Opera 4 IP System Manual

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Opera 4 IP System Manual

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Summary of Contents for Opera 4 IP System

  • Page 1 Opera 4 IP System Manual...
  • Page 2 Specifications are subject to change without notice. Facilities described may or may not be supported by your network. Opera 4 IP and Operafone are the registered trademark of MDS Gateways. This documentation refers to: software version 20.044 or higher for the IP system phones and software version 11.100 or higher for the Opera 4 IP system.
  • Page 3: Table Of Contents

    Opera 4 IP System Manual Contents 1.1. Overview of the Opera 4 IP...................5 1.2. Status LEDs......................6 1.3. Back Panel Connectors and Fax port..............6 1.4. Features and Dialling Codes ................7 2.1. Sequence required for installation ..............8 2.2. Location.........................8 2.3. Equipment ......................8 2.4.
  • Page 4 Opera 4 IP System Manual Appendix III Compatibility with third party headsets and analogue phones ....36 Appendix IV Miscellaneous timer settings ..............37 Appendix V Environmental Specifications..............38 Appendix VI User settings, trunk accesses, ringing assignments and CLIs ..39 Appendix VII Common Address Book Table ..............45 Appendix VIII IP Addresses and RAS Tables ..............46...
  • Page 5: I N T R O D U C T I O N

    The Operafone IP Professional is an advanced multi function system phone with 6 fixed keys, loudspeaker and a blue backlit 4-line display. Up to sixteen of these phones may be connected locally to the Opera 4 IP system or remotely over broadband Internet. Remote IP phones have full system functionality. The system phones have a two-port Ethernet hub, which allows a single cable to the desktop for both the phone and the PC.
  • Page 6: Status Leds

    Opera 4 IP System Manual 1.2. Status LEDs There are six LEDs behind the clear lens on the front of the unit. The functions of these are as follow, from left to right. Status: ON Status: OFF Status: Flashing System starting Power off Power On.
  • Page 7: Features And Dialling Codes

    Opera 4 IP System Manual 1.4. Features and Dialling Codes Feature Code Any trunk line SIP trunk line Trunk lines 1 or 2 * 9 1 or * 9 2 SIP trunk lines 1 to 10 * 901 to * 910...
  • Page 8: S Y S T E M M O U N T I N G , W I R I N G A N D C O N N E C T I O N O N T H E L An

    2.4. Wall Mounting the Opera 4 IP 1. Place the Opera 4 IP unit against the wall and mark the positions of the central fixing hole and the lower fixing hole. 2. Drill the holes, insert rawl plugs and insert screw into the wall at the location of the central fixing hole, but leave it protrude about 5mm.
  • Page 9: System Wiring

    Opera 4 IP. The maximum analogue user line length is 1,000 metres. Connecting the ISDN/PSTN lines Connect the L1 and L2 line ports of the Opera 4 IP to the ISDN or PSTN termination points using RJ45 line cables. Connecting the relay Connect the relay port of the Opera 4 IP to the door phone using RJ45 an cable, if required.
  • Page 10: Three Step Set-Up Flow Chart

    2.6. Three step Set-up flow chart 1. The IP address range of the STEP 1. Power the Opera system up LAN. 2. The IP address of the Router The LEDs flash during the initiation sequence and finally just on the LAN.
  • Page 11 PIN along with the WAN (public) IP address of the router. That’s it. Your IP system phone should now be connected to the Opera system and be able to make and receive calls STEP 3. If you wish to use your IP system phone at a remote...
  • Page 12: Program The Ip Address Of The System Into The Range Of The Lan

    Connect an analogue phone to one of the analogue ports of the Opera 4 IP. At internal dial tone, dial **01# and the Opera 4 IP system will announce its internal IP address. Enter new IP Address into the Opera 4 IP:...
  • Page 13 PC must be 192.168.1 and the last element must be taken from the range 1-255, but excluding 250. Open a browser on the PC and point it at the the Opera 4 IP system default address 192.168.1.250. Login to the system with the username ‘admin’and the password ‘1000’.
  • Page 14 Opera 4 IP System Manual IP Connection Testing To check that the IP configuration is correct and both the PC and the Opera 4 IP are on the same network - At the PC, from Windows - • Go to <Start>...
  • Page 15: C O N F I G U R E T H E S Y S T E M F R O M T H E B R O W S E R

    3.1. Browser based programming This section describes how to connect to the Browser interface on the Opera 4 IP and enter the basic configuration information needed for the operation of the system. Once you have successfully connected to the browser, the full range of features offered by the system can be programmed.
  • Page 16 Opera 4 IP System Manual Enter: Username: admin Password: 1000 The main configuration page will now be displayed. Page 16...
  • Page 17: System Programming Page

