Seiko I Infotech IP-5620 User Manual

Solvent ink color inkjet printer
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User's Guide
U00122912805
Solvent Ink Color Inkjet Printer
IP-5620/5520
Read this User's Guide before operating the
printer.
Keep this manual for future reference.
Seiko I Infotech Inc.

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Summary of Contents for Seiko I Infotech IP-5620

  • Page 1 User's Guide U00122912805 Solvent Ink Color Inkjet Printer IP-5620/5520 Read this User’s Guide before operating the printer. Keep this manual for future reference. Seiko I Infotech Inc.
  • Page 2 All rights reserved The contents of this manual may be changed without prior notice. Seiko I Infotech Inc. reserves the right to make changes without notice to the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical, arithmetic, or listing errors.
  • Page 3 EC directive, is statutorily obliged to be affixed to the products. In each directive, the scope of directive to be applied to equipment is explicitly defined. Our company’s product IP-5620/IP-5520 conforms the EMC directive (2004/108/EC), low voltage directive (2006/95/EC) and RoHS Directive 2011/65/EU.
  • Page 5 Thank you very much for purchasing the IP-5620/IP-5520 Color Inkjet Printer (here- after simply called the printer.) IP-5620 supports media up to 64 inch width and IP-5520 media up to 54 inch width. The printer is a color inkjet printer using solvent ink and equiped with USB 2.0 interface.
  • Page 7: Components Delivered With This Product

    Components delivered with this product The following components are delivered with the product. If any item is missing or damaged, contact the dealer where the printer was pur- chased or the nearest service representative. Printer Basic configuration item Printer <1 unit> - equipped with USB interface Supplied Accessories...
  • Page 8 Options - Take-up reel unit (64) (IP5-268) (for IP-5620) - Exhaust attachment (IP-265) - Take-up reel unit (54) (IP5-269) (for IP-5520) - Cutter unit (64) (IP5-262) (for IP-5620) - Blower unit (IP-182) - Cutter unit (54) (IP5-263) (for IP-5520) - 2 inch flange (IP5-261)
  • Page 9: Safety Precautions

    Safety precautions The following symbols are used in this manual to ensure proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked with these symbols. Failure to follow the guidelines WARNING marked with this symbol could result in serious personal injury or death.
  • Page 10 WARNING Be sure to read warnings below before use. Use the power supply voltage specified on the nameplate. DO NOT plug several devices into one electrical outlet as this might result in fire or electric shock. Make sure the printer is well grounded. If not, an electrical leak may cause fire or electrical shock.
  • Page 11 The ink used for the device contains petroleum solvent. Since the ink is flam- mable, never operate near open flame. DO NOT swallow ink, storage liquid, cleaning liquid, cap cleaning liquid, wiper cleaning liquid or waste ink, and avoid contact with eyes. It will cause respirato- ry distress and can harm the eyes.
  • Page 12: Handling Precautions

    5. Handle a print head with care. • Do not touch it unnecessarily or scratch it. • Do not touch the bottom (nozzle surface). 6. The use of consumables, accessories and options other than the products speci- fied by Seiko I Infotech affects the printed image quality, causes damage to the printer and invalidate the warranty.
  • Page 13 Maintenance With regard to characteristics of solvent ink, the following maintenance must be performed. 1. Check visually the remaining wiper cleaning liquid everyday. 2. Clean the Capping unit every week. 3. Perform the Print head cleaning [normal] every week. 4. Perform the service cleaning when leaving the printer for long time (2 weeks or more) in power off state.
  • Page 14: Manual Legend (Notational Rules)

    Manual legend (Notational rules) The notations used for text and keys / LCD in this guide are as follows. Notations WARNING - Boxes marked with a "WARNING" describe points of caution for avoiding serious personal injury. CAUTION - Boxes marked with a "CAUTION" describe points of caution for avoiding injury to yourself or damage to the printer.
  • Page 15 Key / LCD notations (Example 1) Keys and LCD notations in a sentence Shows the LCD on Shows the key on the operation panel. the operation panel. MED IA RE Gi hINK Press key to set the f M EDIA M .A DVg printer offline.
  • Page 16 Starting out... Starting out... Connect to a computer. Turn on the power. P.2-2 P.2-3 Replace the ink cartridge. Load the roll media. P.2-30 P.2-7 Register the media. Replace the media. Media name Head height Print mode Media advance value P.2-12 P.2-15 Turn off the power.
  • Page 17 Regular Inspection Regular Inspection (Maintenance) (Maintenance) Check the wiper cleaning Check the Waste ink bottle. liquid. P.4-3 P.4-3 Check stains on the wiper Clean the capping unit. blade. P.4-4 P.4-6 Perform a print head Perform a nozzle print. cleaning [NORMAL]. # PH R E CO V ERY >N OR MA L P.4-24...
  • Page 18 When you want to . . . When you want to . . . Print on the cut media (sheet). Print on the margin of the media. P.2-17 P.2-23 Change the media advance Change the heater temperature value during printing. during printing.
  • Page 19 With new media, the printer needs to be adjusted. With new media, the printer needs to be adjusted. When replacing with a new media Media advance value setting P.4-32 Adjust the advance amount of the media. Adjustment of the print head bidirection position P.4-41 Adjust the ink target position during bidirectional printing.
  • Page 20: Replace Consumables

    Replacement and trouble Replacement and trouble Replace consumables. Media cutter blade Wiper sponge P.4-30 P.5-26 Wiper blade Waste ink bottle Wiper cleaning liquid P.4-28 P.4-26 P.2-40 A warning message is displayed. The panel operation is not possible. PERFORM DAILY MAINTENANCE NOW P.6-13 to P.6-13, P.6-7 The media is not straight.
  • Page 21: Table Of Contents

    TABLE OF CONTENTS Components delivered with this product …………………………………… i Safety precautions ………………………………………………………… iii Handling precautions ……………………………………………………… vi Manual legend (Notational rules) ………………………………………… viii Overview Operating conditions ……………………………………………………… 1-2 Installation space …………………………………………………………… 1-2 Environmental conditions ………………………………………………… 1-3 Appearance / Name and function of each part …………………………… 1-4 Printer front (Paper exit side) ………………………………………………...
  • Page 22 Media cutter blade ………………………………………………………… 1-18 Wiper sponge ……………………………………………………………… 1-19 Storage liquid cartridge set ………………………………………………… 1-19 Cleaning liquid cartridge set ……………………………………………… 1-19 LCD display and state of printer ………………………………………… 1-20 How to read LCD …………………………………………………………… 1-20 Basic operation Connection to a computer ………………………………………………… 2-2 System configuration (Connection example) ………………………………...
  • Page 23 Menu of Operation panel Basic menu operation in offline mode …………………………………… 3-2 Menu layer structure ……………………………………………………… 3-3 Menu tree ………………………………………………………………… 3-4 Basic operation procedure and keys used ………………………………… 3-10 Procedure selection, numerical input, execution and character input ……… 3-11 Explanation of each menu operation …………………………………… 3-17 INK MENU ……………………………………………………………………...
  • Page 24 Head position adjustment ……………………………………………… 4-41 BIDIRECTIONAL ADJUSTMENT method …………………………………… 4-42 [PRINT HEAD ADJUST] adjustment procedure ……………………………… 4-47 [EDGE SENSOR ADJUST] adjustment procedure …………………………… 4-50 How to use options How to use the take-up reel unit …………………………………………… 5-2 Install the media on the take-up reel unit ………………………………… 5-3 Tension take-up / Loose take-up setting ……………………………………...
  • Page 25 Overview This section describes the information needed before using the printer (basic knowledge). After reading this section, proceed to section 2. (Content in this section) Operating conditions............1-2 Appearance / Name and function of each part ..1-4 CP_Manager ................. 1-9 Options ................1-10 Consumables ..............1-12 LCD display and state of printer ........1-20...
  • Page 26: Operating Conditions

    Operating conditions This section describes the operating conditions required for the printer. Installation space The adequate space is required around the printer for normal operations, including consumables replacement, print processing, blower unit shifting and ventilation, as well as parts replacement for repairing. Be sure to secure the space indicated in the picture below.
  • Page 27: Environmental Conditions

    Environmental conditions ¢ Operating temperature and humidity ranges The printer should be used within the temperature and humidity ranges shown below. Temperature : 15 °C to 30 °C (60 °F to 86 °F) Humidity : 30% to 70% ¯ To obtain better print quality, use the printer within temperatures of 20 to 25 °C (68 °F to 77 °F.) ¯ To keep a stable and good print quality, the printer slows down the print speed when the operating temperatures exceeds 41 °C (106°F).
  • Page 28: Appearance / Name And Function Of Each Part

    Appearance / Name and function of each part The printer is shown with the name and function of each component. Printer front (Paper exit side) Front cover Pressure roller up/down lever Cap cover Close it when printing. This lever xes or releases the Open it when cleaning the media.
  • Page 29: Printer Rear (Paper Feed Side)

    Printer rear (Paper feed side) Pressure roller up/down lever This lever xes or releases the media. It is inter-linked with the pressure roller up/down lever on the front of the printer. Exhaust attachment (option) installation location Media holder To be installed at both ends of the roll media.
  • Page 30: Print Head

    Print head Head up down mechanism By lowering the lever, the print head position rises by 0.5mm. Capping unit Wiper blade Capping unit It removes foreign matters It prevents the nozzles of the on the surface of the print head from drying. nozzles of the print head.
  • Page 31: Heater

    q Appearance / Name and function of each part Heater This printer is equipped with three heaters for ink fusing and image quality stabilization. Front Rear Carriage Print head Media feed direction Paper guide(rear) Media Preheater Preheats the media. Print heater After heater Make the ink penetrate into the Dries ink to stabilize print quality.
  • Page 32: Operation Panel

    Operation panel The keys, LEDs and LCD are laid on the operation panel of the printer as shown below. The buzzer is to notify the operator when an error occurs or an invalid key is pressed. It shows the status of the printer and displays the menu window. It displays various message and status in alpha-numeral, KANA and ON, blinking and OFF indicate the symbols (2 rows, 20 characters).
  • Page 33: Cp_Manager

