Troubleshooting - Shure X2u User Manual

Troubleshooting

Problem
No USB power indicator
light
No sound in headphones
Sound is distorted
Source sounds delayed
Headphones are not
loud enough
Solution
Verify port is powered USB 1.1 or 2.0.
Turn up the VOLUME or MIC GAIN thumb slider.
Turn down MIC GAIN.
Turn off software monitoring in the computer
software.
Windows: From Control Panel, choose Sound and
Audio Devices, select Audio tab, click Volume under
Sound playback and turn up Volume Control.
Mac: From System Preferences, Choose Sound,
Select Output tab and turn up Output volume.
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