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Net2Phone MAX IP10
User Guide
The specifications and information regarding the products in this manual are subject to change without notice. All
statements, information, and recommendations in this manual are believed to be accurate but are presented without
warranty of any kind, express or implied. Users must take full responsibility for their application of any products.
The software license and limited warranty for the accompanying product are set forth in the information packet that
shipped with the product and are incorporated herein by this reference. If you are unable to locate the software
license or limited warranty, contact your Net2Phone representative for a copy.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct
the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual
generates and may radiate radio-frequency energy. If it is not installed in accordance with Net2Phone's installation
instructions, it may cause interference with radio and television reception. This equipment has been tested and found
to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules.
These specifications are designed to provide reasonable protection against such interference in a residential
installation. However, there is no guarantee that interference will not occur in a partic ular installation.
Modifying the equipment without Net2Phone's written authorization may result in the equipment no longer complying
with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be
limited by FCC regulations, and you may be required to correct any interference to radio or television communications
at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was
probably caused by the Net2Phone equipment or one of its peripheral devices. If the equipment causes interference
to radio or television reception, try to correct the interference by using one or more of the following measures:
· Turn the television or radio antenna until the interference stops.
· Move the equipment to one side or the other of the television or radio.
· Move the equipment farther away from the television or radio.
· Plug the equipment into an outlet that is on a different circuit from the te levision or radio. (That is, make certain the
equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Net2Phone could void the FCC approval and negate your authority to
operate the product.
Notwithstanding any other warranty herein, all document files and software of these suppliers are provided "as is"
with all faults. Net2Phone and the above-named suppliers disclaim all warranties, expressed or implied, inc luding,
without limitation, those of merchantability, fitness for a particular purpose and non-infringement or arising from a
course of dealing, usage, or trade practice.
In no event shall Net2Phone or its suppliers be liable for any indirect, special, consequential, or incidental damages,
including, without limitation, lost profits or loss or damage to data arising out of the use or inability to use this manual,
even if Net2Phone or its suppliers have been advised of the possibility of such damages.
Net2Phone MAX IP10, net2phone, and the Net2Phone logo are registered trademarks of Net2Phone, Inc. in the US
and certain other countries. All other trademarks mentioned in this document are the property of their respective
o w ners.
Net2Phone MAX IP10 Web User Guide
Rev. 1.0 October 2002
Copyright © 2001, Net2Phone, Inc.
All rights reserved
The use, disclosure, modification, transfer, or transmittal of this work for any purpose, in any form, or by any means,
without the written permission of Net2Phone, is strictly forbidden.
Printed in Korea

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Summary of Contents for Net2Phone MAX IP10

  • Page 1 · Plug the equipment into an outlet that is on a different circuit from the te levision or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.) Modifications to this product not authorized by Net2Phone could void the FCC approval and negate your authority to operate the product.
  • Page 2: Table Of Contents

    NSTALLING THE 2. CONNECTING THE NET2PHONE MAX IP10 TO A LAN............5 MAX IP10 DHCP LAN..............5 ONNECTING THE TO A 2.1.1 Obtaining the MAX IP10’ s DHCP IP Address via telephone Keypad......5 IP A ............6 ONNECTING TO A WITH TATIC DDRESSES 2.2.1...
  • Page 3: Overview

    Congratulations on your purchase of the Net2Phone MAX IP10 ! The MAX IP10 is a VoIP (Voice over Internet Protocol) device that allows you to make an outgoing call over the Internet using an Ethernet LAN connection. It uses the LAN’s broadband connection to send calls over the In ternet via Net2Phone’s service platform.
  • Page 4: Hardware Setup

    1.3.3.1 The Hardware Installation Guide A Hardware Installation Guide that describes hardware installation, cabling, and safety-related issues was provided along with your MAX IP10 unit. Please read that manual in its entirety before beginning your hardware installation. Make sure you completely understand the issues discussed and, in particular, the safety warnings given.
  • Page 5: Installing The Max Ip10

    Proceed with installation as follows: 1. Install the unit in a well-ventilated area. Please refer to the Net2Phone MAX IP10 Hardware Installation Guide and observe the safety precautions listed. 2. Connect the RJ-45 LAN port to a hub or switch.
  • Page 6: Connecting The Net2Phone Max Ip10 To A Lan

    -tone keypad, telnet, or web. Section 2 will explain how to set the MAX IP10’s LAN configuration via a touch -tone keypad. NOTE: At first, LAN settings must be configured using a keypad. After you set IP address, you can access your phone via telnet or web.
  • Page 7: Connecting To Alan With Static Ip Addresses

    Web User Guide Connecting to a LAN with Static IP Addresses This section explains how to connect your Web browser to the Net2Phone MAX IP10 if your LAN uses static IP addresses, using a telephone keypad. The process will entail the following steps: 1.
  • Page 8: Entering A Netmask Address Via Telephone Keypad (Max Ip10)

    MAX IP10 will be restarted automatically. If you are using static IP addresses, yo u are now ready to finish setting up the Net2Phone MAX IP10 using the MAX Web Manager. Proceed to Section 3, Logging In to the MAX Web Manager.
  • Page 9: Connecting To Alan With Ppp O E