    CP_Manager The Printer supports the CP_Manager software that provides a general view of the Printer status. The following operations can be performed with CP_Manager™. Panel operations - Display Printer status - Create media preset, input adjustment values - Execute nozzle printing, adjustment patterns printing - Maintenance time notice, maintenance operation.
  • Page 34: Options

    Options Exhaust attachment (IP-265) An optional unit to attach an exhaust duct to the printer. Recommended air flow: 0.1 to 0.6 CMM *CMM= Cubic meter per minute 2 inch flange (IP5-261) This flange is used to load the roll media of 2 inch core. Blower unit (IP-182) Blower unit This unit dries ink by sending air...
  • Page 35: Take-Up Reel Unit (64) (Ip5-268)

    Take-up reel unit (64) (IP5-268) This unit is used to reel in the printed media. (For IP-5620) Take-up reel unit (54) (IP5-269) This unit is used to reel in the printed media. (For IP-5520) Cutter unit (64) (IP5-262) This unit is used to cut the printed media manually. (For IP-5620) Cutter unit (54) (IP5-263) This unit is used to cut the printed media manually.
  • Page 36: Consumables

    Printing conditions may vary depending on the installation environment and the media lot. We recommend you perform test prints before printing. For more details, contact your dealer or Seiko I Infotech sales. - Glossy vinyl chloride - Matte vinyl chloride - Tarpaulin ¢...
  • Page 37 ¢ Precautions for preparing media ¯ Avoid a change in temperature and humidity after opening the package. Load media after leaving the media in the operation environment for 3 hours or more. Be careful of humidity changes when turning air conditioners ON or OFF. ¯...
  • Page 38: Ink

    ¢ Ink types Use only the recommended ink cartridges listed below. (Ink cartridges using the cartridge holder) Type Content Quantity Type Content Quantity IP5-301 Y (Yellow) (GX ink) 500 ml IP5-311 Y (Yellow) (IX ink) 500 ml IP5-302 M (Magenta) (GX ink) 500 ml IP5-312 M (Magenta) (IX ink) 500 ml...
  • Page 39: Waste Ink Bottle

    q Consumables Note - Do not force ink cartridges in the wrong slot. WARNING - Never place the ink close to open flames. Doing so will create a fire hazard. - Do not swallow ink and avoid contact with eyes. It will cause respiratory distress and can harm the eyes.
  • Page 40: Daily Maintenance Kit

    Observe local regulations for disposal. - Always wear gloves when you dispose of waste ink. Daily maintenance kit Use the following cleaning liquid, cleaning stick, cleaning roller, cleaning swab, wiper blade, and tweezers specified by Seiko I Infotech. Type Content Quantity...
  • Page 41: Cap Cleaning Liquid

    Consumables Cap cleaning liquid Use the following cap cleaning liquid specified by Seiko I Infotech. Type Content Quantity IP5-292 Cap cleaning liquid (for both GX and IX inks) (300 ml) 1 piece WARNING - Do not swallow cap cleaning liquid and avoid contact with eyes. It will cause respiratory distress and can harm the eyes.
  • Page 42: Cleaning Stick

    Quantity IP5-321 Wiper blade (Type S) (for both GX and IX inks) 2 pieces Media cutter blade Use the following media cutter blade specified by Seiko I Infotech. Type Content Quantity IP5-124 Media cutter blade (for both GX and IX inks)
  • Page 43: Wiper Sponge

    Quantity IP5-123 Wiper sponge (for both GX and IX inks) 1 piece Storage liquid cartridge set Use the following storage liquid cartridge specified by Seiko I Infotech. Type Content Quantity IP5-293 Storage liquid cartridge (for both GX and IX inks)
  • Page 44: Lcd Display And State Of Printer

    LCD display and state of printer This section explains how to read the LCD display and the state of the printer. When using neon ink, Lc is displayed as Ny (neon yellow) and Lm is displayed as Np (neon pink) on the LCD panel. How to read LCD (1) Initialization display Shows the initialization of the printer when...
  • Page 45 (4) Online state (waiting for print) display Shows that print heads are waiting for R EST IN G printing, data transfer or warm up instruction. NO R MAL L N D B I (5) Online state (print pause mode) display Shows an interrupted state during printing.
  • Page 46 LCD display and state of printer LCD display and state of printer (8) Online state (print information mode) display Shows the media used, remaining ink, and remaining media. Every 3 second P R I N TE R R EA DY interval or R O LL : 1 6 25 / PA P ER C INK L E VE L XXX%...
  • Page 47 LCD display and state of printer (9) Offline state (menu mode) display Shows that the menu operations are available hI NK MED I A R EGi in the offline state. fME D IA M .AD Vg P.3-2 [Basic menu operation in offline mode]) - denotes the access key to each menu.
  • Page 48 1-24...
  • Page 49 Basic operation This section describes the basic operation of the printer, such as turning the printer on and off and media replacement. (Content of this section) Connection to a computer ..........2-2 Power ON / OFF procedure ..........2-3 Media replacement ............2-7 How to use the media edge guards ......2-19 How to switch the pressure ..........2-20 Feeding the media [Feed] ..........2-21...
  • Page 50: Connection To A Computer

    Connection to a computer This section describes the procedure to connect the printer to a computer. System configuration (Connection example) See below. Printer Computer USB interface Connecting procedure Connect the cable following the procedure below. Turn off the power of the printer and computer to be connected. Note - When the printer and a computer are connected, turn on the power of the printer first and turn off the power of printer last when powering them down.
  • Page 51: Power On / Off Procedure

    Power ON / OFF procedure Use the power switch on the operation panel of the printer to turn the power on or off. Note - When the printer and a computer are connected, turn on the power of the printer first and turn off the power of the printer last when powering them down.
  • Page 52: Power-On Procedure

    Power-on procedure Connect the supplied power cable to the Power inlet power inlet of the printer and AC power supply outlet. Turn on the power switch on the operation panel. When turning on the power, the printer performs the power-on self-diagnostic test and displays the following messages on the operation panel.
  • Page 53 q Power ON / OFF procedure - If the LED on the operation panel does not light when the power switch on the opera- tion panel is turn on, the power supply is defective. - When a problem is detected in the power-on self-diagnostic test, an error message is displayed on the LCD.
  • Page 54: Power-Off Procedure

    Power-off procedure To turn off the power of the printer, keep pressing the power switch on the SHU T T IN G D OW N operation panel for 2 seconds. PL EASE WA IT The message shown above is displayed on the LCD to show that the shutdown process is being executed.
  • Page 55: Media Replacement

    Media replacement This section describes the roll media installation / removal procedure. The two situations below require roll media replacement:- When the roll media is finished, the roll media is replaced. - When the roll media is jammed, the roll media is replaced. The roll media replacement procedure for each case is shown below.
  • Page 56 Move the right side media holder to the right end. Note - When using media with adhesive applied to the core at the end of the roll, this adhesive may stick to the paper guide or the platen. In this case, always clean up the adhesive. Set the roll media to the media holder fixed on the left side.
  • Page 57 q Media replacement Raise the pressure roller up / down lever. Note - There are three selectable positions (up, middle and down) on the pressure roller up / down lever. To raise (release) the pressure roller here, raise the pressure roller up / down lever to the top position.
  • Page 58 Move the media holders so that the both edges of the media are equally distributed on the pressure roller. Load the media so that the media is evenly applied to the pressure roller. - Noting the relationship between the label gradation (indication line) and the media width will let you easily adjust the position next time you will set the media.
  • Page 59 q Media replacement Lower the pressure roller up / down lever. After this, follow the instructions on LCD screen. Note - To lower (press) the pressure roller, lower the pressure roller up / down lever to the lowest position. ( P.2-20 [How to switch the pressure]) Open the front cover and align the media...
  • Page 60 SEL EC T ME DI A Select the type of media. ME D IA :PA PER Select the type of media registered SEL EC T M ED IA M ED IA :XXX with the keys and press P.3-20 [MEDIA key. ( REG MENU]) To register a new media [NEW MEDIA ENTRY] is displayed at the...
  • Page 61 q Media replacement Note - With tarpaulin and other high basis weight media, limit the media slack on the media roll side to 15 cm. The weight of the loose media may unwind the roll media. - When rewinding more than 30 cm of the media, do not rewind it at once but execute the operation slowly while eliminating the slack by rotating the media by hand.
  • Page 62 <Incorrect installation> Eliminate the slack so that the media does not become like in the two examples below. The figures on the upper parts are perspective views of the printer rear side. The figures on the lower parts are sectional views of the paper feed mechanism. The slack is in gray in the perspective views and in dashed line in the sectional views.
  • Page 63: Roll Media Removal Procedure

    q Media replacement Roll media removal procedure Raise the pressure roller up / down lever. Rewind the flange to roll back the media. Pressure roller up / down lever Loosen the screw of the media holder to the right, and while moving this media holder slightly to the right, remove the roll media from the media holder.
  • Page 64: When Replacing The Roll Media After It Runs Out

    Pull the roll media out of the left media holder and remove the roll media. When replacing the roll media after it runs out When the printer runs out of media, the printer automatically detects the end and displays a message. Depending on the media’s finishing (media glued to core), the printer may not automatically detect it.
  • Page 65: Cut Media Installation Procedure

    q Media replacement Cut media installation procedure Open the front cover and slide the media edge guards to each end of the platen. Then, close the front cover. Raise the pressure roller up / down lever. Advance the media until the leading edge of the media comes out of the front cover.
  • Page 66: When Using 2 Inch Core Rolls

    When using 2 inch core rolls 2 inch core rolls can be used when the 2 inch flange option is installed. This sec- tion describe the procedure to install the 2 inch flange. Remove the R pin from the 3 inch flange, then remove the flange. R pin Install the 2 inch flange Note...
  • Page 67: How To Use The Media Edge Guards

