Care Innovations Link Personal Response System............4 For your safety - installation advice................5 Quick start guide ......................6 Using your Care Innovations Link personal response system ........8 Making a help call........................8 Cancelling a help call on the home base ..................8 Using the Customer Care button....................
Cords and adaptors Telephone cord (10’ cable) AC power adaptor (10’ cable with red tab) ⓐ ⓑ Installation and User Guide If any of the above items are missing, please contact Care Innovations Customer Care at 1-888-538-5240. Page 3 of 16...
Care Innovations Link Personal Response System Front view Status LED (Red) Status LED (Green) Speaker Reset Button (Green) Customer Care Button (Blue) Help Button (Red) Back view Wall Mounting Points (screws not included) Rechargeable Battery Compartment Programming Keypad Cover (Do Not...
A separate line cord (part number XD3605044) is required to connect to an RJ31x jack. Please contact Care Innovations Customer Care (1-888-538-5240) for further advice, if necessary. Proper installation is depicted in the figure below.
(see page 5 for more details). Do: Contact Care Innovations Customer Care (1-888-538-5240) as soon as the • red LED light on your personal help button indicates a low battery (see page 11 for more details) or if you lose your personal help button.
‘programming mode’ and the green LED will flash. While in this mode, a signal cannot be transmitted to the Care Innovations Response Center. Test the range by pressing the personal help button from different locations in your home.
The base unit will announce ‘Do not worry your alarm telephone is dialing for assistance’. You will then hear beeps and tones while the base unit connects to the Care Innovations Response Center. When connected a Response Center operator will speak to you and provide the assistance you require.
Using the Customer Care button The home base has a blue Customer Care button that can be pressed to call the Customer Care help line should you have any questions. Answering calls remotely using the personal help button The personal help button can be used to answer incoming telephone calls remotely by pressing its black button while the home base or connected telephone is ringing.
If the power failure lasts for more than 1 hour, during the next hour the unit will automatically call the Care Innovations Response Center. A call will then be placed periodically to the Response Center until the power is restored. The battery provides 30 hours backup.
You should contact Care Innovations Customer Care (1-888-538-5240) as soon as possible in the event of a low battery indication. You can also press the blue button on the home base to contact Customer Care.
If you accidentally activate a help call by inadvertently pressing your personal help button or the red HELP button on the home base, please do not worry. Your Care Innovations Response Center operator is always happy to talk with you.
(5.0). To be certain of the number of devices that may be connected to a line (as determined by the total RENs) contact the local telephone company. If this equipment, Care Innovations Link (51004/379), causes harm to the telephone network, the...
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Connect the equipment into an outlet on a circuit different from that to which the • receiver is connected. Consult Care Innovations Customer Care for help. • Personal Help Button (Part Number 63604/11) FCC ID: G2X-63604 and FCC ID: G2X-63604A This Device complies with Part 15 of the FCC Rules.
Industry Canada Warnings Notice The Industry Canada Label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
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