Seiko I Infotech IP-5610 User Manual

Solvent ink color inkjet printer
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User's Guide
U00114186304
Solvent Ink Color Inkjet Printer
IP-5610
Read this User's Guide before operating
the printer.
Save this manual for future reference.
Seiko I Infotech Inc.

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  • Page 1 User's Guide U00114186304 Solvent Ink Color Inkjet Printer IP-5610 Read this User’s Guide before operating the printer. Save this manual for future reference. Seiko I Infotech Inc.
  • Page 2 Copyright © 2012 by Seiko I Infotech Inc. All rights reserved Seiko I Infotech Inc. reserves the right to make changes without notice to the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical, arithmetic, or listing errors.
  • Page 3 EC directive, is statutorily obliged to be affixed to the products. In each directive, the scope of directive to be applied to equipment is explicitly defined. Our company’s product IP-5610 conforms the EMC directive (2004/108/EC)) and low voltage directive (2006/95/EC).
  • Page 5 Introduction Thank you very much for purchasing the IP-5610 Color Inkjet Printer (hereafter simply called the printer below.) The printer is a color inkjet printer equipped with built-in USB interface that adopts the dye-sublimation transfer printing ink and supports the media of up to 64 inch width.
  • Page 7: Components Delivered With This Product

    Components delivered with this product The following components are delivered with the product. If any item is missing or damaged, contact your dealer where the printer was purchased. Basic configuration item Printer <1 unit> - equipped with USB interface - mounted with the take-up reel unit Supplied Accessories 3 inch flange Flange spacer...
  • Page 8 Options - 3 inch flange (IP-151) : 1 - Blower unit (IP-182) : 1 - 2 inch flange (IP-152) : 1 - Exhaust attachment (IP-265) : 1 Consumables Cleaning liquid cartridge set (IP5-138 or IP5-714) Storage liquid cartridge set (IP5-107 or IP5-713) <1 set>...
  • Page 9: Safety Precautions

    Safety precautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked with these symbols. Serious personal injury or death : Failure to follow the guidelines WARNING marked with this symbol could result in serious personal injury or death.
  • Page 10 WARNING Ensure to read cautions below before use. Use the power supply voltage specified on the nameplate. DO NOT plug several devices into one electrical outlet as this might result in fire or electric shock. Make sure the printer is well grounded. If not, a short circuit may cause fire or electrical shock.
  • Page 11 The ink used for the device contains petroleum solvent (Iso Alkanes (C13-16)), Since the ink is flammable, never operate near open flame. DO NOT swallow ink and avoid contact with eyes. It will cause respiratory distress and can harm the eyes. If it gets into the eyes, rinse with clean water and consult a doctor immediately.
  • Page 12: Handling Precautions

    Handling precautions Power supply 1. Install the printer near an easily accessible electrical outlet. 2. Do not provide power to the printer through the same power line as for noise- generating devices, such as a motor. 3. Use the voltage specified on the nameplates of printer and option. 4.
  • Page 13 2. The use of consumables, accessories, and options other than the products speci- fied by Seiko I Infotech Inc. have the potential to cause damage to the printer, and SIIT reserves the right to void the warranty if any issue is deemed by SIIT to be caused in part by the use of non-SIIT-specified or non-SIIT- recommended consumables, accessories, and options.
  • Page 14: Manual Legend (Notational Rules)

    Manual legend (Notational rules) The following notations used for text and keys / LCD in this guide are as follows. Notations WARNING - Boxes marked with a "WARNING" describe points of caution for avoiding serious personal injury. CAUTION - Boxes marked with a "CAUTION" describe points of caution for avoiding injury to yourself or damage to the printer.
  • Page 15 Key / LCD notations (Example 1) Keys and LCDnotations in a sentence shows the LCD on the shows the key on the operation panel. operation panel. MED IA RE Gi hINK Press key to set the f M EDIA M .A DVg printer to the offline.
  • Page 16 Starting out... Starting out... Connect to a computer. Turn on the power. P.2-2 P.2-3 Replace the ink cartridge. Load the roll media. P.2-46 P.2-7 Register the media. Replace the media. Media name Head height Print mode Media advance value P.2-14 P.2-12 Turn off the power.
  • Page 17 Regular Inspection Regular Inspection (Maintenance) (Maintenance) Check the Waste ink bottle. Check the wiper cleaning liquid. P.4-3 P.4-3 Clean the Capping unit. Check stains on the Wiper Blade. P.4-4 P.4-6 Implementation of Implementation of Implementation of Print head cleaning nozzle print. nozzle print.
  • Page 18 When you want to . . . When you want to . . . Print on the cut media (sheet). Print on the margin of media. P.2-15 P.2-39 Change the media advance Change the heater temperature value during printing. during printing. P.2-41 P.4-32 Print on the thick media.
  • Page 19 With new media, the printer needs to be adjusted. With new media, the printer needs to be adjusted. When replacing with new media Media advance value setting P.4-28 Adjust the advance amount of the media. Adjustment of the Print head bi-direction position P.4-34 Adjust the ink target position in the bi-directional print.
  • Page 20 Replacement/Trouble Replacement/Trouble Replace consumable. Wiper sponge Media cutter blade P.4-25 P.4-27 Wipe cleaning liquid Wiper blade Waste ink bottle P.4-23 P.4-21 P.2-48 The panel operation becomes The panel operation becomes The warning message is displayed. inoperative. inoperative. PERFORM DAILY MAINTENANCE NOW P.5-13 to P.5-6, P.5-13 The media is slantingly advanced.
  • Page 21: Table Of Contents

    TABLE OF CONTENTS Components delivered with this product …………………………………… i Safety precautions ………………………………………………………… iii Handling precautions ……………………………………………………… vi Manual legend (Notational rules) ………………………………………… viii Overview Operating conditions ……………………………………………………… 1-2 Installation space …………………………………………………………… 1-2 Environmental conditions ………………………………………………… 1-3 Appearance / Name and function of each part …………………………… 1-4 Printer front (Paper exit side) ………………………………………………...
  • Page 22 Basic operation Connection to a computer ………………………………………………… 2-2 System configuration (Connection example) ……………………………… 2-2 Connecting procedure ……………………………………………………… 2-2 Power ON / OFF procedure ………………………………………………… 2-3 Power-on procedure ……………………………………………………… 2-4 Power-off procedure ……………………………………………………… 2-6 Media replacement ………………………………………………………… 2-7 Roll media installation procedure ………………………………………… 2-7 Roll media removal procedure ………………………………………………...
  • Page 23 Menu of Operation panel Basic menu operation in offline mode …………………………………… 3-2 Menu layer structure ……………………………………………………… 3-3 Menu tree ………………………………………………………………… 3-4 Basic operation procedure and keys used ………………………………… 3-10 Procedure to select input, numerical input, execution and character input 3-11 Explanation of each menu operation ……………………………………...
  • Page 24 Troubleshooting When Encountering a Problem …………………………………………… 5-2 How to clear media jams …………………………………………………… 5-6 When an error message is displayed ……………………………………… 5-7 Service call error …………………………………………………………… 5-7 Operator call error ………………………………………………………… 5-8 When the warning message is displayed ……………………………… 5-13 How to get good image quality …………………………………………...
  • Page 25 Overview This section describes the information needed before using the printer (basic knowledge). After reading this section, proceed to section 2. (Content in this section) Operating conditions............1-2 Appearance / Name and function of each part ..1-4 Options .................. 1-9 Consumables ..............1-10 LCD display and state of printer ........1-18...
  • Page 26: Operating Conditions

    Operating conditions This section describes the operating conditions required for the printer. Installation space The adequate space is required around the printer for normal operations, including supplies replacement, print processing, blower unit shifting and ventilation, as well as parts replacement for repairing. ¢...
  • Page 27: Environmental Conditions

    Environmental conditions ¢ Operating temperature and humidity levels The printer should be used within the temperature and humidity levels shown below. Temperature : 15 °C to 30 °C (60 °F to 86 °F) Humidity : 30% to 70% ¯ To obtain better print quality, use the printer within temperatures of 20 to 25 °C (68 °F to 77 °F.) ¯...
  • Page 28: Appearance / Name And Function Of Each Part

    Appearance / Name and function of each part The printer is shown with the name and function of each component. Printer front (Paper exit side) Front cover Pressure roller up/down lever Cap cover Close it when printing. This lever fixes or releases Open it when cleaning the the media.
  • Page 29: Printer Rear (Paper Feed Side)

    Printer rear (Paper feed side) Pressure roller up/down lever Manual holder This lever fixes or releases the media. It is convenient to store the It is inter-linked with the pressure roller manual. up/down lever on the front of the printer. Flange Install it to the both sides of the roll media.
  • Page 30: Print Head

    Print head Head up down mechanism Print heads Carriage By falling down the lever, the Print Projects ink to the media head is elevated by 0.5mm. Capping unit Wiper blade Capping unit It removes foreign matters on It prevents the nozzle of the the surface of nozzle of the Print head from drying.
  • Page 31: Printer Heater Unit

    q Appearance / Name and function of each part Printer heater unit This printer is equipped with three heaters for ink fusing and image quality stabilization. Carriage Print head Media feed direction Paper guide(rear) Media Rear heater Preheats media. Print heater Front heater Penetrates ink into media to fuse the Dries ink to stabilize print quality.
  • Page 32: Operation Panel

