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ID View IV-PDV3122MP Instruction Manual

Ir vandal dome ip camera
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IR Vandal Dome IP Camera
IV-PDV3122MP / IV-PDV3123MP
IV-PDV3125MP
12000 Ford Rd, Suite 110, Dallas, TX 75234

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  • Page 1 IR Vandal Dome IP Camera IV-PDV3122MP / IV-PDV3123MP IV-PDV3125MP 12000 Ford Rd, Suite 110, Dallas, TX 75234...

  • Page 2: Instruction Manual

    Instruction Manual English Version 1.0 CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of un-insulated "dangerous voltage"...

  • Page 3: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.

  • Page 4: General Precautions

    Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
  • Page 5 General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked.
  • Page 6 Features • HD CMOS Progressive Scan • 720p or 1080p models with real-time (25/30 fps) • 3Mega Pixel 2048x1536 or 5 Mega Pixel 2592x1920 Models • Triple-streaming (H.264/MJPEG) • Future proof ONVIF 2.1 compliance (1.02 backwards compatible) • Compatible with popular third party VMS software* •...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1. Getting Started ........1 1.1 Default Camera Username, Password, and Ports .
  • Page 8 8.7.2 Device Port ............31 8.7.3 Camera .

  • Page 9: Getting Started

    Getting Started 1. GETTING STARTED The system comes with the following components: • 1 x Camera • 6 x Camera locking screws (3x inside Mounting Screw Kit: camera; 3x spare) • 3 x 2.8in / 70mm screws • 1 x Surface mounting template •...

  • Page 10: Camera Interior Overview

    Getting Started 1.2 Camera Interior Overview Front of Camera Zoom Focus IR LED’s Camera Lens CdS Sensor Rear of Camera BNC analog output microSD card slot Reset button (max. 64GB supported; SanDisk™/Kingston™ brand Termination cables memory cards recommended)

  • Page 11: Onvif Compatibility And Included Software Overview

    Camera Installation 1.3 ONVIF Compatibility and Included Software Overview This camera is ONVIF v2.1 compliant. It is designed for interoperability with popular VMS’s and NVR’s*, with backwards compatibility to ONVIF v.1.02. For more information on ONVIF, visit www.onvif.org NOTE: Provided software is PC compatible only; Mac OS® access to the cameras is available via Safari®...

  • Page 12: Connection

    Camera Installation Connection 2. CONNECTION The camera has the following termination cables: 1. RJ45 Network Interface: Connect to a router or switch on your network using RJ45 Ethernet cable (Cat5e or better). 100Mhz connection. PoE supported (class 3 PoE switch required). NOTE: Use the included RJ45 coupler to connect to male end of RJ45 Ethernet cable.

  • Page 13: Camera Installation

    Camera Installation • Minimum Power Requirement: 550mA / 6.6W. 3. CAMERA INSTALLATION Make sure to follow the correct polarity if connecting the camera to DC power. Polarity is marked on the power connector. All Installation Methods 1.Loosen the three tamper screws using the provided allen key.
  • Page 14 Camera Installation Method 2 - Camera Base Install 2b. Use the included mounting template (Installation Option 1) to mark and pre-drill the required holes. 2c. Remove the camera 2c/2f base by unscrewing the 3 base locking screws, and turn camera module approx.
  • Page 15 Camera Installation Reattaching the Camera Module 3a. Reinsert camera module into camera base by aligning the arrow notches on the edge of the camera module and the camera base (label on edge of camera module indicates the location of the arrow notch), and turning camera module clockwise to lock into place.
  • Page 16 Camera Installation 6a. Adjust camera viewing angle and secure into place by tightening thumb screw using a flat head screwdriver. Avoid pointing the camera lens in angles where the IR LEDs are blocked by the camera cover or dome cover. If IR LEDs are blocked, it may result in an unclear nighttime image.
  • Page 17 Camera Installation 7.Re-attach the dome cover. Align the arrows as shown in the diagram to ensure a waterproof seal. Use the allen key to tighten the Arrow on camera base tamper screws. Arrow on camera module (inside camera) NOTE: Make sure dome cover cord does not get Arrow on dome cover...

  • Page 18: Junction Box Plate

    Junction Box Plate 4. JUNCTION BOX PLATE Junction box plate is used to install camera into standard 4S and Octagon junction boxes. Junction box plate screw kit contains the following accessories: • 3 x Base fitting screws (PWM3 Type) • 4 x 2S / 4S plate screws (KM3.5 Type) •...

