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Related Manuals for Mandalay 38A 2004
Summary of Contents for Mandalay 38A 2004
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Page 2: Table Of Contents
TABLE OF CONTENTS LIMITED WARRANTY WHAT IS COVERED ........1-1 HOW TO GET SERVICE . - Page 3 CARE & MAINTENANCE GENERAL INFORMATION ....... . . 4-1 FIBERGLASS SIDEWALLS ....... . . 4-1 SEALS &...
- Page 4 AUTOMOTIVE OPERATIONS & PROCEDURES GENERAL INFORMATION ....... . . 6-1 NEW VEHICLE BREAK IN .
- Page 5 EXTERIOR OPERATIONS ENTRY DOOR ........8-1 POWER STEP .
- Page 6 LP GAS SYSTEM 11-1 GENERAL INFORMATION ....... . 11-1 FILLING THE LP GAS TANK ....... 11-2 LP GAS REGULATOR .
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Page 7: Limited Warranty
Mandalay under this limited warranty. Mandalay reserves the right to use new or remanufactured parts of similar quality to complete any work. Mandalay makes no warranty as to the future performance of this RV, and this limited warranty is not intended to extend to the future performance of this RV, or any of its materials, components or parts. -
Page 8: What Is Not Covered
If two (2) or more service attempts have been made to correct any covered defect that you believe impairs the value, use or safety of the RV, you must, to the extent permitted by law, notify Mandalay directly, in writing, of the unsuccessful repair of the alleged defect so that Mandalay can become directly involved in making sure that you are provided service pursuant to the terms of this limited warranty. -
Page 9: Limitations And Disclaimer Of Implied Warranties
In consideration for Mandalay providing this limited warranty you agree that, in the event that you become dissatisfied with the RV, Mandalay or the selling dealership, for any reason, and are unable to resolve your complaint(s) with Mandalay, then you agree to submit your dispute to binding arbitration. See the Alternative Dispute Resolution Agreement for details. -
Page 10: Customer Care Roadside Assistance Plan
Some companies will tell you customer satisfaction is a nine to five job… We know better! When you take delivery of your new Mandalay RV it’s just the beginning of our exclusive around the clock Customer Care Roadside Assistance Program. -
Page 11: Service Assistance
Care benefits, please refer to your Comprehensive Member Benefit Guide which you will receive in the mail within 30 days from the date your registration card is received by Mandalay Or call 888- 890-1738 You may continue your Thor Industries Customer Care benefits in following years at a special discount rate, as a continued benefit of the Thor Customer Satisfaction Program. - Page 12 Roof Air Conditioner(s) Model & Serial Number Inverter Model & Serial Number Misc. Misc. Misc. Misc. Misc. Mandalay recommends the customer records the information for future reference. Some of the information may be found included with Vendor information supplied at time of sale. Mandalay...
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Page 13: Owner's Personal Property Record
OWNER’S PERSONAL PROPERTY RECORD ITEM SERIAL NUMBER VALUE Mandalay... -
Page 14: Owner's Insurance Information
OWNER’S INSURANCE INFORMATION COMPANY: POLICY #: AGENT’S NAME & ADDRESS: BUSINESS PHONE #: EMERGENCY PHONE #: RENEWAL DATE(S): NOTES: Mandalay... -
Page 15: Introduction
It’s exciting taking ownership of a new purchase as substantial and full of nearly unlimited possibilities for the future as a motorhome. Thank you for choosing a Mandalay product. We take your choice seriously. That’s why we’ve engineered this vehicle to meet and, in many cases, exceed federal and state regulations and requirements for vehicles of this type. - Page 16 RV from, or a Mandalay Technical Service Advisor at (866) 919-4444 before having any service work performed. By notifying them, you will know what is covered under the terms of your warranty, as well as making them aware of your problem.
