LG-Nortel ARIA SOHO Quick Start Manual

LG-Nortel ARIA SOHO Quick Start Manual

Key service unit

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ARIA SOHO
Quick Start Guide
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Summary of Contents for LG-Nortel ARIA SOHO

  • Page 1 ARIA SOHO Quick Start Guide...
  • Page 2: Table Of Contents

    2.6.2 SLT Connection ........................17 2.6.3 Connecting Additional Terminals.................... 18 3 STARTING THE ARIA SOHO ................19 3.1 Before Starting the ARIA SOHO System ..............19 3.2 Basic Programming ......................19 3.2.1 DKT Admin Programming....................... 19 3.2.2 How to enter the Admin Programming Mode ................. 21 3.2.3 Pre-Programming........................
  • Page 3 ARIA SOHO Quick Start Guide 3.3.3 VMIU Recording for DISA....................... 30 3.3.4 Attendant Assignment......................30 3.4 How to access outgoing Call ..................31 3.5 Call Transfer........................32 3.6 Pickup (Direct/Group) ..................... 33 3.6.1 Direct Pickup ........................... 33 3.6.2 Group Pickup .......................... 33 3.6.3 Programming for Pickup Group ....................
  • Page 4: System Overview

    ARIA SOHO Quick Start Guide 1.1 System Connection Diagram...
  • Page 5: System Components

    ARIA SOHO Quick Start Guide 1.2 System Components BASIC KSU ITEM OPTION BOARD DESCRIPTION Key Service Unit Power Supply Unit Main Board Unit (3CO, 8DKT/1DKT and 7SLT) Main Board CO and Extension Boards CO Line and DKT/SLT interface boards (CHB308,...
  • Page 6: Installation

    ARIA SOHO Quick Start Guide 2.1 KSU Installation 2.1.1 Unpacking Open the box and verify that the items shown in Figure 2.1 are included: Key service unit Mounting template CD manual Quick Start Guide Battery cable Power cord Tie cable...
  • Page 7: Opening And Closing The

    ARIA SOHO Quick Start Guide 2.1.2 Opening and Closing the Front Cover 2.1.2.1 Opening the Front Cover 1. Open the Cord cover and turn the screws counter-clockwise to loosen as shown in Figure 2.2. 2. Lift the front cover in the direction of the arrow as shown.
  • Page 8: Frame Ground Connection

    1m (3.28ft). We do not provide the ground wire. 2.1.4 External Backup Battery Installation In case of power failure, the external backup batteries automatically maintain uninterrupted power for the ARIA SOHO System. The external batteries must provide 24V DC; this is generally accomplished by connecting two 12V batteries in a series arrangement as shown: FIGURE 2.4 EXTERNAL BACKUP BATTERY INSTALLATION...
  • Page 9: Ksu Mounting

    ARIA SOHO Quick Start Guide 2.1.5 KSU Mounting 1. Install 3 anchor plugs in the wall using the mounting template included for accurate placement (Figure 2.5). 2. Insert the 3 included screws to 3 anchor plugs. 3. Hook the KSU onto the screws, making sure that the System slides down securely (Figure 2.6).
  • Page 10: Board Installation

    ARIA SOHO Quick Start Guide 2.2 Board installation To install the Board, perform the following Steps: 1. Before inserting the Board, remove the dummy slot as shown in #1 of Figure 2.9. 2. Holding the board as shown in #2 of the diagram, carefully insert the Board in the direction of the arrow so that the Board securely engages with the connector (CN2) on the main board (#3).
  • Page 11 ARIA SOHO Quick Start Guide The MBU is installed in the KSU and provides various kinds of connectors RJ11 modular jacks for the connection of peripheral boards and miscellaneous functions (refer to Figure and Table). FIGURE 2.9 MBU CONNECTION PORTS...
  • Page 12: Modular Jack (Mj1 - Mj3) Pin Assignment

    ARIA SOHO Quick Start Guide 2.3.1 Modular Jack (MJ1 – MJ3) Pin Assignment 2.3.1.1 MBU MJ1 (CO) MBU MJ1–1,2,3 Connector PIN Number Signal Name RJ11 CO-T, CO-R 2.3.1.2 MBU MJ2 (Extension) MBU MJ2-1 (DKT ONLY) CONNECTOR PIN NUMBER SIGNAL NAME...
  • Page 13: Switch 1 Functions

    ARIA SOHO Quick Start Guide 2.3.1.3 MJ3 Pin Assignment (Alarm Detection and Relay Contact) CONNECTOR PIN NUMBER SIGNAL NAME RJ11 ALARM-T ALARM-R Relay-T Relay-R MJ4 PIN ASSIGNMENT (USB) CONNECTOR PIN NUMBER SIGNAL NAME USB Type B External Power (+5V) 2.3.2 Switch 1 Functions...
  • Page 14: Installation Of The Co Line & Extension Board