    How to use the media edge guards Using the media edge guards protect the print heads from media edges’ curls. Slide the edges of the guards over the edges of the media. Press this part to set it easily. Media Media edge guard Note - Set “use / not-use”...
  • Page 68: How To Switch The Pressure

    How to switch the pressure Switch over the pressure between the pressure roller and the grit roller used for media feeding to match different media. The bottom position is normally used. When skew occurs in the media and the media cannot be fed or when using a media with weak elasticity such as a thin cloth, switch to [weak], the center posi- tion.
  • Page 69: Feeding The Media [Feed]

    Feeding the media [Feed] This function feeds the media. Set the printer to offline.(Press key.) hIN K M ED IA R E Gi fMED I A M.A D Vg Press key to move the menu hR E WI ND FO R M FE ED i group to the second layer menu and to f PH.R EC PH.MAI Ng...
  • Page 70: Rewind The Media [Back Feed]

    Rewind the media [Back Feed] This function rewinds the media. Set the printer to offline. (Press key.) hIN K MED I A R EGi fME D IA M .AD V g To display the [REWIND] menu, press hR E W IN D F OR M F EED i key.
  • Page 71: How To Use The Origin Setting Function

    How to use the origin setting function <Origin setting function> When a small image is printed on, for example, a “64” width media, a large margin is created as shown below. By returning the printed media and re-setting the origin of print start, another image may be printed in this margin.
  • Page 72 N EST OR IG IN SE T T IN G When [NEST ORIGIN SETTING] is displayed, C A R R IAGE MO VIN G move the carriage to the desired position as the origin with keys. NE ST O R IG IN SE T TI NG Press key to confirm the origin setting.
  • Page 73: Changing Temperature Using The Heater Control Menu

    Changing temperature using the heater control menu The heater initial value that is set in MEDIA REG MENU is automatically set for the temperature of each heater. Therefore, the heater control menu is generally not needed. The heater control menu is used to fine-adjust the heater temperature during printing or to monitor the current heater temperature.
  • Page 74 ¢ Reference information on media types and heater settings The heater set temperatures and reference set values (initial values) of print mode for each type of media are shown in the table below. Change the settings accord- ing to the media in use. Recommended heater temperature Media setting...
  • Page 75 (2) When print data is received from the computer, either of the following is performed before printing. P.3-34 [(22) g If [HEATER PREF] is set to [SOFTWARE] in the MEDIA menu ( HEATER PREF] – The set temperature on the heater control menu is overwritten by the temperature that is set by the RIP (print data, job), and heating starts.
  • Page 76: Change The Print Head Height

    Change the Print head height Switch the print head height to match the thickness of the media. To switch the height of print head, use the head up down mechanism. Set the printer to offline. (Press key.) hIN K M ED IA R EG i fM ED IA M.A D Vg Press...
  • Page 77 Switch the height of print head with the head up down mechanism. Normal (for thin (normal thickness) media) High (for thick media) ¯ [High] is 0.5 mm higher than [Normal]. Generally, [Normal] is used for glossy and matte vinyl chloride, and [High] is used for tarpaulin and FF.
  • Page 78: Ink Cartridge Replacement

    Ink cartridge replacement This section describes the ink cartridge replacement procedure. Replace (or remove and insert again) the ink cartridges in the following cases: - When the ink cartridge is empty and the ink cartridge needs to be replaced - When no ink cartridge is installed - When the ink cartridge is not recognized - When ink cartridges with a large amount of ink are needed for lengthy printing or similar operation...
  • Page 79: When The Ink Cartridge Is Empty And It Needs To Be Replaced

    When the ink cartridge is empty and it needs to be replaced The following message is displayed. R EPL ACE XX IN K C AR T R ID G E XX : Ink name K : Black Lm: Light magenta Lc : Light cyan C : Cyan Replace the ink cartridge following the...
  • Page 80: Reloadable Cartridge Replacement

    Reloadable cartridge replacement This section describes the reloadable cartridge replacement procedure. Consumables [Appendix 3 For details about reloadable cartridge names and types, Options / Consumables]. Color identification label (ink cartridge back) Color identification label Upper plate Tail section Lower plate Board protective sheet Spout...
  • Page 81: Used Ink Cartridge Removal Procedure

    Used ink cartridge removal procedure Pull the used ink cartridge, together with the cartridge holder, out of the printer. Remove the cartridge holder cover. While keeping the two cover securing claws open by moving them to the outside (arrows (1) direction), pull the cartridge holder cover toward the top (arrow (2) direction).
  • Page 82 Remove the used ink cartridge tail section from the tail section fixing plate. Remove the used ink cartridge spout from the cartridge holder. Referring to the locations on the cartridge holder shown in the figure, slide the four protrusions of the ink cartridge lower plate in the arrow direction, and remove the ink cartridge from the cartridge holder.
  • Page 83: Ink Cartridge Installation Procedure

    Ink cartridge installation procedure Tail section fixing plate Make sure that the ink cartridge upper plate is face up, and insert the tail section in the hole shown in white in the figure to the right. Upper plate Upper plate Tail section Lower plate Spout...
  • Page 84 Referring to the locations on the cartridge holder shown in the figure, insert the four protrusions of the ink cartridge lower plate and slide them under the plate guide following the arrow direction. Insert the ink cartridge spout in the cartridge holder. Note - Do not install the ink cartridge with the spout tilted.
  • Page 85 Insert the board in the cartridge holder cover. With the golden surface of the board facing up, insert it so that the board shape matches the shape of the cartridge holder cover. Note - Do not take the board protective sheet off until you install the reloadable cartridge to the printer.
  • Page 86 Insert the tail section fixing plate hooks into the ink cartridge tail section holes to attach it. Note - Do not apply an excessive force as the ink cartridge holes may be deformed. Hook the tail section fixing plate to the cartridge holder claws.
  • Page 87 Insert the reloadable ink cartridge into the slot. Note - Check that the color on the ink cartridge tail section label and the color on the ink box label are the same. - Do not push strongly the tail section fixing plate toward the inside. - The Ny (neon yellow) cartridge must be inserted in the slot with the Lc label, and the Np (neon pink) cartridge in the slot with the Lm label.
  • Page 88: Waste Ink Bottle Replacement

    Waste ink bottle replacement This section explains the waste ink bottle replacement procedure. There are two situations that require the waste ink bottle replacement procedure: - When no waste ink bottle is installed - When the waste ink bottle is full The procedure for each case is described below.
  • Page 89 # BOT T LE EM PT Y ? The following message is displayed to * NO reset (clear) the waste ink counter. #B OT TL E EMPT Y ? *YES Note - The printer automatically calculates waste ink with a counter and displays the message prompting replacement of the waste ink bottle when the waste ink bottle is full.
  • Page 90: When No Waste Ink Bottle Is Installed

    When no waste ink bottle is installed The following message is displayed. B OT T LE OU T IN STA LL B OT TL E P.2-40 [Waste ink bottle Install a waste ink bottle. Refer to replacement] steps 1 to 4. The following message is displayed to # BOT T LE EM PT Y ? reset (clear) the waste ink counter.
  • Page 91: The Media Was Skewed

    The media was skewed. The printer checks for media skew when the printing starts and at every three meters of print (*). If the printer detects the skew level is larger than specified, the print operation is suspended and an operation panel message appears so that you can select to continue or cancel the print.
  • Page 92 2-44...
  • Page 93: Menu Of Operation Panel

    Menu of Operation panel This section explains the basic operations and structure of the operation panel menu, and the operations in each menu. (Content of this section) Basic menu operation in offline mode ....... 3-2 Explanation of each menu operation .......3-17...
  • Page 94: Basic Menu Operation In Offline Mode

    Basic menu operation in offline mode Press key while the printer is in idle mode (online status) to put the printer in offline mode, display the menu on the LCD and enable menu operations. hINK MEDIA REGi fMEDIA M.ADVg FORM FEEDi hREWIND PH.MAINg fPH.REC...
  • Page 95: Menu Layer Structure

    Menu layer structure The menu consists of the following layers. <First layer menu> This is the menu group displayed first. Several menus may exist on the lower layer. <Second layer menu> This menu group is under the first layer. <Third layer menu> This menu group is under the second layer.
  • Page 96 Menu tree INK MENU MEDIA REG XX INK LEVELZZZ% P.3-17 MEDIA M.ADV DATE:YY/MM/DD P.3-17 MEDIA MENU ROLL(PAPER) P.3-18 YYYYmm P.3-18 SHEET(PAPER) P.3-18 YYYYmm×ZZZZmm NEST(PAPER) P.3-18 YYYYmm REMAINING MEDIA P.3-19 >XX:YYYm MEDIA TYPE P.3-19 >XX:YYYYYY MEDIA REG MENU #SELECT MEDIA P.3-24 >01:PAPER P.3-20 #RENAME MEDIA...
  • Page 97 q Basic menu operation in offline mode #USE EDGE GUARD P.3-29 >01:YES #SKEW CHECK P.3-29 >01:ON #MEDIA ADV MODE P.3-29 >01:FWD ONLY #TUR MODE P.3-29 >01:LOOSE #LEADING EDGE P.3-30 >01:NORMAL #SUCTION FAN LEVEL P.3-30 >01:NORMAL #AFTER HEATER T P.3-31 >01: ˚C #PRINT HEATER T P.3-31...
  • Page 98 #PH REST TIME P.3-34 >01:10sec #REMAINING MEDIA P.3-35 >01:YYYm #MEDIA ADV VALUE P.3-35 >01:100.00% #BIDIR ADJ1 L YY P.3-35 >01:+00 #BIDIR ADJ1 R YY P.3-36 >01:+00 #BIDIR ADJ2 L YY >01:+00 P.3-36 #BIDIR ADJ2 R YY >01:+00 P.3-36 #BIDIR ADJ3 L YY >01:+00 P.3-37 #BIDIR ADJ3 R YY...
  • Page 99 q Basic menu operation in offline mode M.ADV MENU #SING. ADV P.3-41 #EXECUTE> P.3-40 #AUTO BIDIR ADJUST P.3-44 #EXECUTE> #MULTI ADV P.3-42 #EXECUTE> #MANUAL BIDIR ADJUST P.3-45 #EXECUTE> REWIND FORM FEED REWIND MENU REWINDING MEDIA PH.REC PH.MAIN P.3-46 P.3-46 PH.REC MENU #PH RECOVERY P.3-47 >NORMAL...
  • Page 100 PRINTER SETUP PRINTER MENU #CONFIG PRINT P.3-52 ADJUST HEATER > P.3-52 #ERROR LOG PRINT P.3-52 > #HISTORY PRINT P.3-52 > ADJUST MENU #NOZZLE PRINT P.3-53 #EXECUTE> P.3-53 #NOZZLE POS ADJ P.3-54 #EXECUTE> #PRINT HEAD ADJUST P.3-54 #EXECUTE> #EDGE SENSOR ADJUST P.3-55 #EXECUTE>...
  • Page 101 q Basic menu operation in offline mode #MAIN PCA VER P.3-59 * XXXXX #CARRIAGE PCA P.3-59 * XXXXX #BTC VER P.3-59 * X.X #ATG VER P.3-60 * X.X #RSM VER P.3-60 * X.X #PTG VER P.3-60 * X.X #USB ADDRESS P.3-60 * 000 #USB SPEED...
  • Page 102: Basic Operation Procedure And Keys Used

