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Continued...
Troubleshooting
If the Handset is not working, check:
The handset is plugged into the head end of the bed. The
•
red LED will flash every 6 seconds if not.
The Lockout LED's. If any are red, press the corresponding
•
button to unlock.
The handset will not operate while ProAxis is in Smart
•
Mode. Press exit, then press manual. If the Confirm
Settings screen is displayed, press manual.
Is the power supply attached and plugged into the wall. If
•
not, the batteries may be flat. Plug into the head end and
wait 1 hour for the batteries to recharge.
ProAxis is difficult to steer or manoeuvre, check:
The brake pedal is in the correct position required for the
•
movement.
The Smart Control backrest position will not set, check:
The minimum required angle. ProAxis needs at least 15
•
degrees of movement to provide pressure relief. Keep
pressing raise until Set appears on the display.
Contact Technical Support....
If you are still experiencing difficulties then please contact us on 01978 660810. Our lines are open 24 hours a day, 7
days a week. Alternatively, you may contact us via e-mail
using 01978 660282.
Please have the serial number of the system available to hand, it will look similar to P0000103 and will be located on
the handset, smart control, and the bed frame itself under the dropping hinge.
Name of Organisation: ____________________________ Name of Contact: _____________________
Serial No:
Best Time to Call:
Description of Fault:
___________________________________________________________________________________
ProAxis Quick User Guide 2.1
P___________________________ Tel Number:
____________________________ Date:
________________________________________________________________
Date 18/05/11
info@nightingalebeds.co.uk
or use the fax back slip below
_____________________
_____________________
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