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i.C3
User Guide
For Helmer i.Series™ Products
360129-1/C

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Summary of Contents for Helmer i.C3

  • Page 1 ™ User Guide For Helmer i.Series™ Products 360129-1/C...
  • Page 2: Table Of Contents

    Contents About this User Guide ..........................iii Copyright and Trademark ............................iii Chapter 1: Overview ............................1 Features ................................. 1 Using the Touchscreen ............................2 Chapter 2: Language Screen .......................... 3 Language Configuration ............................3 Settings Configuration ............................3 Chapter 3: Home Screen Basics ........................4 Looking at the Home Screen ..........................
  • Page 3 Greek Keyboard ..............................44 Russian Keyboard ..............................44 Common Buttons ..............................45 Chapter 16: Support and Other Information ....................46 Contact Helmer ..............................46 Restore Factory Settings............................46 Calibrate the i.C³ Screen ............................46 Care of the i.C³ Screen ............................46 Operation and Service Manuals ...........................
  • Page 4: About This User Guide

    Refer to the service manual for additional information about the equipment on which the i.C³ is installed. Copyright and Trademark Helmer®, i.Series®, and i.C³ ™ are trademarks or registered trademarks of Helmer, Inc. in the United States of America. Copyright © 2012 Helmer, Inc. 360129-1/C...
  • Page 5: Chapter 1: Overview

    Chapter 1: Overview Warning: To avoid injury—before using this product, read all instructions in the associated operation manual. Features The i.C³ ™ consists of an intuitive user interface and icon-driven touchscreen. The touchscreen is contained within the instrument bezel, as are additional features. Touchscreen The interface to the i.C³...
  • Page 6: Using The Touchscreen

    Chapter 1: Overview — Using the Touchscreen Using the Touchscreen The touchscreen and touch techniques make the i.C³ easy to use. Icons, status indicators, and navigation buttons let the user see and respond to i.C³ system conditions and events. Note: Anything that touches the screen is understood as a command—do not let anything touch unintentionally. Touch Techniques Touch-select Touch once to select an item.
  • Page 7: Chapter 2: Language Screen

    Chapter 2: Language Screen Language Configuration The Language screen is displayed when the i.C³ is powered on. Use the Language screen to select the i.C³ display language. Touch the Language button. The Language drop-down list is displayed. Touch the language to be displayed. The selected language is displayed in the Language button. h See “Chapter 10: i.C³...
  • Page 8: Chapter 3: Home Screen Basics

    Chapter 3: Home Screen Basics Note: To temporarily silence active alarms, touch the Mute button in the top right corner of the screen. Looking at the Home Screen Screen ID Upper Temperature Unit ID Information Header Event Log Icon-Indicator Status Display (defrost icon - freezer models only) Display Zone Lower Temperature...
  • Page 9: Chapter 4: I.c³ Applications (Apps)

    Navigate to an application screen: Touch the associated application icon.  Alarm Test Initiate automatic alarm tests for the high and low temperature alarms.  Information Logs Access all available data log applications.  Contact Helmer, Inc. View contact information for Helmer, Inc. and firmware revision numbers. 360129-1/C...
  • Page 10 Chapter 4: i.C³ Applications (APPS) — Using i.C³ Applications  Display Settings Adjust monitor screen brightness.  Temperature Graph View current and historical probe temperature data and alarm events.  Downloads Download information log(s).  Uploads Upload firmware updates.  i.C³ Settings All i.C³ system settings are configured and other preferences selected from the i.C³ Settings screen. Note: The i.C³...
  • Page 11: Chapter 5: Temperature Alarm Test

    Chapter 5: Temperature Alarm Test Initiate an automatic alarm test for the high and low temperature alarms. The unit uses a built-in Peltier device to heat or cool the probe without affecting chamber temperature. The process takes less than five (5) minutes. Note: Touch the Cancel Test button at any time to abort the alarm test.
  • Page 12: Chapter 6: Temperature Graph

    Chapter 6: Temperature Graph The Temperature Graph screen shows current and historical upper probe temperature data and temperature events. Note: Up to 42 days of temperature data can be viewed on the graph. Alarm Condition Icon Defrost Cycle Icon (freezer models only) Viewing the Temperature Graph Select the 1-day or 7-day time span: Toggle the graph Time Span button or touch the graph.
  • Page 13: Event Data

    Chapter 6: Temperature Graph — Event Data Event Data Door Open Time: Total time (in minutes) that the unit door was left open during the selected time span. Door Openings: Total number of times the unit door was opened during the selected time span. Total Events: Total number of logged events that occurred during the selected time span.
  • Page 14: Chapter 7: Information Logs