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Page 17: Travel Preparation
Mandalay Mandalay Mandalay TRAVEL PREPARATION Like any vacation trip, pre-planning will pay big dividends. A checklist is often helpful. In addition to routine trip preparations such as having newspaper delivery stopped and mail held at the post office, there are now more vehicle-related preparations than there were with the old family car. -
Page 18: Rv System Check
66 gal 66 gal 66 gal 66 gal Fuel Tank 100 gal 100 gal 100 gal 100 gal LP Tank 121.5 lb 121.5 lb 121.5 lb 121.5 lb * Capacities are approximate and specifications are subject to change without notice. Mandalay... -
Page 19: First Short Trips
When preparing for your trip always consider vehicle weight when loading the RV. Because of different RV models Mandalay manufactures and the numbers of options available, your RV may not include all of the systems in this manual. Mandalay... - Page 20 Mandalay...
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Page 21: Care & Maintenance
Mandalay Mandalay Mandalay CARE AND MAINTENANCE GENERAL INFORMATION Periodic maintenance and cleaning of your recreational vehicle is necessary to retain the dependability, safety, and appearance that will provide you with many miles of trouble free operation, as well as protecting your investment. -
Page 22: Seals & Adhesives
If surface deterioration is apparent, contact a Mandalay dealer for assistance with finish restoration. Physical damage to the fiberglass, such as cracks, holes, and chips, must be attended to immediately to avoid moisture from entering and causing problems with interior walls and components. -
Page 23: Extrusions & Aluminum Surfaces
TIRES In areas where hot sun constantly beats down on the recreational vehicle, shading the tires by covering can reduce tire sidewall cracks from forming. Mandalay... -
Page 24: Roof
Elevate the antenna and remove the set screw from the rotating gear housing (see illustration). Spray lubricant into hole and around the edges of the gear housing. Rotate the gear housing until the lubricant coats the bearing surfaces and the antenna rotates freely. Mandalay... -
Page 25: Exterior Lights
Check all hoses, fittings, and connections regularly for leaks and signs of wear. Make sure to keep the system sanitized, and take care to winterize during cold weather (see instructions elsewhere in this manual). Do not allow water to remain in system for extended periods or after a trip. Mandalay... -
Page 26: Electrical System
MEK. Gasoline and kerosene should not be used because of the damaging effect they have on the plastic surface, as well as the fire hazard they present. Often the damage caused by solvents, alcohol, and oil based products may not be immediately noticeable, but the plastic is made weaker, and prone to stress cracking. Mandalay... -
Page 27: Winter Precautions
Condensation – Cooking produces large amounts of moisture. Not just as steam from pots and pans, but also as a product of combustion. Make sure to use the exhaust vents and open a window slightly to control the humidity. At night, leave a roof vent and/or a window slightly open. Mandalay... -
Page 28: Storage Preparations
Follow the water system winterizing procedure outlined in the Water and Drainage section of this manual (check the index for location). Be sure to read the rest of this manual, and follow any additional information on storage, cleaning and winterizing procedures. Mandalay... -
Page 29: Periodic Maintenance Chart
Lubricate all mechanisms & inspect for proper operation Seats Check all seat belt buckles, release mechanisms & belt webbing Chassis & Components Follow chassis lubrication & maint procedures & schedules Weight & Distribution Be sure unit is within specified load limits & weight distribution Mandalay... - Page 30 4-10 Mandalay...
