Solstice SLS-ENVR Series User Manual

Network video recorder v2.1 for: sls-envr16 series nvrs

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PRELIMINARY
SLS-ENVR Series Network Video Recorder V2.1
User Manual
For: SLS-ENVR16 Series NVRs
SLS-ENVR16 Series NVR
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the
instructions for safety and proper use. Save this manual for future reference.
SLS-ENVR16-xT_RM
© 2012 Observint Technologies, Inc. All rights reserved.
10/19/2012

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Summary of Contents for Solstice SLS-ENVR Series

  • Page 1 PRELIMINARY SLS-ENVR Series Network Video Recorder V2.1 User Manual For: SLS-ENVR16 Series NVRs SLS-ENVR16 Series NVR PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety and proper use. Save this manual for future reference.
  • Page 2 SOLSTICE is a trademark of Observint Technologies. Microsoft, Windows, Windows Media, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 3: Safety Instructions

    3. Do not use the device in an environment with strong vibrations. 4. Unauthorized modification of this device can damage it or cause fire. 5. Prevent contact with fluids; do not expose the device to high temperatures. 6. If the device malfunctions, contact your distributor. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 4: Table Of Contents

    PRELIMINARY TABLE OF CONTENTS Table of Contents SECTION 1 Systems Overview ..............1 1.1 System description .
  • Page 5 IPCorder Mobile (for Android) ............65 SLS-ENVR Series NVR V2.1 User Manual...
  • Page 6 PRELIMINARY NOTES...
  • Page 7: Systems Overview

    Systems Overview Thank you for purchasing a SLS-ENVR Series Network Video Recorder! The SLS-ENVR is a standalone NVR for systems with IP cameras, including the latest multi-megapixel resolution cameras in this industry. This NVR defines a new generation of network recording solutions, characterized by easy usage, wide device support, compact dimensions, low power consumption, and reliable operation.
  • Page 8: Recording Modes

    PRELIMINARY SECTION 1: SYSTEM OVERVIEW MJPEG/MPEG-4/H.264 + PCM/AAC audio codecs supported • PTZ control with preset lists and digital zoom • Synchronized playback on selected channels • Search for recordings by motion detection or other events with date-time interval • Event/Value charts display during search •...
  • Page 9: System Requirements

    Other computers used to monitor video form the NVR, download screen captures, and playback and export video clips, should also meet the requirements listed above. Additionally, if recording video from several cameras, it is highly recommended to have the NVR connected to a gigabit LAN. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 10: Installation And Setup

    PRELIMINARY SECTION 2: INSTALLATION AND SETUP SECTION 2 Installation and Setup 2.1 SLS-ENVR16 hardware features Special features: Manage/record/view up to 16 IP cameras/video servers simultaneously • Compact size and quiet operation • Up to 6TB data storage with 2 HDDs • Power consumption - 12 Vdc, up to 48 w (typical with 2 HDDs) •...
  • Page 11: Switches And Indicators

    Power, Information LEDs: These LEDs function as a pair to indicate the status of the NVR . See the table below. • Power LED Information LED Status — — Power supply connect — — Normal mode Rescue mode Blinking Starting Blinking Found by the Discover utility Fast blinking Factory reset in progress SLS-ENVR Series NVR V2.1 User Manual...
  • Page 12 PRELIMINARY SECTION 2: INSTALLATION AND SETUP Retaining Retaining screws screws Control Control Power button LED button connector connector connector Back panel Use the connectors, indicators and switch on the back of the NVR as follows: Control button LED: Indicates the usage state of the control button (see table below) •...
  • Page 13: Hdd Installation

    1. Un-package an HDD, then install the ejector as shown below. To attach the ejector to the HDD, align the pegs on the side of the bar with the screw holes on the side of the HDD, then press them in until the bar is flat along the side of the HDD. Ejector Ejector attached SLS-ENVR Series NVR V2.1 User Manual...
  • Page 14 PRELIMINARY SECTION 2: INSTALLATION AND SETUP 2. If the NVR is powered on, power it off (see instructions “3.6.1 Shutdown / Restart menu” on page 52), then disconnect the power adapter. 3. Remove the four retaining screws on the back of the NVR, then carefully set the NVR back cover to the side. Note that the back cover and the NVR are connected by wiring.
  • Page 15: Nvr Installation

