Page 1 FlexPAC™ Portable Add-In Computer Document Revision 1.0...
Page 2: About This Product
About this Product The FlexPAC Portable Add-In Computer is sold by Kontron America’s Mobile Rugged Division (formerly Dolch Computer Systems.) About This Manual This document provides information about the FlexPAC Portable Add-In Computer. No warranty of suitability, purpose, or fitness is implied. While every attempt has been made to ensure that the information in this document is accurate, the information contained within is supplied “as-is”...
Page 3: Technical Support
Technical Support If you are unable to obtain proper use of your FlexPAC, contact Kontron America Mobile Rugged Division for technical support. To ensure the most efficient technical support, be prepared to operate your system while discussing the problem with a technical support representative.
Page 4: Customer Support
Return Instructions If you need to ship your unit back to Kontron for service or repair, please contact technical support for a Return Material Authorization (RMA) number. Have your serial number available and the reason for the return when requesting a RMA number.
Page 5 Kontron America Mobile Rugged Division on this Kontron product. No oral or written information or advice given by Kontron America Mobile Rugged Division, its resellers, distributors, agents or employees shall create a warranty or in any way increase the scope of this limited warranty, and you may not rely on any such information or advice.
Page 6 FCC Warning This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. This equipment has been tested and found to be within the limits for a Class A digital device pursuant to Part 15 of the FCC Rules.
Page 7: Table Of Contents
Supplied Accessories....... . 1.2 Features of the FlexPAC....... . . 1.3 Removing the Keyboard .
Page 8 Table of Contents Entering Setup ........3.2 Using Setup.
Page 9 Table of Contents Delay Prior to Thermal ......3.17 ICH2 ISA Enable ........3.17 Integrated Peripherals .
Page 10 Flat-Panel Display ........6.3 Cleaning the FlexPAC........6.4 Cleaning the Flat-Panel Display .
Page 11 Table of Contents Error Messages ........6.14 Warning Messages .
Page 13: Getting Started
Getting Started...
Page 14: Component Identification
IBM PC/AT personal computers. This chapter will give you an overview of the components and features designed into the FlexPAC. It will help you get started and provide information and procedures for operating your new system.
Page 15: Unpacking
If any items or supplied accessories are missing or you have received a damaged unit or device, call Kontron Customer Service at 1.800.995.7579 or go to Kontron.com to contact technical support. If the damages are the result of shipper mishandling, you need to file a claim against the carrier who delivered your unit.
Page 16 Getting Started Figure 1.1 Features of the FlexPAC 1. Flat-Panel Display 2. Power LED 3. Hard Disk Drive LED 4. Stereo Speakers (2 each) 5. Keyboard 6. Embedded Touchpad 7. Keyboard Adjustment Feet (2 each) 8. System Tilt Feet (2 each) 9.
Page 17 Getting Started Figure 1.2 Features of the FlexPAC 11. Keyboard Release Button (2 each) 12. I/O Ports/Audio Jacks 13. Optional Removable Hard Disk Drive 14. Corner Bumpers (4 each) 15. Power Switch/Power Receptacle...
Page 18 Getting Started Figure 1.3 Features of the FlexPAC 16. Carrying Handle 17. Cover Grill 18. Optional PCMCIA CardBus Slots 19. CD-ROM or (Optional CD-RW, DVD or DVD-CD-RW) 20. Floppy Disk Drive...
Page 19: Features Of The Flexpac
Getting Started Features of the FlexPAC 1. Flat-Panel Display - FlexPAC has a 14.1 inch XGA 1024 x 768 active matrix, color display. 2. Power LED - The green colored LED illuminates when the FlexPAC is powered “On.” 3. Hard Disk Drive LED - The red colored LED indicates hard disk drive access.
Page 20 Getting Started 13. Removable Hard Disk Drive - The FlexPAC can be equipped with an optional removable hard disk drive. 14. Corner Bumpers - Four shock absorbing corner bumpers provide added protection during transport of the portable FlexPAC. 15. Power Switch/Power Receptacle - The “On/Off” power switch and the power cord receptacle are located on the side panel to the right of the display.
Page 21: Removing The Keyboard
It can be easily released from the main unit when ready for use. 1. Place the FlexPAC on a flat, sturdy surface with the carrying handle facing up and the keyboard facing you.