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Page 31: Identification & Safety
Mandalay Mandalay Mandalay IDENTIFICATION AND SAFETY REPORTING SAFETY DEFECTS The following note is added as a requirement of the National Highway Traffic Safety Administration (NHTSA): If you believe that your vehicle has a defect that could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the manufacturer. -
Page 32: Manufacturer's Warranties
LP leak detector Generator Battery GFCI receptacle Smoke detector Carbon Monoxide Detector WATER & DRAINAGE Toilet Water pump Water faucets LP GAS Regulator Gas tank Gas leak detector CHASSIS Air conditioner Back up monitor Hydraulic pumps Cruise control Leveling jacks Batteries Mandalay... -
Page 33: Safety Regulations For Lp Gas Systems & Appliances
Tanks are to be installed, fueled and maintained in accordance with the state and local codes, rules, regulations or laws and in accordance with the NFPA Pamphlet 58, division IV. Mandalay... -
Page 34: Fire Safety
Always repair faulty or damaged wiring and electrical components Never overload electrical circuits Locate and repair LP leaks immediately Keep cooking surfaces clean Don’t allow rubbish to accumulate Never clean with a flammable liquid Spray fabrics annually with a flame retardant Mandalay... -
Page 35: Fire Extinguisher
RV. Regular inspections will help insure the condition. AGITATE DRY CHEMICAL- every six (6) months, by inverting the bottle and lightly shaking for several seconds. This will help prevent the dry chemical from settling due to in-motion vibrations. Mandalay... -
Page 36: Carbon Monoxide Detector
HOW OFTEN TO TEST You must test this detector at least once per week during use. If used in a vehicle or coach, it must also be tested after storage and before each trip. Mandalay... -
Page 37: Carbon Monoxide Safety Precautions
SERVICE - the detector if it does not work by sending it to the manufacture or their repair center. DO NOT attempt to make the repairs yourself (other than battery replacement). NOTE: When the battery is low, the detector will make a “chirping” noise for seven days to remind you to change it. Mandalay... -
Page 38: Seat Belts
However, it is not intended for all seats to be simultaneously occupied while the vehicle is in motion without regard to the total loaded weight of the vehicle. DO NOT EXCEED THE CARRYING CAPACITY OF THIS VEHICLE. Mandalay... -
Page 39: Egress Exit Window
• To close the egress window, pull the window closed and lower the handles to lock window in place. CAUTION: The egress window should be opened twice a year to ensure proper operation. Over time, the rubber seal will tend to stick to the egress window. Occasional operation will help prevent the rubber seal from sticking. Mandalay... - Page 40 5-10 Mandalay...
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Page 41: Automotive Operations & Procedures
Mandalay Mandalay Mandalay AUTOMOTIVE OPERATIONS AND PROCEDURES GENERAL INFORMATION The chassis is the foundation and heart of your motorhome. With proper care and maintenance, it will provide years of service, and many miles of enjoyable travel. You as the owner are the key to keeping your vehicle in good operating condition, as well as being responsible for taking the proper precautions when attempting any repair or maintenance activities. -
Page 42: Damaged Or Flat Tires
If you experience handling problems or abnormal tire wear, it may be easily corrected by proper balance. Specialized equipment is required to effect proper balancing, and the motorhome should be taken to a shop that is qualified to perform this service. Mandalay... -
Page 43: Front Suspension & Alignment
If you notice, or suspect cooling system problems, make sure it receives immediate attention. Proper and safe operation of the chassis engine cooling system and other chassis functions depends on maintaining the vehicle per the instructions and schedules published by the chassis and engine manufacturers. Mandalay... -
Page 44: Proper Loading & Weight Distribution
DO NOT assume that you can fill all tanks and storage areas and be within the GVWR. Weights of stored items and passengers will vary greatly and will affect total weight of your RV. NOTE: For calculation purposes fresh water weighs 8.33 pounds per gallon. LP gas weighs 4.5 pounds per gallon. Mandalay... -
Page 45: Weight Information Label
The user also bears the responsibility in selecting the proper combination of cargo, fluids, towed vehicles and passengers to insure the vehicle weight limits are not exceeded. CONSULT OWNER’S MANUAL FOR SPECIFIC WEIGHING INSTRUCTIONS AND TOWING GUIDELINES Mandalay... -