    Opera 4 IP System Manual 3.3. System Programming Page Following login, the main configuration screen, similar to that shown below, will be displayed. This shows a list of all of the programmable settings for the system divided into related groups for ease of programming.
  • Page 18: Manual Programming Of The Sip Trunk Lines

    3.4. Manual Programming of the SIP trunk lines The VoIP trunk lines of the Opera 4 IP may be configured automatically by the network operator. However, should you need to programme the trunks manually, you can do so by clicking the link ‘SIP Accounts’ under the heading SIP Trunks. The following page will be...
  • Page 19 Basic Settings NAME: The Opera 4 IP system can allocate a name to each SIP trunk line. TRUNK ACCESS: This is the line access code for the trunk. The user, on an outgoing call, may select a particular trunk by dialling the trunk access code prior to dialling the external number.
  • Page 20 Opera 4 IP System Manual SIP SERVER: The location of the SIP server in the Operator’s network. The Operator provides this information. Typically it will be in the format sip.operator.com. SIP SERVER PORT: This is the PORT number for the SIP protocol. By default it is 5060. If the operator uses a different port number it should be entered here.
  • Page 21 Opera 4 IP System Manual [2-8]XXXXXX=,08[567]XXXXXXX=,999=,911= will be interpreted by the system as follows: Any number with first digit 2,3,4,5,6,7 or 8 followed by six digits may be dialled immediately and Any number beginning with 08 and whose third digit is 5,6 or 7 followed by seven digits may be...
  • Page 22: Programming The External Lines

    3.5. Programming the External Lines The Opera 4 IP may have up to two external line interfaces. These, if fitted, may be used to connect either ISDN To lines or analogue trunk lines. You may program these lines as ISDN or analogue on the page ‘System Line Selection’...
  • Page 23 Opera 4 IP System Manual When the external numbers have been entered in the white boxes, press ‘Save’ and ‘Back’. Page 23...
  • Page 24 Opera 4 IP System Manual These ISDN external numbers must be associated with one or both of the T0 line interfaces that may be on the system. This is required for outgoing ISDN calls to present a CLI that is recognised as a valid number for the Trunk interface by the ISDN network.
  • Page 25: Programming The Ringing Assignment

    By default, all external lines are programmed to ring the first IP user, 11, of the Opera 4 IP. This user, in the default configuration, is defined as sole member of the operator group, group 9.
  • Page 26 Opera 4 IP System Manual Page 26...
  • Page 27: Programming The Trunk Access Digit

    Opera 4 IP System Manual 3.7. Programming the Trunk Access digit The trunk line access digit is the digit dialled by a user to make a call on an external trunk. In addition to the default trunk line access code there are eight other codes that may be allocated to the various external lines using the table below.
  • Page 28: Programming Other Features

    Opera 4 IP System Manual 3.8. Programming other features Program all other features of the Opera 4 IP by clicking on the feature on the System Programming page and following the instructions in the comprehensive online Help available on every page.
  • Page 29: G E T I N T E R N E T A C C E S S

    4.1. Universal Plug and Play available on site When the Opera system is powered up it broadcasts a Universal Plug and Play (UPnP) request to the Default Gateway address programmed in its IP Addresses table. If the Opera system gets a positive response at the programmed Default Gateway address (default 192.168.1.254), it sets port forwarding at the Gateway, based on the settings in the...
  • Page 30: If The Modem Router Is Not At The Default Gateway Ip Address

    Opera 4 IP System Manual Note: For security, remote access to the Opera system browser is restricted to only those public IP address listed in the RAS IP addresses table. 4.2. If the modem router is not at the default Gateway IP address If the default local IP address of the modem router has been altered from 192.168.1.254, the...
  • Page 31: If The Modem Router Does Not Support Universal Plug And Play

    UDP packets, typically on WAN ports 50000 to 50031 of the Gateway, should be forwarded to the local IP address of the Opera system and also TCP packets on port 5075 and packets on browser port 7000 on the Gateway should be forwarded to the Opera system port 80.
  • Page 32: C O N N E C T I P S Y S T E M P H O N E S

    Opera 4 IP System Manual 5.1. Connecting IP system phones Connect the IP system phone LAN ports to the network as shown. The PC port on the IP telephone may be used to connect a PC , thus allowing a single cable from the desk to carry the PC trafic and the telephone traffic.
  • Page 33: Auto Discovery Of Ip System Phones On The Lan

