KitchenAid KCM1202 Instructions Manual page 21

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WARRANTY
Hassle-Fr_ee Replacement War_r_anty –
50 United States, Distr_ict of Columbia, and Puer_to Rico
We're so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Coffee Maker
should fail within the first year of ownership,
KitchenAid will arrange to deliver an identical
or comparable replacement to your door
free of charge and arrange to have your
original Coffee Maker returned to us. Your
replacement unit will also be covered by
our one year limited warranty. Please follow
these instructions to receive this quality
service.
Hassle-Fr_ee Replacement War_r_anty – Canada
We're so confident the quality of our
products meets the exacting standards of the
KitchenAid brand that, if your Coffee Maker
should fail within the first year of ownership,
KitchenAid Canada will replace your Coffee
Maker with an identical or comparable
replacement. Your replacement unit will also
be covered by our one year limited warranty.
Please follow these instructions to receive
this quality service.
If your Coffee Maker should fail within the
first year of ownership, take the Coffee
Maker or ship collect to an Authorized
KitchenAid Service Centre. In the carton
Ar_r_anging for_ Ser_vice after_ the War_r_anty Expir_es,
or_ Or_der_ing Accessor_ies and Replacement Par_ts
In the United States and Puer_to Rico:
For service information, or to order
accessories or replacement parts, call toll-
free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P .O. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puer_to Rico:
Consult your local KitchenAid dealer or
the store where you purchased the Coffee
Maker for information on how to obtain
service.
®/™ © 2014. All rights reserved. Used under license in
If your Coffee Maker should fail within the
first year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P .O. Box numbers, please.)
When you receive your replacement Coffee
Maker, use the carton and packing materials
to pack up your original Coffee Maker.
include your name and complete shipping
address along with a copy of the proof of
purchase (register receipt, credit card slip,
etc.). Your replacement Coffee Maker will
be returned prepaid and insured. If you
are unable to obtain satisfactory service
in this manner call our toll-free Customer
eXperience Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
For_ ser_vice infor_mation in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Canada.
21

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