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Servicing
WARNING!
Never try to open or repair the equipment yourself. There is a
risk of electric shock!
Please contact our service centre if you have technical problems with the
product. Repairs should be performed by our authorised service partners
only.
Please contact our customer service in the following cases:
• Liquid has seeped inside the 2.1 Channel Sound Bar with Wireless
Subwoofer.
• The 2.1 Channel Sound Bar with Wireless Subwoofer is not working
properly.
• The product has been dropped or the housing is damaged.
Cleaning
• Do not use solvents, corrosive cleaners or aerosol detergents to clean the
product.
Pieces of furniture often have various varnish finishes or synthetic coatings
and are treated with a wide range of care products. Some of these substances
contain components which are capable of adverse reactions with the
loudspeaker feet. Use a non-slip underlay to prevent this problem where
applicable.
Customer service
What to do in case of malfunctions
Malfunctions often occur for the simplest of reasons, but some can
also be complex and require lengthy analysis. We have included a brief
troubleshooting guide below which may help to solve any problems.
If these suggestions do not bring any remedy then we will be pleased to help
you further. Just give us a call!
No sound / distorted sound
Is the audio device switched on, playback started, and have you set at least a
medium volume?
Increase the volume if necessary.
Is the loudspeaker volume set high enough?
Increase the volume if necessary.
After Sales Support
Telephone:
18 of 20
Internet:
1300 884 987
www.medion.com.au
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