    Entering the system phone IP registration parameters manually If the system phone had not been connected with its Opera 4 IP system on a LAN before delivery to the end user location, the phone will prompt the user to enter the following parameters at power up at the remote location: 1.
  • Page 34: A D D I T I O N A L S O F T W A R E L I C E N C E S

    Opera 4 IP System Manual The Opera System may be expanded and enhanced by the installation of licences for extra capacity or new features such as: -Additional SIP trunks to increase the number of VoIP connections to the public network...
  • Page 35: Appendix I Power Over Ethernet And Ethernet Cable Specifications

    Opera 4 IP System Manual Power over Ethernet 802.3 af, class 1 device. 5 Watts required per phone. Ethernet cable is used to connect a hub to the system. Pin 1 Orange/White Pin 1 Orange/White Pin 2 Orange Pin 2 Orange...
  • Page 36: Appendix Iii Compatibility With Third Party Headsets And Analogue Phones

    Opera 4 IP System Manual Headsets The full range of Plantronics ‘H’ Top Headsets works on the Operafone Executive system phone. The headset plugs directly into the headset port using a Vista to QD (Quick Disconnect) Cable. Product Part Description...
  • Page 37: Appendix Iv Miscellaneous Timer Settings

    Opera 4 IP System Manual Analogue phones Compatibility of some analogue phones with MDS Opera systems: ULYTEL II SIEMENS SIEMENS SIEMENS SIEMENS SIEMENS SIEMENS SIEMENS PHONE EUROSET EUROSET GIGASET EIRCOM EIRCOM GIGASET EIRCOM WITH 2010 2015 4010 4012 5012 C 150...
  • Page 38: Appendix V Environmental Specifications

    Opera 4 IP System Manual Operating temperature -5C to + 45C Humidity 10% to 90% non-condensing 230 ± 10% Mains voltage Max power consumption 66 W Maximum AC V/A: 120VA Maximum input watts: Maximum input current at 230Vac: 0.52A Maximum input current at 180Vac: 0.67A...
  • Page 39 Opera 4 IP System Manual USER SETTINGS TABLE 1 (IP Users) User New User Number New User Name Trunk Line Access Level of Access Users with Operator T/L1 T/L2 T/L3 T/L4 T/L5 T/L6 T/L7 T/L8 Functionality Enabled The default settings are - all users have access to all trunk lines...
  • Page 40 Opera 4 IP System Manual USER SETTINGS TABLE 1 (Analogue Extensions) User New User Number New User Name Trunk Line Access Level of Access Users with Operator Functionality T/L1 T/L2 T/L3 T/L4 T/L5 T/L6 T/L7 T/L8 Enabled The default settings are - all users have access to all lines...
  • Page 41 Opera 4 IP System Manual USER SETTINGS TABLE 2 (IP Users) User √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
  • Page 42 Opera 4 IP System Manual USER SETTINGS TABLE 2 (Analogue Users) User √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
  • Page 43 Opera 4 IP System Manual RINGING ASSIGNMENT Index MSN/ LINE NUMBER (Enter the extensions to ring for the MSN/Line for each ringing mode) DAY RINGING NIGHT RINGING MODE 3 MODE 4 MODE 5 RINGING ASSIGNMENT TABLE Page 43...
  • Page 44 Opera 4 IP System Manual USER CLI TABLE USER CLI NUMBER USER CLI NUMBER RESTRICTION RESTRICTION Page 44...
  • Page 45: Appendix Vii Common Address Book Table

    Opera 4 IP System Manual NUMBER NAME NUMBER NAME NUMBER NAME NUMBER NAME Page 45...
  • Page 46: Appendix Viii Ip Addresses And Ras Tables

    Opera 4 IP System Manual DEFAULT System SETTING SETTING Details IP Address 192.168.1.250 ___ . ___ . ___ . Subnet Mask 255.255.255.0 ___ . ___ . ___ . HTTP Port ISP DETAILS ISP Telephone Number Account Name Password DATA CALL...
  • Page 47 REMOTE ACCESS NUMBERS Opera 4 IP System Manual CLI LIST INTERNET BARRING PC NAME BARRED INDEX IP NUMBER (to identify IP Address with a user) (tick if barred) DM 1030 Page 47...
  • Page 48: Appendix Ix Call Logging Outputs And Formats

