Kontron KOPS800 User Manual
Kontron KOPS800 User Manual

Kontron KOPS800 User Manual

Ops-compliant media player & digital signage evaluation kit
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Kontron OPS-compliant Media Player KOPS800 &
Digital Signage Evaluation Kit (DSEK-12)
Document Revision 1.0

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Summary of Contents for Kontron KOPS800

  • Page 1 Kontron OPS-compliant Media Player KOPS800 & Digital Signage Evaluation Kit (DSEK-12) Document Revision 1.0...
  • Page 2 This page is intentionally left blank...
  • Page 3: Table Of Contents

    I/O connectors ..........................9 Power rating ..........................9 Environment ..........................9 4.10 System Cooling ..........................9 4.11 In-box Documentation ......................... 10 Getting Started ................11 Included with Kontron OPS-compliant media player KOPS800 ..........11 Knowing your Kontron OPS-compliant media player KOPS800 ..........11...
  • Page 4 Connector .............................. 19 7.5.4 Diagnostics Pass but the Connection Fails ................19 7.5.5 Cannot connect to a Kontron OPS-compliant media player KOPS800 using Wi-Fi ....19 7.5.6 Problems with Newly Installed Application Software ..............20 7.5.7 Problems with Application Software that Ran Correctly Earlier ..........20 DSEK-12 (Digital Signage Evaluation Kit) ........
  • Page 5 8.11.2 Windows® Embedded POSReady 7 ..................28 8.11.3 Flypaper and Intel® AIM Suite ....................29 8.11.4 Scala Software ........................... 34 8.12 Removing Kontron OPS-compliant media player KOPS800 from DSEK-12 ......36 8.13 Troubleshooting: DSEK-12 ......................37 Warranty ..................41 10 Revision History ................42 Appendix A: Safety Information .............
  • Page 6: User Information

    Kontron America Inc. has attempted to verify all information in this manual as of the publication date. We assume no responsibility for any errors that may appear in this guide.
  • Page 7: Technical Support

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Technical Support Technicians and engineers from Kontron and/or its subsidiaries are available for technical support. We are committed to making our product easy to use and will help you use our products in your systems.
  • Page 8: Introduction

    Microsoft OS options for a 180 day evaluation period. The Kontron OPS-compliant media player KOPS800 can be used as part of the DSEK-12 easily supporting a wide variety of displays, or it can be removed from the DSEK-12 and dropped in to an OPS- compliant display.
  • Page 9: Guidelines For Safe Use

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Guidelines for Safe Use These guidelines are intended for your safety. Please read this safety information carefully before using the product. 1/ Always treat your product with care 2. Do not expose your product to liquid or moisture or humidity...
  • Page 10: Product Specifications

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Product Specifications Models OPS-compliant Media Player KOPS800 KOP827i5-000 – OPS1.0_ System Level Kit – 2.7GHz (for OPS fan) KOP827i7-000 – OPS1.0_ System Level Kit – i7-1.7GHz (for OPS fan less) Digital Signage Evaluation Kit: DSEK-12 DSEK827i5-000 - DSEK12_ System Level Kit - 2.7GHz (with fan)
  • Page 11: I/O Connectors

    The system is either active or passively cooled based on the SKU selected. There are no system fans in the passively cooled SKU. It is important that the Kontron OPS-compliant media player KOPS800 have adequate ventilation so be careful when mounting the system to not block the vents on the label side of the system.
  • Page 12: In-Box Documentation

    Documentation available in the box includes an Out-of-Box guide and Errata (as applicable). See the downloads www.kontron.com section of the Kontron OPS-compliant media player KOPS800 or DSEk-12 product page on The latest version of this manual and the Out-of-box Guide can be obtained at: Kontron.com/dsek12/outofboxguide...
  • Page 13: Getting Started

    When you receive your Kontron OPS-compliant media player KOPS800 you will receive the system and an antenna. Since the Kontron OPS-compliant media player KOPS800 is powered by the display once inserted there is no separate power supply or cable. Always check the Kontron website for the most recent documentation.
  • Page 14: Step 1: Hold The Media Player As Shown

    Inserting the OPS-compliant Media Player KOPS800 into an OPS-compliant Display Step 1: Hold the media player as shown Step 2: Plug into an OPS-compliant video display panel Step 3: This is how the Kontron OOPS-compliant media player KOPS800 will look once inserted into the display panel.
  • Page 15: Connection To External Equipment

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Connection to external equipment 5.3.1 Front panel connections Connect all the appropriate devices to their corresponding sockets as shown below Stereo Stereo HDMI 3G (option) Wi-Fi Power Antenna Antenna microphone monitor Connector speake...
  • Page 16: Installing The Antenna

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Turn the power “on” either by pressing the power button or using the remote controller. The blue power-on light will turn on Installing the Antenna To install the antenna, remove it from the plastic cover and screw it into the appropriate antenna connectors.
  • Page 17: Bios