    1. Plug an Ethernet cable into the LAN connector on the back of the NVR. Plug the other end into a network access device, such as a network switch, hub, or router. Power adapter Ethernet cable cable 2. Plug the power adapter into the power connector on the back of the NVR. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 16: Discover Utility

    2.2 Discover utility Discover is a utility used to search for and localize an SLS-ENVR series NVR on the network. If you do not know the IP address of the device, it is possible to find it using Discover. This utility is provided on the enclosed CD, or online at http://www.ipcorder.com.
  • Page 17 Verify that the NVR with the flashing LEDs is the unit you want to configure. c. Click the Device setup button to open the Device pop-up window. d. In the Device window, edit the network settings if necessary, then click the Change Settings button. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 18 PRELIMINARY SECTION 2: INSTALLATION AND SETUP 8. Double-click the line for your NVR in the Discover window. Depending on the state of the NVR, one of the following screens will result: a. If the NVR is new (started for the first time) or just started after a factory reset procedure, the Configuration Guide utility will open.
  • Page 19: Configuration Guide Utility

    3. In the Configuration Guide - Change default administrator password window, enter your new password in both fields, then click Apply and Continue. It is strongly recommended that you change the password to one with high security strength. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 20 PRELIMINARY SECTION 2: INSTALLATION AND SETUP 4. In the Configuration Guide - User preferences window, select the options appropriate for installation site, then click Apply and Continue. 5. In the Configuration Guide - Date and Time window, select the options appropriate for location, then click Apply and Continue.
  • Page 21 DNS server - address of the server which translates the DNS names to IP addresses. The address is often identical to — the router address. If you do not specify the address of the DNS server or give an invalid address, it will not be possible SLS-ENVR Series NVR V2.1 User Manual...
  • Page 22 PRELIMINARY SECTION 2: INSTALLATION AND SETUP to translate the domain names (e.g. ipcorder.com) to an IP addresses, send e-mail messages, synchronize time with an NTP server, etc. Present as UPnP device - if checked, the SLS-ENVR is visible in the folder Locations in the Network in the —...
  • Page 23: Raid Array Configuration Utility

    1. If you have two HDDs installed in your NVR, select the RAID type you want to use from the drop-down lists. NOTE: For information about RAID types implemented in the SLS-ENVR, refer to “RAID” in the website en.Wikipedia.org. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 24: Adding Cameras To The System

    PRELIMINARY SECTION 2: INSTALLATION AND SETUP 2. Click Create RAID Array then confirm your selection. Allow the operation to complete, then follow the on-screen prompts to continue. 3. Complete the device setup in the Configuration Guide (see “2.3 Configuration Guide utility” on page 13), then add cameras to your system (see “2.5 Adding cameras to the system”...
  • Page 25 4. After all information on the screen is entered, click the Add Devices button in the lower right corner. If the addition was successful, the following pop-up window will open, and a dot will appear under the device name as shown below. If it was not successful, an error expression will be shown. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 26 PRELIMINARY SECTION 2: INSTALLATION AND SETUP Discover method 1. After logging into the NVR as an administrator, click the Settings option in the header of the screen. 2. In the right pane, click the Add New button to open the drop down list, then click Discover. 3.
  • Page 27 If it was not successful, an error expression will be shown. 6. After a camera is added to the NVR, it appears in the Settings | Devices | Device Status tab. Verify that all Status indication for each is OK. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 28 PRELIMINARY SECTION 2: INSTALLATION AND SETUP 7. Click the Video button in the header to return to the video display. Verify that you can see a thumbnail-sized video stream from your camera in the Camera List near the top of the window. To see and expanded view of a camera, drag and drop the thumbnail for the camera into a cell.
  • Page 29: Camera Viewing Options

