Appendix I: Error Code - Boly Media BG500 series User Manual

Bg500 series mms/gprs security camera
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BG500 series
Code Meaning
Non-existent
3915
address
File not found
3919
MMS
3926
Sending MMS
3927
stopped;
3928
Sending MMS
busy
Appendix : Error Code

Appendix I: Error Code

Description
Possible cause:
1. The user forgets to input the receiving cell
phone number.
2. The user forgets to input the receiving E-mail
address.
Suggestion:
1. Check the MMS settings, input all the
necessary parameters.
Possible cause:
1. The file means the image file. It shows that
the system can't find the image file when
sending the MMS. When the system is
unstable, it may happen (very small
probability).
Suggestion:
1. When the GSM and GPRS signal are both OK,
please resend again.
2.When the GSM and GPRS signal are poor,
please change a place to try again.
3.If 1 and 2 do not work and the error code 3919
always appears, please send the camera back
for repairs.
Possible cause:
When start a new MMS sending procedure,
the previous MMS sending is not finished,
busy;
so it will show these information. This is an
internal use error, we have the correct
programmer design, so it won't happen on
the consumer's side.
Suggestion:
If it always show 3926, 3927 or 3928, maybe
there is a hardware defect, please send camera
back for repair (very small probability).
Possible cause:
23

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