    Connecting to a n ADSL modem with PPPoE Section 2. 3 explains how to connect your Web browser to the Net2Phone MAX IP10 if you use PPPoE. Please refer to MAX IP10 User Guide for entering user ID and password into MAX IP10 first.
  • Page 10: Logging In To The Max Web Manager

    Refer to the procedures in Section 2 to obtain its IP address via a telephone keypad. Once you know the Net2Phone MAX IP10’s IP address, you are ready to log in to the unit through a Web browser like Internet Explore or Netscape as follows: 1.
  • Page 11 2. Click the “enter - Open the door” area. The Network Password dialog box appears. Figure 11 MAX IP10 Login Page 3. Enter User Name and Password. NOTE: The default user name is root and the default password is n2p.
  • Page 12: Using The Max Web Manager

    Using the MAX Web Manager Clicking its link on the Site Map accesses each o f the various configuration pages. For example, click the Net2Phone configuration link on the Site Map to show or change the Net2Phone related information page, illustrated below.
  • Page 13: Lan Configuration

    For example, if you want to announce remaining dollars of a account, select “dollars” radio button and click Change button. Reminder: Configuration changes you make in the MAX IP10 are not applied until you reset the unit. To do this, you may either: ??Go to the Restart Syste m page (Section 4.7.3 , below) and click Restart,...
  • Page 14 UserID and Passwd, and click Change button. Reminder: Configuration changes you make in the MAX IP10 are not applied until you reset the unit. To do this, you may either: ??Go to the Restart System page (Section 4.7.3 , below) and click Restart, ??Power-off the unit, wait 10 seconds, and turn it on again.
  • Page 15 Net2Phone MAX IP10 Web User Guide CDR Configuration The CDR(Call Detail Record) Configuration menu can display and change all the Net2Phone MAX IP10’s CDR-related parameters. Figure 15 CDR Configuration The CDR files are generated on per call basis, and transmitted to MAX-ABS billing server. The CDR configuration can be changed to various parameters for billing purpose.
  • Page 16: Configuring Firewalls

    NOTE: If you have more than one Max behind the same firewall, you must repeat the process ‘b’ & ‘c’ & ‘d’ for each unit, open different UDPPORT and TCPPORT. 2. In the Net2Phone Configuration page: After opening the appropriate UDPPORT for voice traffic and OPAL start port, and...
  • Page 17 TCPPORT 25000 in step 1-d, enter 25000 for the TCP Start Port as shown in Figure 14, above , illustrating the Net2Phone Configuration page. b. Change the UDP Start Port to the port you opened in step 1-b. For example, if you opened UDPPORT 21000 in step 1-b, enter 21000 for the UDP Start Port as illustrated in Figure 14, above .
  • Page 18: System Information And Commands

    Net2Phone MAX IP10 Web User Guide System Information and Commands Click the System Information link to access the System Information page, illustrated below. Figure 17 System Information The System Information page displays: ??Current System Name ??Software Version ??Serial Number ??Access code Number...
  • Page 19 Net2Phone MAX IP10 Web User Guide ??Current Login (user name) The user ‘root’ can change system name , menu access code, analog phone number display, and current password. To change entries on thi s page, just enter the new information into the desired fields, click the...
  • Page 20: Speed/Memory Dial Configuration

    Net2Phone MAX IP10 Web User Guide Speed/Memory Dial Configuration Click the Speed/Memory Dial link to access the Speed/Memory dial configuration page. Figure 18 Speed/Memory Dial Configuration The memory dial book has 9 memory slots and the speed dial book has 8 memory slots.
  • Page 21: Other Web Manager Functions

    Click the Load Default Configuration link to access the Click to load factory settings page. Figure 19 Load Default Configuration Click the Load button to restore the Net2Phone MAX IP10’s default factory configuration . (Refer to the Net2Phone MAX IP10 Command Reference Guide for system default settings.) Caution: This command causes all of your configuration settings and parameter values to be deleted.
  • Page 22: Restart System

    Net2Phone MAX IP10 Web User Guide 4.7.3 Restart System Click the Restart System link to access the Restart System page. To restart the system, click the Restart button. Figure 20 Restart System...
  • Page 23: Upgrading The System Software

    1. Click the Download button to download the files needed for upgrade from Net2Phone’s FTP server to a client PC on the Net2Phone MAX IP10’s LAN. 2. Click the Update MAX button to upload the new software to the Net2Phone MAX IP10 system.
  • Page 24: Placing Calls

    Net2Phone MAX IP10 Web User Guide Placing Calls The Pound Key The pound key (#) is used by the MAX to indicate the end of a dial string. If the pound key is omitted, the MAX waits three seconds for additional input, then places the call.
  • Page 25: Appendices

    LAN, hub, or router. ??Make sure tha t all network ports, routers, or hubs are live. When I enter a static IP Address into my Net2Phone MAX IP10 and restart the unit, the IP Address I entered is not saved.
  • Page 26: Common Configuration Problems

    ?? If the doorman servers cannot be found, this problem can be occurred. Make sure that the DNS server IP parameter values are correct so that the doorman can be reached. When I attempt to call into my Net2Phone MAX IP10 from another unit via *72, I get a busy signal.

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