Page 22 Getting Started Figure 1.4 FlexPAC Keyboard 1. Keyboard Retaining Slot (2 each) 2. Keyboard Cable Connector 3. Keyboard Cable 4. Keyboard Mounting Slot (2 each) 5. Keyboard LED (Num Lock, Caps Lock & Scroll Lock)
Page 23 Getting Started Figure 1.5 Keyboard Features 6. Keyboard Release Buttons (2 each) 7. Keyboard Retaining Hooks (2 each) 8. Embedded Touchpad 9. Keyboard Adjustment Feet (2 each) 10. Keyboard Mounting Tabs (2 each) 1.10...
Page 24 Getting Started Figure 1.6 Keyboard Cable Stowage Channel 11. Keyboard Cable 12. Modular Keyboard Jack 13. Keyboard Cable Stowage Channel 1.11...
Page 25: Keyboard
Getting Started Keyboard The FlexPAC comes with a full size, AT compatible, 104/105-key keyboard with 12 function keys and dedicated cursor keys (see Figure 1.7). An integrated touchpad is located below the keys with the left and right buttons placed below it. The touchpad is pressure sensitive and works by the touch and movement of your fingertip.
Page 26: Keyboard Keys
Getting Started Keyboard Keys Function Enter Moves the cursor to the start of a new line. In most application programs, it also executes a command. Caps Lock When this key is engaged, the letter keys produce upper case letters. Shift When this key is pressed down along with another key, it produces upper case letters (or the upper case character on the keys).
Page 27: Cursor Control Keys
Getting Started Pause Break Temporarily halts a running program. To continue using the program again, press any key. Pressing the “Pause” key, in conjunction with the <Ctrl> key, breaks the program. Ctrl Works in combination with other keys to provide shortcuts or to modify actions.
Page 28: Keyboard Touchpad
Getting Started Keyboard Touchpad The built-in touchpad is a convenient substitute for a mouse device. Its function is similar to that of a two-button mouse. The left button is equivalent to the left button on a mouse and the right button is equivalent to the right button on a mouse (see Figure 1.7).
Page 29 Getting Started Figure 1.8 Rear Panel I/O Connections 1. Parallel Port 2. Serial Port (COM2) 3. Serial Port (COM1) 4. USB Ports (2 each) 1.16...
Page 30 Getting Started Figure 1.9 Side Panel Connections 2GHz FlexPAC 3GHz FlexPAC 5. 10/100 Ethernet Port 6. External Monitor Port 7. External Mouse Port 8. 10/100/1000 Ethernet Port 1.17...
Page 31: I/O Connections
The FlexPAC provides a 25-pin, bi-directional parallel port for connecting a parallel printer or another parallel peripheral device. The parallel port is located on the rear panel of the FlexPAC (see Figure 1.8). Before using the parallel port, refer to the documentation provided by the manufacturer of your parallel device for information on the installation.
Page 32: Ethernet Connector
The FlexPAC 2GHz is equipped with a 10/100 Base-T ethernet network connector and the FlexPAC 3GHz has an additional 10/100/1000 Base-T connector. The RJ45 ethernet input jacks allows you to connect the FlexPAC into an existing network. The ethernet ports are located in the expansion slot opening on the side panel to the left of the display (see Figure 1.17).
Page 33: Powering On The Flexpac
Getting Started Powering On the FlexPAC Before you plug in the power cord or any other equipment for the FlexPAC, take an inventory of each device and make sure you have all the appropriate cables you need. If any cables are missing for the FlexPAC, immediately contact Kontron technical support for a replacement.
Page 34 Getting Started 4-Slot FlexPAC 6-Slot FlexPAC Figure 1.10 Power Switch/Power Cord Receptacle 1.21...
Page 35: Adjusting The Display Viewing Angle
Adjusting the Display Viewing Angle You can adjust the display angle of the FlexPAC for your viewing comfort. The FlexPAC has tilt adjustment feet on the bottom of the unit. Flipping these feet out will angle the display upwards. Nylon Carrying Case The FlexPAC is designed for travel and mobility.
Page 36: Audio Function
Getting Started Audio Function The FlexPAC is equipped with an audio function. The audio function includes an integrated audio sound chip, two internal stereo speakers and three audio hook-up jacks (line-in, line-out and microphone). The audio jacks are located on the rear panel, next to the parallel port (see Figure 1.12). The internal stereo speakers are located on each side of the flat-panel display (see Figure 1.1, Item 4).
Page 37 Getting Started Figure 1.12 External Audio Jacks 1.24...
Page 38: System Description
System Description...
Page 39: Features
■ System Description SYSTEM DESCRIPTION The FlexPAC is a high-performance system powered by a Pentium® 4 processor based on the advanced Intel 845 Chipset. The highly compatible system is fully designed for maximum performance in industrial environments. It can handle large software applications with ease and still retain consistent configuration control.