    View frame, drag the device parameter or device header into a cell. Buttons in the upper right corner of each frame enable you to display Recordings (if video is in the cell), open the Menu, and Close the contents of the cell. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 30: Create Views

    PRELIMINARY SECTION 2: INSTALLATION AND SETUP Red dot indicates the Recordings Menu Close NVR is recording this video Items in the Menu include: Select stream: Allows you to select a stream provided by the camera. Note that higher resolution streams require more —...
  • Page 31 OK. In the example above, I named the view Cam 1 view w/params. 3. Use the Add row and Add column buttons to construct the specific array of cells you want to fill. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 32: Moving Panels And Frames

    PRELIMINARY SECTION 2: INSTALLATION AND SETUP 4. Drag cameras, other devices, data parameters, etc. into each of the cells as needed. 5. Click the Save View button to retain the View. 6. Use the steps above to create additional “views” of your NVR system. To display multiple “views”...
  • Page 33: Ptz Camera Control

    To move the camera to a preset setting, open the Recall Presets drop-down list, then click the identifier you want to use. When a preset is active, the preset identifier is shown in the “Recall Presets” select box. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 34: Configuring Cameras For Recording

    PRELIMINARY SECTION 2: INSTALLATION AND SETUP Presets identifier list 2.8 Configuring cameras for recording 1. After logging into the NVR as an administrator, click the Settings option in the header of the screen. 2. In the left pane, click Schedules to establish the weekly time frame when recording can occur. In the following example, a time frame named My schedule was added to pre-set schedules included by default in the system.
  • Page 35 Open the drop-down list to the right of When to record, then select the schedule you prefer. c. Open the drop-down list to the right of Recording type, then select either Off, On Trigger, or Permanent (continuous when scheduled). SLS-ENVR Series NVR V2.1 User Manual...
  • Page 36 PRELIMINARY SECTION 2: INSTALLATION AND SETUP d. Open the drop-down list to the right of Camera Stream, then select the stream (resolution) you prefer. e. You can open the Advanced Recording Options and Advanced Video Options submenus by clicking the icons.
  • Page 37: Playback And Export Recordings

    1. In the Video view, click the Recordings icon for the camera you want to playback or download video from. A timeline will open at the bottom of the window indicating when video and other recordings were made. In the screen below, the Playback icons were clicked for both cameras. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 38 PRELIMINARY SECTION 2: INSTALLATION AND SETUP Recordings icons Playback control buttons Timeline 2. To play recorded video (see screen capture below): a. Click on the camera used to record the video you want to payback. b. Click the calendar icon, then select the day on which the video was recorded. c.
  • Page 39 Click the Pause icon ( ) to stop. g. To export the video segment between the green marker and the red marker: Stop the video playback. Click the Export video icon. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 40: Adding Users To The System

    PRELIMINARY SECTION 2: INSTALLATION AND SETUP Export video icon h. In the pop-up window, uncheck the cameras that you don’t want to download video from, then click Browse and select the location where the video segment will be saved on your computer. Click OK to export (download) the video segment.
  • Page 41 Pre-defined views can be assigned usernames with Users or Custom permissions. This feature can be used to assign different cameras and/or data to different users. To create views, see “2.6.2 Create Views” on page 24. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 42: Firmware Upgrade

    PRELIMINARY SECTION 2: INSTALLATION AND SETUP Create User - User Permissions list 4. After selecting the permissions for the new user, scroll to the bottom of the frame then open the User Views submenu. Copy View button 5. Click a view in Other users’ views (right box ), highlight the view(s) you want to assign to the user, then click the Copy View button (in the middle).
  • Page 43: Registering Your Sls-Envr

    2. In the left frame, click System to open the system submenu. 3. Click the Firmware Upgrade option. Notice that the upper part of the right frame displays your current firmware version. 4. Click the Online Upgrade Mode tab. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 44: Perform Offline Firmware Upgrade

