Faq - TrekStor Luna S2 PVR Operating Instructions Manual

5) FAQ

In this chapter you receive answers to the most frequently asked questions as well as notes
about troubleshooting.
I have connected the satreceiver to my tv. Why is no picture displayed on the screen
of my tv respective why is there no sound output?
That problem may have several causes. Please check the following points:
i
1) Please make sure, that you have chosen the right AV source on your TV or HiFi system.
2) Please check, if you have connected the correct cable for video/audio output signal.
You can find information about the right connection of the SatReceiver to your TV and
your Home Entertainment-System within the chapter "Connection with your Home-
Entertainment-System" inside that manual.
3) Even if you have connected your SatReceiver correctly, a wrong video output signal may
be adjusted. In order to change the output signal, press the green button on the remote
control. Please shortly wait until the SatReceiver and your TV have made the changes.
Repeat that process as long as the picture is displayed correctly on the TV.
I only see the message "No Signal" on the screen of my tv. What is the reason?
The SatReceiver has no connection to the satellite system.
i
1) Check the channel list, if the chosen channel is send by a satellite, to which your satellite
system is adjusted.
2) Check the satellite dish as well as the cable, which is connected to the SatReceiver.
I only see the message "No Service available". What is the reason?
The chosen channel is locked.
i
With the SatReceiver you will not able to receive locked channels (e. g. Pay-TV).
I have changed the settings of the satreceiver but would like to get back to the
default settings.
Please carry out the action "r
Operation". Hereby the SatReceiver is put back to its delivery status. All stored channel lists are
deleted when performing that action.
I have misaligned the menu language on the satreceiver. how can I change it again?
Open the main menu by pressing the F button. Press afterwards the M button for four
times and once the L button. Then press the M button as long as the menu is displayed
again in your language.
Why does the satreceiver switch off after a certain time period?
A too short time is adjusted under "S
i
The legislator prescribes, that a SatReceiver has to be preset in a way that it switches
automatically into the standby mode after three hours, if there is no use of it. With the setting
"S " this interval can be changed. Maybe a shorter interval was adjusted here. If you wish,
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you can even deactivate the automatic cut-off by choosing "oFF" inside the "S
D S
eturN to eFAuLt ettiNgS
".
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", which is described under "General
" settings.
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29 EN