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RHUB TM-210 Administrator's Manual

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TM-210, TM-270, TM-510, TM-560, TM-600,
TM-800, TM-1000, TS-300, TS-700, TW-100
The RHUB TM-210 and TM-270 "6-in-1" web conferencing
and TW-100 webinar servers
The RHUB TM-510 and TM-560 "6-in-1" web conferencing
and TS-300 remote support servers
The RHUB TM-600, TM-800 and TM-1000 "6-in-1" web
conferencing and TS-700 remote support appliances
RHUB Communications, Inc.
4340 Stevens Creek Blvd.
San Jose, CA 95129
support@rhubcom.com
http://www.rhubcom.com
Administrator Manual
Suite 282
Version 5.1

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Summary of Contents for RHUB TM-210

  • Page 1 TM-210, TM-270, TM-510, TM-560, TM-600, TM-800, TM-1000, TS-300, TS-700, TW-100 Administrator Manual Version 5.1 The RHUB TM-210 and TM-270 “6-in-1” web conferencing and TW-100 webinar servers The RHUB TM-510 and TM-560 “6-in-1” web conferencing and TS-300 remote support servers The RHUB TM-600, TM-800 and TM-1000 “6-in-1” web conferencing and TS-700 remote support appliances RHUB Communications, Inc.

  • Page 2: Table Of Contents

      CCESSING YOUR ONFERENCING ERVER   RHUB W ........5   EGISTERING YOUR ONFERENCING ERVER     CONFIGURING THE RHUB WEB CONFERENCING SERVER....6 2.1.   IP S ................ 8   ONFIGURE ERVER ETTINGS 2.2.   ..................... 10   YSTEM ETTINGS 2.3.

  • Page 3: Installation & Registration

    If the page does not display and you are familiar with your router, check the IP address your router has assigned to the RHUB server, which is named “myonlinemeeting”. Then input the IP address in your browser’s address bar and you will be able to access the RHUB server.
  • Page 4 Follow the sections below to configure the server using the browser. III. Direct-Cable Connection The direct-cable connection method is for the TM-200, TM-260, TM-210, TM-270, TM-510 and TM-560. Before you use this method, configure your computer (in any operating system) with the following IP setting: IP Address: 192.168.1.100...

  • Page 5: Registering Your Rhub Web Conferencing Server

    IP address to access the server. Registering your RHUB Web Conferencing Server When you receive your RHUB server, you have to register in order to receive software updates and technical support. To register your server, access the meeting server home page (Figure 1.1), and click the “Web Conferencing Server Management”...

  • Page 6: Configuring The Rhub Web Conferencing Server

    2. Configuring the RHUB Web Conferencing Server After you access the meeting server home page (Figure 1.1), click the “Web Conferencing Server Management” link. If your RHUB server is new, you will have to submit admin for the Email field password for the Password field To change the default administrator account, you use “Manage Users”...
  • Page 7 After login, the System Management home page is displayed. The System Management Navigation frame is shown in Figure 2.2: Figure 2.2 Management Home Frame...

  • Page 8: Configure Server Ip Settings

    2.1. Configure Server IP Settings In the left frame of the System Management page, under Configuration click the IP Settings link. Figure 2.3 is displayed: Figure 2.3 Configure Server IP Settings Note that if you change the IP settings and submit the changes, your browser may hang because the IP is changed.
  • Page 9 DynDNS user account information to the meeting server configuration page. After that, you can always access your RHUB server by the domain name you set at DynDNS. Note that RHUB offers the DynDNS client as a convenience to our customers. RHUB is in no way affiliated with DynDNS or responsible for their service.

  • Page 10: System Settings

    Chinese (Simplified), Chinese (Traditional), Japanese, Spanish, French or Portuguese. Time Zone, Time & Date, and Date Format Set the correct time zone, time and date, and date format for the RHUB server. Max free speakers in a VoIP session Set the maximum number of free speakers in a VoIP session before attendees must use the Push-to-Talk button in order to be heard in a meeting.
  • Page 11 This setting determines whether any attendees are allowed to record during a meeting. Enable multipoint video conferencing This setting determines if multipoint video conferencing is enabled for this RHUB server. Multipoint video conferencing allows up to four meeting participants to show their webcams.
  • Page 12 Manage Your SSL Certificate about how to upload your own SSL Certificate. Enable auto update of system The RHUB server retrieves software updates automatically if this is enabled. This is done at 3 AM for the time set on the server. Updates typically happen twice per year. Update System Now...

