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TM-800/1000 and TS-700/900 Administrator Manual Version 4.0 The RHUB web conferencing and remote support appliance RHUB Communications, Inc. 4340 Stevens Creek Blvd. Suite 282 San Jose, CA 95129 support@rhubcom.com http://www.rhubcom.com...
Contents INSTALLATION...................... 3 2.1. TM-800/1000 TS-700/900 A ......3 CCESSING THE PPLIANCE CONFIGURING THE TM-800/1000 AND TS-700/900........5 2.1. IP S ................ 7 ONFIGURE ERVER ETTINGS 2.2........E YSTEM ETTINGS RROR OOKMARK NOT DEFINED 2.3. SSL C ....E ANAGE ERTIFICATE RROR...
1. Installation The TM-800/1000 and TS-700/900 Web conferencing server package includes: TM-800/1000 and TS-700/900 appliance (or server) Power cord Brackets 2.1. Accessing the TM-800/1000 and TS-700/900 Appliance To access the TM-800/1000 and TS-700/900 appliances, use plug-and-play. An Internet browser needs to be used to access and configure the server. I.
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II. Local Access If you fail to access the appliance by the above method, do the following: Plug in your keyboard, mouse and monitor to the appliance Power on the appliance Wait for 1 minute Type “turbomeeting” as the Username and “password” as the Password Wait for up to a couple of minutes and you will be connected to the Fedora 4 desktop.
2. Configuring the TM-800/1000 and TS-700/900 After you access the meeting server home page (Figure 1.1), click the “Web Conferencing Server Management” link and you will see the login page shown in Figure 2.1. Type admin for the Email field password for the Password field To change the default administrator account, you use “Manage Users”...
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After login, the System Management home page is displayed. The System Management Navigation frame is shown in Figure 2.2: Figure 2.2 Management Navigation frame...
2.1. Configure Server IP Settings Click the Configuration for IP Settings link. Figure 2.3 is displayed: Figure 2.3 Configure Server IP Settings Note that if you change the IP settings and submit the changes, your browser may hang because the IP is changed. You should use the updated IP to access the appliance.
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RHUB appliance by the domain name you set at DynDNS. Note that RHUB offers the DynDNS client as a convenience to our customers. RHUB is in no way affiliated with DynDNS or responsible for their service. Any fees that you may incur with DynDNS are between you and DynDNS and have nothing to do with RHUB.
Set the correct time zone, time and date for the RHUB appliance. Enable auto update of system The RHUB appliance retrieves software updates automatically if this is enabled. . This is done at 3 AM for the time set on the appliance.
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Figure 2.5 Setting up an SSL Certificate, step 1 The following describes the fields in Figure 2.5. Common Name This is the domain name for your RHUB appliance. This must match the domain name you specify in your SSL certificate. Organization Name This is the Organization Name you specify in your SSL certificate.
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Figure 2.7 Setting up an SSL Certificate, step 3 Test your SSL Certificate as described in step 4 (Figure 2.8). Figure 2.8 Setting up an SSL Certificate, step 4...
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In the left frame of the System Management page, under Meetings click the Active link. This feature shows you the list of active meetings for your RHUB appliance. As the administrator, you can stop an Active meeting by clicking the Stop link as shown in Figure 2.10.
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2.5. Customizing the Meeting Start and Promotion Pages In the left frame of the System Management page, under Customization click the Name & Logo link. This feature allows the Administrator to use show your company’s name and logo on the standard meeting home page.
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Using URLs is the easiest way for customization. Using forms gives you a better control of customization. In the following examples, substitute for yourMeetingServerAddress the host name (e.g. webmeeting.company.com) for your RHUB appliance. Here is the URL that is used to host a meeting:...
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In the left frame of the System Management page, under Customization click the Audio Conference link. This allows the Administrator to change the telephone number used for audio conferencing. Figure 2.14 Change audio conference phone number 2.6. Integration In the left frame of the System Management page, under Integration click the Application Server link.
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Figure 2.16 Request additional meeting rooms and users In the left frame of the System Management page, under Licensing click the Upgrade link. By filling in the license key and clicking submit, you can upgrade the license for your RHUB appliance. Figure 2.17 Upgrade RHUB license...
Belkin router, you look for the “Virtual Servers” link. After clicking the link, you will see a page similar to Figure 2.2. Fill in the three TCP ports (80, 443 and 8889) and your RHUB appliance local IP address. The firewall configuration is done.
Figure 3.2 A sample of firewall configuration This deployment gives you the maximum flexibility in terms of meeting access security control. With this deployment, you can host two types of meetings: Internal meetings that only users behind your firewall can join (including users in the Virtual Private Network, or VPN) Note: You can manually allow external users by specifying a list of IP addresses External meetings that anyone including attendees outside your firewall can join.
3.3. Behind Firewall and Not Accessible by Users outside Firewall This deployment (Figure 3.4) disallows users from connecting to the meeting server from the Internet outside your firewall and provides the maximum meeting access security. It will not allow any users outside your firewall (VPN) to join any meetings hosted on the server. On the Server IP Settings configuration page (see Section 2.1), choose the option “No public IP address.
Manage Users Login to the TM-800/1000 and TS-700/900 and enter the management page shown in Figure 2.2. Click the User Management “Users” link. A list of users will display as shown in Figure 4.1. Figure 4.1 List Users You can click Add New User button to add a new user. Under the “Action” column, click the Edit link to edit a user profile or Delete...
Empty values are not allowed. A Microsoft Active Directory server should automatically fill proper values for the attribute. If the LDAP authentication fails, you have two ways to access your RHUB appliance: • Disconnect this appliance from your LDAP server in order to force this system to use its local saved user credentials to continue user authentication.
Start Meetings After you complete the above configuration, you can start to host and invite people to join your meetings. Open your browser and type the IP address of the TM-800/1000 and TS-700/900 into your browser. You should see the home page shown in Figure 1.1. Click the “Host”...
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Click on the “Host an unscheduled meeting” button as shown in Figure 6.2 and then select a meeting type. Your meeting starts (Figure 6.3). Figure 6.3 Main Meeting Control Panel After the meeting starts, invite people to join your meeting by telling them the IP address and meeting ID shown on your meeting control panel.
The reporting feature allows the Administrator to view details on all meetings that have taken place using a RHUB appliance. The report can be run for any specified dates and optionally for any set of users. The report data can also be downloaded into an Excel file.
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IP settings for the new network while you could access the appliance in the previous network. The RHUB appliance does three things during the reset: 1. It resets the system administrator account to the default one: "admin" as the email and "password"...
Support Contact If you purchased the TurboMeeting Appliance from a RHUB value-added reseller, please contact them for support. If your reseller is not able to provide you adequate support, your reseller will contact us or you can contact us directly.
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