Troubleshooting The Microphones - teachscape Reflect User Manual

Reflect capture tool
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TRoUbLESHooTING THE MICRoPHoNES

LED Status Light
Microphone in
charging dock
Microphone out of
charging dock
* If any of these issues are unresolved, contact Teachscape Customer Support by phone at 1-888-479-7600 between 8 a.m. and
9 p.m. EST, Monday through Friday, or visit
30
LED Pattern
RED
Solid
GREEN
Solid
OFF
Two
RED
flashes every 1.5 seconds
One
GREEN
flash every 1.5 seconds
Solid
RED
Alternating slow
GREEN
and
flashes
YELLOW
flash alternating with
GREEN
flash
OR
YELLOW
flash alternating with two
RED
flashes
Rapid
RED
flashes continuing for
more than a few seconds
RED
Groups of five rapid
flashes
http://www.teachscape.com/support.
Charging in progress.
Charging complete.
Microphone powered OFF or battery discharged.
Microphone is muted. To unmute, push and release the
button.
Microphone is live and ready to record.
Microphone is powering down or pairing.
RED
Microphone is not paired to camera.
Microphone battery is low.
Radio congestion. Remove devices such as cell phones,
wireless hubs, and radios that might interfere with the
microphone signal.
Unit is faulty. Contact Teachscape Customer Support.
Meaning

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