Page 40: Usb 2.0 Driver
Intel chipset components. Use the following procedures to install the drivers for Windows 2000/XP. 1. Power “On” the FlexPAC. Insert the CD that comes with the CPU card. A screen appears. Click Intel Chipsets and then click Intel 845G Drivers.
Page 41: Intel Application Accelerator
Application Accelerator” driver using the Install Shield Wizard under Windows 2000/XP and Windows NT 4.0. 1. Power “On” the FlexPAC. Insert the CD that comes with the CPU card into the CD-ROM. 2. Click the Intel Application Accelerator. The Welcome screen of the Install Shield Wizard for the accelerator appears.
Page 42: Windows Nt 4.0 Drivers
“ATI Mobility Radeon M6” VGA drivers for safekeeping. 1. Power “On” the FlexPAC. Insert the supplied “Drivers/User Manual” CD into the CD-ROM. 2. An “Inside this CD” window will appear. Click on the VGA Card icon on the left side of the window.
Page 43: Installing Windows Nt 4.0 Pci Ethernet Drivers
Windows NT 4.0 drivers from the supplied “Drivers/User Manual” CD onto a floppy diskette. This installation diskette will be used to load the drivers. 2. Power “On” the FlexPAC. Insert the supplied “Drivers/User Manual” CD into the CD-ROM and insert a formatted floppy diskette into the floppy disk drive.
Page 44: Sigmatel Ac97 Audio Drivers For Windows Nt 4.0
Use the following installation procedure to install the “SigmaTel AC97 Audio Drivers” in the Windows NT 4.0 environment. 1. Power “On” the FlexPAC. Insert the supplied “Drivers/User Manual” CD into the CD-ROM. 2. An “Inside this CD” window will appear. Click on the Intel Chipsets icon on the left side of the window.
Page 45: Windows 2000/Xp Drivers
“ATI Mobility Radeon” VGA drivers for safekeeping. 1. Power “On” the FlexPAC. Insert the CD that comes with the CPU card. On the initial screen, click the VGA Card icon on the left, which brings up a new screen.
Page 46: Installing Windows 2000/Xp Intel Pro Lan Drivers
Use the following procedure to install Intel PRO LAN 100 drivers for Windows 2000/XP. 1. Power “On” the FlexPAC. Insert the CD that comes with the CPU card. A new screen appears. Click the LAN Card icon on the left to make the LAN drivers selection.
Page 47 Use the following installation procedure to install the “SigmaTel AC97 Audio Drivers” in the Windows 2000/XP environments. 1. Power “On” the FlexPAC. Insert the CD that comes with the CPU card. A new screen appears. Click Intel Chipsets, then Intel 845G Chipset Drivers.
Page 48: Configuration
Configuration...
Page 49: The Bios Setup
Configuration CONFIGURATION The BIOS Setup This chapter discusses the “Award Software Setup” utility program built into the BIOS ROM. The “Setup” utility program allows users to modify the basic system configurations and settings. The information is then stored in battery- backed RAM so that it retains the “Setup”...
Page 50: Entering Setup
Configuration Entering Setup While the BIOS is in control, the “Setup” utility can be activated in one of two ways: 1. By pressing the <Del> key immediately after switching the system “On.” 2. By pressing the <Del> key when the following message appears briefly at the bottom of the screen during the POST.
Page 51: Getting Help
Configuration PgUp Key Scroll upwards to highlight an option PgDn Key Scroll downwards to highlight an option +Key Increase the numeric value of -Key Decrease the numeric value of F1 Key General help (Status Page Setup & Option Page Setup menu’s only) (Shift) F2 Key Change the color from a total of 16 colors.
Page 52: Main Menu
Configuration Main Menu When you enter the Award BIOS CMOS Setup utility, the “Main” menu will appear on the screen. Use the following “Main” menu to select from several “Setup” categories and two exit choices. Use the arrow keys to select among the categories and press <Enter>...
Page 53 Configuration Standard CMOS Setup - This “Setup” screen contains the basic hardware configurations needed to set up a working system. Advanced BIOS Features - This “Setup” screen contains options to improve your system and set up the special enhanced features. Advanced Chipset Features - This “Setup”...
Page 54: Standard Cmos Setup
Configuration Standard CMOS Setup The “Standard CMOS Setup” menu allows you to record the basic hardware configurations in your computer system, set the system clock and set any error handling options. Since the system board is already installed in a working system, there should be no need to select this category.