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 BIOS UEFI BIOS The Kontron OPS-compliant media player KOPS800 uses a UEFI BIOS version 2.2 compliant with a boot loader. Some of the benefits of the Kontron OPS-compliant media player KOPS800 include: •...
  • Page 18: Changing The Bios

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 » BIOS Date: mm/dd/yyyy hh:mm:ss » BIOS Version: NTC1RXXX Changing the BIOS The Aptio Setup Utility changes system behavior by modifying the Firmware configuration. The setup program uses a number of menus to make changes and turn features on or off.
  • Page 19: Trouble Shooting: Kops800

    BIOS for information about the latest updates. In addition to the Kontron OPS-compliant Media Player KOPS800 firmware and files, also update any drivers used for components you have installed in your system, such as video drivers, network drivers, etc. drivers.
  • Page 20: Hardware Diagnostic Testing

    Make sure the Kontron OPS-compliant media player KOPS800 is properly inserted into the display. Turn on both the video display and the KOPS800. Set its brightness and contrast controls to at least two thirds of their maximum ranges (see the documentation supplied with your video display).
  • Page 21: No Characters Appear On Screen

    If you are using a keyboard, is the keyboard functioning? Test it by turning the “Num Lock” function on and off to make sure the Num Lock light is functioning. • Is the KOPS800 properly inserted into the display? Check to see if the power light is on. • Are all other cables properly attached? •...
  • Page 22: Problems With Newly Installed Application Software

    Make sure the correct networking software is installed. 7.5.6 Problems with Newly Installed Application Software Problems that occur when you run new application software are usually related to the software, not the Kontron OPS-compliant media player KOPS800. Faulty equipment is unlikely, especially if other software runs correctly.
  • Page 23: Dsek-12 (Digital Signage Evaluation Kit)

    DSEK-12 (Digital Signage Evaluation Kit) This section of this manual is for customers that have purchased DSEK-12. Please use the rest of the manual for information about the Kontron OPS-compliant media player KOPS800 that is part of the DSEK-12. Contents of the DSEK-12...
  • Page 24: Dsek-12 Assembly Diagram

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 DSEK-12 Assembly diagram...
  • Page 25: Dsek-12 Drawing

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 DSEK-12 Drawing...
  • Page 26: Front Panel Connections For Dsek-12

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Front panel connections for DSEK-12 Audio 9-pin serial HDMI USB 2.0 Power in/out port port port port socket Display USB 3.0 Port ports socket...
  • Page 27: Rear Panel Connections For Desk-12

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Rear panel connections for DESK-12 Connect all the appropriate devices to their corresponding sockets as shown below. Ethernet Port USB 3.0 Port USB 3.0 Port Stereo Stereo HDMI 3G Option Wi-Fi Power microphone...
  • Page 28: Antennas

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Antennas There is one antenna for 802.11 (WLAN) in each DSEK-12. WARNING: The antenna supplied with the kit is the only antennas approved to be used with the device. Use of any other antennas will void the regulatory approvals.
  • Page 29: Installing The Power Supply (Power Brick)

    Mean Well GS90A15-P1M power supply in the kit is a The power supply that accompanies the Kontron OPS-compliant media player KOPS800 is the only one that should be used. Use of any other power supply invalidates the certifications and may be dangerous.
  • Page 30: Dsek-12 Menu

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 8.11.1 DSEK-12 Menu The DSEK-12 menu will enable you to select as follows: • Microsoft Windows Embedded POSReady 7 • Microsoft Windows Embedded POSReady 7 – Flypaper • Microsoft Windows Embedded Standard 7 – Scala •...
  • Page 31: Flypaper And Intel® Aim Suite

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 7. Starting Windows 8. Preparing for first use 9. Locale, Time & Currency, Keyboard Layout 10. First User and Computer Name 11. First User Password and Password Hint 12. 180 day Evaluation License Agreement 13.
  • Page 32 Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Getting Started To view a short orientation, click the ‘START HERE’ button in the top, left box. The video that begins provides an overview of the showcase interface as well as an overview of Flypaper and how it solves the content-creation problem that exists within the digital signage industry.
  • Page 33 Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Each Flypaper Demo when selected will cycle as an example of a Digital Sign.
  • Page 34 Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Preview Button Open-in-Flypaper Button Information Button Clicking the Preview button opens the sample project as a full-screen presentation. To close the preview, click the Close (X) button in the sample project’s upper, right corner.
  • Page 35: More Information

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Launching Flypaper If you would like to start building your own content or just want to take a closer look at the Flypaper Creator application, click the orange box labeled ‘LAUNCH FLYPAPER’ in the lower, left corner. Note: You will be asked to activate Flypaper when first launching it.
  • Page 36: Scala Software