    Operation Panel The keys, LEDs and LCD are laid on the operation panel of the printer as shown below. The buzzer is to notify the operator when an error occurs or an invalid key is pressed. It shows the status of the printer and displays the menu window. ON, Blink and OFF indicate the status It displays various message and status in alpha-numeral, KANA and of the printer.
  • Page 33: Options

    Options Exhaust attachment An optional unit to attach an exhaust duct to the printer. 2 inch flange This flange is used to load the roll media of 2 inch core. 3 inch flange This flange is used to load the roll media of 3 inch core. Blower unit Blower unit This unit dries ink by sending air...
  • Page 34: Consumables

    Consumables Media ¢ Type of media The media specified by our company is provided. For more details, contact your dealer or Seiko I Infotech sales. - Glossy Vinyl chloride - Matte Vinyl chloride - Tarpaulin ¢ Precautions for storing media ¯...
  • Page 35 ¢ Precautions for handling prints. ¯ Do not touch the print surface before the ink dries. Handle by the edges of the media. ¯ Rubbing print surface causes color fading or color transfer. To prevent color transfer, do not stack prints. ¯...
  • Page 36: Ink

    ¢ Ink types Use only the recommended ink cartridges listed below. EG-OUTDOOR LX and EG-OUTDOOR EX cannot be applied concurrently. EG-OUTDOOR EX EG-OUTDOOR LX Type Content Quantity Type Content Quantity IP5-201 Y (Yellow) 500 ml IP5-701 Y (Yellow) 500 ml IP5-202 M (Magenta) 500 ml...
  • Page 37 q Consumables WARNING - Never place the ink close to open flames. Doing so will create a fire hazard. - Ink has an expiration date. When it expires, the printed image quality may deteriorate or the printer may malfunction. - Store ink cartridges in a dry, cool and dark place. - Always use the specified ink.
  • Page 38: Waste Ink Bottle

    Waste ink bottle Use the recommended Waste ink bottle listed below. Consumables applied to EG-OUTDOOR LX and EG-OUTDOOR EX are different. EG-OUTDOOR EX EG-OUTDOOR LX Type Content Quantity Type Content Quantity IP5-139 Waste ink bottle 1 piece IP5-109 Waste ink bottle 1 piece WARNING - Never put the Waste ink bottle near open flames.
  • Page 39: Daily Maintenance Kit

    Never place the cap cleaning liquid close to open flames. Doing so will create a fire hazard. Cap cleaning liquid Use the following Cap cleaning liquid specified by Seiko I Infotech. Common consumables are applied to EG-OUTDOOR LX and EG-OUTDOOR EX. Type...
  • Page 40: Wiper Cleaning Liquid Set

    Wiper cleaning liquid set Use the following Wiper cleaning liquid specified by Seiko I Infotech. Consumables applied to EG-OUTDOOR LX and EG-OUTDOOR EX are different. EG-OUTDOOR EX EG-OUTDOOR LX Type Content Quantity Type Content Quantity Wiper cleaning Wiper cleaning IP5-231...
  • Page 41: Wiper Blade

    Type Content Quantity IP5-122 Wiper blade 2 pieces Media cutter blade Use the following Media cutter blade specified by Seiko I Infotech. Common consumables are applied to EG-OUTDOOR LX and EG-OUTDOOR EX. Type Content Quantity IP5-124 Media cutter blade 1 piece Wiper sponge Use the following Wiper sponge specified by Seiko I Infotech.
  • Page 42: Lcd Display And State Of Printer

    LCD display and state of printer This section illustrates how to read the LCD display and the state of printer. How to read LCD (1) Initialization display Shows the initialization of the printer at the B o ot i n g up… start-up is being processed.
  • Page 43 (5) ONLINE state (print pause mode) display The section illustrates the interrupted state during printing. When pausing during printing When canceling printing during pause : When resuming printing after paused : P R I N T ING P R IN TE R PAU SE D PRIN TER PAUS E D R O LL: 162 5 /PA P ER R OLL:1 6 25 /PA PE R...
  • Page 44 (8) ONLINE state (print information mode) display Shows the media used, remaining ink, and remaining media from online state. Every 3 seconds P R I N TE R R EA DY interval or R O L L: 16 25 /PA P ER C INK L E VE L XXX% K IN K L E VEL XXX% M ED I A U SED:...
  • Page 45 q LCD display and state of printer (9) OFFLINE state (menu mode) display This illustrates that the menu operation hIN K M ED I A R EGi available in the offline state. fME DI A M .AD Vg P.3-2 [Basic menu operation in offline mode]) - hifg denotes the access key to each menu.
  • Page 47: Basic Operation

    Basic operation This sections describes the basic operation of printer. (Content of this section) Connection to a computer ..........2-2 Power ON / OFF procedure ..........2-3 Media replacement ............2-7 How to use the take-up reel unit ........2-16 How to use the blower unit (option) ......2-31 How to use the media edge guards ......2-33 How to switch the pressure ..........2-34 How to use the lifter ............2-35...
  • Page 48: Connection To A Computer

    Connection to a computer This section describes the procedure to connect the printer to a computer. System configuration (Connection example) See below. Printer Computer USB interface USB Connecting procedure Connect the cable in the procedure below. Turn off the power of the printer and computer to be connected. Note - When the printer and a computer are connected, turn on the power of the printer first and turn off the power of printer last when powering them down.
  • Page 49: Power On / Off Procedure

    Power ON / OFF procedure Main Power Switch Turn on the main power switch. Use the power switch on the operation panel of printer whenever subsequently turning the power on or off. Note - When the printer and a computer are connected, turn on the power of the printer first and turn off the power of printer last when powering them down.
  • Page 50: Power-On Procedure

    Power-on procedure With the main power switch at the rear of Power inlet printer turned off, connect the supplied Switch off (O) power cable to the power socket of printer and AC power supply outlet. Turn on the main power switch on (I) at the Switch on (I) rear of printer Turn on the power switch on the operation...
  • Page 51 q Power ON / OFF Procedure - If the LED on the operation panel does not light when the main power switch at the rear of printer and the power on / off switch on the operation panel are turn on, , the power supply is defective.
  • Page 52: Power-Off Procedure

    Power-off procedure To turn off the power of printer, keep SHU T T IN G D OW N pressing the power switch on the PL EASE WA IT operation panel for 2 seconds. The message shown above is displayed on the LCD to show that the shutdown process is being executed.
  • Page 53: Media Replacement

    Media replacement This section describes [Roll media installation / removal procedure]. There two situations requiring roll media replacement: - When the roll media is finished, the roll media is replaced. - When the roll media is jammed, the roll media is replaced. The roll media replacement procedure for each case is shown below.
  • Page 54 After securing the flange by turning the knob, pull out the flange spacer. Flange spacer Note - Tighten the knob of flange firmly. If the flange is loosened, the media may not be fed straight. Knob - During printing, the knob of flange may loosen.
  • Page 55 q Media replacement Raise the pressure roller up / down lever. Note - There are three selectable positions (up, middle and down) on the pressure roller up / down lever. - To raise the (release) the pressure roller here, raise the pressure roller up / down lever to the top position.
  • Page 56 Slide the flange holder so that the pressure of pressure roller is equal at edges of the media. Note Load the media so that the media is - When wrinkles occur on the media, pull the evenly applied to the pressure roller. lifter to release the pressure roller.
  • Page 57 q Media replacement Lower the pressure roller up / down lever. After this, follow the instructions on LCD screen. Note - To lower (press) the pressure roller, lower the pressure roller up / down lever to the lowest position. ( P.2-34 ([How to switch the pressure]) Open the Front cover and align the media...
  • Page 58 Select the type of media. SEL EC T ME DI A Select the type of media registered ME D IA :PA PER with the keys and press M ED IA :XXX P.3-20 [MEDIA key. ( REG MENU]) To register a new media [NEW MEDIA ENTRY] is displayed at the S EL EC T ME DI A end of the registered media.
  • Page 59: Roll Media Removal Procedure

    q Media replacement Roll media removal procedure Raise the pressure roller up / down lever. Pressure roller up / down lever Rewind the flange to roll back the media. Unload the roll media from the flange holder. Flange Loosen the knob and remove the flange from the media.
  • Page 60: When The Roll Media Exhausts And The Roll Media Is Replaced

    When the roll media exhausts and the roll media is replaced When the printer runs out of media, the printer automatically detects the end and displays a message. Depending on the media’s finishing, (media glued to core) the printer may not automatically detect. If printing is continued, the printer may be stained or damaged.
  • Page 61: Cut Media Installation Procedure

    q Media replacement Cut media installation procedure Open the Front cover and slide the media edge guards to both ends of platen. Then, close the Front cover. Raise the pressure roller up / down lever. Advance the media until the leading edge of media comes out of the Front cover.
  • Page 62: How To Use The Take-Up Reel Unit