    Chapter 7: Information Logs All available data logs are accessed from the Information Logs screen. Note: Some icons shown may be specific to models or optional features. Event Log > The Event Log shows information from alarm events. A maximum of 100 (most recent) events can be viewed on the Event Log screen.
  • Page 15 Chapter 7: Information Logs — Event Log Viewing the Event Log To scroll through the log: Touch and hold the bidirectional Arrows. To navigate to the Event Detail screen: Touch the Event. Event Log Formatting • Bold text: Not yet viewed • Normal text: Viewed •...
  • Page 16: Event Detail Screen

    Chapter 7: Information Logs — Event Detail Screen Event Detail Screen The Event Log Detail shows upper and lower probe, and compressor temperature information from alarm events. The cause of an alarm event and the corrective action taken can be acknowledged. Viewing the Event Detail Log •...
  • Page 17: Compressor Temperature Log

    Chapter 7: Information Logs — Compressor Temperature Log Touch the Action Taken button. The Action Taken drop-down list is displayed. Touch the action taken to correct the alarm event: • Closed Door • Removed Contents • Completed Test • Other Note: If Other is touched, the alphanumeric keyboard is displayed. Enter the action taken to acknowledge the alarm (40 characters maximum).
  • Page 18: Defrost Log (Freezers)

    Chapter 7: Information Logs — Defrost Log (Freezers) corresponding to date and time when the change was made. Defrost Log (Freezers) > The Defrost Log screen contains a record of each defrost event. Defrost Log Data Elements • Date: Date defrost cycle began •...
  • Page 19: Access Control Log (Optional)

    Chapter 7: Information Logs — Access Control Log (Optional) Access Control Log (Optional) > The Access Control Log screen contains a record of each user-authenticated access event. A maximum of 100 (most recent) events can be viewed on the Access Control Log screen. A maximum of two (2) months of event data is stored for download.
  • Page 20: Chapter 8: Data Transfer

    Chapter 8: Data Transfer Downloading Temperature and Event Data Use the Download screen to download information. To perform a download: 1. Insert a memory device into the USB port located on the right of the i.C³ monitor bezel. When the memory device is detected, the message “Insert USB Flash Drive”...
  • Page 21 Note: The Download screen can not be closed during a data download unless an error occurs. Note: A download should be completed in less than five (5) minutes. If the download has not completed in ten (10) minutes, contact Helmer Technical Service. 360129-1/C...
  • Page 22: Uploading Firmware Updates

    Chapter 8: Data Transfer — Uploading Firmware Updates Uploading Firmware Updates Note: Record the display processor and control processor firmware version number before uploading a firmware update. These numbers will be referenced after the update to ensure the update was successful. h See “Chapter 4: i.C³ Applications (APPS), Using i.C³ Applications” for details on referencing the firmware revision number. Note: Record the Control Sensor Offset temperature and the Evaporator Defrost Offset temperature values.
  • Page 23 4. Remove the memory device from the USB port. Updated firmware is loaded to the i.C³ memory. 5. After the i.C³ system restarts, verify the display processor (DP) and/or control processor (CP) firmware version number have been updated. If either firmware version number has been updated from the recorded version number, contact Helmer Technical Service.
  • Page 24: Chapter 9: Customizing The I.c³ Screen

    Chapter 9: Customizing the i.C3 Screen Display Settings (Brightness) > The backlight on the i.C³ monitor has three (3) display settings. Select a different brightness setting: Touch any button. 360129-1/C...
  • Page 25: Home Page Screensaver

    Chapter 9: Customizing the i.C³ Screen — Home Page Screensaver Home Page Screensaver > The Home screen is equipped with a screensaver that displays a 24-hour temperature graph. The screensaver is automatically displayed after two (2) minutes of inactivity on the Home screen. Note: Inactivity of two (2) minutes duration on any i.C³...
  • Page 26: Chapter 10: I.c³ Settings

    Off (using the Password Protection button on this screen). • Initial factory setting = On Note: Helmer recommends that password protection remain On. Access the Settings screen: 1. If password protection is turned On: Touch the i.C³ Settings icon to bring up a numeric keypad. Enter the current password. If accessing the i.C³...
  • Page 27: Settings Options

    Chapter 10: i.C³ Settings — Settings Options Settings Options Change Password Change the password: Touch the Change Password button. Enter a new 4-digit password. Touch Sounds Enable/disable all sounds excluding alarms: Toggle the Sounds button. • Initial factory setting = On Alarm Volume Set the alarm volume: Touch the Alarm Volume spin box to set volume (value = 1 to 9).
  • Page 28: Password Protection