    Opera 4 IP System Manual The system outputs Call Logging Records for all external calls, both incoming and outgoing, over the Ethernet port. The Call Logging Report can be generated using HyperTerminal over the Ethernet Connection using a TCP/IP port.
  • Page 49 Opera 4 IP System Manual Example of the call logging output to hyperterminal Call Logging format table The format of the call logging data that is sent to the PC consists of 17 distinct fields of variable length that provide a comprehensive list of attributes for each call as listed below.
  • Page 50 Opera 4 IP System Manual Calling Name Alphanumeric (if there is a match found in the Common Address Book) Called Number Alphanumeric (Called Number/MSN of Called Party) Called Name Alphanumeric Roaming PIN Numeric representation of a roaming PIN User (e.g 02) for Roaming PIN user 02...
  • Page 51 ……………………… Logging Time From Network Calls The Opera system can be programmed to automatically make a call on power-up in order to extract the time provided by the ISDN network. This call will immediately be cleared down as soon as the connection is established and the time information has...
  • Page 52 …….. Logging Remote Access Calls The Opera provides users with the ability to ring into the system to access the System Browser Programming or the LAN to which the system is connected. When a remote access call is made the “Call Type” ( field 7 ) is updated to “ R ”...
  • Page 53: Diagnostic Logging

    Advice Of Charge (AOC) This feature if enabled by the Network will present to the Opera system the cost of the call. The system will then provide this information at the end of the call ( In euros ) in the “Call Cost”...
  • Page 54 Opera 4 IP System Manual Buffered Diagnostic Logging The Opera system contains a buffered record of the most recent actions performed on the system. This buffered information is dumped out en-bloc to provide a history of the most recent actions of the system. This data output is sent on port 5040...
  • Page 55: Appendix X Example: How To Configure Port Forwarding On The Netopia Modem Router Cayman 3346

    LAN from intrusion from the Internet. The firewall must be opened up to allow voice traffic from the Internet to pass through and it must be configured to forward this voice traffic to the internal IP address of the Opera system. Internet...
  • Page 56 Opera 4 IP System Manual Step 1 Connect to the home page. Using a PC connected on the LAN as shown in the diagram, open a browser and type in the LAN IP address of the Netopia Modem Router. The default IP address is 192.168.1.254.
  • Page 57 Opera 4 IP System Manual Step 2 Lower the level of Firewall protection Click on the link Firewall in the top left corner of this page and the following screen will be displayed Set the level of firewall protection to LOW and press the button ‘Save Changes’.
  • Page 58 Opera 4 IP System Manual Step 3 Define the port forwarding for TCP Click on the link ‘Custom Services’ on the top left corner of the screen and the following screen is displayed DM 1030 Page 58...
  • Page 59 Opera 4 IP System Manual Click on the button ‘Define Custom Service’ to display the next screen: Select the button ‘Port Forwarding: Range of Ports’ as shown and press ‘Next’. DM 1030 Page 59...
  • Page 60 Opera 4 IP System Manual At the next screen type in the following information as shown: Service Name: Advantage TCP Global Port Range: 5075 - 5075 Base Host Port: 5075 Protocol: Press ‘Next’ and on the following screen press ‘Done’.
  • Page 61 Opera 4 IP System Manual On the next screen, open the dropdown list and select the service ‘Advantage TCP’ which you have defined and press the button ‘Enable’. DM 1030 Page 61...
  • Page 62 Opera 4 IP System Manual The following screen is displayed: In the dropdown box ‘Select Host Service’ choose the local LAN IP address of the Opera (here called Advantage) system. Press ‘Enable’. DM 1030 Page 62...
  • Page 63 Opera 4 IP System Manual All TCP traffic on port 5075 will now be forwarded to the Opera system (called Advantage in this example) and this is recorded as shown on the following screen. DM 1030 Page 63...
  • Page 64 Opera 4 IP System Manual Step 4 Define port Forwarding for UDP Press the button ‘Define Custom Service’ to display the following screen. Select ‘Port Forwarding: Range of Ports’ and press ‘Next’. DM 1030 Page 64...
  • Page 65 Opera 4 IP System Manual Type in the following information on the next screen as shown: Service Name: Advantage UDP Global Port range: 50000 – 50031 Base Host Port: 50031 Protocol: Press ‘Next’ and on the following screen, press ‘Done’. The next screen is displayed.
  • Page 66 Opera 4 IP System Manual Select ‘Advantage UDP’ from the drop down menu and press Enable. DM 1030 Page 66...
  • Page 67 Opera 4 IP System Manual In the following screen select the local LAN IP address of the Opera (Advantage) system in the box ‘Select Host Device’ and press ‘Enable’. DM 1030 Page 67...
  • Page 68 Opera 4 IP System Manual All UDP traffic on ports 50000 to 50031 will now be forwarded to the Opera (Advantage) system and this is recorded as shown on the next screen. This completes the configuration of the Port Forwarding.

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