    How to use the take-up reel unit Install the media on the take-up reel unit Prepare the paper tube and waste paper (about 1 m) of which width is identical to that of media to be used. And paste the waste to the paper tube. About 1m Waste paper Paper tube...
  • Page 63 Insert the paper tube on which the waste paper is affixed in the right side flange (fixed side). Paper tube Right side Note - It is not normally necessary to move the position of the right side flange, it is used as the fixed position.
  • Page 64 Return the Tension bar to the bottom position from the top position. Note - Whether using loose winding or tension winding modes, use the Tension bar in the bottom position during take-up operation. Bottom position of Tension bar Raise the pressure roller up / down lever and install the roll media for printing to the printer.
  • Page 65 q How to use the take-up reel unit To eliminate the slack of leader paper (extra <Incase of revolution> length), rotate the flange by hand to wind Flange When used with print side in, rotate the flange in the reverse direction of arrow to eliminate the slack.
  • Page 66: Tension Take-Up / Loose Take-Up Setting

    Tension take-up / Loose take-up setting With the take-up, either tension or the loose configuration can be selected. In normal use, the loose method is preferred. ø Loose take-up configuration ø Tension take-up configuration ¢ Tension take-up configuration / Loose take-up configuration setting procedure In [TUR MODE] of [MEDIA REG MENU], set the tension configuration.
  • Page 67: Take-Up Switch Setting

    q How to use the take-up reel unit Take-up switch setting For the take-up direction, the Outer take-up (print side out) or Inner take-up (print side out) can be selected. When take-up is not used, set the take-up (winding) switch to [OFF]. Set the switch to the proper mode based of the figure below.
  • Page 68: Using A 2 Inch Core

    Using a 2 inch core In this equipment, by removing the 3 inch adapter, the 2 inch paper tube can be used. To remove the 3 inch adapter, the supplied attachment is needed. The removal procedure of 3 inch adapter is explained below. Insert the attachment in the hole in the 3 inch adapter center of 3 inch adapter.
  • Page 69: When The Media Cannot Be Winded In Loose Take-Up Mode

    q How to use the take-up reel unit When the media cannot be winded in Loose take-up mode This section describes the media setting to take up the media in the loose take- P.2-7 [Media replacement] and P.2-16 up configuration. Also, refer to [How to use the take-up reel unit].
  • Page 70 Loose take-up flange installation procedure In this section, the following procedure is for the right side (fixed side). Follow the same procedure to install the flanges to the left side (movable side) (symmetry). Right side flange Remove the 3 inch adapter. (fixed side) Use the supplied attachment to remove the adapter.
  • Page 71 q How to use the take-up reel unit How to use the loose take-up flange Adjust the position of the right side flange (take-up: fixed side) Adjust the position of the flange holder (at the left of the paper feed side: movable side) Note - The adjustment is required only at the initial operation of the loose take-up...
  • Page 72 Check the length of the take-up paper tube. Use the paper tube of which length is identical to the width of the media set on the printer, or shorter (by 9 mm at maximum.) Note - Do not use the paper tube which is longer than the media width. The media cannot be taken up fully due to winding deviation.
  • Page 73 q How to use the take-up reel unit Paper tube Paper tube Paper tube Roll media Roll media Roll media The paper tube is shorter The paper tube is at the The paper tube is longer than the roll media (by 9 mm same length as the roll than the roll media.
  • Page 74 Note - 2 paper spacers can be used at maximum. Do not use the paper tube which requires more than 2 paper tube spacers. Right side Install the take-up paper tube. Loose take-up flange flange Use the paper tube and the paper tube spacer checked in the procedure 2.
  • Page 75 q How to use the take-up reel unit (4) Tighten the knob at the left side Fixing knob (movable side) firmly to secure the flange. Paper tube spacer (5) Pull out the paper tube spacer. Remove the flange spacer set in the procedure “2.(1)”.
  • Page 76 Affix the media. Affix the media to the paper tube at three locations, right, left and center with adhesive tape. Check whether the gaps between the loose take-up flange surfaces and the both media ends are appropriate (a+b = below 7 mm). The target length of a is 0-2 mm.
  • Page 77: How To Use The Blower Unit (Option)

    How to use the blower unit (option) The blower unit (option) is installed to the paper exit side of the printer and is used to effectively dry the printed media (ink) processed by the printer. Note - To dry the printed media (ink) efficiently and to operate the take-up reel unit smoothly, the use of the blower unit is recommended.
  • Page 78: Handling The Media

    Hook Wind the cable around the hook. Cable Note - It takes time for the ink to dry completely. Processing immediately after printing (lami- nating, etc.) is not recommended. - The ink may not dry completely on some media. In this case, set the paper scanning wait time ( P.3-25) from the operation panel of the printer.
  • Page 79: How To Use The Media Edge Guards

    How to use the media edge guards Use the media edge guards protect the Print heads from curl of the sides of the media. Slide the raised (inside) edge of the guards over the edge of the media. When pushing this portion, it makes easier to set.
  • Page 80: How To Switch The Pressure

    How to switch the pressure Switch over the pressure between the media feeding pressure roller and the grit roller when using different medias. The bottom position is normally used. When skew occurs in the media and the media cannot be fed or when the media with weak elasticity such as a thin cloth, switch to [weak] the center position.
  • Page 81: How To Use The Lifter

    How to use the lifter Unless the media is under the entire pressure roller, wrinkles and skews may occur. In such case, pull toward you the lifter at the upper side of pressure roller to re- lease the pressure force of pressure roller. Note - Wrinkles may be eliminated in all medias.
  • Page 82: Cut The Media

    Cut the media This section describes the procedure to cut the media manually. - Shift the blower unit to prevent any interference with the operation. Clip both ends of media with the media clip. Move the Media cutter blade and cut the media.
  • Page 83: Feeding The Media [Feed]

    Feeding the media [Feed] This function feeds the media. Set the printer to the offline. hIN K M ED IA R E Gi (Press key.) fMED I A M.A D Vg Press key to move the menu hR E WI ND FO R M FE ED i group to the second layer menu, and f PH.R EC...
  • Page 84: Rewind The Media [Back Feed]

    Rewind the media [Back Feed] This function rewinds the media. Set the printer to the offline. hIN K MED I A R EGi (Press key.) fME D IA M .AD V g To display the [REWIND] menu, press hR E WI ND FO R M FE ED i key.
  • Page 85: How To Use The Origin Setting Function

    How to use the origin setting function <Origin setting function> When printing a small image is printed on the “64” width media, a large margin is created as shown below. By returning the printed media and re-setting the origin of print start, another im- age may be printed in this margin.
  • Page 86 In the state of [CARRIAGE MOVING] N EST OR IG IN SE T T IN G display, move the carriage to the position C A R R IAGE MO VIN G to be set as an origin with “ ” and “ ”...
  • Page 87: Changing Temperature Using The Heater Control Menu

    Changing temperature using the heater control menu The heater initial value that is set with MEDIA REG MENU is automatically set for the temperature of each heater. Therefore, the heater control menu is not needed normally. The heater control menu is used to fine-adjust the heater temperature during printing or to monitor the current heater temperature.
  • Page 88 ¢ Reference information on media types and heater settings The heater set temperatures and reference set values (initial values) of print mode for each type of media are shown in the table below. Change the settings for use according to the media in use. Recommended heater temperature setting Media Media type...
  • Page 89 q Changing temperature using the heater control menu (2) When print data is received from the computer, either of the following is performed before printing. The set temperature on the heater control menu is overwritten by the – temperature that is set by the RIP (print data, job), and heating starts. When no temperature is set by the RIP (print data, job), heating starts with the –...
  • Page 90: Change The Print Head Height

    Change the Print head height If the Print head strikes the media due to cockling, or printing on a thick media, switch the Print head height to High so it can be used. To switch the height of Print head, use the head up down mechanism. Set the printer to the offline.
  • Page 91 Switch the height of Print head with the head up down mechanism. Normal (For normal (thin (normal thickness) media) High (For thick media) ¯ [High] is 0.5 mm higher than [Normal]. [Normal] should be used in most situations. Tighten two (2) fixing screws. Note - Do not move the head up down mechanism with the head securing screws tightened.
  • Page 92: Ink Cartridge Replacement

    Ink cartridge replacement This section describes [Ink cartridge replacement procedure]. There are three situations requiring ink cartridge replacement: - When the ink cartridge is empty and the ink cartridge needs to be replaced - When no ink cartridge is installed - When the ink cartridge is not recognized Note - Do not pull out the ink cartridge until the ink is used up.
  • Page 93: When The Ink Cartridge Is Empty And The It Needs To Be Replaced

    : Error code Re-install the ink cartridge described in [Ink cartridge replacement procedure]. Note - The unrecognized ink cartridge cannot be used. - If the ink cartridge is re-installed and the message re-appears, contact your dealer or Seiko I Infotech directly. 2-47...
  • Page 94: Waste Ink Bottle Replacement

    Waste ink bottle replacement This section explains [Waste ink bottle replacement procedure]. There are two situation that require Waste ink bottle replacement procedure: - When no Waste ink bottle is installed - When the Waste ink bottle is full The procedure for each case is described below. Note - Do not replace the Waste ink bottle during printing.
  • Page 95 The message is displayed to select the # BOT T LE EM PT Y ? waste ink counter reset (clear). #B OT TL E EMPT Y ? Note - The printer automatically calculates waste ink with a counter and displays the message prompting replacement the Waste ink bottle when the Waste ink bottle is full.
  • Page 96: Treatment When No Waste Ink Bottle Is Installed