Page 55: Date
Configuration Date The date format is <day>, <month> <date> <year>. To set the date, highlight the “Date” option and use the PageUp/PageDown or the +/- keys to set the current date. Day: Sun to Sat Month: 1 to 12 Date: 1 to 31 Year : 1994 to 2079...
Page 56: Primary/Secondary Master And Slave
MODE: Auto Normal HDD < 528MB Large For MS-DOS only HDD > 528MB (and supports Logical Block Addressing) Drive A/Drive B Drive A and Drive B are categories that identify the type(s) of floppy disk drive(s) installed in the FlexPAC.
Page 57: Video
Configuration Video The video category selects the type of video display card installed in your system. EGA/VGA Enhanced Graphics Adapter/Video Graphics Array, for EGA, VGA, SEGA, SVGA or PGA monitor adapters Halt On This category determines whether the computer will halt if an error is detected during power up.
Page 58: Advanced Bios Features Setup
: Setup APIC Mode : Enabled MPS Version Control for OS : 1.4 OS Select for DRAM > 64MB : Non-OS2 Report No FDD for WIN 95 : No Small Logo (EPA) Show : Enabled ** For 3GHz FlexPAC Only 3.10...
Page 59: Virus Warning
Configuration Virus Warning This option protects the boot sector and partition table of your hard disk against accidental modifications. If an attempt is made, the BIOS will halt the system and display a warning message (such as the one below.) If this occurs, you can either allow the operation to continue or run an anti-virus program to locate and remove the problem.
Page 60: Cpu L1 And L2 Cache
Configuration CPU L1 and L2 Cache Cache memory is additional memory that is much faster than conventional DRAM (system memory). CPU’s from the 486-type on up contain internal cache memory and most modern PC’s have additional (external) cache memory. When the CPU requests data, the system transfers the requested data from the main DRAM into cache memory, for even faster access by the CPU.
Page 61: Boot Up Floppy Seek
Configuration Boot Up Floppy Seek This option determines whether the BIOS checks for a floppy drive while booting up. If it does not detect one (either due to improper configuration or its absence), it will flash an error message. Boot Up NumLock Status This option allows you to activate the NumLock function after you power up the system.
Page 62: Security Option
Configuration Security Option This option allows you to limit access to the “System” and to “Setup” utility. When you select the “System” option, the system prompts for the “User Password” every time you boot up. When you select the “Setup” option, the system boots up and prompts for the “Supervisor Password”...
Page 63: Advanced Chipset Features Setup
The only time you might consider making any changes is if data is being lost while using your system. ROM PCI/ISA BIOS ADVANCED CHIPSET FEATURES SETUP AWARD SOFTWARE, INC. 2GHz FlexPAC 3GHz FlexPAC ITEM HELP DRAM Timing S electable : By SPD...
Page 64: Cas Latency Timer
It will also detect double-bit errors, though it will not correct them. This option provides increased data integrity and system stability at the expense of a little speed. Memory Frequency for 2GHz FlexPAC This option sets the frequency of the installed DRAM memory. The settings are Auto, PC100 and PC133.
Page 65: System Bios Cacheable
C0000h to F7FFFh, resulting in better video performance. However, if any program writes to this memory area, a system error may result. Memory Hole at 15MB - 16MB (for 2GHz FlexPAC Only) In order to improve performance, certain space in memory can be reserved for ISA cards.
Page 66: Integrated Peripherals
Parallel Port Mode : S PP ECP Mode Use DMA PWR -On After PWR -Fail : Off Midi Port Address : 330 * Midi Port IRQ : 10 * * For 2GHz FlexPAC Only ** For 3GHz FlexPAC Only 3.18...
Page 67: On Chip Primary/Secondary Pci Ide
USB Controller 1.1 This option activates the USB 1.1 controller. USB Controller 2.0 This option activates the USB 2.0 controller. ( Only on the 3GHz FlexPAC) USB Keyboard Support Select “Enabled” if your system contains an Universal Serial Bus (USB) controller and you are using an USB keyboard.
Page 68: Initial Display First
Configuration Initial Display First This option allows the system to first initialize the AGP card on chip or the display on the PCI slot. NOTE: If the “On Board” option is selected, both the internal and external display will be lost. IDE HDD Block Mode This option allows the hard disk controller to use the fast block mode to transfer data to and from your hard disk drive.
Page 69: Uart Mode Select
Configuration UART Mode Select This option determines the UART2 mode in your computer. The settings are normal, IrDA and ASKIR. UR2 Duplex Mode This option allows you to select between the Half Duplex or the Full Duplex mode. Parallel Port Mode This option allows you to determine the parallel port mode function.