    Basic operation procedure and keys used Set the printer in the menu operable state. • The menu becomes accessible in the offline state. • The menu group screen is displayed in the offline state. Select the menu group. keys : These select the desired menu group. : This steps to the next menu group on the screen. Select the menu. keys : These step through menus on the same layer.
  • Page 103: Procedure Selection, Numerical Input, Execution And Character Input

    q Basic menu operation in offline mode Procedure selection, numerical input, execution and character input ¢ When the parameter is the selection input method The procedure for [PRINT MODE] in the MEDIA REG MENU is explained. With keys, select the hINK MEDIA REGi M.ADVg...
  • Page 104 ¢ When the parameter is the numeral input method The procedure for [MEDIA ADV VALUE] in the MEDIA REG MENU is explained. With keys, select hINK MEDIA REGi menu group. fMEDIA M.ADVg With key, select MEDIA REG MENU. With keys, select the lower #MEDIA ADV VALUE layer menu of MEDIA REG MENU.
  • Page 105 q Basic menu operation in offline mode ¢ When the parameter is an execution command Case 1 : In case of executing a print The procedure for [CONFIG PRINT] in the PRINTER MENU is explained. With keys, select SETUPi hPRINTER fADJUST HEATERg the menu group.
  • Page 106 Case 2 : When the parameter is displayed only The procedure for [BOOT VERSION] menu in SETUP MENU is explained. With keys, select SETUPi hPRINTER HEATERg fADJUST the menu group. With key, select the setup menu. #BOOT VERSION With keys, select the lower * X.XX layer menu of setup menu.
  • Page 107 q Basic menu operation in offline mode ¢ When the parameter is the character input method The procedure for [RENAME MEDIA] in the MEDIA REG MENU is explained. With keys, select MEDIA REGi hINK the menu group. M.ADVg fMEDIA With key, select MEDIA REG MENU.
  • Page 108 <Character Selection Table> Character Character code group Backward Symbols space, !, • • • • key) Numerals 0 to 9 Alphabet • Capital letter A to Z Forward Alphabet • Small letter a to z key) Special characters a, ä, b, • • • • 3-16...
  • Page 109: Explanation Of Each Menu Operation

    Explanation of each menu operation - Information regarding Lm (light magenta) and LC (light cyan), or Ny (neon yellow) and Np (neon pink) in each menu is displayed only for 6 color specifications printers. Informa- tion regarding these colors is not displayed for 4 color specifications printers. INK MENU Displays the ink information.
  • Page 110: Media Menu

    MEDIA MENU Shows the media information. When pressing key, the following media infor- mation is displayed. MEDIA REGi hINK M.ADVg fMEDIA ROLL(XXXXXX) XXXXXX : Media name YYYY : Media width YYYYmm Media Displays information about the media curently set. When roll media or nest is set, the media name and width are displayed. When sheet media is set, the media name, width and length are displayed.
  • Page 111 q Explanation of each menu operation <In case of nest (the print origin is set with the origin setting function)> (In case of display in mm) NEST(XXXXXX) XXXXXX : Media name YYYYmm YYYY : Media width YY" (In case of display in inch) Remaining media Set the amount of remaining media.
  • Page 112: Media Reg Menu

    MEDIA REG MENU Set the parameters used for printing. To set the parameter, press key. hINK MEDIA REGi M.ADVg fMEDIA #SELECT MEDIA XX : Media number >XX:YYYYYY YY : Media name 20 pieces of media information of the following MEDIA REG MENU can be registered. (1) MEDIA SELECTION ( 17) COLOR ST RI P E ( 18) P H H EI GH T VAL...
  • Page 113 q Explanation of each menu operation ¢ How to select the media Select the MEDIA REG MENU with hINK MEDIA REGi fMEDIA M.ADVg key. Select [SELECT MEDIA] with #SELECT MEDIA >01:PAPER keys. When the media is already regis- tered, [*] mark is displayed. To change the parameter, press key.
  • Page 114 ¢ Preset media initial value A maximum 20 types (media No. 01 to 20) of media can be saved. A saved media can be modified and deleted. However, the media No. 01 (PAPER) and the me- dia currently set into the printer cannot be deleted. The initial values are shown below.
  • Page 115 q Explanation of each menu operation ¢ How to set a parameter P.3-35) in the media number Here, the entry of the MEDIA ADVANCE VALUE ( [02] is explained. In the MEDIA REG MENU, display #MEDIA ADV VALUE >02:100.00% [#MEDIA ADV VALUE] with keys.
  • Page 116 SELECT MEDIA Select the new registration or the media num- #SELECT MEDIA ber of a media of which parameters have been >XX:YYYYYY changed. 20 types of media numbers from [01] XX : Selected media number to [20] can be selected. YYYYYY : Media name - When entered in the MEDIA REG MENU, the currently set media number is displayed first.
  • Page 117 q Explanation of each menu operation There are 4 types of print mode. Choose the suitable mode to meet the type of media, productivity and image quality. 1. NORMAL [productivity + image quality weight] The printer prints with a resolution of 540 × 540 dpi. Normally, use this mode. This mode is balanced be- tween productivity and image quality.
  • Page 118 Smart pass Print mode Print resolution name Medium High High Speed 540×360 dpi 17.8 (*2) 11.7 Normal 540×540 dpi 11.9 IP-5620 High Quality 720×720 dpi Max Quality 900×900dpi High Speed 540×360 dpi 16.8 (*2) 11.0 Normal 540×540 dpi 11.2 IP-5520 High Quality 720×720 dpi...
  • Page 119 q Explanation of each menu operation Density Print mode Normal High Density High Speed 1.0(*1) Normal 1.5(*2) High Quality Max Quality With [PRINT MODE] set to [HIGH SPEED], the density will not change even by setting [DENSITY] to [HIGH DENSITY]. The [SMART PASS] setting automatically changes to [MEDIUM] when: - [PRINT MODE] is set to [NORMAL];...
  • Page 120 FLATTENING MODE Select the FLATTENING MODE. If the media stay for #FLATTEN TIME a long period of time set in the printer, the leading >XX:NONE edge of roll media can wrinkle or get dirty, resulting XX : Selected media number in print defects.
  • Page 121 q Explanation of each menu operation EDGE GUARD Select whether the media edge guards are #USE EDGE GUARD used or not. With this setting, the right and left >XX:YES margins of the media change. XX : Selected media number <Parameter (selection)> Set when the edge guards are used.
  • Page 122 (12) LEADING EDGE Detects the edge of the media when replac- #LEADING EDGE ing or setting the media, and selects whether >XX:NORMAL the media should be returned to the waiting XX : Selected media number position. When the take-up reel unit is used, the media will not be returned to the waiting position regardless of this setting.
  • Page 123 q Explanation of each menu operation (14) AFTER HEATER T (When temperature unit is Centigrade) Set the after heater temperature. However, #AFTER HEATER T when “**” is set, the after heater does not work. >XX:30˚C (When temperature unit is Centigrade) #AFTER HEATER T >01:086˚F <Parameter (numeral input)>...
  • Page 124 (17) COLOR STRIPE Select whether the color stripe is printed or #COLOR STRIPE not. >XX:ON XX : Selected media number <Parameter (selection)> The color stripe is added. The color stripe is not added. - Loss of print data (clogged nozzles) may be experienced when the color stripe is not added.
  • Page 125 q Explanation of each menu operation (19) PH CLEANING Select whether to automatically perform #PH CLEANING cleaning to maintain the print heads in good >XX:REDUCED operating condition. XX : Selected media number <Parameter (selection)> REDUCED Cleaning is executed automatically at the start or end of a print depending on print history.
  • Page 126 (22) HEATER PREF Select the heater temperature setting priority. #HEATER PREF >XX:SOFTWARE XX : Selected media number <Parameter (selection)> SOFTWARE Data (temperature) sent from RIPof the computer has the priority. FRONT PANEL The temperature set in the MEDIA REG MENU of the printer has the priority.
  • Page 127 q Explanation of each menu operation (25) REMAINING MEDIA Set the remaining media length. By setting the #REMAINING MEDIA remaining media in advance, the amount of >XX:YYYm the remaining media after printing becomes >XX:YYYYft available in the MEDIA MENU. XX : Selected media number Enter “***”...
  • Page 128 (28) BIDIR ADJ1 R Sets the adjustment value for the right side for #BIDIR ADJ1 R HIGH SPEED and NORMAL print modes. >XX:+00 YY : Ink color Display order Y XX : Selected media number <Parameter (numeral input)> ±, -15 to +15 Note - For the method to determine the adjustment value, refer to [Section 4 Head position adjustment] (...
  • Page 129 q Explanation of each menu operation (31) BIDIR ADJ3 L ADJ3 sets the adjustment value for MAX QUAL- #BIDIR ADJ3 L ITY print mode. This parameter sets the value >XX:+00 for the left side. YY : Ink color XX : Selected media number Display order Y <Parameter (numeral input)>...
  • Page 130 (34) COPY MEDIA Select the media number to copy. #COPY MEDIA It is used to copy the media information (pa- >XX rameters) of one registered media to another XX : Copy source media number media. Set the copy destination in [(35) PASTE MEDIA].
  • Page 131 q Explanation of each menu operation ¢ How to copy the parameter Here, the procedure to copy the parameters of the media No. 13 to the media No. 20 is explained. Select the copy source. #COPY MEDIA >01 Select the media number with keys.
  • Page 132: M.adv Menu

