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•
Make sure that the battery is securely installed in
the headset.
•
Make sure the headset is placed properly into the
headset charger unit to charge.
•
Unplug the unit's electrical power. Wait for 15
seconds, then plug it back in. Allow up to one
minute for the headset and headset charger unit to
reset.
•
Clean the charging contacts of the headset and
headset charger unit each month using a pencil
eraser or dry cloth.
Common cure for electronic equipment:
If the headset is not responding normally, try resetting
the headset. Do the following in the order listed:
1.
Disconnect the power to the headset charger unit.
2.
Disconnect the headset battery.
3.
Wait a few minutes.
4.
Connect power to the headset charger unit.
5.
Re-install the headset battery and place the
headset into the headset charger unit.
6.
Wait for the headset to reestablish its connection
with the headset charger unit. Allow up to one
minute for this to take place.
TecHelp line 1300 369 193
Call TecHelp:
•
if you are having difficulties using your Telstra DECT
cordless headset.
•
if you need a replacement battery or mains power lead.
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