    PRELIMINARY SECTION 2: INSTALLATION AND SETUP 5. In the screen above, click Check for Updates. Optional versions of firmware will be listed below. 6. If a newer (stable) firmware version for your NVR is available, click the Download button, then follow the on-screen instructions to complete the upgrade.
  • Page 45 7. Follow the instructions on the Firmware Upgrade window to download and install new firmware. If your computer does not have access to the internet, download the file to a computer that does, then transfer the firmware file to the computer you use to monitor the NVR. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 46: Settings Menu Reference

    PRELIMINARY SECTION 3: SETTINGS MENU REFERENCE SECTION 3 Settings Menu Reference The Settings menu of the SLS-ENVR web home page provides access to the administrative functions of the system. The Settings menu is accessed by logging in as an administrator, then clicking the Settings option at the top of the window. The Settings menu tree is shown below.
  • Page 47: Devices Menu

    In the Device Status list, you can click the entry in the address field to open the web page for the device in your default browser. If you use this feature, ensure that your default browser is compatible with the device. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 48: Network Grid

    PRELIMINARY SECTION 3: SETTINGS MENU REFERENCE 3.1.4 Network Grid Then Network Grid shows the network parameters for the devices listed. You can Export this data. 3.1.5 Authentication Grid Then Authentication Grid shows the User names for the devices listed. You can opt to also View passwords, and Export this data. 3.1.6 Device trees Within the Devices list, Device Trees can be formed to organize devices into logical groups.
  • Page 49 In the Video window, device trees appear in the Device Groups frame, and cameras in the selected tree appear in the camera list. These cameras can then be accessed within the group to display live or recorded video, or status monitors. New device tree Devices in tree SLS-ENVR Series NVR V2.1 User Manual...
  • Page 50: Users Menu

    PRELIMINARY SECTION 3: SETTINGS MENU REFERENCE 3.2 Users menu Users (usernames) can be created (and deleted) for the system with three different types of access: Admin, User and Custom. Admin (full access) and User (partial) access has a preset list of permissions. Custom access is used when a select set of permissions is given to a user.
  • Page 51: Schedules Menu

    The Schedules menu includes two preset schedules, Always and Weekend, and allows you to modify these schedules and create new ones. These schedules are used to setup recording times for the recording type (Off, Permanent, or On Trigger). SLS-ENVR Series NVR V2.1 User Manual...
  • Page 52: Action Menu

    PRELIMINARY SECTION 3: SETTINGS MENU REFERENCE In the window above, a new schedule, Work days, was created. It can be deleted or edited using controls on the screen. To change the day or time in the Period fields, hover over the field with the mouse to open a drop-down list from which you can select the option you prefer.
  • Page 53: Configuration Menu

    Use of these Configuration Wizard menus is detailed in “SECTION 2 Installation and Setup” on page 4. 3.5.1 Network menu The Network menu allows you to make network configuration changes from within the web interface. After making changes, click Apply. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 54: Email Menu

    PRELIMINARY SECTION 3: SETTINGS MENU REFERENCE 3.5.2 Email menu The Email menu allows you to change your email settings from within the web interface. After making changes, click Apply.
  • Page 55: Date And Time Menu

    FTP makes possible direct access to recordings copied to that (FTP) server. FTP is disabled by default. An FTP server can function as the repository for video data downloaded (backed up) from the NVR. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 56: Storage Menu

    PRELIMINARY SECTION 3: SETTINGS MENU REFERENCE 3.5.5 Storage menu On the Settings - Storage space menu, information about the state and filling of the disks that the SLS-ENVR uses is displayed. Total capacity - Total space available for storage of recordings. •...
  • Page 57: Configure Storage Button

    After starting the NVR, the system will open the Installation and Rescue mode through which you can configure the disk for use. 3.5.6 Configure Storage button Clicking the Configure Storage button will restart the system and open the Storage Configuration utility. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 58: Remote Access Menu

    PRELIMINARY SECTION 3: SETTINGS MENU REFERENCE 3.5.7 Remote Access menu For using Remote Access and the Remote Access menu, refer to “SECTION 4 System / Remote Access” on page 59. 3.5.8 Configuration Wizard Opening the Configuration Wizard starts a 6-step setup program similar to the initial setup of your NVR. Refer to “SECTION 2 Installation and Setup”...
  • Page 59: Firmware Upgrade Menu