  • Page 19: Junction Box Installation Types

    Junction Box Installation Types 5. JUNCTION BOX INSTALLATION TYPES 5.1 Two Gang Fitting (Recommended) Two gang fitting requires 4x 2S/4S screws. NOTE: Two gang fitting provides the most Screws robust installation. 5.2 4S Fitting 4S fitting requires 2x 2S/4S screws. Screws 5.3 Octagon Fitting A 4"...

  • Page 20: Finding The Camera's Ip Address

    Finding the Camera’s IP Address 6. FINDING THE CAMERA’S IP ADDRESS Use the steps below to find the camera’s IP address and connect to the camera over the local area network (LAN) using NVMS, UPnP on Windows® 7, or Bonjour® in Mac OS®. 6.1 Finding the Camera’s IP Address Using NVMS 1.

  • Page 21: Finding The Camera's Ip Address Using Upnp In Windows® 7

    Finding the Camera’s IP Address 4. Click on a camera IP address in Device List to login. 5. Under User Name, enter the user name for the camera (default: admin). Under Password, enter the password for the camera (default: admin). Click Continue.

  • Page 22: Finding The Camera's Ip Address Using Bonjour® In Mac Os

    Finding the Camera’s IP Address 1. Click Start>Computer>Network. The camera’s IP address appears under Network Infrastructure. Double-click to open the camera Network 2. Double-click the camera to open it in your default browser. 3. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.

  • Page 23: Finding The Camera Ip Using The Bnc Test Cable

    Finding the Camera’s IP Address 2. Click Bonjour. The camera’s IP address appears in the Bonjour Devices list. 3. Double-click the camera to open it in Safari®. Bookmarks button Bonjour Double-click the camera’s IP address 4. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.

  • Page 24: Configuring Remote Connection

    Configuring Remote Connection 7. CONFIGURING REMOTE CONNECTION Follow the steps below to configure your camera for connections over the Internet using a web browser, NVMS, or other VMS software. Step 1 of 6: Locate the camera’s local IP address: • See “4. Finding the Camera’s IP Address” on page 12. Step 2 of 6: Port Forward your router: You need to enable port forwarding for the following ports on your router to the camera’s local IP address:...
  • Page 25 Configuring Remote Connection Step 3 of 6: Locate your camera’s MAC address: 1. Open a web browser and enter the camera’s IP address in the address bar in the following format: http:// http://192.168.0.120:80 Colon IP address HTTP port number 2. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.
  • Page 26 Configuring Remote Connection Step 5 of 6: Enable DDNS on the camera: 1. Ent er the camera’s IP address in your web browser. Log in and then click Network Service>DDNS. 2. Check Enable DDNS. 3. Configure the following: • Provider: Select the ddns service you use.. •...

  • Page 27: Connecting To A Ddns Address Using Nvms

    Configuring Remote Connection 7.1 Connecting to a DDNS address using NVMS NOTE: Complete all the steps above before performing the following method. 1. Open NVMS and click Device Manager>Video Device Manager. 2. Click Manager. The Device Maintenance window opens. Enter the Control camera’s Port...
  • Page 28 Configuring Remote Connection 8. Close Device Maintenance and Device Manager, and return to the Live Video screen. The newly added camera will appear in Device List. Found camera NOTE: A icon is shown for all cameras outside of the LAN. This does not affect your ability to connect to the camera remotely.

  • Page 29: Web Configuration

    Web Configuration 8. WEB CONFIGURATION The camera includes a built-in web interface that can be accessed using a web browser. 8.1 Supported Browsers • Google Chrome, Mozilla Firefox, and Apple Safari® (via Adobe Flash Player) • Microsoft Internet Explorer® 7.0 or later, 32-bit version (via ActiveX®) 8.2 Chrome, Firefox, and Safari Setup 1.

  • Page 30: Internet Explorer® Setup

    Web Configuration ation 4. The main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: If you do not see video from the camera, make sure your computer has the latest version of Adobe Flash Player installed (visit http:// www.adobe.com/ to download the latest version).
  • Page 31 Web Configuration 3. Under Download unsigned ActiveX controls, click Prompt (recommended) or Enable. Select Enable or Prompt under Download unsigned ActiveX controls Click OK 4. Click OK. Click OK again to save changes. Step 2 of 2: Log into camera: 1.
  • Page 32 Web Configuration ation 4. If your computer has Flash Player installed, the main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: The ActiveX plug-in may provide smoother video performance than Flash Player. To use ActiveX, click the message above the video window. Then click inside the video area, select Install this Add-on for all users on this computer, and follow the prompts.