  • Page 13: Managing Your Ssl Certificate

    Figure 2.5 Setting up an SSL Certificate, step 1 The following describes the fields in Figure 2.5. Common Name This is the domain name for your RHUB server. This must match the domain name you specify in your SSL certificate. Organization Name This is the Organization Name you specify in your SSL certificate.
  • Page 14 Figure 2.7 Setting up an SSL Certificate, step 3 Test your SSL Certificate as described in step 4 (Figure 2.8). Figure 2.8 Setting up an SSL Certificate, step 4 Note that the RHUB server does not accept wildcard certificates.

  • Page 15: Scheduled Meetings And Active Meetings

    Scheduled link. This feature shows you the list of scheduled meetings for your RHUB server. The provided URLs show all of the public meetings and provide a link for how to join the meeting. Figure 2.9 List of scheduled meetings...

  • Page 16: Restore Or Transfer Existing, Expired Or Deleted Meetings

    2.5. Restore or Transfer Existing, Expired or Deleted Meetings In the left frame of the System Management page, under Meetings click the Restore Meeting link. This feature allows you to restore a meeting that has expired or was deleted; and it allows you to transfer a meeting to another user, which is helpful if the original host of the meeting is unavailable.
  • Page 17 Using URLs is the easiest way for customization. Using forms gives you a better control of customization. In the following examples, substitute for yourMeetingServerAddress the host name (e.g. webmeeting.company.com) for your RHUB server. Here is the URL that is used to host a meeting:...
  • Page 18 Here is the HTML code used to allow users to join a meeting: <form action=”http://yourMeetingServerAddress/as/wapi/goto_downloader” method="post"> <input type="hidden" name="role" value="attendee"> Meeting ID: <input type="text" name="meeting_id" value=""> Meeting Password: <input type="password" name="password" value=""> Your Name: <input type="text" name="name" value=""> <input type="submit" name="submit" value="Join Meeting"> </form>...

  • Page 19: Webinar Registration

    2.7. Webinar Registration In the left frame of the System Management page, under Webinar Registration click the Configuration link. This feature allows the Administrator to setup a registration page for all of your webinars. Figure 2.16 shows the fields that can be customized for this registration page: Figure 2.16 Registration page for all webinars...
  • Page 20 In the left frame of the System Management page, under Webinar Registration click the Management link. This feature allows the Administrator to list, create, edit and disable upcoming webinars. As shown in Figure 2.17: Figure 2.17 List, Create, Edit and Disable Webinars The resulting registration page for webinar attendees will look what is shown in Figure 2.18: Figure 2.18 Webinar Registration page for Attendees...

  • Page 21: Integration With Application Server

    LDAP Integration works on all servers. The LDAP feature is enabled for free on the TM-600, TM- 800, TM-1000, and TS-700 servers. Login to your RHUB server and enter the management page shown in Figure 2.2. Under Integration click the...

  • Page 22: Integration With Apbx System Option

    If you have an LDAP server with many thousands of users, or if only a small subset of your LDAP users are going to host meetings on the RHUB server, you can achieve faster LDAP user lookups by specifying multiple Base DN’s. Taken together, these multiple Base DN’s will likely have fewer users than your entire LDAP tree.
  • Page 23 If a value is Editable by users, then there will be a corresponding profile field for each user in TurboMeeting’s Tools | Preference’s “Conference Call” settings. These ports must be open for the RHUB SBC (Session Border Controller) to call in to your PBX: UDP 5060-5070...
  • Page 24 You can limit access on these ports to IP address: 64.71.140.86 (the RHUB SBC, which is the caller IP). You don't need another static IP address for your PBX. You can still use 80/443 for your web server if it uses the same IP address.

  • Page 25: Configuring The Firewall

    This deployment (Figure 3.1) is most popular and it is typically done by connecting RHUB server with the DMZ port of your router. You can also place the RHUB server anywhere on your LAN. Figure 3.1 Inside Firewall and Accessible by Users outside Firewall...