    Treatment when no Waste ink bottle is installed The guidance message is displayed. B OT T LE OU T IN STA LL B OT TL E Install a Waste ink bottle. Refer to P.2-48 [Waste ink bottle replacement] steps 1 to 4. The message is displayed to select the # BOT T LE EM PT Y ? waste ink counter reset (clear).
  • Page 97: Menu Of Operation Panel

    Menu of Operation panel This section explains the basic operation of the operation panel menu, structure and operation in each menu. (Content in this section) Basic menu operation in the offline mode....3-2 Explanation of each menu operation .......3-17...
  • Page 98: Basic Menu Operation In Offline Mode

    Basic menu operation in offline mode Pressing key while the printer is idle displays the following menu on the LCD. hINK MEDIA REGi fMEDIA M.ADVg FORM FEEDi hREWIND #PH RECOVERY PH.MAINg fPH.REC >NORMAL ALL When key is pressed in any menu group, the menu will move to PH.REC SETUPi hPRINTER...
  • Page 99: Menu Layer Structure

    Menu layer structure The menu consists of the following layers. <First layer menu> This is the menu group displayed first. Several menus may exist on the lower layer. <Second layer menu> This menu group is under the first layer. <Third layer menu> This menu group is under the second layer.
  • Page 100: Menu Tree

    Menu tree INK MENU MEDIA REG XX INK LEVELZZZ% P.3-17 MEDIA M.ADV DATE:YY/MM/DD P.3-17 MEDIA MENU ROLL(PAPER) P.3-18 YYYYmm P.3-18 REMAINING MEDIA ZZZm Toggle display SHEET(PAPER) P.3-18 YYYYmm×ZZZZmm NEST(PAPER) P.3-19 YYYYmm REMAINING MEDIA ZZZm Toggle display MEDIA REG MENU #SELECT MEDIA P.3-24 >01:PAPER P.3-20...
  • Page 101 q Basic menu operation in the offline #USE EDGE GUARD P.3-28 >01:YES #MEDIA ADV MODE P.3-28 >01:FWD ONLY #TUR MODE P.3-28 >01:LOOSE #LEADING EDGE P.3-29 >02:NORMAL #VACUUM LEVEL P.3-29 >01:NORMAL #FRONT HEATER T P.3-30 >01: ˚C ✽✽ #PRINT HEATER T P.3-30 >01: ˚C...
  • Page 102 #BIDIR ADJ3 L YY P.3-33 >01:+00 #BIDIR ADJ3 R YY P.3-33 >01:+00 #IMAGE IMPROVE. P.3-34 >01:LOW #PH CLEANING P.3-34 >01:START & END #BACK ADJUST VAL P.3-35 >01:+0000PULSE #ADVANCE PREF P.3-35 >01:SOFTWARE #PRINT MODE PREF P.3-36 >01:SOFTWARE #HEATER PREF P.3-36 >01:SOFTWARE #PH REST PERIOD P.3-36 >01:0000CYCLES...
  • Page 103 q Basic menu operation in the offline M.ADV MENU #MEDIA ADV PRINT P.3-41 >ROUGH(NORMAL1) P.3-40 #MEDIA ADV VALUE P.3-41 #XXXXXX>100.00% #BACK ADJ PRINT P.3-42 >NORMAL1 #BACK ADJUST VAL P.3-42 #XXXXXX>+0000P REWIND MENU REWIND FORM FEED REWINDING MEDIA P.3-43 PH.REC PH.MAIN P.3-43 PH.REC MENU #PH RECOVERY...
  • Page 104 PRINTER MENU PRINTER SETUP #CONFIG PRINT P.3-49 ADJUST HEATER > P.3-49 #ERROR LOG PRINT P.3-49 > #HISTORY PRINT P.3-49 > ADJUST MENU #TEST PRINTS P.3-50 >NOZZLE PRINT P.3-50 #PH TO PH VAL P.3-51 >+00 #PH R/L ADJ VAL P.3-51 >+00 #BIDIR ADJ1 L XXXXXX P.3-51 >+00...
  • Page 105 q Basic menu operation in the offline #LENGTH UNITS P.3-55 >MILLIMETER #TEMPERATURE UNITS P.3-55 >CENTIGRADE #INK TYPES P.3-55 >LX #HEAD WARMING P.3-55 >ON #BEEP P.3-56 >ON #BOOT VERSION P.3-56 * X.XX #PRINTER FW VER P.3-56 * X.XX_YY #MAIN PCA VER P.3-56 * XXXXX #CARRIAGE PCA...
  • Page 106: Basic Operation Procedure And Keys Used

    Basic operation procedure and keys used Set the printer in the menu operable state. • The menu becomes accessible in the offline state. Select the menu group. keys : These select the desired menu group. : This steps to the next menu group on the screen. Select the menu. keys : These step through menus on a layer.
  • Page 107: Procedure To Select Input, Numerical Input, Execution And Character Input

    q Basic menu operation in the offline Procedure to select input, numerical input, execution and character input ¢ When the parameter is the selection input method [PRINT MODE] in the MEDIA REG MENU. With keys, select the hINK MEDIA REGi fMEDIA M.ADVg menu group.
  • Page 108 ¢ When the parameter is the numeral input method [MEDIA ADV VALUE] in M.ADV MENU. With keys, select hINK MEDIA REGi menu group. fMEDIA M.ADVg With “ ” key, select M.ADV MENU. With keys, select the lower #MEDIA ADV VALUE layer menu of M.ADV MENU.
  • Page 109 q Basic menu operation in the offline ¢ Parameter execution Case 1 : In case of executing the print [CONFIG PRINT] in PRINTER MENU. With keys, select SETUPi hPRINTER fADJUST HEATERg the menu group. With key, select PRINTER MENU. With keys, select the lower # CONFIG PRINT layer menu of function menu.
  • Page 110 Case 2 : Display only [BOOT VERSION] menu in SETUP MENU. With keys, select hPRINTER SETUPi the menu group. fADJUST HEATERg With key, select the system menu. With keys, select the lower # BOOT VERSION X.XX layer menu of system menu. When [BOOT VERSION] is selected, the con- X : BOOT version tent is displayed.
  • Page 111 q Basic menu operation in the offline ¢ When the parameter is the character input method MEDIA REG MENU. With keys, select the MEDIA REGi hINK menu group. fMEDIA M.ADVg With key, select MEDIA REG MENU. With keys, select the lower layer # RENAME MEDIA menu of MEDIA REG MEN.
  • Page 112 <Character Selection Table> Character Character code group Backward Symbols space, !, • • • • key) Numerals 0 to 9 Alphabet • Capital letter A toZ Alphabet • Small letter a to z Forward key) Special characters a, ä, b, • • • • 3-16...
  • Page 113: Explanation Of Each Menu Operation

    Explanation of each menu operation INK MENU Displays the ink information. When pressing key, the ink information of each color is displayed in every 3 seconds. hINK MEDIA REGi M.ADVg fMEDIA XX : Ink color (Y/M/C/K/Lm/Lc) XX INK LEVELZZZ% ZZZ : Remaining amount of ink DATE:YY/MM/DD YY : Year, MM : Month DD : Day The order of display of ink color is Y g M g C g K g Lm g Lc.
  • Page 114: Media Menu

    MEDIA MENU Shows the media information. When pressing “ ” key, the media information is displayed. MEDIA REGi hINK M.ADVg fMEDIA <For roll media> (In case of display in mm) ROLL(XXXXXX) YYYYmm XXXXXX : Media name YY" YYYY : Media width (In case of display in inch) The display is switched at every 3 seconds inter-.
  • Page 115 q Explanation of each menu operation <In case of base (In case of the origin setting with the origin setting function)> (In case of display in mm) NEST(XXXXXX) XXXXXX : Media name YYYYmm YYYY : Media width YY" (In case of display in inch) The display is switched at every 3 seconds interval.
  • Page 116: Media Reg Menu