Page 46: Computing Your Load & Load Distribution
12,570 lb. from scale Carrying capacity 1,930 lb Front GAWR 5,000 lb Front GAW 4,000 lb from scale Front axle carrying capacity 1,000 lb Rear GAWR 10,000 lb Rear GAW 8,890 lb from scale Rear axle carrying capacity 1,110 lb Mandalay... -
Page 47: Driving
The main culprit of hilly or mountainous driving problems is overheating. Preventing problems is as simple as following your chassis manufacturer’s driving instructions for this type of terrain. The main thing to remember is to reduce speed and drive in the appropriate gear, usually something other than drive. Mandalay... -
Page 48: Trailer Towing
Damage to the motorhome, vehicle or towing device will result. Trailer packages that include high quality tow hitches are available as an option on Mandalay RVs. They are designed to meet Class specifications for your particular vehicle. -
Page 49: Towing Procedure
When your Mandalay needs towed for service it is recommended to use a lowboy/landall type of trailer. If a tow truck is used it needs to have a support arm that goes under the motorhome and secures to the front axle. -
Page 50: Emergency Stopping
Fuel spills represent a serious fire hazard, and should be cleaned up immediately. Never restart the engine, or relight pilot lights while raw fuel is present. When weather gets cold or coach has not been used for a while, a fuel anti-gel additive will be needed. 6-10 Mandalay... -
Page 51: Chassis Functions
Mandalay Mandalay Mandalay CHASSIS FUNCTIONS DASH CONTROLS You should thoroughly familiarize yourself with the various controls, instruments, and indicators available to you in your motorhome. Performance and safety can be enhanced by the driver who fully understands each one, and how to use them. -
Page 52: Dash Heater/Air Conditioner
The A/C will not function if the outside air temperature is below approximately 40° F. In the event control vacuum is lost, the system is designed to discharge through the defrost vents. Mandalay... - Page 53 WARRANTY/SERVICE If repairs are necessary during the terms of the RV warranty, please contact the nearest authorized Mandalay dealer for service. In the event repairs are necessary during transit, contact Mandalay Customer Service.
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Page 54: Fan Switch
DO NOT use additives such as radiator anti-freeze in the washer fluid that might cause damage to either the washer system or the motorhome finish. NOTE: To prevent possible damage to your windshield or wiper blades, do not operate the wipers when the windshield is dry. Mandalay... -
Page 55: Generator Remote Switch & Hour Meter
Always adjust mirrors for proper vision before starting and moving the motorhome. Each side is equipped with both normal and wide angle mirrors for more complete vision. Steering column controls and functions are also covered in the chassis owner’s manual. Mandalay... - Page 56 Mandalay...
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Page 57: Exterior Operations
EXTERIOR OPERATIONS Your new RV from Mandalay offers virtually all the comforts of home while out on the road. These systems are of the most modern design available, just as the similar systems in your home, however, the RV systems may be of different design, and construction than those found in your home. -
Page 58: Power Step
NOTE: Make sure that all compartment doors are closed, latched, and contents secure before starting and moving the RV. WARNING: When closing the storage doors make sure that hands and fingers are clear of hinges and openings Mandalay... -
Page 59: Ladder & Rooftop Storage
The generator comes with a standard fuel safety feature that will engage when the RV fuel tank reaches approximately ¼ of a tank. When engaged, the generator will not run until the fuel tank has been filled. After filling the tank the safety feature automatically disengages allowing normal operation of the generator. Mandalay... -
Page 60: Generator Safety
DO NOT touch the generator when running, or immediately after shutting off. Heat from the generator can cause burns. Allow the generator to cool before attempting maintenance or service. Mandalay... -
Page 61: Rally Kit Compartment
7. 50 amp Shore Cord Harness 8. Water Pump Switch - Provides power to water pump. 9. Baggage Compartment Light Switch - Provides power to 12 volt compartment light. Mandalay... - Page 62 17. Exterior Shower - Provides hot or cold water to the exterior of the RV. 18. Hand Soap Dispenser - For easy clean-up convenience fill soap dispenser with hand soap for use after handling sewer hose and drain caps. Mandalay...