    Click the Offline Upgrade Mode tab to open the submenu, then click Get Product Key to generate the identifier key for your system. After the key is saved, click Upgrade Firmware. See the following screens. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 60 PRELIMINARY SECTION 3: SETTINGS MENU REFERENCE Firmware Upgrade - Offline mode Firmware Upgrade - offline download window If your computer does not have access to the internet, you must: 1. Generate the product key. Click Get Product Key in the following window. 2.
  • Page 61: Factory Reset Menu

    Select the options you prefer to preserve settings, then click Factory Reset. To bypass the factory reset, click Restart. 3.6.4 System Log menu The System Log screen displays the record of the various messages for it generated by the NVR. You can export the system log file in an HTML or CSV format. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 62: Backup / Restore Menu

    PRELIMINARY SECTION 3: SETTINGS MENU REFERENCE 3.6.5 Backup / Restore menu The Backup and Restore feature provides a way to retain current system settings, then reload them later if necessary. It is recommended that you backup your system settings after configuration changes are made. Backup system configuration To backup your system: 1.
  • Page 63 1. Click the Restore button in the screen above. 2. Browse to the file that contains the restore data saved earlier. 3. Click Restore. 4. In the Restore progress window, verify that all sections of the backed up data imported successfully. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 64: Preferences Menu

    PRELIMINARY SECTION 3: SETTINGS MENU REFERENCE 3.7 Preferences menu 3.7.1 User Preferences menu The User Preferences menu enable you to reset the Language option, Format Preferences for Date, Time, Work start, and Temperature units, and Video Viewer settings. These options are similar to those presented in the Configuration Wizard. See “2.3 Configuration Guide utility”...
  • Page 65: System / Remote Access

    In general, there are two types of remote access to your system - each has its advantages: Access to cameras and other devices through the NVR, and • Access to the NVR and other devices directly (recommended for Solstice system). • Remote access to devices through the NVR...
  • Page 66: Router Setup Guidelines

    PRELIMINARY SECTION 4: SYSTEM / REMOTE ACCESS 4.1 Router setup guidelines To enable the NVR to communicate with networks beyond a router, the router must be configured for Port Forwarding. For manual router setup: After selecting this method and confirmation, please “Download static tunnels info“ . This link contains information about •...
  • Page 67 If you use Manual router settings, the SLS-ENVR generates a table containing the values for manual entry into the web interface of the router. The table can be listed using the Download static tunnel information button. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 68 PRELIMINARY SECTION 4: SYSTEM / REMOTE ACCESS Example of a listing of static tunnels In the window shown above, columns are defined as follows: Device - device (camera) name, for which it is necessary to create a translated record. • IP address - address of the target device to which the data should be sent in combination with the IP address that defines the •...
  • Page 69: Appendix A Status Monitor Definitions

    Number of frames per second recorded by the SLS-ENVR. The value is zero if the camera is not being recorded. * NOTE: The variables listed exist for every camera. Other variables may exist of some devices. SLS-ENVR Series NVR V2.1 User Manual...
  • Page 70: Appendix Bfaq

    PRELIMINARY APPENDIX B: FAQ APPENDIX B Having issues with all/any cameras via remote access Check if the router is properly configured (cams are directly accessible) and if enough bandwidth is available (upload). What drives can use, how many, what capacities, which RAID to should I use? Drives: Use Seagate, Western Digital, or Hitachi drives, SATA I or SATA II, RAID or enterprise grade.
  • Page 71: Appendix Cipcorder Mobile (For Android)

    Control of user buttons • Password protection for whole application • Available on Google Play • See: https://play.google.com/store/apps/details?id=com.koukaam.koukaamdroid&feature=search_result#?t=W251bGwsM • SwyLDEsImNvbS5rb3VrYWFtLmtvdWthYW1kcm9pZCJd Sample screens: Basic screen Login Screen Available Layouts Select cameras for view 4-camera landscape display SLS-ENVR Series NVR V2.1 User Manual...

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