    MEDIA REG MENU Set the parameters used for printing. To set the parameter, press key. hINK MEDIA REGi M.ADVg fMEDIA #SELECT MEDIA XX : Media number >XX:YYYYYY YY : Media name Following 20 pieces of media information can be registered in MEDIA REG MENU. (1) SELECT MEDIA (18) PH HEIGHT VAL (2) RENAME MEDIA...
  • Page 117 q Explanation of each menu operation ¢ How to select the media Select the MEDIA REG MENU with MEDIA REGi hINK M.ADVg fMEDIA key. Select [SELECT MEDIA] with #SELECT MEDIA >01:PAPER keys. When the media is already regis- tered, [*] mark is displayed. To change the parameter, press key.
  • Page 118 ¢ Preset media initial value A maximum 20 types (media No. 01 to 20) medias can be saved. A saved media can be also deleted. However, the media No. 01 (PAPER) cannot be deleted. The initial values are shown below. Media number Setting Media...
  • Page 119 q Explanation of each menu operation ¢ How to set the parameter P.3-24) in the media number Here, the entry of the MEDIA ADVANCE VALUE ( [02] is explained. In the MEDIA REG MENU, display #MEDIA ADV VALUE >02:100.00% [#MEDIA ADV VALUE] with keys.
  • Page 120 SELECT MEDIA Select the new registration or the media #SELECT MEDIA number of a media of which parameters are >XX:YYYYYY corrected. 20 types of media numbers from XX : Selected media number [01] to [20] can be selected. YYYYYY : Media name - When entered in the MEDIA REG MENU, the presently set media number is displayed first.
  • Page 121 q Explanation of each menu operation DRY TIME VALUE Set the paper scanning wait time. The printer #DRY TIME VALUE goes on to the next scan after the wait time >XX:00sec configured for each scan. XX : Selected media <Parameter )Numeral input9> 00 to 99 Inputs in unit of second.
  • Page 122 4. DENSITY [high density print] (8 passes) This mode is effective when printing transparent media (such as FF, transparent vinyl chloride). The print of 100 % is printed in 200 % at maximum. The printing speed is the same as that of [QUALITY]. 5.
  • Page 123 q Explanation of each menu operation FLATTENING Select the MEDIA FLATTEN TIME. #FLATTEN TIME >XX:NONE If the printer with the media installed sets for a long period of time, the leading edge of roll XX : Selected media number media can wrinkle, resulting in the heads strik- ing the print.
  • Page 124 EDGE GUARD Select whether the media edge guards are #USE EDGE GUARD used or not. >XX:YES With this setting, the right and left margins of XX : Selected media number media change. <Parameter (selection input)> Set when the edge guards are used. Set when the edge guards are not used.
  • Page 125 q Explanation of each menu operation (11) LEADING EDGE Detects the edge of the media when replac- #LEADING EDGE ing or setting the media, and selects whether >XX:NORMAL the media should be returned to the waiting XX : Selected media number position.
  • Page 126 (13) FRONT HEATER T (When temperature unit is Centigrade) Set the front heater temperature. However, #FRONT HEATER T when “**” is set, the front heater does not work. >XX:30˚C (When temperature unit is Fahrenheit) #FRONT HEATER T >XX:086˚F <Parameter (numeral input)> 15˚C to 55˚C Centigrade temperature setting range 59˚F to 131˚F...
  • Page 127 q Explanation of each menu operation (16) COLOR STRIPE Select whether the color stripe is printed or #COLOR STRIPE not. >XX:ON XX : Selected media number <Parameter (selection input)> The color stripe is added. The color stripe is not added. - When experiencing loss of print data (clogged nozzles) on long prints.
  • Page 128 (19) BIDIR ADJ1 L Adjust the value of placement for printing in #BIDIR ADJ1 L YY two directions for each color. >XX:+00 When printing in the print mode other than YY : Ink color [NORMAL2] and [FINE DRAFT], set the value of XX : Selected media shuttle correction.
  • Page 129 q Explanation of each menu operation (22) BIDIR ADJ2 R When printing in [NORMAL2], set the value of #BIDIR ADJ2 R YY shuttle correction. >XX:+00 YY : Ink color Display order Y g M g C g K g Lm g Lc XX : Selected media <Parameter (numeral input)>...
  • Page 130 (25) IMAGE IMPROVEMENT Select whether to automatically correct the #IMAGE IMPROVE. print quality or not. >XX:OFF XX : Selected media number <Parameter (numeral input)> Automatic correction is not performed. Automatic correction is performed. MEDIUM Automatic correction is performed. Use this when the symp- tom is not improved with LOW.
  • Page 131 q Explanation of each menu operation - With [DURING PRNT2] mode, cleaning is executed during printing. Splices are matched better than [DURING PRNT]. But, colors at before and after the splice may change. Select the mode suitable for media characteristics and print image.
  • Page 132 (29) PRINT MODE PREF #PRINT MODE PREF Select the print mode preference. >XX:SOFTWARE XX : Selected media number <Parameter (numeral input)> SOFTWARE Data (print mode) sent from RIP of computer is the controlling source FRONT PANEL The print mode set in the MEDIA REG MENU of printer is the controlling source.
  • Page 133 q Explanation of each menu operation (33) PH TEMP REST Set the temperature gap mode. Set whether #PH TEMP REST the printer goes to standby for every scan if >XX:OFF there is a gap between the set temperature of XX : Selected media number the media print heater and the head tempera- ture.
  • Page 134 (36) COPY MEDIA Select the media number of copy source. #COPY MEDIA It is used to copy the media information (pa- >XX rameters) of one saved media to other media. XX : Copy source media number Designate the copy destination in [(37) PASTE MEDIA].
  • Page 135 q Explanation of each menu operation ¢ How to copy the parameter Here, the procedure to copy the parameters in the media No. 13 to the media No. 20 is explained. Select the copy the source. # COPY MEDIA >01 Select the media number with keys.
  • Page 136: M.adv Menu

    M.ADV MENU Set the parameters for media advance prints. To set the parameters, press “ ”key. hINK MEDIA REGi fMEDIA M.ADVg #MEDIA ADV PRINT >ROUGH(NORMAL1) 3-40...
  • Page 137 q Explanation of each menu operation MEDIA ADV PRINT To determine the MEDIA ADVANCE VALUE, #MEDIA ADV PRINT print the media advance print. >ROUGH(NORMAL1) There are two types of media advance prints, [ROUGH] and [DETAIL]. With [ROUGH], seek the rough value and then select the proper value with [DETAIL].
  • Page 138 BACK ADJUST PRINT When adjusting the media back adjustment #BACK ADJ PRINT (when PH cleaning mode [DURING PRNT] is >NORMAL1 selected), print the back adjust print. Select the parameters to meet the respective print mode. <Parameter (selection input)> Print mode Using MEDIA ADV PRINT NORMAL1, NORMAL2 NORMAL1...
  • Page 139: Rewind Menu

    q Explanation of each menu operation REWIND MENU While you keep pressing key, the media is being rewound. hREWIND FORM FEEDi fPH.REC PH.MAINg REWINDING MEDIA When releasing your hand off key, the media stops and the printer returns to the offline state (menu mode). 3-43...
  • Page 140: Ph.rec Menu

    PH.REC MENU This is used to perform the print head cleaning of printer. To enter in the PH.REC MENU of Print head, press “ ” key FORM FEEDi hREWIND fPH.REC PH.MAINg #PH RECOVERY >NORMAL ALL <Parameter (selection input)> NORMAL ALL Recovery clogged nozzles.
  • Page 141: Form Feed Menu

    q Explanation of each menu operation FORM FEED MENU While pressing key, the printer keeps feeding the media. (In case of the sheet media, the paper is ejected.) hREWIND FORM FEEDi PH.MAINg fPH.REC FEEDING MEDIA When releasing the hand off key, the media stops and the printer returns to the offline state (menu mode).
  • Page 142: Ph.main Menu

    PH.MAIN MENU This is used in the maintenance and replacement of Capping unit/wiper blade and the cleaning the ink flowing path, To operate PH.MAIN MENU, press “ ” key. hREWIND FORM FEEDi PH.MAINg fPH.REC #CAP CLEANING > Cap cleaning The carriage moves to the maintenance area #CAP CLEANING so that the Capping unit can be periodically >...
  • Page 143 - Before printing after executing the fill cap, perform a cleaning (normal). - If the printer is left for 24 hours and the lost print data (clogged nozzles) is not restored, contact your dealer or Seiko I Infotech directly. 3-47...
  • Page 144 PH HEIGHT ADJ P.2- Used to adjust the Print head height. ( #PH HEIGHT ADJ 44 [Change the Print head height]) > RESEAT PRINT HEAD Check the poor contact of connector connec- #RESEAT PRINTHEAD tion, based on the message. > PH WARM Head warming-up is used to warm up the #PH WARM...
  • Page 145: Printer Menu

    q Explanation of each menu operation PRINTER MENU Use the following when executing the functions provided in the printer. To execute the function, press “ ” key. hPRINTER SETUPi HEATERg fADJUST #CONFIG PRINT > Menu print This function prints the printer information #CONFIG PRINT and panel setting information.
  • Page 146: Adjust Menu

    ADJUST MENU Use this function when setting the mechanical adjustment parameters. To set the mechanical adjustment parameters, press “ ” key. hPRINTER SETUPi fADJUST HEATERg #TEST PRINTS >NOZZLE PRINT Adjustment pattern To perform the mechanical and electrical ad- #TEST PRINTS justments, print the adjustment pattern.
  • Page 147 q Explanation of each menu operation PH TO PH VAL This function adjusts head position (print posi- #PH TO PH VAL tion in the right and left direction of media) of >+00 primary printing direction of each Print head. YY : Ink color Reading the print result of [PH TO PH], enter Display order : Y g M g C g Lm g Lc P.4-33 [Head position ad-...
  • Page 148 BIDIR ADJ2 L This function adjusts the bi-directional posi- #BIDIR ADJ2 L XXXXXX tion of set media. Reading the print result of >+00 [BIDIRECTION2], enter the value. YY : Ink color P.4-33 [Head position adjustment]) XXXXXX : Media name Display order : YgMgCgKgLmgLc <Parameter (numeral input)>...
  • Page 149 q Explanation of each menu operation (10) NOZZLE POS VAL This function adjusts the nozzle position of #NOZZLE POS VAL each head in the sub-scanning direction. Enter >0 a correction value according to the printed YY : Ink color [NOZZLE POS ADJ] pattern. Display order : YgMgCgKgLmgLc P.4-33 [Head position adjustment]) <Parameter (numeral input)>...
  • Page 150: Setup Menu