    ARIA SOHO Quick Start Guide 2.4 Installation of the CO Line & Extension Board 2.4.1 CHB308 (3 CO Line and 8 Hybrid Interface Board) [not available in AR-CKSU] The CHB308 can be installed on the CHB308/CSB316/SLIB8 (CN2) connector of the MBU, and provides 3 CO/PBX Loop Start CO Line interfaces that support Pulse/DTMF signaling.
  • Page 15: Csb316 (3 Co And 16 Slt Interface Board) [Not Available In Ar-Cksu]

    ARIA SOHO Quick Start Guide 2.4.2 CSB316 (3 CO and 16 SLT Interface Board) [not available in AR-CKSU] The CSB316 can be installed on the CHB308/CSB316/SLIB8(CN2) connector of the MBU. FIGURE 2.11 CSB316 2.4.2.1 Modular Jack Pin Assignment CSB316 MJ1 – 1,2,3...
  • Page 16: Slib8 (8 Slt Interface Board) [Not Available In Ar-Cksu]

    ARIA SOHO Quick Start Guide TERMINAL SLT CONNECTOR PIN NUMBER SIGNAL NAME RJ11 TIP, RING 2.4.2.2 Add-On Board CMU50PR (Call Metering-50Hz and Polarity Detection Unit) The CMU50PR provides 3 Call Metering Detection for 50Hz and provides 3 channels of Polarity Reversal detection for call metering.
  • Page 17: Other Board Installation

    ARIA SOHO Quick Start Guide 2.5 Other Board Installation 2.5.1 VMIU / AAFU (Voice Mail Interface Unit /Auto Attendant Function Unit) The Voice Mail Interface Unit (VMIU) can be installed on the VMIU/AAFU connector (CN5) of the MBU, and provides the capability for System announcements, ACD/UCD announcements, and User Greetings.
  • Page 18: Modu (Modem Function Unit)

    ARIA SOHO Quick Start Guide 2.5.3 MODU (Modem Function Unit) MODU should be installed on the MODU connectors (CN4) of the MBU, and provides an analog modem connection. It supports Bell, ITU-T, V.34, V.32BIS, V.90 Protocol at a speed rate of 300bps up to 33Kbps, and automatic rate negotiation.
  • Page 19: Cmu50Pr (Call Metering-50Hz And Polarity Reversal Detection Unit)

    ARIA SOHO Quick Start Guide DPU2 MJ2 (RELAY CONTACT) CONNECTOR PIN NUMBER SIGNAL NAME RJ11 Relay 1-T Relay 1-R Relay 2-T Relay 2-R TERMINAL LDP-DPB CONNECTOR SIGNAL NAME Screw type External switch pole RING 2.5.5 CMU50PR (Call Metering-50Hz and Polarity Reversal Detection Unit) The Call Metering-50Hz and Polarity Reversal Detection Unit (CMU50PR) provides 3 Call Metering Detection circuits for 50Hz and provides 3 channels of Polarity Reversal Detection for Call Metering or signaling.
  • Page 20: Terminal Connection And Wiring Method

    ARIA SOHO Quick Start Guide 2.6 Terminal Connection and Wiring Method 2.6.1 DKT/DSS Connection The following illustrates how to connect the DKT and the DSS to your System: FIGURE 2.19 DKT CONNECTION FIGURE 2.20 DSS INSTALLATION AND CONNECTION PIN ASSIGNMENT...
  • Page 21: Connecting Additional Terminals

    ARIA SOHO Quick Start Guide 2.6.3 Connecting Additional Terminals The MBU provides connections for one external music source, one external page port, one relay contact, and an alarm detection input monitor through the PJ1 (RED, External MOH) and PJ2 (BLUE, External Page) audio jack and a MJ3 (RJ11 Modular Jack).
  • Page 22: Starting The Aria Soho

    System power-up and initialization. 3.2 Basic Programming The ARIA SOHO System can be programmed to meet an individual customer’s needs. There are two ways to perform Admin Programming: PC Admin – Refer to PC Admin Programming Manual DKT –...
  • Page 23 ARIA SOHO Quick Start Guide 3.2.1.1 Button Explanation of LDP-7224D Figure 3.1 describes buttons and function keys. Refer to the LDP-7224D user Guide for detail operation. FIGURE 3.1 DESCRIPTION OF LDP-7224D BUTTONS...
  • Page 24: How To Enter The Admin Programming Mode

