Troubleshooting; Checking Error Messages - LG WT4801CW Owner's Manual

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TROUBLESHOOTING

TROUBLESHOOTING

Checking error messages

If the following message appears on the display, check the following and take the appropriate corrective action.
Message
ü
Water in the washer Drain hose is bent, pinched, or clogged.
drains slowly or not
at all, or the display
shows:
ü
Washer fills with water Water supply taps are not open fully.
ü
slowly or not at all, or Water line hoses are kinked, pinched, or
the display shows:
bent.
ü
Water inlet filters are clogged.
ü
Water pressure to tap or house is too low.
ü
Washer will not turn on
Power cord is not properly plugged in.
ü
House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
The display shows: The lid is not closed properly.
ü
The display shows: Lid lock switch error
ü
The display shows: Water level is too high due to a faulty water
valve.
ü
The display shows: Clutch error
Possible Causes Solutions
ü
Make sure the drain hose is free of clogs, kinks, etc.,
and is not pinched behind or under the washer.
ü
Make sure that the water taps are open fully.
Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
ü
Clean the inlet filters. See the Care and Cleaning
section.
ü
Check another faucet in the house to make sure that
household water pressure is adequate.
ü
Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
ü
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
ü
Make sure that the lid is closed properly and press the
START/PAUSE button. After starting a cycle, it may
take a few moments before the drum begins to turn or
spin. The washer will not spin unless the lid is locked
(LID LOCK light will turn on).
ü
If the lid is closed and locked and the open lid error
message is displayed, call for service.
ü
If you press the START button while the lid is open, dE
error message will be displayed.
ü
Make sure that the lid is closed properly and press the
START/PAUSE button. The washer will not spin unless
the lid is locked (LID LOCK light will turn on).
ü
If the lid is closed and the lid lock error message is
displayed, call for service.
ü
Close the water taps, unplug the washer, and call for
service.
ü
Unplug the washer, and call for service.