    SETUP MENU Use this when setting or displaying the system parameter. To set the system pa- rameter, press key. SETUPi hPRINTER fADJUST HEATERg #LANGUAGE >ENGLISH LANGUAGE Select the language for LCD message. #LANGUAGE >ENGLISH <Parameter <selection input>) JAPANESE The LCD message is displayed in Japanese. ENGLISH The LCD message is displayed in English.
  • Page 151 q Explanation of each menu operation Length Unit Select the length unit when displaying various #LENGTH UNITS parameters. >MILLIMETER <Parameter (selection method)> MILLIMETER This displays in the meter unit system of mm (millimeter) or m (meter) INCH This displays in the inch unit system of “ (inch) or ft (feet). Temperature Unit Select a temperature unit.
  • Page 152 BEEP This function sets whether or not the warning #BEEP beep sounds in the condition below >ON - State that the Print head is dislocated from the cap in the daily maintenance or height adjustment - State that due to media jamming (media stack) error during printing the Print head cannot be capped - When confirming the Print head...
  • Page 153 q Explanation of each menu operation (11) LEC version This displays the version of LEC board. #CARRIAGE PCA XXXXX <Parameter (execution method)> None (12) USB address This displays the USB address. #USB ADDRESS <Parameter (execution method)> None (13) USB speed This displays the transfer speed of USB connec- #USB SPEED tion.
  • Page 154 (15) Update Use this when updating the firmware. #PRINTER FW UPGRADE > <Parameter (execution method)> None Note - The printer must be rebooted after the firmware is updated. (16) Download Use this function when downloading each #DOWNLOAD parameter from the computer to the printer. >...
  • Page 155: Heater Menu

    q Explanation of each menu operation HEATER MENU Use this when setting heater delay time and heater standby time. To set the sys- tem parameter, press key. SETUPi hPRINTER HEATERg fADJUST #HEATER DELAY TIME >05min HEATER DELAY TIME Select the language for LCD message. #HEATER DELAY TIME P.2-41) >05min...
  • Page 157: Maintenance And Adjustment / Replacement

    Maintenance and Adjustment / Replacement This section describes the maintenance and adjustment of the printer and the replacement of consumables. (For replacement of ink cartridge, Waste ink bottle and me- dia, refer to [Section 2 Basic Operation] (Content of this section) Periodic maintenance ............
  • Page 158: Periodic Maintenance

    2 weeks (1) Service clean P.4-10 (1) Head wash P.4-11 (2) Ink filling P.4-11 When the printer is left for more than 1 month after switched off The service call error is displayed. Contact your dealer or Seiko I Infotech.
  • Page 159 : everyday Note - Only use the Cleaning liquid, Cap cleaning stick, Cap cleaning roller or Cleaning swab supplied by Seiko I Infotech. (1) Check the Waste ink bottle Check that the Waste ink bottle is not filled. When the waste ink is filled to the level of [FULL] label, replace the Waste ink bottle with a new one.
  • Page 160 (3) Check for stains on the Wiper blade Visually check for stains and damage on the Wiper blade. If damage is found, replace the Wiper blade. ( P.4-21 [Wiper blade replacement] Set the printer to the offline. Press hR E W I ND F O R M F EE D i key to display PH.MAIN MENU.
  • Page 161: Periodic Maintenance

    q Periodic Maintenance Visually check for stains and damage on the Wiper blade. If a damage is found, replace the Wiper blade. P.4-21 [Wiper blade replacement] Note - If the Wiper blade is contaminated, check visually that the Wiper sponge is properly installed.
  • Page 162 (4) Clean the Capping unit Install the Cap cleaning stick to the Cap cleaning roller. Set the printer to the offline and press hR E W I ND F O R M F EE D i key to display PH.MAIN MENU. fPH.R EC PH.MA IN g Press...
  • Page 163: Cleaning Liquid

    q Periodic Maintenance Dip the Cap cleaning roller in the Cap cleaning liquid. Note - Do not dip the Cap cleaning roller used in cleaning once in the cap cleaning liquid bottle. The Cap cleaning liquid will be contaminated. Clean on the surface of cap, rolling the Cap cleaning Roller. First, roll the Cap cleaning roller on 6 caps at the rightmost side, shuttling once each.
  • Page 164 (6) Performing the nozzle print The nozzle print is performed to confirm that the nozzles of Print head are not blocked. Before printing each day or after cleaning the caps, run the nozzle print to verify the Print head performance. Set the printer to the offline.
  • Page 165 q Periodic Maintenance • Sample of print [Nozzle print] Printed okay without Nozzle-out (clogged nozzles) nozzle-out (clogged nozzles) Confirm that all nozzles are firing correctly. If the missing nozzles are found on the nozzle print, Perform “(5) Print head cleaning [NORMAL ALL]” again. Note - Do not expose the Print heads for an unnecessarily long time when taking it out of the Capping unit.
  • Page 166 ¢ When leaving the printer for more than 2 weeks powered off To prevent the Print head from drying, need to be filled with storage liquid. A storage kit is required. Prepare the storage liquid cartridge set (IP5-107). (1) Service clean Select PH.MAIN MENU from the operation panel and then the service clean.
  • Page 167 q Periodic Maintenance ¢ When leaving the printer for more than 2 weeks powered off Clean the Print head and the ink path using the Cleaning liquid. Prepare the Cleaning liquid cartridge set (IP5-138). (1) Head wash Select PH.MAIN MENU from the operation panel and then the head wash. Follow the instructions on the LCD screen.
  • Page 168 ¢ When returning to the printer after being switched off for less than 2 weeks (1) Head wash Clean the Print head and the ink path using the Cleaning liquid. Prepare the Cleaning liquid cartridge set (IP5-138). After the head wash, fill 6 color inks. Note - To protect the print head and the ink flow path, do not leave the ink container of the printer empty without re-filling it with ink or storage liquid.
  • Page 169 ¢ When returning to the printer after being switch off for more than 1 month Even if the service clean is perform, a service call error is displayed. Contact your dealer or Seiko I Infotech. Note - To protect the Print head, never leave the printer without storage ink for a long period of time after powered off.
  • Page 170: Cleaning

    Cleaning ¢ Clean the exterior If the printer exterior is stained, moisten the a soft cloth with water or water- diluted neutral detergent, wring it and wipe out stains with wrung cloth. Note - When cleaning, ensure to turn off the power of printer. - Never use volatile solvent such as thinner and benzene.
  • Page 171 q Periodic Maintenance ¢ Cleaning the platen If the ink drips on the platen, clean the platen in the following procedure. Open the Front cover and soak up the ink on the platen with a piece of waste media. Waste Platen Wipe the ink stains off the platen with a soft cloth moistened with a neutral detergent.
  • Page 172 ¢ Cleaning the Carriage base When debris on the Carriage base contacts the media, and black lines appears on the print, clean using the following procedure. Set the printer to the offline. Press hR E W IN D F OR M F EED i to display PH.MAIN MENU.
  • Page 173 q Periodic Maintenance ¢ Clean the Head guard When debris on the Head guards contacts the media and black lines appears on the print, clean in the following procedure. Set the printer to the offline. Press hR E W IN D F OR M F EED i to display PH.MAIN MENU.
  • Page 174 Dip the Cleaning swab in the cap cleaning liquid and remove debris on the right and left Head guard of carriage. Visually check the results and repeat if necessary. Head guard Cleaning swab Note - Do not dip a used Cap cleaning roller in the cap cleaning liquid bottle. The cap cleaning liquid will be contaminated.
  • Page 175: Print Head Cleaning

    Print head cleaning Types of Print head cleaning are provided as shown below. Use the suitable one. Type of cleaning Usage NORMAL ALL Recovery clogged nozzles STRONG ALL Recovery of clogged nozzle when not solved with [NORMAL ALL] Operating procedure of Print head cleaning Set the printer to the offline.
  • Page 176 #PH R ECOVE RY Press key. BOT T LE OK ? Check visually that the Waste ink bottle # PH R E COV ERY CL EA NI NG is not fully filled and press key once XXX : The numeral is counted down again.
  • Page 177: Wiper Blade Replacement

    Wiper blade replacement This section describes [Wiper blade replacement procedure]. Replace the Wiper blade when the printer displays the replacement message or when a damage is found on the Wiper blade during the daily inspection. Before replacement, locate the tweezers (packed in the starter pack). Set the printer to the offline and press hR E WI ND FO R M FE ED i...
  • Page 178 Pull out the Wiper blade while lifting upward. Pinch the rubber portion of a new Wiper blade with tweezers and insert straightly the Wiper blade from the top. Finally, install it so that the plastic projection is hooked to the hole of rubber portion. Note - The front and back of the wiper are the same.
  • Page 179: Wiper Cleaning Liquid Replacement