Page 70: Power Management Setup
: Enabled FDD, COM, LPT Port : Enabled PCI, PIRQ [A-D] # : Enabled * For 2GHz FlexPAC Only ** For 3GHz FlexPAC Only ACPI Function This option activates the ACPI (Advance Configuration and Power Interface) support on the system card.
Page 71: Power Management
Configuration Power Supply Type (for 3GHz FlexPAC Only) This field sets the power supply type that is in your system. By default, the setting is set to ATX. Power Management The Power Management option allows you to select the type (or degree) of power saving management modes.
Page 72: Modem Use Irq
4 seconds. CPU THRM-Throttling (for 3GHz FlexPAC Only) When the system enters Doze mode, the CPU clock runs only part of the time. You may select the percent of that the clock runs.
Page 73: Time (Hh:mm:ss) Alarm
Configuration Time (HH:MM:SS) Alarm This option sets the “Time Alarm” function. Reload Global Timer Events The HDD, FDD, COM, LPT ports and the PCI PIRQ are I/O events which can prevent the system from entering a power saving mode or can awaken the system from such a mode.
Page 74: Pnp/Pci Configuration
Configuration PnP/PCI Configuration This “Setup” screen contains the options for configuring the Personal Computer Interconnect (PCI) bus system. The PCI system allows I/O devices to operate at speeds almost the same as the CPU speed when the CPU is communicating with it’s own special components. All PCI bus systems on the computer use the INT#, thus all installed PCI cards must be set to this value.
Page 75: Frequency/Voltage Control
Configuration Frequency/Voltage Control This section shows the user how to configure the processor frequency. ITEM HELP Auto Detect PCI Clk Disabled Spread Spectrum Disabled Menu Level Auto Detect PCI Clk This field enables or disables the auto detection of the PCI Clock. Spread Spectrum This field sets the value of the spread spectrum.
Page 76: Pnp Os Install
Configuration PnP OS Install Enable the “PnP OS Install” option if it is supported by the installed operating system. Reset Configuration Data This option allows you to determine whether to reset the configuration data or not. Resources Controlled By The PnP BIOS can automatically configure all the boot and compatible devices with the use of a PnP operating system such as Windows 98.
Page 77: Supervisor Or User Password Setting
Configuration Supervisor or User Password Setting You can set either the “Supervisor” or the “User” password, or both. Supervisor Password: Sets a password that will be used to protect the system and the “Setup” utility. User Password: Sets a password that will be used exclusively on the system.
Page 78: Load Fail-Safe Defaults
Configuration Load Fail-Safe Defaults This option, located on the “Main Setup” screen, allows you to load the troubleshooting default values that are permanently stored in the BIOS ROM. These default settings are non-optimal and disable all high performance features. After selecting “Load BIOS Default,” a prompt will appear asking if you want to load the BIOS default values to CMOS RAM.
Page 79 Display & Drives...
Page 80: Display And Drives
(XGA) Active Matrix Liquid Crystal Display (AML CD). Kontron uses only high performance active matrix color panels for it’s displays. Since the FlexPAC includes on board video, a video controller card is not necessary. The AM LCD display provides high visual acuity, as well as excellent contrast, over a wide range of ambient lighting.
Page 81: Display Specifications
32MB Connecting a CRT Monitor The FlexPAC has an external VGA port for a CRT monitor . The connector is like any standard, 15-pin high density , Sub-D VGA connector. Simply attach your CRT monitor's cable into this port . No additional cables a rerequired.
Page 82: Removable Hard Disk Drive Option
Removing/Installing the Optional Removable HDD Use the following procedure to install the optional removable hard disk drive. 1. Turn “Off” the power switch to the FlexPAC. Disconnect the power cord. Turn the system around so the rear panel is facing towards you.
Page 83 Display & Drives Figure 4.1 Removable Hard Disk Drive Option...
Page 84: Floppy Disk Drive
Display & Drives Floppy Disk Drive The FlexPAC is equipped with a standard 1.44MB, 3.5-inch floppy disk drive. It can store up to 1.44MB of data. The floppy disk drive is located below the flat-panel display, in the lower right-hand corner of the FlexPAC. It is positioned to the right of the CD-ROM (see Figure 4.2).
Page 85: How To Use The Cd-Rom
Carefully remove the CD from the spindle and push the loading tray back into place. Store the CD in it’s protective case when not in use. NOTE: If your FlexPAC is equipped with an optional CD-RW drive, software is supplied to facilitate CD burning.
