Suggestions for Troubleshooting
Function
OmniBook
Diagnostics
Bootup
Tests
Processor
(System menu)
Tests
Memory
(Memory menu)
Batteries
Tests
Display
(Video,
Mem,User menus)
Hard disk
Tests
(IDE menu)
Tests
Floppy drive
(FDD menu)
Keyboard
Tests
(KBD menu)
Tests
Pointer
(Misc menu)
Tests (System,
Audio
Misc menus)
Serial
Tests*
(Misc menu)
Tests*
Parallel
(Misc menu)
†
Infrared
Tests
(Misc menu)
†
PS/2 port
Tests
(KBD,
Misc menus)
†
USB
Tests
(System menu)
Tests
Docking port
(using docks)
PCMCIA
AC adapter
Tests ports and
Docking
internal bus
products
CD-ROM
Tests
(IDE menu)
drive
Other plug-in
modules
* The diagnostic test is more thorough if you use a loopback connector.
†
Use an appropriate external device to exercise the port. See the help text for the tests in the menu.
‡
For TopTools 2.6. TopTools 2.0 capabilities (on the OmniBook 3000) are less in some areas.
3-4
Troubleshooting and Diagnostics
Table 3-1. Scope of Diagnostic Tools
Power-On
Sycard
Self-Test
PCCtest 450
Tests
Tests
Tests
Tests
Tests
Tests
Tests
Tests (with boot
CD)
‡
BIOS Setup
DMI/TopTools
(if installed)
Describes
Configures
(SafeTools)
Describes
(AssetTools)
Describes
Describes
(AssetTools)
Describes
(AssetTools)
Describes
(AssetTools)
Describes
Configures
(AssetTools)
Describes
Describes
(AssetTools)
Describes
(AssetTools)
Describes
Configures
(AssetTools)
Configures
Describes
Configures
(AssetTools)
Describes
Configures
(AssetTools)
Describes
Configures
(AssetTools)
Describes
(AssetTools)
Describes
(AssetTools)
Status
(AssetTools)
Status
Configures
(AssetTools)
Describes
Configures
(AssetTools)
Describes
(AssetTools)
HP OmniBook 2100/3000/3100