    M.ADV MENU Set the parameters regarding media advance adjustment. Press key to change the parameters. hINK MEDIA REGi fMEDIA M.ADVg #SING. ADV #EXECUTE> ¢ Advance adjustment Perform the media advance adjustment when the media print conditions (media roll, heater temperature, vacuum level, pressure switch) have been changed. To determine the media advance adjustment value, print the adjustment pattern, read the adjustment value form the print pattern, then set the value to the printer.
  • Page 133 q Explanation of each menu operation SING. ADV Press keys to select the adjust- #SING. ADV ment pattern to print (upper layer menu), and #EXECUTE> confirm with key. Then, select and confirm the lower layer menu. #MULTI ADV #EXECUTE> Lower layer menu: #EXECUTE: Print the media advance adjustment pattern with the current MEDIA ADV VALUE. <Parameter (execution)>...
  • Page 134 MULTI ADV Press keys to select the adjust- #MULTI ADV ment pattern to print (upper layer menu), and #EXECUTE> confirm with key. Then, select and confirm the lower layer menu. #SING. ADV #EXECUTE> Lower layer menu: #EXECUTE: Print 3 patterns with the current ADJ VALUE - 0.2%, the current ADJ VALUE and the current ADJ VALUE + 0.2%.
  • Page 135 q Explanation of each menu operation #SING. ADV: 100.00% - The adjustment value can be changed just before printing the adjustment pattern. #EXECUTE> Press the key to change the adjustment #SING. ADV: 100.00% value. #ADJ VALUE * 100.20% Use the keys to modify the #SING.
  • Page 136 (3) AUTO BIDIR ADJUST Press keys to select the bidirec- #AUTO BIDIR ADJUST tional adjustment pattern to print (upper layer #EXECUTE> menu), and confirm with key. Then, select and confirm the lower layer menu. #MANUAL BIDIR ADJUST #EXECUTE> Lower layer menu: #EXECUTE: Print the selected bidirectional adjustment pattern. <Parameter (execution)>...
  • Page 137 q Explanation of each menu operation (4) MANUAL BIDIR ADJUST #MANUAL BIDIR ADJUST Press keys to select the bidirec- #EXECUTE> tional adjustment pattern to print (upper layer menu), and confirm with key. Then, select and confirm the lower layer menu. #AUTO BIDIR ADJUST #EXECUTE>...
  • Page 138: Rewind Menu

    REWIND MENU While you keep pressing key, the media is being rewound. FORM FEEDi hREWIND fPH.REC PH.MAINg REWINDING MEDIA Release key to stop the media. The printer returns to the offline state (menu mode). 3-46...
  • Page 139: Ph.rec Menu

    q Explanation of each menu operation PH.REC MENU This is used to perform the print head cleaning. Press key to enter the PH.REC MENU. FORM FEEDi hREWIND PH.MAINg fPH.REC #PH RECOVERY >NORMAL <Parameter (selection)> NORMAL Recover clogged nozzles. STRONG Recover clogged nozzles when not fixed with [NORMAL]. For details about the cleaning operation, refer to [Section 4 Print head clean- ing] ( P.4-24).
  • Page 140: Form Feed Menu

    FORM FEED MENU While pressing key, the printer keeps feeding the media. (In case of a sheet media, the paper is ejected.) FORM FEEDi hREWIND fPH.REC PH.MAINg FEEDING MEDIA Release key to stop the media. The printer returns to the offline state (menu mode).
  • Page 141: Ph.main Menu

    q Explanation of each menu operation PH.MAIN MENU This menu is used to perform maintenance and replacement of the capping unit and wiper blade, and the cleaning of the ink circuit. Press key to enter the PH.MAIN MENU. FORM FEEDi hREWIND fPH.REC PH.MAINg...
  • Page 142 Service Execute the service (cleaning) operation. #INK SYSTEM OPT >STORE INK SYS <Parameter (selection)> STORE INK SYS Clean the print head and ink circuit with storage liquid, then fill it with storage liquid so that the printer can be left for a long period of time.
  • Page 143 q Explanation of each menu operation Fill Cap This function fills the cap with ink so that the #WASH PRINTHEADS print heads (nozzle surface) are covered with > ink and clogged nozzles are cleared. Leave the printer 1 to 2 hours and check the condition again.
  • Page 144: Printer Menu

    PRINTER MENU Use the following when executing the functions provided in the printer. Press key to enter the PRINTER MENU. hPRINTER SETUPi HEATERg fADJUST #CONFIG PRINT > Menu print This function prints the printer information #CONFIG PRINT and panel setting information. >...
  • Page 145: Adjust Menu

    q Explanation of each menu operation ADJUST MENU Use this function when setting the mechanical adjustment parameters. Press key to enter the ADJUST MENU SETUPi hPRINTER HEATERg fADJUST #NOZZLE PRINT #EXECUTE> Press keys to select the print pattern (upper layer menu), and confirm with key.
  • Page 146 NOZZLE POS ADJ Prints the nozzle position adjustment pattern. #NOZZLE POS ADJ (Use for maintenance.) #EXECUTE> PRINT HEAD ADJUST Prints the head position adjustment pattern. #PRINT HEAD ADJUST #EXECUTE> #EXECUTE: Prints the head position adjustment pattern. <Parameter (execution)> NONE Adjusts the head position (print position in the right and left direction of the media) of primary printing direction of each print head.
  • Page 147 q Explanation of each menu operation EDGE SENSOR ADJUST Prints the sensor position adjustment pattern. #EDGE SENSOR ADJUST #EXECUTE> #EXECUTE: Prints the sensor position adjustment pattern. <Parameter (execution)> NONE Adjust the position of the printed drawing on the media. Enter an adjustment value based on the result of [EDGE SENSOR ADJUST] pattern print.
  • Page 148 TUR ADJ PRINT Prints the take-up reel unit adjustment pattern. #TUR ADJ PRINT #EXECUTE> #EXECUTE: Prints the TUR adjustment pattern. <Parameter (execution)> NONE 3-56...
  • Page 149: Setup Menu

    q Explanation of each menu operation SETUP MENU Use this when setting or displaying the system parameter. Press key to enter the SETUP MENU. hPRINTER SETUPi HEATERg fADJUST #LANGUAGE >ENGLISH LANGUAGE Select the language for LCD message. #LANGUAGE >ENGLISH <Parameter (selection)> JAPANESE The LCD messages are displayed in Japanese.
  • Page 150 Length Unit Select the displayed length unit for various #LENGTH UNITS parameters. >MILLIMETER <Parameter (selection)> MILLIMETER This displays in the meter unit system of mm (millimeter) or m (meter). INCH This displays in the inch unit system of “ (inch) or ft (feet). Temperature Unit Select the temperature unit.
  • Page 151 q Explanation of each menu operation BOOT Version Displays the BOOT version. #BOOT VERSION *X.XX <Parameter (execution)> NONE F/W version Displays the version of system F/W. #PRINTER FW VER *X.XX_YY <Parameter (execution)> NONE LEE version Displays the version of the LEE board. #MAIN PCA VER *X.XX <Parameter (execution)>...
  • Page 152 (11) ATG version Displays the ATG version. #ATG version #XXX <Parameter (execution)> NONE (12) RSM version Displays the RSM version. #RSM version #XXX <Parameter (execution)> NONE (13) PTG version Displays the PTG version. #PTG version #XXX <Parameter (execution)> NONE (14) USB address Displays the USB address.
  • Page 153 q Explanation of each menu operation (15) USB speed Displays the transfer speed of USB connection. #USB SPEED *HIGH-SPEED <Parameter (execution)> HIGH-SPEED USB connection in HIGH-SPEED. FULL-SPEED USB connection in FULL-SPEED. Note - Only displays the current connection state. In this menu, the transfer speed cannot be selected.
  • Page 154: Heater Menu

    HEATER MENU Use to set the heater delay time and heater standby time. Press key to change the heater settings. hPRINTER SETUPi HEATERg fADJUST #HEATER DELAY TIME >05 min HEATER DELAY TIME Sets the time before the heater turns off after #HEATER DELAY TIME P.2-25) printing is completed.
  • Page 155: Maintenance And Adjustment / Replacement

    Maintenance and Adjustment / Replacement This section describes the maintenance and adjustment of the printer and the replacement of consumables. (For replacement of ink cartridge, waste ink bottle and media, refer to [Section 2 Basic Operation] (Content of this section) Periodic maintenance ............
  • Page 156: Periodic Maintenance