Page 86 Display & Drives NOTE: Never force a CD into or out of the loading tray. 1. Loading Tray 2. Spindle Figure 4.3 CD-ROM Loading Tray...
Page 87 Display & Drives Figure 4.4 Loading a CD 3. Inserted CD 4. Loading Tray...
Page 88: The Cd-Rom Status Led
“Off.” Manual Ejection of the CD-ROM Disk The FlexPAC must be powered “On” for normal CD insertion and removal. If you need to eject a CD during a power failure, or some other type of mechanical failure, it can be done manually by hand.
Page 89 Display & Drives Figure 4.5 CD-ROM Manual Eject Hole 5. Eject Button 6. Status Indicator LED 7. Manual Eject Hole 4.10...
Page 90: Expanding The Flexpac
Expanding the FlexPAC...
Page 91: Before You Begin
Installation of PC Cards Before You Begin Be sure to read this section before you remove the outer casing of the FlexPAC. The system contains components that can be damaged by electrostatic discharge. Listed below are some general precautions you should take to minimize electrostatic discharge when opening up the FlexPAC.
Page 92: Opening Up The Flexpac
Removing the Outer Casing A 3mm hex driver is needed to remo ve the outer casing from the FlexPAC. 1. Turn the power switch“Off.” Disconnect the power cord and any other external device cables connected to the system.
Page 93 Expanding the FlexPAC Figure 5.1 Rear Panel M4 Hex Screws (6 each) Figure 5.2 Remove the Outer Casing...
Page 94: Add-In Card Expansion
Expanding the FlexPAC Add-In Card Expansion For added expansion, the FlexPAC provides four PCI slots. The add-in card slots are mounted on a passive backplane which sits at a 90 angle from the system board. Any size card, up to the maximum PCI specified standard can be used (XT or AT height and anywhere from half to full length).
Page 95 (see Figure 5.10). Doing so, will prevent proper airflow which may damage the FlexPAC. 8. Place the card retention plate back into the FlexPAC. First engage the notched ends, on the left side, into their mating slots, then lower the right end of the card retention plate, back into place.
Page 96 Expanding the FlexPAC Figure 5. 3 Two Upper Card Retention Plate Screws Figure 5. 4 Two Card Retention Plate Screws...
Page 97 Expanding the FlexPAC Figure 5. 5 Lift Up the Card Retention Plate Figure 5. 6 Expansion Slot Cover - Single Screw Removal...
Page 98 Expanding the FlexPAC Figure 5.7 Removing an Expansion Slot Cover Figure 5.8 Inserting an Add-in Card...
Page 99 Expanding the FlexPAC Figure 5.9 Securing the Add-in Card Figure 5.10 Fixed Card Retaining foam block...
Page 100: Optional Pcmcia Cards
III PC card can be inserted instead of two type II PC cards. The type III PC card occupies both slots. The FlexPAC supports “hot insertion.” You can insert the PC card into the socket while the system is powered “On.”...
Page 101: Maintenance & Troubleshooting
Maintenance & Troubleshooting...
Page 102: Handling The Flexpac And Its Components
4. Always close the keyboard up against the display when transporting the FlexPAC to protect the screen and keyboard. 5. The system board battery must be replaced at the Kontron factory or at a Kontron approved repair center. 6. Do not expose the system unit to liquids.
Page 103: Safety Summary
8. Avoid using extension cords with the FlexPAC. If an extension cord is needed, make sure it is rated for at least 10 amperes. 9. Do not install or use any items with the FlexPAC, except those which are designed for use with it.
Page 104: Connectors And Cables
•Never force a connector into a socket or plug. •Check the orientation of a connector before attaching it to the FlexPAC. •If the connections do not join together easily, contact Kontron technical support for assistance.
Page 105: Cleaning The Flexpac
• Wipe dust and fingerprints off the outside casing using a cloth slightly moistened with water or a mild ammonia-based cleaning solution. • After cleaning the FlexPAC, make sure the unit is completely dry before powering the system back “On.”...
Page 106: Cleaning The Fan Filters
How often you clean them depends on the environment or where the FlexPAC is being used. If it is being used in a factory type environment, the fan filter should be cleaned once every three months.
Page 107 Maintenance & Troubleshooting Figure 6.1 Removable Fan Cover Grills...