    See “Chapter 12: Temperature Calibration and Control, Temperature Calibration” for details on calibrating the temperature. Password Protection Turn password protection on or off: Toggle the Password Protection button. • Initial factory setting = On Note: Helmer recommends that password protection remain On. 360129-1/C...
  • Page 29: Temperature Setpoints

    Chapter 10: i.C³ Settings — Settings Options Light-Off Delay Timer Turn the light-off delay timer on or off: Toggle the Light Off Delay button. • Initial factory setting = On Set the duration of the light-off delay timer: Touch the Light Off Delay spin box until the correct time is displayed. •...
  • Page 30: Date/Time Screen

    Chapter 10: i.C³ Settings — Date/Time Screen Date/Time Screen Access the Date/Time screen: Touch the Settings button, then touch the Date/Time button. Set the Date Set the date format: Toggle the Date button (select MM/DD/YY or DD/MM/YY). Set the day: Touch the Day spin box until the correct day is displayed. Set the month: Touch the Month spin box until the correct month is displayed.
  • Page 31: Chapter 11: Alarm Settings

    Chapter 11: Alarm Settings > > Alarm Settings Alarm Settings control the conditions and timing of New Event and Alarm Condition indicators that are displayed on the Home screen. The New Event indicator is displayed in the information header on the Home screen. Alarm condition messages and temperature readings are displayed in the display zone of the Home screen.
  • Page 32: Alarm Types And Initial Factory Settings

    Chapter 11: Alarm Settings — Alarm Types and Initial Factory Settings Alarm Types and Initial Factory Settings High Temperature Alarm display reads: “High Temperature” Time delay: • Adjustable from 0 to 99 minutes • Initial factory setting = 0 minutes Temperature Setpoint: •...
  • Page 33 • Screen will not display temperature changes or alarm conditions • i.C³ system will continue to reset until connection is re-established h Contact Helmer Technical Service. See “Chapter 16: Support and other Information, Contact Helmer” for Technical Service contact information.
  • Page 34: Chapter 12: Temperature Calibration And Control

    Helmer Technical Service. Note: Upper and lower chamber temperature probes may require periodic calibration. Refer to the service manual for instructions in calibrating chamber temperature probes.
  • Page 35 Chapter 12: Temperature Calibration and Control — Temperature Calibration Evaporator Defrost Probe Temperature Calibrated temperature for the evaporator defrost probe. • Adjustable from -100 °C to +50 °C • Initial factory setting = varies Evaporator Defrost Probe Offset Adjusts the displayed evaporator defrost temperature, relative to the evaporator defrost temperature value. •...
  • Page 36: Temperature Setpoints

    Hysteresis Setpoint Hysteresis is the allowable temperature fluctuation relative to the temperature setpoint. Caution: The hysteresis setpoint is factory-preset and should not be changed unless directed by Helmer Technical Service. • Adjustable from 0.1 °C to 20 °C • Initial factory setting = 1.0 °C (iB105 and iLR105 refrigerator models) •...
  • Page 37 Chapter 12: Temperature Calibration and Control — Temperature Setpoints Delay On Startup Delays compressor startup in the event of a power interruption. • Adjustable from 1 to 59 minutes • Initial factory setting = 2 minutes Control Relay Probe Error Duty Cycle Percentage of time the compressor will run during a temperature probe error.
  • Page 38 Chapter 12: Temperature Calibration and Control — Temperature Setpoints Defrost Events (1 – 4) Toggle the On/Off button to schedule defrost events. Touch the corresponding Time spin boxes to set the time for each evaporator defrost event. • Up to four (4) defrost events can be scheduled per day. Defrost Operation Time Set the maximum duration of a defrost event before automatic termination.
  • Page 39 Chapter 12: Temperature Calibration and Control — Temperature Setpoints Temperature Controller Programs (Freezers) For continuous monitoring, the temperature for upper and defrost probes are displayed on the right side of the screen. To set control parameters: Touch plus (+) or minus (−) on the adjacent spin box until the correct value is displayed. 360129-1/C...
  • Page 40 Hysteresis Setpoint Hysteresis is the allowable temperature fluctuation relative to the temperature setpoint. Caution: The hysteresis setpoint is factory-preset and should not be changed unless directed by Helmer Technical Service. • Adjustable from 0.1 °C to 20 °C • Initial factory setting = 2 °C Delay On Startup Delays the compressor startup at initial power-on or after a power interruption.
  • Page 41 Chapter 12: Temperature Calibration and Control — Temperature Setpoints Defrost Events (1 – 4) Toggle the On/Off button to schedule defrost events. Touch the corresponding Time spin boxes to set the time for each evaporator defrost event. • Up to four (4) defrost events can be scheduled per day. Defrost Safety Operation Time Set the maximum duration of a defrost event before automatic termination.
  • Page 42: Chapter 13: Icon Transfer