    Periodic maintenance This section explains the periodic inspection and periodic maintenance procedures. Periodic inspection and maintenance guide This printer needs to be periodically inspected and maintained. For each periodic inspection and maintenance, refer to the pages described below and perform the described tasks properly.
  • Page 157 - Perform the maintenance tasks mentioned above within the indicated period. - Only use the cleaning liquid, cleaning stick, cleaning roller and cleaning swab specified by Seiko I Infotech. - When (4) in the list above is done, perform also (5) after that.
  • Page 158 (3) Check for stains on the wiper blade Visually check for stains and damage on the wiper blade. If damaged, replace the wiper blade.( P.4-26[Wiper blade replacement] Set the printer to offline. Press hR E W I ND F O R M F EE D i to display PH.MAIN MENU.
  • Page 159: Periodic Maintenance

    q Periodic Maintenance Visually check for stains and damage on the wiper blade. If damaged, replace the wiper blade. P.4-26[Wiper blade replacement] Note - If the wiper blade is dirty, check visually that the wiper sponge is properly installed. If not set properly, set it correctly. P4-30[Wiper sponge replacement]) - Check the level in the wiper cleaning liquid bottle.
  • Page 160 (4) Clean the capping unit Install a cleaning roller on a cleaning stick Set the printer to offline and press hR E WI ND FO R M FE ED i fPH .R EC PH .MA I Ng key to display PH.MAIN MENU. Press key to enter in PH.MAIN MENU.
  • Page 161 q Periodic Maintenance Dip the cleaning roller in the cap cleaning liquid. Note - Do not dip a cleaning roller once used for cleaning in the cap cleaning liquid bottle.The cap cleaning liquid will get dirty. Clean on the surface of the cap by rolling the cleaning roller. First, roll the cleaning roller on each cap, going back and forth once.
  • Page 162 (5) Execute the print head cleaning [NORMAL] Select PH.REC MENU from the operation panel and then [NORMAL] to perform the cleaning. ( P.4-24[Print head cleaning] (6) Execute a nozzle print The nozzle print is performed to confirm that the nozzles of the print head are not blocked.
  • Page 163 q Periodic Maintenance • Print Sample [Nozzle print] (When using neon ink, Ny and Np are displayed in place of Lc and Lm respectively.) No line is missing and Missing lines are found the printout is correct Mark for the last nozzle (nozzle 254) Example when lines for nozzles 24 Check that nozzle print is complete and 133are missing in the printout.
  • Page 164: Strong Cleaning

    (7) Fix missing print (clogged nozzle) If missing prints still appear after executing the daily maintenance and setting nozzle map, perform the following actions. - Missing print may occur when the capping unit is dirty. If missing print cannot be recovered, clean the capping unit and perform NORMAL cleaning.
  • Page 165 q Periodic Maintenance Strong cleaning Set the printer to offline. (Press key.) hIN K MED I A R EGi fME DI A M .AD V g Press key to display PH.REC MENU. hI NK M ED IA R EG i fM ED IA M.A D Vg hR E WI ND...
  • Page 166 When the print head cleaning finishes, the # PH R E COV ERY menu returns to the state in step 3. > NO R MAL Press key to return to the offline state hR E WI ND FO R M FE ED i (menu mode) display.
  • Page 167 q Periodic Maintenance Fill the cap with wiper cleaning liquid Set the printer to offline and press hR E WI ND F OR M F EED i fP H.R EC P H.MAI Ng key to display PH.MAIN MENU. Press key to enter in PH.MAIN MENU. # C AP CL EA NI NG >...
  • Page 168 Open the front cover, and then open the cap cover. Add the wiper cleaning liquid to the cap. Close the capping cover and the front cover. The carriage returns automatically to the home position. Leave the Printer for 12 to 18 hours. After the Printer has been left for 12 to 18 hours and before printing, perform the normal cleaning.
  • Page 169 ¢ When leaving the printer switched off for more than 2 weeks To prevent the print head from drying, it needs to be filled with storage liquid. 6 storage liquid cartridges are needed, one for each color (4 for the 4 color specifications).
  • Page 170 ¢ When the printer has been left switched off for more than 2 weeks Clean the print head and the ink circuit using the cleaning liquid. Prepare the cleaning liquid cartridge set (IP5-294 for GX ink/IP5-298 for IX ink). A full cleaning liquid cartridge is used for one cleaning.
  • Page 171 q Periodic Maintenance ¢ When the printer has been left switched off for less than 2 weeks (1) Head wash Clean the print head and the ink circuit using the cleaning liquid. Prepare the cleaning liquid cartridge set (IP5-294 for GX ink/IP5-298 for IX ink). A full cleaning liquid cartridge is used for one cleaning.
  • Page 172 ¢ When the printer has been left switched off for more than 1 month Even if the service clean has been performed, a service call error is displayed. Contact your dealer or a service representative. Note - To protect the print head and the ink circuit, do not leave the ink container of the printer empty without filling it with ink or storage liquid.
  • Page 173: Cleaning

    q Periodic Maintenance Cleaning ¢ Clean the exterior If the printer exterior is stained, moisten a soft cloth with water or water-diluted neutral detergent, wring it and wipe out stains. Note - When cleaning, ensure to turn off the power of the printer. - Never use volatile solvent such as thinner and benzene.
  • Page 174 ¢ Cleaning the platen Use the following procedure to clean the platen if - vinyl chloride adhesive gets on the platen - ink drops on the platen (The procedure to clean ink stains is explained) Open the front cover and soak up the ink on the platen with a piece of waste media.
  • Page 175 q Periodic Maintenance ¢ Cleaning the carriage base When dirt on the carriage base contacts the media, and black lines appears on the print, clean the carriage base using the following procedure. Set the printer to offline. Press hR E W IN D F O R M F EE Di to display PH.MAIN MENU.
  • Page 176 ¢ Clean the head guard When dirt on the head guard contacts the media, and black lines appears on the print, clean the head guard using the following procedure. Set the printer to offline. Press hR E WI ND F OR M F EED i to display PH.MAIN MENU.
  • Page 177 q Periodic Maintenance Dip the cleaning swab in the cap cleaning liquid and remove the dirt on the right and left head guards of the carriage. Visually check the result and leave it for few minutes. Head guard Cleaning swab Note - Do not dip a cleaning roller swab once used in the cap cleaning liquid bottle.
  • Page 178: Print Head Cleaning

    Print head cleaning There are two types of print head cleaning as shown below. Use the suitable one. Type of cleaning Usage NORMAL Recovery of clogged nozzles STRONG Recovery of clogged nozzles when not fixed with [NORMAL] Operating procedure of print head cleaning Set the printer to offline.
  • Page 179 # PH R ECOV ERY Press key. BOT T LE OK ? # PH R ECOV ERY Check visually that the waste ink bottle is CL EA NI NG not full and press key once again. XXX : The time is counted down every 10 seconds.
  • Page 180: Wiper Blade Replacement

    Wiper blade replacement This section describes the wiper blade replacement procedure. Replace the wiper blade when the printer displays the replacement message or when damage is found on the wiper blade during a daily inspection. Before replacement, prepare the tweezers (packed in the daily maintenance kit). Set the printer to offline.
  • Page 181 Remove the wiper blade while lifting upward. Pinch the rubber portion of a new wiper blade with the tweezers and insert the wiper blade straight from the top. Install it so that the plastic protrusion fits into the hole of the rubber portion. Note - The front and back of the wiper blade are the same.
  • Page 182: Wiper Cleaning Liquid Replacement

    Wiper cleaning liquid replacement This section describes the wiper cleaning liquid replacement procedure. Replace the wiper cleaning liquid when the printer displays the replacement message or when you notice that the remaining wiper cleaning liquid is low during a daily inspection. The wiper cleaning liquid needs replacement about once a month as a general rule.
  • Page 183 Raise up the old wiper cleaning liquid bottle a little and pull out the bottle after making sure that all the liquid has flowed into the printer Note - Visually check that the waste ink bottle is not full before removing. Printer set cap Replace the cap of the new wiper cleaning liquid bottle with the printer set...
  • Page 184: Wiper Sponge Replacement

    Wiper sponge replacement This section describes the wiper sponge replacement procedure. Replace the wiper sponge when the printer displays the replacement message. The wiper sponge needs replacement about once every six months as a general rule. Set the printer to offline. Press hR E W I ND F O R M F EE D i fPH.R EC...
  • Page 185 Lift the wiper sponge little by little while drawing it toward you. After confirming that the liquid in the wiper sponge has completely flowed in the printer, remove the wiper sponge. Install a new wiper sponge. Insert it as far as it goes until it clicks. Install a new wiper cleaning liquid bottle.
  • Page 186: Media Advance Value Setting

    Media advance value setting The media advance characteristics vary depending on the thickness, elasticity and surface frictional resistance of the media. If the media advance value is not appropriate, banding (horizontal stripes) may appear on the print. Use the following procedure to set the appropriate media advance value. Step 2 Step 1 Reading the print result of the...
  • Page 187 #SIN G. A D V:100 .00% Press key to select the pattern to print #EXEC U TE> (SING. ADV). #SIN G. AD V With keys, select the print #PR IN T M O.> N OR MA L mode and smart pass, and specify the settings you want to adjust.
  • Page 188 With multi patterns Set the printer to the offline. hIN K MED I A R EGi fMED I A M .AD V g (Press key.) #M U LT I AD V Press key to display MULTI ADV. # EXECU TE> Press key to select the pattern to print #MU LT I A D V:1 00.00 %...
  • Page 189 q Media advance value setting Check the print result. If an adjustment value seems more appropriate than the current, enter this value. If the adjustment values does not seem appropriate, repeat the steps 6 to 9 to determine a correct value. How to read the advance adjustment pattern (When using neon ink, Ny and Np are displayed in place of Lc and Lm respectively.) In case of...
  • Page 190: Change During Online Printing

    Change during online printing During online printing, the media advance value can be changed using the following procedure. P R I N T E R R E ADY Online state (idle mode) display R O LL : 16 2 5/ PAP E R Start of print data reception P R I N T I N G The data LED...
  • Page 191: Change The Media Type Registered Without Setting The Media Again

    q Media advance value setting Change the media type registered without setting the media again - The following modifies the media advance value. Press to put the printer offline. hIN K MED I A R EGi fMED I A M .AD V g Press key to enter the MEDIA menu.
  • Page 192: Adjust The Margin To The Previous Printout Before Printing