  • Page 33: Web Interface/Live Video Overview

    Web Configuration 8.4 Web Interface/Live Video Overview Click and drag to zoom in. Right-click and Camera select ZoomOut to zoom out. configuration menus Double-click inside window for full-screen Select Stream TIP: Select stream2 for better performance for remote connections. Stream2 has a lower resolution than stream1. The Live video page appears when you log into the camera.

  • Page 34: Configuring Camera Settings

    Web Configuration ation The Live Video Menu contains the following options: • Full Screen: Open the video in full screen. Press ESC to exit full screen. • Sensor Config: Configure the camera sensor settings. See “8.17 Sensor Configuration” on page 55. •...

  • Page 35: Device Info

    Web Configuration 8.5 Device Info The Device Info page shows information about your IP camera, such as the Device Name (which appears in the Device List in NVMS), firmware version, MAC address, and camera inputs and outputs. You can also configure the Device Name for your camera.

  • Page 36: Stream Configuration

    Web Configuration ation 8.6 Stream Configuration The Stream Configuration page allows you to configure the camera’s video streams. The camera supports three different video streams. This allows you to have a high quality recording stream (stream1), a lower quality stream (stream2) to preserve bandwidth for remote connections, and an MJPEG stream for applications requiring MJPEG.

  • Page 37: Device Configuration

    Web Configuration • Frame Rate: Select the frame rate for the stream up to maximum of 30FPS for stream1 or stream2 or 12FPS for stream3. NOTE: Frame rate may be automatically adjusted to account for bandwidth limitations. • I Frame interval: Select the interval for I frames: 1, 2, or 3. The default value of 2 should be used unless there are special requirements.

  • Page 38: Local Network

    Web Configuration ation 8.7.1 Local Network The Local Network page shows the camera’s current IP address and network parameters if DHCP is enabled. It also allows you to set a static IP address for the camera (see below), set the networking parameters, and to select IPv4 or IPv6.

  • Page 39: Device Port

    Web Configuration 4. Click OK to save changes. The camera will restart with the new IP address. 8.7.2 Device Port The Device Port page (Device Configuration>Device Port) allows you to configure the camera’s port configuration. The camera has the following ports: •...

  • Page 40: Camera

    Web Configuration ation 8.7.3 Camera The Camera page (Device Configuration>Camera) allows you to configure the Channel Name, which appears on the camera OSD and the video system frequency. To change the Channel Name: • Configure the Channel Name as needed and then click the Set button next to Channel Name.
  • Page 41 Web Configuration You can set the camera’s date and time the following ways: • Using an NTP server (recommended) • Using your computer’s system time • Manually The camera is configured to use NTP by default, but you must set the time zone and Daylight Savings Time settings to ensure accurate time.

  • Page 42: Osd

    Web Configuration ation 3. Un-check Enable NTP and click Apply at the bottom of the screen. 4. If your region observes daylight savings time, check Adjust clock for daylight saving changes. • Under Start and End, select the start and end times for daylight savings. 5.

  • Page 43: Microphone

    Web Configuration • Custom: Create a custom OSD message. Enter the custom OSD text under Custom OSD. Device Name Channel ID Channel Name Time Custom 3. Enter the desired Row and Column for enabled OSD messages. Text on row 0 is shown at the top of the screen, and moves down as the row number increases.

  • Page 44: Bnc Video Output

    Web Configuration ation Configure microphone settings for listen-in audio. Self-powered microphone required (not included). To configure microphone settings: 1. Click Device Configuration>Microphone. 2. Check Enable Microphone to enable listen-in audio or un-check to disable. 3. Under Microphone Volume, select the volume for the microphone between 1~100.

  • Page 45: Alarm Configuration

    Web Configuration To change the language for the OSD and email alarms: 1. Click Device Configuration>Language. 2. Under Language, select the desired language then click OK to save changes. 8.8 Alarm Configuration Alarm Configuration contains the following sub-menus: • Disk Alarm •...

