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7 Warranty information
7.1 Grant Grid Connected
Inverter Warranty
Dear Customer
This product is guaranteed for ten years from
the Date of Purchase (subject to the terms
and conditions stated below).
On completion of the installation, the system
should be commissioned and registered online
at: www.grantuk.com
Breakdown during the Manufacturer's
warranty.
If your Grant Solar PV Grid Inverter should fail
within the first ten years* of the date of
purchase you must contact Grant Engineering
(UK) Limited, who will arrange for the repair
under the terms of their Warranty, providing
that the inverter has been correctly installed
and commissioned, and the fault is not due to
misuse, or the failure of any system
components not supplied by Grant UK (e.g.
circuit breakers, AC cabling, etc.), any fault in
the existing electrical installation or the
incorrect setting of the system controls.
Chargeable repairs
A charge will be made if the cause of the
breakdown is due to any of the following:
•The inverter has been installed for over ten
years
•The inverter is damaged by improper
installation, usage, connection.
•The inverter has not been installed in
accordance with the manufacturers installation
instructions.
•The inverter has been changed, modified or
repair attempts have been made by
unauthorised personnel
•The inverter has been damaged in transit
•Where the inverter data plate is missing or
has been tampered with
•Where unauthorised accessories have been
used
•Incorrect PV system design resulting in Over
Voltage or Over Power.
•Force Majeure –lightning, earthquake, flood,
fire etc.*
Terms of manufacturer's guarantee
The Grant Solar PV Grid Inverter guarantee
starts from the date of purchase.
•This guarantee does not cover breakdowns
caused by incorrect installation, neglect, misuse,
accident or failure to operate the system in
accordance with these Installation and User
Instructions.
•The online registration must be completed
within thirty days of installation. Failure to do so
does not affect your statutoryrights.
•The Grant Solar PV System must be installed
by a competent installer in accordance with the
relevant Codes of Practice, Regulations and
Legislation in force at the time of installation.
•The Grant Solar PV Inverter components must
not have been modified or tampered with.
•The installation is checked by a qualified
electrician every ten years, or sooner, as
required by the current BS.7671
(WiringRegulations –17th Edition).
•All claims under this guarantee must be made
to Grant Engineering (UK) Ltd prior to any work
being undertaken. Proof of purchase and date of
installation must be provided on request.
Invoices for call out/repair work by any third
party will not be accepted unless previously
authorisedby Grant Engineering (UK) Ltd.
•This guarantee is transferable providing the
installation is serviced prior to the dwelling's new
owners taking up residence.Grant Engineering
(UK) Ltd must be informed of the new owner's
details.
•Grant Engineering (UK) Ltd will endeavour to
provide prompt service in the unlikely event of a
problem occurring, but cannot beheld
responsible for any consequence of delay
however caused.
•This guarantee applies to Grant Solar PV
Inverters installed on the UK mainland, Isle of
Man and Channel Islands only. Provision of in-
warranty cover elsewhere in the UK is subject to
agreement with Grant Engineering (UK) Ltd.
17
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