    Adjust the margin to the previous printout before printing During preheating before a print starts, the margin to the previous printout can be adjusted by feeding and rewinding the media. - Once the printing process (scanning) starts, this function cannot be used for the job. Press key during preheating before PR EHE ATI NG...
  • Page 193: Set The Edge Guards Again During Printing

    q Media advance value setting Set the edge guards again during printing If the edge guards separate from the media or foreign matter is present in the media path during printing (online state), it may be necessary to open the front cover.
  • Page 194: Remove Media Wrinkles During Printing

    Remove media wrinkles during printing If the media wrinkles during printing (online state), the grip on the media can be released after printing has been suspended. - Releasing the grip can reduce media wrinkles but it may also affect print quality as the media may skew.
  • Page 195: Head Position Adjustment

    Head position adjustment Print the pattern for adjusting the print position of each print head and enter the correction value. When replacing the media with a new media (1) Adjustment of bidirection position (P.4-42 Bidirectional adjustment method) Based on the result of the adjustment pattern print, Print the adjustment pattern enter the value in [AUTO/MANUAL BIDIR ADJUST] .
  • Page 196: Bidirectional Adjustment Method

    BIDIRECTIONAL ADJUSTMENT method (With auto bidirectional adjustment) Adjust the bidirection position of each head. Enter an adjustment value based on the result of AUTO BIDIR ADJUST print. STEP 1 How to print the adjustment pattern [AUTO BIDIR ADJUST] Set the printer to offline. (Press key.) hIN K M ED IA R EGi...
  • Page 197 q Head position adjustment STEP 2 How to enter the adjustment value #AU TO B ID IR AD J U ST After selecting M.ADV MENU, press #E XECU T E> key to display [AUTO BIDIR ADJUST]. Press key to move the cursor and # AU TO B ID I R A DJ U ST keys to select ADJ R or ADJ L.
  • Page 198 (With manual bidirectional adjustment) Adjust the bidirection position of each head. Enter an adjustment value based on the result of MANUAL BIDIR ADJUST print. STEP 1 How to print the adjustment pattern [MANUAL BIDIR ADJUST] Set the printer to offline. (Press key.) hIN K M ED IA R E Gi...
  • Page 199 q Head position adjustment #MA N UA L BI D IR AD JU ST Presskey. The adjustment pattern *E XECU T IN G shown in the figure below is printed. [MANUAL BIDIR ADJUST] print sample (When using neon ink, Ny and Np are displayed in place of Lc and Lm respectively.) STEP 2 How to enter the adjustment value After selecting M.ADV MENU, press...
  • Page 200 Enter the number of the pattern where the two lines are the closest. For example, when setting the M color print head, in “-12” in the figure to the right, the two lines are separated and in “-8” the two lines are aligned.
  • Page 201: [Print Head Adjust] Adjustment Procedure

    q Head position adjustment [PRINT HEAD ADJUST] adjustment procedure Adjust the head position of each print head, usingK color print head as a reference. Enter an adjustment value based on the result of [PRINT HEAD ADJUST] print. STEP 1 How to print the adjustment pattern [PRINT HEAD ADJUST] Set the printer to offline.
  • Page 202 STEP 2 How to enter the adjustment (position adjustment) value #PR I NT H EA D A D JU ST After selecting ADJUST MENU, press #E XECU T E> key to display [PRINT HEAD ADJUST]. Press key to move the cursor and # PR IN T HEA D A D JU ST change the print head selection with #POS AD J Lc...
  • Page 203 q Head position adjustment STEP 3 How to enter the adjustment (L to R adjustment) value After selecting ADJUST MENU, press # PR IN T HEA D A D JU ST # EXECU TE> key to display [PRINT HEAD ADJUST]. Press key to move the cursor and change the print head selection with...
  • Page 204: [Edge Sensor Adjust] Adjustment Procedure

    [EDGE SENSOR ADJUST] adjustment procedure Adjust the print position on the media. Enter an adjustment value based on the result of [EDGE SENSOR ADJUST] print. This adjustment is required only when the K head is replaced. STEP 1 Cut the edge of the media set to the printer with the media cutter blade. Note - Cut the edge of the media straight so that it is parallel to the platen.
  • Page 205 q Head position adjustment #E D GE SENSOR AD J U ST Press key. The adjustment pattern E XECU T IN G shown in the figure below is printed. [EDGE SENSOR ADJUST] print sample • [TOP ADJ] measurement method Measure the distance (margin) between the adjustment pattern and the cut edge of the media.
  • Page 206 STEP 3 How to enter the adjustment value The example of a case with [TOP ADJ] at +1.0 mm and [SIDE ADJ] at -1.0 mm is described here. Note - To activate the input adjustment value, the [EDGE SENSOR ADJUST] adjustment pattern must be re-printed and the media must be set again.
  • Page 207 q Head position adjustment Enter the adjustment value. #ED G E SEN SOR AD JU ST #SI DE A D J > 0.0 mm Select the digit with keys and change the value with keys. For the method to determine the adjustment value, see P.4-51 Press key.
  • Page 208 4-54...
  • Page 209 How to use options This section describes how to operate the option units. (Content of this section) How to use the take-up reel unit ........5-2 Adjustment of the take-up reel unit......5-19 How to use the blower unit (option) ......5-23 Cut the media ..............5-25 Media cutter blade replacement ........5-26...
  • Page 210: How To Use The Take-Up Reel Unit

    How to use the take-up reel unit The take-up reel unit is an optional unit. The IP-5620 and IP-5520 have both their dedicated unit. Also, there are two types of take-up reel units as shown below. In loose take-up mode, the method to set the media differs by take-up reel unit type.
  • Page 211: Install The Media On The Take-Up Reel Unit

    - Inner take-up cannot be used in loose mode. Use inner take-up or outer take-up in tension mode. Note - With the take-up reel unit type without rear sensor, use a paper tube for winding of the same width as the roll media used for printing. Take-up shift may occur if a paper tube larger in width is used.
  • Page 212 Insert the paper tube in the right side flange (fixed side). Paper tube Right side flange Note - It is normally not necessary to move the position of the right side flange, it is used in the fixed position. However, when aligning with the roller media in- stallation position to the printer, adjust the position of the right side flange.
  • Page 213 q How to use the take-up reel unit After setting the media, feed the media until its leading edge reaches the paper tube. Paper tube When the media has reached the paper tube, attach it to the paper tube using tape while keeping it stretched.
  • Page 214 Set the take-up switch Inner and outer can be chosen for the take-up direction. Set the switch to the proper mode based of the figure below. Winding OFF Take-up switch Inner take-up Outer take-up - Use outer take-up with the take-up reel unit type with rear sensor. Note - When using the type without rear sensor, check the position of the...
  • Page 215: Tension Take-Up / Loose Take-Up Setting

    q How to use the take-up reel unit Tension take-up / Loose take-up setting With the take-up reel, either tension or the loose configuration can be selected. In normal use vinyl chloride with adhesive), the loose method is preferred. With tarpaulin and other media that does not slide well, use the tension configu- ration is take-up shifts occur.
  • Page 216: Take-Up Switch Setting

    Take-up switch setting For the take-up direction, the outer take-up (print side out) or inner take-up (print side in) can be selected. When take-up is not used, set the take-up switch to [OFF]. Set the switch to the proper mode based of the figure below. Winding OFF Take-up switch Inner take-up...
  • Page 217: Using A 2 Inch Core

    q How to use the take-up reel unit Using a 2 inch core With this unit, by removing the 3inch adapter, a 2inch paper tube can be used. To remove the3 inch adapter, the supplied attachment is needed. The removal procedure of the3inch adapter is explained below.
  • Page 218 When the media cannot be wound properly in loose take-up using the type without rear sensor This section describes how to set the media when the media cannot be wound properly in loose take-up using the type without rear sensor. [Media replacement] ( P.2-7) and [How to use the take-up reel unit] ( P.5-2)
  • Page 219 q How to use the take-up reel unit Loose take-up flange installation procedure In this section, the following procedure is for the right side (fixed side). Follow the same procedure to install the flange to the left side(movable side). Remove the 3 inch adapter. Right side flange (fixed side) Use the supplied attachment to remove the...
  • Page 220 How to use the loose take-up flange Adjust the position of the right side flange Note - The adjustment is required only at the initial operation of the loose take-up configuration. - When the position of the flange holder (at the left of the paper feed side: fixed side) is changed, readjustment is necessary.
  • Page 221 q How to use the take-up reel unit Check the length of the take-up paper tube. Use a paper tube with the same length as the width of the media set on the printer, or shorter (by 9 mm at maximum.) Note - Do not use a paper tube which is longer than the media width.The media may not be taken up fully due to winding deviation.
  • Page 222 Paper tube spacer Paper tube spacer Paper tube spacer With a single paper tube With two paper tube Even with two paper tube spacer, the paper tube spacers, the paper tube spacers, the paper tube end end exceeds the media end exceeds the media does not exceed the media end.
  • Page 223 q How to use the take-up reel unit Loose take-up flange Right side flange Install the take-up paper tube.. Use the paper tube and the paper tube spacer checked in the procedure 2. (1) Install the paper tube to the right side flange (fixed side).
  • Page 224 (4) Tighten the knob at the left side Fixing knob (movable side) firmly to secure the flange. Paper tube spacer (5) Pull out the paper tube spacer. Remove the flange spacer set in the procedure “2.(1)”. 5-16...
  • Page 225 q How to use the take-up reel unit Affix the media. Affix the media to the paper tube at three locations, right, left and center with adhesive tape. Check whether the gaps between the loose take-up flange surfaces and both media ends are appropriate (a+b = within 7 mm).
  • Page 226 Problems When printing with loose take-up configuration, under the following conditions the media may become loose and a winding deviation may occur (see figure1). Pay particular attention as if the media deviates, the winding torque may increase resulting in take-up problems. Note - If a wound media if left for several hours, the media may become loose and cause take-up problems.
  • Page 227: Adjustment Of The Take-Up Reel Unit