    Chapter 13: Icon Transfer > From this screen, icons can be moved between the Home screen and i.C³ Applications screen, or repositioned on the i.C³ APPS screen. To view additional icons: Touch-scroll to the right or left. Reposition icons: Drag icons with a touch-drag motion of the finger. Drag the selected icon directly over the icon that is currently located in the targeted position.
  • Page 43: Chapter 14: Optional Applications

    Chapter 14: Optional Applications Access Control Integrated Electronic Access Control limits user access, providing secure storage. A valid personal identification number (PIN) must be entered to open the unit. Access Control screen Access Control as the home screen h See “Chapter 7: Information Logs, Access Control Log (Optional)” for details on viewing the access log. Viewing the Access Control Screen >...
  • Page 44 > > Access Setup Enter the supervisor PIN to set up Access Control. Note: In the event the owner of the supervisor PIN becomes unavailable, contact Helmer Technical Service to reset the supervisor PIN. Entry Into Access Control Setup 1. Touch the Access Control Log button on the Settings screen. Touch the Access Setup button. The numeric keypad is displayed.
  • Page 45 Chapter 14: Optional Applications — Access Control Access Control Setup > The Access Control Setup screen allows management of multiple user profiles. Up to 100 user profiles can be set up. Table Elements • User ID • PIN Note: The i.C³ includes one (1) supervisor profile. The supervisor profile does not allow access to the unit. Add a User Profile 1.
  • Page 46 Chapter 14: Optional Applications — Access Control Edit a User Profile 1. Touch the data row of the user profile to be edited. The data row is highlighted in blue. 2. Touch the Edit PIN button. The numeric keypad is displayed. . The numeric keypad is closed and the new PIN is displayed in the 3.
  • Page 47: Chapter 15: Alphanumeric Keyboard

    Chapter 15: Alphanumeric Keyboard The i.C³ features an alphanumeric keyboard for data input. The keyboard is automatically displayed when performing operations which require text input, such as creating user profiles for Access Control or acknowledging events. As buttons are touched on the keyboard, the corresponding character is displayed in the text window at the top of the screen.
  • Page 48: Greek Keyboard

    Chapter 15: Alphanumeric Keyboard — Greek Keyboard Greek Keyboard The Greek keyboard consists of three (3) screens: • Uppercase characters • Lowercase characters • Symbols Russian Keyboard The Russian keyboard consists of three (3) screens: • Uppercase characters • Lowercase characters • Symbols 360129-1/C...
  • Page 49: Common Buttons

    Chapter 15: Alphanumeric Keyboard — Common Buttons Common Buttons Buttons for text entry, editing, save/cancel functions, and uppercase and lowercase keyboards are included for all languages. The extended character keyboard and symbol keyboard are included for U.S./international languages only. Toggle the Uppercase/Lowercase button to navigate between the lowercase and uppercase character keyboard. The lowercase character keyboard or uppercase character keyboard is displayed.
  • Page 50: Chapter 16: Support And Other Information

    If the display board or touchscreen is replaced, the screen must be calibrated. h Refer to the product service manual for touchscreen calibration instructions. Care of the i.C3 Screen Caution: The i.C³ screen uses a sensitive touch technology. • To avoid damage to the touchscreen, do not apply pressure on the front of the monitor bezel or around the screen borders.
  • Page 51: I.c³ Icon Reference Guide

    Icon Reference Guide Note: All i.C³ Application icons are included in this guide. Contact Helmer, Inc. for information about optional applications. Image Name Function Image Name Function Home • Navigate to the Home screen Compressor Log • Navigate to the Compressor Log Event Log •...
  • Page 52: I.c³ Settings Reference Guide

    Settings Reference Guide Note: All i.C³ settings are shown in this guide. Contact Helmer, Inc. for information about settings as they pertain to optional applications. General Settings > Note: General settings apply to refrigerator and freezer models. Setting Description...
  • Page 53: Alarm Settings

    i.C³ Settings Reference Guide — Alarm Settings Alarm Settings > > Alarm Settings Default Value Default Value Setting Description (refrigerators) (freezers) High Temp (setpoint) High temperature at which alarm condition occurs 5.5 °C -20 °C High Temp (time delay) Time after high temperature alarm condition occurs until alarm sounds 0 minutes 0 minutes Low Temp (setpoint)
  • Page 54 HELMER, INC. 14395 Bergen Boulevard Noblesville, IN 46060 USA PH +1.317.773.9073 FX +1.317.773.9082 www.helmerinc.com 360129-1/C...

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