  • Page 26: Outside The Firewall

    3.2. Outside the Firewall With this deployment (Figure 3.3), your RHUB server is completely outside your corporate firewall. There is no firewall configuration needed. To configure the server settings (Figure 2.3) for this deployment, you will need to obtain from your Internet service provider (ISP) the IP address, subnet mask, default gateway and DNS settings.

  • Page 27: Behind Firewall And Not Accessible By Users Outside Firewall

    3.3. Behind Firewall and Not Accessible by Users outside Firewall This deployment (Figure 3.4) disallows users from connecting to the meeting server from the Internet outside your firewall and provides the maximum meeting access security. It will not allow any users outside your firewall (VPN) to join any meetings hosted on the server. On the Server IP Settings configuration page (see Section 2.1), choose the option “No public IP address.

  • Page 28: Manage Users

    Manage Users Login to the home page for your RHUB server and enter the management page shown in Figure 2.2. Under the User Management category, click the Users link. A list of users will display as shown below. Figure 4.1 List of Users You can click the Add New User button to add a new user.

  • Page 29: User Groups

    Group using the following steps, insure that the user group name exactly matches the LDAP user group name. To access user groups, login to the home page for your RHUB server and enter the management page shown in Figure 2.2. Under the User Management category, click the User Group link.
  • Page 30 Figure 4.4 Create a user group...

  • Page 31: Start Meetings

    After you complete the above configuration, you can start to host and invite people to join your meetings. Open your browser and type the IP address of the RHUB server into your browser. You should see the home page shown in Figure 1.1.
  • Page 32 Click on the “Host” button as shown in Figure 5.2 and then select a meeting type. Your meeting starts (Figure 5.3). Figure 5.3 Main Meeting Control Panel After the meeting starts, invite people to join your meeting by telling them the Meeting Server Address and the meeting ID shown on your meeting control panel.

  • Page 33: Reporting

    The reporting feature allows the Administrator to view details on all meetings that have taken place using a RHUB server. The report can be run for any specified dates and optionally for any set of users. The report data can also be downloaded into an Excel file.

  • Page 34: Reset Server

    “Ready” light turns off. After about 60 seconds when the “Ready” light turns on, you can access the server. To reset the RHUB TM-600, TM-800, TM-1000, or TS-700 servers, you need to connect it with your monitor, keyboard and mouse. The server runs in a Fedora Linux system. The default operating system login name is "turbomeeting"...

  • Page 35: License Upgrades: Additional Meeting Rooms And Users

    License Upgrades: Additional Meeting Rooms and Users To add meeting rooms or additional user licenses to your server, login as an administrator to your TurboMeeting System Management web page and click the Request link. Then fill in the number of additional meeting rooms and users and click Submit: Copy and paste the resulting page, below, into an e-mail and send it sales@rhubcom.com You will be sent an e-mail with a license request key.

  • Page 36: Rhub High Availability Configuration And Operation

    RHUB High Availability Configuration and Operation The RHUB High Availability (HA) function requires two servers: a master server and a slave server. As soon as HA starts, the master server provides service to the TurboMeeting users and the slave server stands by until the master server goes offline.

  • Page 37: Set Up Your Ha Servers

    9.2. Set up your HA Servers The following are sample settings. Make both HA servers have the same virtual IP and configure your firewall to port forward the ports: 80 (TCP), 443 (TCP), 8889 (TCP & UDP) to this virtual IP address. Figure 9.2 HA server settings 9.3.

  • Page 38: Test If Ha Works Properly

    HA itself is a server application. Its purpose is to keep the high availability of the servers at the hardware, operating system, power and networking levels. When the master server is not available due to any issues with hardware, power, operating system, or networking, HA promotes the slave server as the master server within seconds.
  • Page 39 disruption. Note that when you plug back in the cables, you will see that the server reboots. This is by design.

  • Page 40: Support Contact

    Support Contact If you purchased the TurboMeeting Server from a RHUB value-added reseller, please contact them for support. If your reseller is not able to provide you adequate support, your reseller will contact us or you can contact us directly.

This manual is also suitable for:

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