    Adjustment of the take-up reel unit As the state of roll media during operation always changes depending on the state of roll media finishing (winding shift) and the environment during printing (such as temperature and humidity), wind the roll media while adjusting. Step 1 Before printing / take-up·········Initial adjustment Step 2...
  • Page 228 Observe the horizontal line of the adjustment pattern and the position of the groove on the tension roller and adjust using the procedure below. First, adjust the right side. Align the horizontal line of the adjustment pattern with the horizontal line (groove) on the outer circumference of the tension roller.
  • Page 229: Adjustment During Operation

    q Adjustment of the take-up reel unit Adjustment during operation If the adjustment is left in the initial adjustment state, depending on this state of media, winding problems such as winding shifts may occur. In this case, solve the problem by turning the adjustment screw on the plate (left). By turning the adjustment screw on the plate (left), adjust the position of the tension roller.
  • Page 230 When moving the roll media position on the printer, the plate (right) needs to be positioned to meet the media. Note - Align the end of media with the end of paper tube. The end surface of the media is not The end surface of the media is aligned aligned with the end surface of the paper with the end surface of the paper tube...
  • Page 231: How To Use The Blower Unit (Option)

    How to use the blower unit (option) The blower unit (option) is installed to the paper exit side of the printer and is used to effectively dry the printed media (ink) processed by the printer. Normal utilization Printer stand Place the blower unit in front of the printer. (1) Install the blower unit stand to the out- side of the printer stand.
  • Page 232: Handling The Media

    Wind the cable around the hook. Cable Note - It takes time for the ink to dry com- pletely. Processing immediately after printing (laminating, etc.) is not recom- mended. Hook - The ink may not dry sufficiently on some media.In this case, set the paper scanning wait time ( P.3-34) from the operation panel of the printer.
  • Page 233: Cut The Media

    Cut the media This section describes the cutting procedure using the optional cutter unit (64) (cutter unit (54) for the IP-5520) - Move the blower unit (option) in advance to a place where it will not disturb the opera- tion. Clip both ends of the media with the media clip.
  • Page 234: Media Cutter Blade Replacement

    Media cutter blade replacement This section describes the media cutter blade replacement procedure. Hold the side of the media cutter blade and pull it out while releasing the hooks. Insert a new media cutter blade in the printer. Note - If you drop the media cutter blade, the blade may be damaged, resulting in poor cutting performance.
  • Page 235: Troubleshooting

    Troubleshooting Section 6describes procedures to follow when encounter- ing problems. If these procedures do not solve the problem, contact your dealer or a service representative. (Content of this section) When encountering a problem ........6-2 How to clear media jams ..........6-6 When an error message is displayed ......
  • Page 236: When Encountering A Problem

    When encountering a problem When encountering a problem, refer to the following sections for possible solu- tions. ¢ Symptoms when encountering a problem No power Symptom/Possible Problem Resolution Connection state of power cable Properly connect the power cable to the outlet. Power supply to the outlet Supply the power to the outlet.
  • Page 237: Cannot Print

    Cannot print Symptom/Possible Problem Resolution USB2.0 cable not connected properly Connect the USB2.0 cable properly. P.2-2 [Connection to a computer]) Error LED ON and the message displayed on the LCD Perform the actions specified by the error message. P.6-7 [When an error message is displayed]) Print the test image.
  • Page 238: Poor Image Quality

    Sent data is not printed Symptom/Possible Problem Resolution Online LED (blinking) Check the communication between the printer and computer. Poor image quality Refer to P.6-15[How to get good image quality] White paper is output Symptom/Possible Problem Resolution Check the print data Check the print data to make sure that it is not blank.
  • Page 239: Slow Printing

    q When encountering a problem Slow printing Symptom/Possible Problem Resolution Low temperature environment When the temperature in the printer is low (lower than 20° C), heating and warming up times increase and the printing speed is slowed down. Set the environment temperature to the recommended temperature (20 to 25°...
  • Page 240: How To Clear Media Jams

    How to clear media jams When a media jam occurs, a message is displayed. Clear the media jam following the message instructions and the procedure below. A message is displayed. WAR N IN G! ( X) C LE AR MED I A JAM X: Type of media jam P.6-7 [When an error message is displayed] Raise the pressure roller up/down lever...
  • Page 241: When An Error Message Is Displayed

    When an error message is displayed When the error LED lights, first confirm the message displayed on the LCD. The error messages are classified into two shown below. Service call error: This error indicates hardware and software troubles that an operator (customer) cannot resolve.
  • Page 242: Operator Call Error

    Operator call error Error messages shown below can be resolved by the customer. (Ink cartridge) R E P L AC E YY: Y, M, C, K, Lm, Lc, Np, Ny Y Y I N K C A R T R I D G E Meaning The ink cartridge is empty.
  • Page 243: Media Jam

    q When an error message is displayed (Waste ink bottle) B OT TL E OU T I N S TA LL BOT T L E Meaning No waste ink bottle is installed. Resolution Follow the message instructions. P.2-40 [Waste ink bottle replacement]) B OT TL E FU LL R E P L AC E B OT T LE Meaning...
  • Page 244 (Media) N O M E D IA LOA D E D LOA D M E D I A Meaning The media ran out. Set a new media. ( P.2-7 [Media replacement]) Resolution M ED I A S I Z E E R R O R LOA D M E D I A Meaning A media of invalid size (less than 297 mm, wider than 64 inches in width) is...
  • Page 245: Print Head

    q When an error message is displayed (Print head) P H TE M P. E R R O R P L EASE WAI T Meaning The temperature of the print head is out of the operating temperature range. Resolution Use the printer in an environment within the operating temperature. Use the printer only when the temperature reaches the operating tempera- ture.
  • Page 246 (Other) C LOS E CO V E R Meaning The cover is open. Resolution Follow the message instructions. EN V. TE MP. E R R OR C H AN G E E N V T E M P Meaning The ambient temperature is out of the printer operating temperature range.
  • Page 247: When A Warning Message Is Displayed

    When a warning message is displayed After finishing a online print, if any warning information exists, one of the follow- ing warning messages is displayed and the ERROR LED blinks. Perform the appropriate actions based on the error message. P ERF OR M DA ILY MAINT E N AN C E N O W Meaning This message is displayed when the regular maintenance (cap cleaning) is...
  • Page 248 P ER F OR M P H R ECO V E RY N O W Meaning - Periodic cleaning is not performed because PH CLEANING is set to OFF. - Cleaning will be performed automatically before the next printing starts. Resolution Perform PH RECOVERY NORMAL P.4-24 [Print head cleaning])
  • Page 249: How To Get Good Image Quality

    How to get good image quality This section provides suggestions for customers to get better image quality with the printer. Resolve the issues based on the symptom. Note - When several solutions are described, they are listed beginning by the most effective ones.
  • Page 250: Perform A Print Head

    Possible cause Solution The media advance is not (1) Set SMART PASS to MEDIUM or HIGH before printing. properly adjusted P.3-25) (2) Print the media advance adjustment pattern and adjust the media advance value. ( P.4-32) (3) Change the pressure force using the pressure roller up/down - [Suggestions for media lever.
  • Page 251 q How to get good image quality Black lines on the print * Black lines in the lateral direction * Black lines in the vertical direction Basic image [ Cause ] [ Cause ] [ Cause ] [ Cause ] The area around the print Wrong ink application - The media advance is...
  • Page 252 Stains on the print Basic image [ Cause ] [ Cause ] [ Cause ] Ink spatters Ink dropping Print head scratched the media Possible cause Solution Ink spatters (1) Print with print mode set to HIGH QUALITY or MAX QUALITY P.3-24) (2) Check the height of the print head and put it in the low position if necessary.
  • Page 253 q How to get good image quality Bleeding on the print Basic image [ Cause ] [ Cause ] The ink dries slowly / Too Shift of the print head much ink position / Shift of the print head bidirection position Possible cause Solution The ink dries slowly / Too...
  • Page 254 Vertical lines on the print edges Basic image [ Cause ] [ Cause ] When the left edge of the media When the right edge of the media under the edge guard is near a under the edge guard is near a vacuum hole on the platen.
  • Page 255 q How to get good image quality Banding differences on the right and left of a print Basic image [ Cause ] The media is not advanced straight. Possible cause Solution The media is not advanced straight (1) Check that the media on the roll is straight. Skew (winding gap) Hollow example example...
  • Page 256 Suggestions for media advance value The changes mentioned below can affect the media advance value. Condition Hint ¢ Variation in media condition In addition to the factors mentioned to the left, The appropriate media advance value even if the media type is the same, manufacturing varies depending on (1) the type and differences can affect the appropriate media width of media, roll length and (2)
  • Page 257: Abnormal Sound

    Abnormal sound If you hear an abnormal operating sound compared to the normal ones, contact your dealer or a service representative. 6-23...
  • Page 259: Appendix

    Appendix This section contains basic specifications, and options and consumables information for the printer. (Content of this section) Basic specifications ............A-2 Options / Consumables ...........A-3...
  • Page 260: Basic Specifications

    Basic specifications Printer Specifications Basic printer specifications ¢ Item Specification / Function Model name IP-5620 IP-5520 Recording method Piezo-type color ink-jet printing Resolution 540 dpi × 540 dpi (normal mode) Paper feed/delivery Rear paper supply, front paper delivery direction Media type...
  • Page 261: Options / Consumables

    This unit dries ink by sending air to the media. Take-up reel unit (64) IP5-268 This unit is used to take-up the printed media (for IP-5620) Take-up reel unit (54) IP5-269 This unit is used to take-up the printed media...
  • Page 262 (Maintenance/Cleaning Liquid) Name Item Quantity Remarks number Storage liquid cartridge set IP5-293 Storage liquid cartridge : 6 Cleaning liquid cartridge set (for GX ink) IP5-294 Cleaning liquid cartridge : 6 Cleaning liquid cartridge set (for IX ink) IP5-298 Cleaning liquid cartridge : 6 Regular maintenace kit Type S (for GX ink) IP5-325 Regular maintenace kit Type S (for IX ink)

This manual is also suitable for:

Ip-5520

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