    ARIA SOHO Quick Start Guide 3.2.2 How to enter the Admin Programming Mode To enter Admin programming mode, perform the following Steps: 1. Lift the Handset. 1. Press the [MON] button on the Admin Station (By default, station 100). 2. Press the [TRANS/PGM] button and dial * # (a confirmation tone should be heard).
  • Page 25: Pre-Programming

    1. Press the [TRANS/PGM] button + PGM number (100) + [FLEX1] + 7[Nation Code for CIS]. 2. Press the [HOLD/SAVE] button to accept the change. 3. Now Rest ARIA SOHO to initialize Database for Nation. 4. Set the 4 pole (SW1) of the MBU OFF when the System operates normally, to protect programmed features.
  • Page 26 If the pole 4 of dip switch SW1 on MBU is ON position, Board assignment is automatically set when system is power up. But in normal case, the dip 4 is set to OFF position to protect database of ARIA SOHO system.
  • Page 27 ARIA SOHO Quick Start Guide When board is added or changed to new board with different ports, logical device number of following board is changed. In this case related CO line or Station program should be checked and changed according to the new logical device number.
  • Page 28 ARIA SOHO Quick Start Guide 3.2.3.4 Numbering Plan Type (PGM104) To program the Numbering Plan Type, perform the following: Press the [TRANS/PGM] button + 104. Enter the Numbering Plan Type (1 digit, refer to Table). Press the [HOLD/SAVE] button to accept changes.
  • Page 29 ARIA SOHO Quick Start Guide FLEX BUTTON ITEM DEFAULT VALUE PGM107 Alarm Reset Group Call Pickup UCD Group DND Night Answer Call Park Location Range 601-608 Direct Call Pick-Up 801-808 Access CO Line Group (8+ CO Group Line Number) Access Individual CO Line...
  • Page 30 ARIA SOHO Quick Start Guide 3.2.3.7 System Time and Date Setting (PGM178) At Admin programming mode, 1. Press the [TRANS/PGM] button + 178. 2. Press the [FLEX1] Button (Time). 3. Enter 2 digits for hour and 2 digits for minutes (HHMM as 24 Hour format. For example, 1530 for 3:30 PM).
  • Page 31: How To Get Incoming Call

    ARIA SOHO Quick Start Guide 3.3 How to get incoming Call 3.3.1 Ring Assignment to Station Each station can be programmed to receive an incoming call alert signal when the system detects an incoming call on specified CO lines. Separate ring assignments are made for Day, Night and Weekend Ring operation mode. In addition, signal can be delayed by 1 to 9 ring cycles allowing a secondary answering position.
  • Page 32: Disa(Direct Inward System Access)

    ARIA SOHO Quick Start Guide To remove assigned ring assignment to Station 101 when the incoming call from CO Line 1~3. At Admin programming mode, 1. Press [TRANS/PGM] and dial 144. 2. Dial CO Line range (0103 for CO Line 01-03 3.
  • Page 33: Vmiu Recording For Disa

    3.3.4 Attendant Assignment As default, station 101 is assigned as the system main attendant, and other attendants are not assigned. In ARIA SOHO system, up to 5 Attendant can be programmed. Some features are possible at Attendant station. System Speed dial program...
  • Page 34: How To Access Outgoing Call

    ARIA SOHO Quick Start Guide 3.4 How to access outgoing Call Each station can access based on particular CO Lines or CO Groups as default. Station users may use Flexible buttons which are assigned as CO button. According to the Numbering Plan(PGM107), station users can access individual CO Lines by dialing CO Access Codes.
  • Page 35: Call Transfer

    ARIA SOHO Quick Start Guide 3.5 Call Transfer An Intercom Call or CO Call can be transferred to other station or CO Line during conversation. There are 2 kinds of call transfer ; Screened Transfer and Unscreened Transfer. Feature Transferring method Screened Transfer Transfer is completed after announcing the destination party.
  • Page 36: Pickup (Direct/Group)

    ARIA SOHO Quick Start Guide 3.6 Pickup (Direct/Group) A station user can answer other station’s call. In intercom Calls, incoming CO Calls, recalling CO Calls and transferred CO Calls can be picked up instead of the ringing station. 3.6.1 Direct Pickup...
  • Page 37: Programming For Pickup Group

    11. Press [HOLD] button to save. 3.7 INT MOH Type ARIA SOHO system provides 13 kinds of internal MOH (Music On Hold). Internal MOH will be presented for CO Hold and Intercom Hold. To change the type of internal MOH At Admin programming mode, 1.
  • Page 38: Troubleshooting

    ARIA SOHO Quick Start Guide PROBLEM CAUSE/SYMPTOM SOLUTION Exchange the malfunctioning board for Power short circuit in some one in good working condition. board(s) Dust each board with a dry cloth. System power failure Check the PSU fuse. LD1-4 LEDs on the MBU are All ON...

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