Page 108: Troubleshooting The Flexpac
Kontron’s technical support department for assistance. Typical Startup Sequence When you turn “On” your system, the FlexPAC executes a predefined set of activities related to hardware initialization. This set of activities is known as POST (Power-On Self Test). Your system must complete each step listed below before you can consider the system operational.
Page 109: Installation Problems
Are the installed memory modules of the correct type? When running 133MHz bus speed, only SDRAM modules with a PC133 specification can be used in the FlexPAC 2GHz and DDRAM for the FlexPAC 3GHz. If the installation problem can not be solved by the previously mentioned measures, try the steps below.
Page 110: Conflicting Device Drivers
If your system passes all these steps and is now functioning properly, be sure to turn “Off” your system and re-connect any peripheral devices that you disconnected during your troubleshooting effort. If all these steps have been taken and the problem is still occurring, call Kontron technical support for advice. Conflicting Device Drivers...
Page 111: General Hardware Problems
• Make sure the correct printer is selected in “Setting Printers.” You can’t save anything to a • The diskette is not formatted. diskette. • The diskette is write protected or full. • The disk drive is not working. Contact Kontron technical support. 6.10...
Page 112: Bios Beep Codes And Messages
Should your system issue any error messages or beep codes before or during POST testing, look up the error message(s) and beep codes listed on the next few pages to determine whether you should try to fix the problem yourself or contact Kontron technical support for assistance. 6.11...
Page 113: Post Test Codes
Maintenance & Troubleshooting POST Test Codes Description Test Point Initial L1, L2 Cache, Make Stack and Diagnose CMOS Turn Off FAST A20 for POST. Reset GDT’s 8259s Quickly Signal Power-On Reset at CMOS Initialize the Chipset (SDRAM) Search for ISA Bus VGA Adapter Reset Counter/Timer 1, Exit RAM User Register Configuration Through CMOS Dispatch to 1st 64K RAM Test...
Page 114 Maintenance & Troubleshooting Description Test Point Test Keyboard Command Byte Test, Blank and Count All RAM Protected Mode Entered Safely (2) RAM Test Complete Protected Mode Exit Successful Update Keyboard, Output Port to Disable Gate A20 Setup Cache Controller Test if 18.2Hz Periodic Working Initialize BIOS Data Area at 40:0 Initialize the Hardware Interrupt Vector Table Search and Initialize the Mouse...
Page 115: Post Beep Codes
Maintenance & Troubleshooting POST Beep Codes The FlexPAC will issue a set of beep codes if an error occurs before the display device initializes. Beep codes generally indicate that a fatal error has occurred and the BIOS can not initialize the video screen to display any additional information.
Page 116: Warning Messages
Maintenance & Troubleshooting Warning Messages Clock Not Ticking Correctly The real time clock is not ticking. CMOS Checksum Invalid - Run SCU CMOS RAM information has been corrupted and needs to be re-initialized via the System Configuration Utility (SCU). Floppy Controller Failed The floppy controller failed to respond to the reset command.
Page 117 The keyboard failed to respond to the RESET ID command.Check to see if the keyboard is correctly plugged in. If the problem continues, and you have access to another FlexPAC keyboard, try an alternative. No Bootable Floppy Drive 0 Installed No bootable floppy drive was detected.
Page 118: Troubleshooting Guide
• Is the power cord properly plugged into it’s power receptacle and is the other end plugged into a grounded power source? • Is the FlexPAC plugged into a switched, multiple outlet box? Is the switch on the outlet box turned “On?” Is the power switch turned “On?”...
Page 119: System Fails To Boot From The Hard Drive
Maintenance & Troubleshooting System Fails to Boot From the Hard Drive If the system fails to boot from the hard drive, check the following items. • Has the hard drive been formatted? • Does the LED flash when attempting to read from or write to the hard disk drive? •...
Page 120: Software Application Program Is Not Working
Maintenance & Troubleshooting Software Application Program is Not Working If you are running several application programs in addition to the operating system, software problems can arise. If the operating system works but an installed application program does not, check the following items. •...
Page 121: Cd-Rom Fails To Work Properly
Maintenance & Troubleshooting CD-ROM Fails to Work Properly If the CD-ROM does not work properly, check the following items. • Verify that the CD was not loaded upside down. The label faces “up.” • Make sure the CD has a clean surface. Try another CD that you know works properly.
Page 122: Flat-Panel Fails To Display
External CRT Monitor Fails to Display If you have connected an external CRT monitor to the FlexPAC and it fails to display, check the following items. • Are the brightness and contrast controls on the monitor turned all the way down? •...