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Page 63: Water And Drainage
WATER AND DRAINAGE Mandalay Mandalay Mandalay GENERAL INFORMATION Your new RV plumbing system has the dual ability to be self-contained with onboard storage, or use facilities provided by an external pressurized source. In either case, the components of the system operate like those in your home. -
Page 64: Water Pump
NOTE: A slight chlorine taste may linger. If this is objectionable, mix a solution of 1 quart vinegar to 5 gallons of water and add to the tank. Let stand for 3 hours and then flush the system again. Mandalay... -
Page 65: Monitor Panel
Sometimes, residue on the sides of a tank, or water with a low mineral content will give a false reading. Check the levels occasionally when you are sure of a tank’s contents to double check the accuracy of the monitor panel. LIGHT INDICATORS: Red - Full Yellow - ½ Full Green - Empty Mandalay... -
Page 66: Common Field Problems
Residue in the drain water lines can also produce odors. To combat gray water holding tank odors, an approved deodorizing agent should be used. An agent that dissolves grease and fats and contains a detergent will help keep tank drain lines clean and free-flowing. Mandalay... -
Page 67: Holding Tanks
Remove flexible drain hose and wash it thoroughly with clean water. Remove the other end from the dump station inlet, and replace it in the storage compartment. Secure the sewer hose storage cover, and replace the caps on both the RV outlet and the dump station inlet. Mandalay... -
Page 68: Faucets
Refer to the faucet owner’s manual supplied with your recreational vehicle for specific maintenance and service instructions and a phone number for service. Mandalay... -
Page 69: Toilet
DO NOT continue to use the water system components if such a condition exists. If damage has occurred, make sure to have it repaired before using again. Mandalay... -
Page 70: Water System, Maintenance & Troubleshooting
Also remember that it is possible for an electrical problem to cause water system problems. Lack of power to the pump can be caused by a variety of reasons. If you are unsure of how to locate and/or repair a plumbing problem, contact your dealer. Mandalay... -
Page 71: Electrical System
Mandalay Mandalay Mandalay ELECTRICAL SYSTEM GENERAL INFORMATION The electrical power supply provided for the RV is a dual system, operating with 110 volt AC and/or 12 volt DC. The 110 volt power may be provided by either connecting the RV to an outside power source when parked, or by use of a RV generator. -
Page 72: Circuit Breakers
WARNING: Even with the GFCI protection, persons with heart or other health problems may still be seriously affected by an electrical shock. The GFCI outlet is not a substitute for good electrical safety. It does not protect against contact of the hot and neutral wire at the same time. 10-2 Mandalay... -
Page 73: Power Inverter
In the event the automotive battery is low or fully discharged, it will be necessary to press and hold the aux. start button located on the dash. By pressing the aux. start button, power from the coach batteries will assist with starting the RV. Mandalay 10-3... -
Page 74: Battery Disconnect Switches
Remove the battery vent caps before charging, and make sure that the electrolyte does not splash out as a result of charging to quickly. Check literature supplied by the battery manufacturer, and follow warnings or cautions outlined. 10-4 Mandalay... -
Page 75: Battery Maintenance
When a battery needs to be replaced, make sure to replace it with a battery of the same characteristics as the original equipment. Consult your dealer for advice on battery replacement. NOTE: The coach battery disconnect must be in the on position in order to charge the batteries. Mandalay 10-5... -
Page 76: Battery Safety
It is a good idea to keep additional fuses on hand in the RV. Replacement fuses are available at most service stations, hardware and automotive supply stores. Remember that the replacement fuse must be the same amperage rating as the original. 10-6 Mandalay... -
Page 77: Automotive 12 Volt System
If the alternator shows a discharge while the motor is running, turn off appliances or lights to see if a charge comes on or if the alternator indicates not charging. Then apply a drain on the system to see if a discharge returns. If a discharge persists, contact your dealer. Mandalay 10-7... - Page 78 10-8 Mandalay...