  • Page 46: Motion Alarm

    Web Configuration ation 3. Under Max Disk Space, enter the disk full percentage that will trigger an alarm (e.g. a Disk Full Alarm will be triggered when the recording disk is 80% full). 4. Check Disk Error Alarm to enable Disk Error Alarms. 5.
  • Page 47 Web Configuration 3. Click Schedule to configure a motion detection schedule. The Schedule Time Setting menu opens. NOTE: If the Schedule Time Setting does not open, disable any popup blockers. 4. Configure the weekly schedule. The schedule is divided into 3 periods, and motion detection will be enabled in all times during all 3 periods.

  • Page 48: Local Record

    Web Configuration ation 8.9 Local Record Local Record contains the following sub-menus: • Record Policy • Record Directory 8.9.1 Record Directory Record Directory allows you to configure the microSD/SD memory card, NAS, and FTP storage locations. It also allows you format the microSD/SD card.
  • Page 49 Web Configuration 4. Click Modify. The Record Disk Path menu opens. Select SD1 Click Modify 5. Check Enable. Check Enable Click Format 6. Under File System, select SDVideo (recommended) or Ext3. 7. Click Format. A window will appear to show the status of the formatting. Wait for the formatting to complete and then click OK.
  • Page 50 Web Configuration ation 2. Under Disk Name, select ftp. Select ftp Click Modify 3. Click Modify. The Record Disk Path opens. 4. Check Enable. 5. Configure the following: Check Enable Configure FTP server information Click OK • IP: Enter the FTP server address. •...
  • Page 51 Web Configuration 6. Click OK. 7. Set up recording using the Record Policy sub-menu (see “8.9.1 Record Directory” on page 40). To access your recordings, use NVMS or manually access your FTP server. NOTE: On the Record Directory page, Status will be OK when FTP is selected if FTP is accessible and all settings have been entered correctly.
  • Page 52 Web Configuration ation 4. Configure the following: • IP: Enter the IP address of the NAS. • Path: Enter the NAS folder where video files will be saved. NAS folder must be located directly under the root folder of the NAS (e.g. /public). •...

  • Page 53: Record Policy

    Web Configuration 6. Set up recording using the Record Policy sub-menu (see “8.9.1 Record Directory” on page 40). To access your recordings, use NVMS or manually access your NAS device. NOTE: On the Record Directory page, Status will be OK when NAS is selected if NAS is accessible and all settings have been entered correctly.
  • Page 54 Web Configuration ation The Record Policy menu allows you to set the microSD/SD memory card, NAS, and FTP recording parameters. Once configured, the device can record video directly to a microSD/SD card, NAS, and FTP. To enable recording to microSD/NAS/FTP: 1.

  • Page 55: Privacy Masking

    Web Configuration number of days and enter the Number of Days desired. Note that you must have sufficient storage space to save the number of days entered. 8. Click OK to save changes. NOTE: To view video from the SD/microSD card, FTP, or NAS, use NVMS’s playback features, see the NVMS manual on the CD for details.

  • Page 56: Network Service

    Web Configuration ation 4. Click OK. An error message appears if the masks configured exceed 8% of the total image area. 8.11 Network Service Network Service contains the following sub-menus: • DDNS • PPPoE (Not supported) 8.11.1 DDNS The DDNS sub-menu allows you to configure DDNS settings. Before configuring DDNS settings, you must register the camera for a free DDNS account (see “7.

  • Page 57: Service Center

    Web Configuration • Password: Enter the Password you have set on the account. 4. Click OK to save settings. 8.12 Service Center Service Center contains the following sub-menus: • SMTP • Alarm Center (not supported currently) 8.12.1 SMTP (Email Alert Setup) The SMTP sub-menu allows you to configure email alerts when motion alarms occur.

  • Page 58: Privilege Manager

    Web Configuration ation To enable email alerts: 1. Click Service Center>SMTP. 2. Check Enable SMTP. 3. Configure the following: • SMTP Server Address: Enter the address for your SMTP server. • SMTP Server Port: Enter your server’s SMTP port number. •...

  • Page 59: Group

    Web Configuration 8.13.1 Group The Group page (Privilege>Group) allows you to manage permissions for user groups. Users obtain permissions from their group. The Administrators group contains all permissions and cannot be deleted or edited. To add a user group: 1. Click Add. The Add Group menu appears. NOTE: If the Add Group menu does not appear, disable any popup blockers.

  • Page 60: User

    Web Configuration ation 1. Under Group, select the group you would like to modify. 2. Click Modify to change the group name if needed, enter a new group name and click OK. 3. Change permissions as needed and click OK. To delete a user group: 1.