    Wiper cleaning liquid replacement This section describes [Wiper cleaning liquid replacement procedure]. Replace the wiper cleaning liquid when the printer displays the replacement message or when the remaining of wiper cleaning liquid bottle is empty in the daily inspection. The wiper cleaning liquid needs replacement about once a month as a general rule.
  • Page 180 Raise up the old Wiper cleaning liquid bottle a little and pull out the bottle after ensuring that all liquid flows in the printer. Note - Visually check that the Waste ink bottle is empty before removing. Replace the cap of new Wiper cleaning printer set cap liquid bottle with the printer set unused cap.
  • Page 181: Wiper Sponge Replacement

    Wiper sponge replacement This section describes [Wiper sponge replacement procedure]. Replace the Wiper sponge when the printer displays the replacement message. The wiper sponge needs replacement about once every six months as a general rule. Set the printer to the offline and press hR E WI ND FO R M FE ED i key to display PH.MAIN MENU.
  • Page 182 Erect the Wiper sponge little by little while drawing the Wiper sponge toward you. After confirming that the liquid in the Wiper sponge flows in the printer completely, pull out the Wiper sponge. Install a new Wiper sponge. Insert it as far as it goes until it clicks. Install a new Wiper cleaning liquid bottle.
  • Page 183: Media Cutter Blade Replacement

    Media cutter blade replacement This section describes [Media cutter blade replacement procedure]. Hold the side of Media cutter blade and pull it out while removing the hook for fixing. Insert a new Media cutter blade in the printer. Note - Handle it with care. The blade may break if dropped.
  • Page 184: Media Advance Value Setting

    Media advance value setting The media advance setting varies depending on the thickness, elasticity and frictional surface resistance. If the media advance value is wrong, banding (horizontal stripes) may appear on the print. Use the following procedure to set the appropriate media advance value. Ste p 2 Ste p 1 Reading the print result of adjustment pattern,...
  • Page 185 Select [ROUGH] for print mode with #M ED IA A D V PR IN T OK ? keys and press key. Press key. Then, the advance #M ED IA A D V PR I NT adjustment pattern [ROUGH] is printed. E XECU T IN G The advance adjustment pattern [ROUGH] is printed in the selected print mode.
  • Page 186 Press key and then key to display # MED I A AD V PR IN T the advance adjustment pattern. * R OU G H( NO R MA L 1) Select [DETAIL] print mode with # MED I A AD V PR IN T * D E TAI L( N OR MAL 1) keys.
  • Page 187 q Media advance value setting How to read the advance adjustment pattern The case of K color is explained as an example. In case of small In case of appropriate In case of large media advance value media advance value media advance value 99.00% 100.00%...
  • Page 188: Change During Online Printing

    Change during online printing During online printing, the media advance value can be changed in the following procedure. P R IN T E R R E A DY Online state (idle mode) display R OL L: 1 62 5/ PA P E R Start of data reception of print image P R IN T I N G The data LED...
  • Page 189: Head Position Adjustment

    Head position adjustment Print the pattern for adjusting the print position of each Print head and enter the correction value to adjust. When replacing the media with a new media (1) Adjustment of bi-direction position (P.4-34 Adjustment procedure of [BIDIRECTION1/2/3]) Print the adjustment pattern Reading the result of adjustment pattern print, [ BIDIRECTION 1/2/3] .
  • Page 190: Adjustment Procedure Of [Bidirection1/2/3]

    Adjustment procedure of [BIDIRECTION1/2/3] Adjust the bi-direction position of each head. Reading the result of [BIDIRECTION1], [BIDIRECTION2] and [BIDIRECTION3] print, enter the value. STEP 1 How to print the adjustment pattern [BIDIRECTION1] Set the printer to the offline. (Press hIN K M ED IA R EGi key.) fMED I A...
  • Page 191 q Head position adjustment STEP 2 How to enter the correction value After selecting ADJUST MENU, press #B ID I R A DJ 1 L XXXXXX key to display [BIDIR ADJ1 L]. > + 00 When adjusting [NORMAL2] print mode, select XXXXXX : Media name [BIDIR ADJ2 L], adjusting [FINE DRAFT] print mode, select [BIDIR ADJ3 L] Press...
  • Page 192: Adjustment Procedure Of [Nozzle Pos Adj]

    Adjustment procedure of [NOZZLE POS ADJ] Adjust the nozzle position of each head. Enter the correction value according to the print results of nozzle adjustment patterns. The nozzle adjustment is required when the head is replaced. STEP 1 How to print the adjustment pattern [NOZZLE POS ADJ] Set the printer to the offline.
  • Page 193 q Head position adjustment [NOZZLE POS ADJ] print sample ➁ ➀ “NOZZLE POS ADJ”: ➀ Specify the head color of the reference head. Short horizontal lines are draws for each color. “Reference head” is the color of lines drawn closest to the grit roller. Enlarged figure Grit roller side Horizontal lines of the K head are drawn...
  • Page 194 STEP 2 How to enter the correction value After selecting ADJUST MENU, press #N OZ Z LE POS VA L > 0 key to display [PH TO PH VAL]. Press key to move the cursor and # NOZ Z LE POS VAL change the Print head selection with >...
  • Page 195: [Ph To Ph] Adjustment Procedure

    q Head position adjustment [PH TO PH] adjustment procedure Adjust the head position of each Print head, using K Print head as a reference. Read the result of [PH TO PH] print and enter the appropriate value. STEP 1 How to print the adjustment pattern [PH TO PH] Set the printer to the offline.
  • Page 196 STEP 2 How to enter the correction value After selecting ADJUST MENU, press #PH TO PH VA L > + 00 key to display [PH TO PH VAL]. Press key to move the cursor and # PH TO PH VA L change the Print head selection with >...
  • Page 197: [Adjust Ph R/L] Adjustment Procedure

    q Head position adjustment [ADJUST PH R/L] adjustment procedure Adjust the head position of each Print head’s right and left nozzles position, using K Print head as a reference. Read the result of [ADJUST PH R/L] print and enter the appropriate value. STEP 1 How to print the adjustment pattern [ADJUST PH R/L] Set the printer to the offline.
  • Page 198 STEP 2 How to enter the correction value After selecting ADJUST MENU, press #PH R / L A D J VAL key to display [PH R/L ADJ VAL]. > + 00 Press key to move the cursor and # PH R / L A D J VA L change the head color with >...
  • Page 199: [Ls Adj Print] Adjustment Procedure

    q Head position adjustment [LS ADJ PRINT] adjustment procedure Adjust the print position of the media. According to the print results of “LS ADJ PRINT”, enter the adjustment correction value. This adjustment is required when the K head is replaced. STEP 1 Cut the edge of the media set to the printer with the media cutter blade.
  • Page 200 Press key. Then the adjustment # TEST PR I NTS pattern shown in the figure below is EXE CU TI NG printed. [LS ADJ PRINT] print sample • How to measure the “LS ADJ TOP VAL” Measure the length (blank area) between the adjustment pattern and the cut media.
  • Page 201 q Head position adjustment STEP 2 How to enter the correction value As an example, the case that the “LS ADJ TOP VAL” is +1.0mm and the “LS ADJ SIDE VAL” is -1.0mm will be described here. After selecting ADJUST MENU, press #L S AD J TOP VAL key to display [LS ADJ TOP VAL].
  • Page 202 Enter the adjustment correction value. #L S A D J SI D E VA L Select the digit with keys and * + 0.0 mm change the value with keys. For how to determine the correction value, see P.4-44. Press key.
  • Page 203: Adjustment Of Take-Up Reel Unit

    Adjustment of take-up reel unit As the state of roll media during operation always changes depending on the state of roll media finishing (uneven wound) and the environment during printing (such as temperature and humidity), wind the roll media while adjusting. Step 1 Before printing / take-up·········...
  • Page 204 Observe the horizontal line of adjustment pattern and the position of groove of Tension bar with the line. Adjust using the procedure below. First, adjust the right side. Align the horizontal line of adjustment pattern with the horizontal line (groove) on the outer circumference of Tension bar.
  • Page 205: Adjustment During Operation

    q Adjustment of take-up reel unit Adjustment during operation If the adjustment is left in the initial adjustment state, depending on this state of media, the winding defect such as uneven wound may occur. In this case, avoid the symptom by turning the adjustment screw on the plate (left).
  • Page 206 When moving the roll media position to the printer, The plate (right) needs to be positioned to meet the media. Note - Align the end of media with the end of paper tube. The end surface of media is shifted The end surface of media is matched from the end surface of paper tube.
  • Page 207: Troubleshooting

    Troubleshooting Section 5 describes procedures to follow when encountering problems. If these procedures do not solve the problem, contact your dealer or Seiko I Infotech. (Content in this section) When Encountering a Problem ........5-2 How to clear media jams ..........5-6 When an error message is displayed ......
  • Page 208: When Encountering A Problem

    When Encountering a Problem When encountering a problem, refer to the following sections for possible solu- tions . No power Symptom/Possible Problem Resolution Connection state of power cable Connect correctly the power cable to the outlet. Power supply to the outlet Supply the power to the outlet.
  • Page 209 No printing Symptom/Possible Problem Resolution Interface cable not connected Connect the interface cable correctly. correctly P.2-2 [Connection to a computer] Error LED ON and the message Take action directed by the error message. displayed on LCD P.5-7 [When the error message is displayed] Error lamp OFF Print the test image.
  • Page 210: Poor Image Quality

