Laptop/ Notebook with Com Port. • • Windows 95/98 NOTE: When all of the above have been satisfied, you may proceed. Modem Setup 1) Power on your PC/laptop and start Windows 95/98.
  • Page 45 Appendix A: Phonecell Digital Fax/Data - continued 4) The install new modem window may appear asking for the type of modem to install. Click on "Other" followed by clicking the NEXT button. If this window does not appear, go to Step 5. 5) The install new modem window will appear.
  • Page 46 Appendix A: Phonecell Digital Fax/Data - continued 6) The install new modem will update again to select the manufacturer and modem model. Click on "Standard Modem Types" from the manufactures list followed by "Standard 19200 bps Modem" from the model list. Then click on the NEXT button.
  • Page 47 Appendix A: Phonecell Digital Fax/Data - continued 8) The Install New Modem window will update again. Click on Finish to proceed. 9) The Modems Properties window should appear. Click on the Properties button. SX4e GSM 1900 ANUAL...
  • Page 48 Appendix A: Phonecell Digital Fax/Data - continued 10) The Standard 19200 bps Modem Properties window will open in the General tab. Set as shown with the com port you have selected. 11) Then click on the Connection tab. Set as shown below. SX4e GSM 1900 ANUAL...
  • Page 49 Appendix A: Phonecell Digital Fax/Data - continued 12) Click on the Advanced button. Set as shown. 13) Click on OK and Close to back out of each window. Your modem is now set up. SX4e GSM 1900 ANUAL...
  • Page 50 ©2001 TELULAR CORPORATION 56021903...

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