  • Page 61: Unlocking User Accounts

    Web Configuration To add a user account: 1. Click Add. The Add User window appears. NOTE: If the Add User menu does not appear, disable any popup blockers. 2. Enter a User Name and Password for the account and repeat the password under Confirm.

  • Page 62: Protocol

    Web Configuration ation 2. Click Privilege Manager>User. Select the user Click Unlock 3. Under User, select the locked user account. 4. Click Unlock to unlock the account. 8.14 Protocol Protocol contains the following sub-menus: • Protocol • Security (Not supported) NOTE: Do not check User Verification in the Security sub-menu, as it may block ONVIF software from detecting the camera.

  • Page 63: Default Settings

    Web Configuration 8.16 Default Settings Click Default Settings. Click Restore then click OK to restore the camera to factory default settings. The camera will reboot. 8.17 Sensor Configuration The Sensor Configuration menu is used to adjust camera image settings. To configure camera image settings using the Sensor Configuration menu: •...

  • Page 64: Image Adjust

    Web Configuration ation • Click Save to save setting changes. • Click Reset to revert to the last saved changes. • Click Factory Setting to revert all camera sensor settings to factory defaults. • Click Cancel to exit. TIP: Hold the mouse over the tabs to see the full name of the tab. 8.17.1 Image Adjust Adjust the Brightness, Saturation, and Contrast settings for the image.

  • Page 65: Gain Mode

    Web Configuration • MaxShutter: Sets the upper limit of the shutter speed when AutoShutter is selected. • FixedShutter: Sets the shutter speed when FixedShutter is selected. 8.17.3 Gain Mode Select gain mode and adjust gain settings. • Gain Mode: Select AutoGain or FixedGain. •...

  • Page 66: Auto Iris

    Web Configuration ation • Night Color: Select Black_White to have the camera switch to black and white during night mode or select Multicolor to have the camera remain in color during night mode. 8.17.5 Auto Iris Set Auto Iris settings. •...

  • Page 67: Ae Meter Mode

    Web Configuration 8.17.7 AE Meter Mode Set the Auto-Exposure Meter Mode from one of the following: • Multi-Pattern: When metering light, entire image is metered symmetrically. • Center-Weighted: When metering light, priority is given to the center of the image. •...
  • Page 68 Web Configuration ation • WB Mode: Select Auto for automatic white balance or Manual to manually set the white balance. • Manual Mode: Select a mode for the lighting conditions or select Customized and manually adjust the RedGain and BlueGain. 8.17.9 WDR (solution may not feature this setting) Configure settings for Digital Wide Dynamic Range.

  • Page 69: Mirror

    Web Configuration 8.17.10 Mirror Enable/disable image mirroring. • Mirror: Select Horizontal to mirror the image horizontally, Vertical to mirror vertically, or Picture Flip to mirror both horizontally and vertically. Select Close to disable image mirroring. 8.17.11 Noise Filter (solution may not feature this setting) Configure noise filter settings.

  • Page 70: Resetting To Factory Defaults

    Reset to Factory Defaults ation 9. RESETTING TO FACTORY DEFAULTS Follow the steps below to revert all settings to factory defaults. The camera must be connected to power to perform a factory reset. 1.Loosen the three tamper screws using the provided allen key. Lift the dome cover.
  • Page 71 Resetting to Factory Defaults 5.Re-attach the dome cover. Align the arrows as shown in the diagram to ensure a waterproof seal. Use the allen key to tighten the Arrow on camera base tamper screws. Arrow on camera module (inside camera) NOTE: Make sure dome cover cord does not catch in rubber seal...

  • Page 72: Dimensions

    Dimensions 10. DIMENSIONS Camera Dimensions Base Hole Screw Dimensions...

  • Page 73: Troubleshooting

    Troubleshooting 11. TROUBLESHOOTING Can’t find the camera IP address using NVMS or other software: • Make sure Ethernet and/or DC power cables are correctly connected to the camera. • Make sure the PoE switch or DC power source meets the camera’s power requirements (class 3 PoE / 450mA / 5.4W / 12V).
  • Page 75 Troubleshooting Can’t connect to camera on a web browser using a DDNS address: • Port forwarding not set up. Make sure the HTTP port (default: 80) and Control port (default: 30001) are forwarded on your router to the camera’s local IP address. •...

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