    Although the printer is in the print mode, printing does not start with "PREHEATING" displayed on the operation panel. Symptom/Possible Problem Resolution Room temperature Raise the room temperature. (Recommended temperature: 20 to 25ºC) Affect of air flow If the air from the air conditioner or fan is blowing against the paper guide, avoid the air flow (by changing air flow direction, orientation of the printer or the location of the printer).
  • Page 211: Slow Printing

    q When Encountering a Problem Slow printing Symptom/Possible Problem Resolution Low temperature environment When the temperature in the printer is low (lower than 20°C), the printing speed is slowed down. Set the environment temperature to the recommended temperature (20 to 25° C), idle the printer for more than 1 hour before restarting printing.
  • Page 212: How To Clear Media Jams

    How to clear media jams The error message below is displayed below, perform the procedure described below. The message is displayed. WA R NI NG ! ( X) CL EA R ME DI A JAM X : Type of jammed media (media stack) P.5-7 [When an error message is displayed] Raise the Pressure roller up/down lever and open the Front cover.
  • Page 213: When An Error Message Is Displayed

    Service call error : This error indicates the hardware and software troubles that an operator (customer) cannot resolve. Contact your dealer or Seiko I Infotech for service. Operator call error : This error indicates the trouble that an operator (customer) can resolve it.
  • Page 214: Operator Call Error

    Operator call error Error messages shown below can be resolved by an operator. (Ink cartridge) R E P L AC E YY : Y, M, C, K, Lm, Lc Y Y I N K C A R T R I D G E Meaning The ink cartridge is empty.
  • Page 215: Waste Ink Bottle

    Resolution Resolve according to the message. If no obstacle exists on the media transport path, and the media jam (0) occurs often, contact your dealer or Seiko I Infotech for service. P.5-6 [How to clear media jams]) WAR NI N G !
  • Page 216 WA R N IN G ! ( 2) C L EA R M E D I A J AM Meaning The media jam occurs when the media is not correctly detected. In such cases as wrong media selection of roll media and cut media and employing the media other than the cut media of specified size length.
  • Page 217: Print Head

    q When an error message is displayed LOAD M E D I A LO W E R L E V E R Meaning The Pressure roller up/down lever is raised. Resolution Resolve according to the message, set the media again. (Print head) P H TE M P.
  • Page 218 (Other) C LOS E COV E R Meaning The cover is open. Resolution Close the cover. EN V. TE M P. E R R O R C H AN G E E N V T E M P Meaning The ambient temperature is out of the printer operating temperature range.
  • Page 219: When The Warning Message Is Displayed

    This message is displayed when the life of supply tube pump assembly nearly expires. Resolution Contact your dealer or Seiko I Infotech for service of the supply pump. R E P L AC E W I PER B LAD E...
  • Page 220 R E P L AC E WI P E C L E AN I N G L I QU ID Meaning This message is displayed when the life of cleaning liquid nearly expires. Resolution Execute [Wiper cleaning liquid replacement] in the service menu to replace the wiper cleaning liquid.
  • Page 221: How To Get Good Image Quality

    How to get good image quality This section provides suggestions for a customer to get better image quality from the printer. Resolve the issue based on the symptom. Note - When several Resolutions are described, they are described in the order of most effective ones.
  • Page 222 Symptom/Possible Cause Resolution The media advance is not properly (1) Print in the image improvement [MEDIUM] or adjusted. [HIGH]. ( P.3-34 (2) Print the media advance adjustment pattern and adjust the media advance value. ( P.4-28 (3) Change the pressure force using the Pressure - [Suggestions for media advance roller up/down lever.
  • Page 223 q How to get good image quality Dark lines on the print * Black in the lateral direction * Black lines in the vertical direction Basic image [ Cause ] [ Cause ] [ Cause ] [ Cause ] The area around the Print Di erent order of ink - The media advance is - Ink does not penetrate...
  • Page 224 Stain on the print Basic image [ Cause ] [ Cause ] [ Cause ] Ink spray Ink drooling Print head scratched by media (wrinkled media) Symptom/Possible Cause Resolution Ink spray (1) Print in the image gradient [HIGHLIGHT1] or [HIGHLIGHT2].( P.3-31 (2) Check the height (low) of the Print head.
  • Page 225 q How to get good image quality Bleeding on the print Basic image [ Cause ] [ Cause ] The ink dries slowly. / Too Shift of the Print head much ink position / Shift of the Print head bi-direction position Symptom/Possible Cause Resolution The ink dries slowly.
  • Page 226 Vertical lines at the edge of print Basic image [ Cause ] [ Cause ] On the platen, the contact of left On the platen, the contact of right edge of media to the media edge edge of media to the media edge guard locates near the vacuum guard locates near the vacuum hole.
  • Page 227 q How to get good image quality Banding different at right and left appears on the print. Basic image [ Cause ] The media is slantingly advanced. Symptom/Possible Cause Resolution The media is slantingly advanced. (1) Check that the media on the roll is straight. If is Skew (winding slippage) Sag example example...
  • Page 228 Suggestions for media advance value The changes mentioned below can cause media advance value to vary. Condition Hint ¢ Variation of media condition In addition to the factors mentioned to the left, Depending on (1) type of even if the media type is same, non-uniformed media, width and roll length manufacturing can cause the media advance to and (2) change of roll diameter...
  • Page 229 q How to get good image quality ¢ Cleaning of Print head surface When clogged nozzles is not solved after performing print head cleaning, the print head surface may be contaminating the print. Clean using the following procedure. Note - As many fine nozzles are arranged precisely on the Print head surface, clean- ing may risk to damage the Print head.
  • Page 230 While checking visually, wipe the Print OPE N COVE R head surface back and forth lightly with a R ESEAT PR I NT HE AD Cleaning swab soaked with cap cleaning liquid. After finishing the cleaning, close the Mainte- nance cover and the Front cover. The Print head automatically returns to the Print head surface Cleaning swab original position.
  • Page 231: Abnormal Sound

    Abnormal sound If you hear abnormal sound in the operating sound comparing with the normal one, contact your dealer or Seiko I Infotech. 5-25...
  • Page 233: Use Of Generic Consumables

    Use of generic consumables Section 6 describes precautions and procedures to follow when using re-filled ink cartridges and any generic products including ink cartridges and cleaning liquid. SIIT highly recommends you to use SIIT standard inks only in the printer. Generic inks have the potential to cause damage to the printer, and SIIT reserves the right to void the warranty if any issue is deemed by SIIT to be caused in part by the use of...
  • Page 234: Printer Warranty And Safety Issues

    Before using generic inks, carefully read P.6-3 [When using generic consum- ables]. Safety issues The consumables specified by Seiko I Infotech use carefully-selected human friendly materials as much as possible. All the required information is disclosed on the MSDS. Before using generic consumables, obtain information from the manufacturer for safety confirmation.
  • Page 235: Use Of Generic Consumables

    Use of generic consumables The printer is designed to offer the best performance with using specified ink and ink cartridges. Though re-filled or generic ink cartridges can be used, SIIT highly recommends you to use SIIT standard inks only in the printer. Generic inks have the potential to cause damage to the printer, leading to interfer- ence in normal operation, and SIIT reserves the right to void the warranty if any issue is deemed by SIIT to be caused in part by the use of non-SIIT inks.
  • Page 236 The guidance message is displayed. SEE CHAPT ER 6 I N U SER 'S G U ID E Refer to the procedures described in the next items.
  • Page 237: To Use An Generic Ink Cartridge

    To use an generic ink cartridge Before conducting the following operations, read P.6-3 [When generic consum- ables are used] carefully. To replace the ink cartridge, refer to P.2-46 [Ink cartridge replacement]. The guidance message is displayed. SEE CHA PT ER 6 I N U SE R 'S G U ID E Press to cancel.
  • Page 238: Cleaning Liquid

    q Use of generic consumables Cleaning liquid Generic cleaning liquid can be used, but requires some operations in the same way as using generic ink. However, generic cleaning liquid have the potential to cause damage to the printer, leading to interference in normal operation, and SIIT reserves the right to void the warranty if any issue is deemed by SIIT to be caused in part by the use of non-SIIT cleaning liquid.
  • Page 239: Appendix

    Appendix This section contains basic specifications, options and con- sumables for the printer. (Content in this section) Basic Specification .............A-2 Options / Consumables ...........A-3...
  • Page 240: Basic Specifications

    Basic specifications Printer Specifications Basic printer specifications ¢ Item Specification / Function Recording method Piezo-type color ink-jet printing Resolution 720 dpi × 720 dpi Paper feed/delivery Rear paper supply, Front paper delivery direction Paper type Vinyl chloride (PVC), Tarpaulin, Coated paper Paper width Maximum 64 inch General solvent ink...
  • Page 241: Options / Consumables

    Options / Consumables Options Options ¢ Item Name Quantity Remarks number Exhaust Attachment IP-265 1 set This flange is used to attach an exhaust duct to the printer. 2 inch Flange IP-152 1 set This flange is used to load roll media with a 2-inch core. 3 inch Flange IP-151 1 set...

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