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Page 79: Lp Gas System
Mandalay Mandalay Mandalay LP GAS SYSTEM WARNING: LP-Gas is highly volatile and extremely explosive. Do not use matches or a flame to test for leaks. Use only approved LP-Gas leak testing solution for leak detection. Unapproved solutions can damage copper tubing and brass fittings. Never attempt to adjust LP-Gas regulators. -
Page 80: Filling The Lp Gas Tank
20% vapor expansion space that can result in uncontrolled gas flow which can cause fire or explosion. WARNING: Make sure the tank service valve is accessible at all times. In an emergency, it may be necessary to shut off the valve quickly. LP TANK COMPARTMENT 11-2 Mandalay... -
Page 81: Lp Gas Regulator
Do not rely upon being able to smell LP gas leaks, as the odor may not be sufficiently strong to detect. Mandalay 11-3... -
Page 82: Regulator Freeze-Up
LP in the tanks requires the heat from the surrounding air to vaporize. This lowering of BTU value can significantly affect the performance of the system. You can help insure proper performance by keeping your LP tanks as full as possible in cold weather, and reviewing the BTU/hr plates on LP appliances for proper LP management. 11-4 Mandalay... -
Page 83: Hoses, Pipes, Tubes And Fittings
The alert will continue to sound until: The gas mixture at the detector returns to a safe level. The reset button is pressed. If the reset button is pressed, the detector cannot be retested for at least 60 seconds. Mandalay 11-5... -
Page 84: Checking The Lp Gas System For Leaks
They are easily activated by high temperatures. Close your coach up on a hot day and the chemicals used in its construction may be detected for months after the coach was manufactured. 11-6 Mandalay... - Page 85 See your RV Dealer or a qualified LP Gas Service Center should service be required. If they are not familiar with this product, have them call CCI for assistance. If service is not available in your area, call CCI. Mandalay 11-7...
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Page 86: Lp Gas Safety Precautions
Never remove these warning labels and decals. If one should be lost, it should be replaced as soon as possible. WARNING: DO NOT store LP gas containers inside the recreational vehicle. LP gas containers are equipped with safety devices which relieve excessive pressure by discharging gas to the atmosphere. 11-8 Mandalay... -
Page 87: Interior Controls & Operations
AND OPERATIONS Your new RV from Mandalay offers virtually all the comforts of a home while out on the road. These systems are of the most modern design available, just as the similar systems in your home, however, the RV’s systems may be of different design, and construction than those found in your home. -
Page 88: Condensation
A hand crank controls opening and closing and adjustment of the vent cover, while a push button turns the exhaust fan on and off. Make sure to turn the fan off before closing the vent. Also be sure to remove any debris that falls into the vent that may restrict its operation. 12-2 Mandalay... -
Page 89: Hydraulic Power Levelers
FROM DIRT, METAL CHIPS, OR LEAKS, ETC. FOLLOW ALL OTHER APPLICABLE SHOP SAFETY PRACTICES. DO NOT OVER-EXTEND THE REAR JACKS. IF THE WEIGHT OF THE VEHICLE IS REMOVED FROM ONE OR BOTH REAR WHEELS, THE VEHICLE MAY ROLL FORWARD OR BACKWARD, OFF THE JACKS. Mandalay 12-3... -
Page 90: Slide-Out
Extensive damage could occur to the slide-out room and awning when extending the slide-out room in snow, sleet, ice or freezing rain. In such conditions, if the slide-out room is extended, clear the awning and ensure free movement prior to operating the slide-out room. 12-4 Mandalay... -
Page 91: Room Retraction Procedure
Ensure the floor is clean before you retract the slide-out room. Trapped dirt or grit under the slide-out room can scratch the floor surface. Never move the motorhome with the slide-out room extended. Mandalay 12-5... -
Page 92: Manual Room Retraction Procedure
Check window sealant during normal coach washing and as per the maintenance guide. WARNING: To avoid exhaust gas entry into the motorhome, keep windows closed when the chassis or generator engines are running. 12-6 Mandalay... -
Page 93: Doors, Drawers, And Storage Compartments
Store items in the areas designated for storage. DO NOT store anything in the area reserved for the inverter and electrical panels or the water tank and pump. Mandalay 12-7... -
Page 94: Seating, Tables And Additional Beds
These chairs should be stored securely while the vehicle is in motion. 12-8 Mandalay...