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Closing the Showcase To exit the showcase click the Close (X) button at the top, right or press ESC on your keyboard. 8.11.4 Scala Software Scala offers extensive online multi-lingual documentation: http://www.scala.com/extras/manuals/software-quick-start-and-user-guides/?searchterm=user Scala online templates are availavle at: http://www.scala.com/extras/scala-templates-demo-scripts-and-videos/templates...
  • Page 37 Kontron OPS-compliant Media Player KOPS800 & DSEK-12 By selecting the scala option from the main DSEK-12 menu you will see:. 1. Start Up Screen with Base Menu 2. Expanded Menu Components...
  • Page 38: Removing Kontron Ops-Compliant Media Player Kops800 From Dsek-12

    8.12 Removing Kontron OPS-compliant media player KOPS800 from DSEK-12 Use a Phillips head screw driver to unscrew the three screws on either side of the DSEK-12 in order to release the Kontron OPS-compliant media player KOPS800 from the DSEK-12 chassis.
  • Page 39: Troubleshooting: Dsek-12

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 8.13 Troubleshooting: DSEK-12 Resetting the System Before going through in-depth troubleshooting, first attempt to reset your system using one of the methods below. To do this: Press: Soft boot reset to clear the system memory and reload the operating system <Ctrl+Alt+Del>...
  • Page 40 Kontron OPS-compliant Media Player KOPS800 & DSEK-12 CAUTION: Turn off devices before disconnecting cables. Before disconnecting any peripheral cables from the system, turn off the system by unplugging the power cord, and any external peripheral devices. Turn off the DSEK-12 using the power button. Turn off and disconnect all external peripheral devices.
  • Page 41 Make sure the correct networking software is installed. Problems with Newly Installed Application Software Problems that occur when you run new application software are usually related to the software, not the Kontron OPS-compliant media player KOPS800 in the DSEK-12. Faulty equipment is unlikely, especially if other software runs correctly.
  • Page 42 Kontron OPS-compliant Media Player KOPS800 & DSEK-12 • Make sure the software is properly installed and configured for the system. See the software documentation. • Use only an authorized copy. Unauthorized copies often do not work. • Make sure the correct device drivers installed.
  • Page 43: Warranty

    Kontron will not be responsible for any defects or damages to other products not supplied by Kontron that are caused by a faulty Kontron product.
  • Page 44: Revision History

    Kontron OPS-compliant Media Player KOPS800 & DSEK-12 10 Revision History Revision Date Edited by Changes 26 Aug 2012 Preliminary version...
  • Page 45: Appendix A: Safety Information

    CAUTION: Temperature -- The temperature, in which the Kontron OPS-compliant media player KOPS800 and DSEK-12 operates when installed, must not go below 0°C or rise above 50°C. Extreme fluctuations in temperature can cause a variety of problems in your Kontron OPS- compliant media player KOPS800.
  • Page 46: Safety Cautions

    Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. Use the power button to turn off power on the Kontron media player KOPS800 or the DSEK-12. SAFETY STEPS: If you remove the chassis cover to access the inside of the system, follow these steps: 1.
  • Page 47 Contact should be made with care. Consider wearing protective gloves. The OPS-compliant media player KOPS800 and the DSEK-12 is designed to operate in a typical office environment. Choose a site that is: •...
  • Page 48: Appendix B: Regulatory And Certification Information

    IEC60950-1 (International), CB Certificate & Report including all international deviations 10.1.3 Product EMC Compliance - Class B Compliance The OPS-compliant media player KOPS800 has been has been tested and verified to comply with the following electromagnetic compatibility (EMC) regulations. FCC /ICES-003 - Emissions (USA/Canada) »...
  • Page 49: European Community Compliance Statement

    You can further limit your exposure to RF by limiting the amount of time using the OPS-compliant media player KOPS800, since time is a factor in how much exposure a person receives, and by placing more distance between your body and the OPS-compliant media player KOPS800 since exposure level drops off dramatically with distance.
  • Page 50: Additional Information

    Radio-frequency emissions from electronic equipment can negatively affect the operation of other electronic equipment, causing them to malfunction. Although the OPS-compliant media player KOPS800 is designed, tested, and manufactured to comply with regulations governing radio frequency emission in countries such as the United States, Canada, the European Union, the wireless transmitters and electrical circuits in the OPS-compliant media player KOPS800 may cause interference in other electronic equipment.
  • Page 51 Kontron OPS-compliant Media Player KOPS800 & DSEK-12 Corporate Offices Europe, Middle East & Africa North America Asia Pacific Oskar-von-Miller-Str. 1 17 Building, Block #1,ABP. 14118 Stowe Drive 85386 Eching/Munich 188 Southern West 4th Ring Poway, CA 92064-7147 Germany Beijing 100070, P.R.China Tel.: +49 (0)8165/ 77 777...

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