Page 123: Printer Fails To Work
Maintenance & Troubleshooting Printer Fails to Work If you have connected a printer to the FlexPAC and it fails to work, check the following items. • Is the printer plugged into a grounded power source? Is the power source working? If the printer is plugged into a switched, multiple outlet box is the outlet box turned “On?”...
Page 124: Mouse Fails To Work
Maintenance & Troubleshooting Mouse Fails to Work If you have a mouse or other pointing device connected to the FlexPAC and it fails to work, check the following items. • Did you install the correct mouse driver on your hard drive? •...
Page 125 Maintenance & Troubleshooting 6.24...
Page 126 Maintenance & Troubleshooting 6.25...
Page 127: Appendix
Appendix...
Page 128 Appendix APPENDIX The Appendix provides information that is not necessary for normal operation of your system unit. The following sections are contained in this appendix: External Ethernet Connector External VGA CRT Connector I/O Port Address Map Interrupt Request Lines (IRQ) Technical Specifications Flat-Panel Display Specifications Environmental Specifications...
Page 129: External Ethernet Connector
Appendix External Ethernet Connector J25 is the primary internal ethernet connector on the system board. A CPU card with 10/100MBps ethernet capabilities is to be used with this connector and it’s corresponding RJ45 input jack. J27 is a secondary internal ethernet connector.
Page 130: External Vga Crt Connector
Appendix External VGA CRT Connector J26 is the internal VGA CRT connector on the system board. The pin-outs for the 15-pin external VGA CRT connector are shown below. Signal Name Green Blue No Connection Ground Ground Ground Ground No Connection Ground No Connection No Connection...
Page 131: I/O Port Address Map
Each peripheral device used with your system is assigned a set of I/O port addresses which becomes the identity of the device. There is a total of 1K port address space available. The following table lists the I/O port addresses used on the system board in your FlexPAC. I/O Address (Hex) I/O Device...
Page 132: Interrupt Request Lines (Irq)
Appendix Interrupt Request Lines (IRQ) There is a total of 15 lines available on the system board. Peripheral devices use interrupt request lines to notify the CPU of the required service needed. The following table shows the IRQ lines used by the peripheral devices on the system board.
Page 133: Technical Specifications
Intel AC97, ICH2 Controller Line-in, Line-out, and Microphone PCMCIA/Card Bus 2 Type II or One Type III Options Power Supply 300W, 100-240VAC, 50-60Hz FlexPAC (4 Slots) Expansion Slot Options 3 PCI & 1 Shared PCI/ISA Dimensions (WxHxD) 15.78x10.18x6.72in (40.08x25.8x17.07cm) Weight 18lbs (8.18kg)
Page 134: Flat-Panel Display Specifications
Appendix Flat-Panel Display Specifications Display Size: 14.1 inch XGA Resolution: 1024 x 768 Pixel Pitch: 0.279mm x 0.279mm Number of Colors: 262,144 Contrast Ratio: 200:1 typical Brightness: 150 nits typical Viewing Angle: Supply Voltage: 3.3V Backlight: CCFL (single tube) Response Time: 30ms typical Power Consumption: 5.0W typical...
Page 135: Environmental Specifications
Appendix Environmental Specifications Shock: Operating 10g 11ms • sine Non-Operating 30g 11ms • sine Transit Drop (48"): 26 drops in transit case or shipping carton per MIL-STD-810E paragraph 516.4, procedure IV Bench Handling (4"): 4 unprotected drops per MIL-T-28800E paragraphs 3.7.5.3 and 4.5.5.4.3 Vibration: (Per IEC 68-2-6) Operating...
Page 136: Standard Power Supply
Appendix Standard Power Supply The FlexPAC has an internal AC to DC linear* switch mode power supply with a maximum rated output of 300 watts. The 300 watt power supply conforms to ATX/ATX-12 version 1.1 design guidelines. * Universal Input with PFC (Power Factor Correction)
Page 137: Flat-Panel Display Characteristics
For a SXGA screen, with 30 non-functional subpixels, this would represent .00076% of 3,932,160 subpixels. To minimize the possibility of ANY non-functional subpixels, Kontron only uses the highest quality display screens from name brand manufacturers. Working closely with these major AM-LCD manufacturers insures the highest quality AM-LCD screens possible.

Kontron FlexPAC Manual

Getting Started

System Description

Configuration

Display and Drives

Expanding the Flexpac

Maintenance & Troubleshooting

Appendix

Quick Links

Troubleshooting

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Kontron FlexPAC

Summary of Contents for Kontron FlexPAC

Table of Contents