Helmer i.C3 User Manual

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i.Series
iUF118
iUF126
i.Series
iUF116
iUF124
i.C³
User Guide
®
For i.Series
Ultra-Low Freezers
®
360175-A/D

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Summary of Contents for Helmer i.C3

  • Page 1 i.C³ User Guide ® For i.Series Ultra-Low Freezers ® i.Series iUF118 iUF126 i.Series iUF116 iUF124 360175-A/D...
  • Page 2 This document is furnished for information use only, is subject to change without notice and should not be construed as a commitment by Helmer Scientific. Helmer Scientific assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this material.
  • Page 3: Table Of Contents

    Contents About this User Guide ................4 Safety Precautions and Symbols .
  • Page 4 11 i.C Settings ..................24 Password Protection of the i.C Settings Screen .
  • Page 5: About This User Guide

    Task Indicates procedures which need to be followed. Provides useful information regarding a procedure or operating technique when using Helmer Scientific products. Note Advises the user against initiating an action or creating a situation which could result in damage to equipment;...
  • Page 6: Overview

    User Guide Overview Cautions • To avoid injury, before using the i.C User Information Center, read all instructions in the associated product operation manual. • To avoid damage to the i.C unit, read all instructions provided in this user guide. Features The i.C consists of an intuitive user interface and icon-driven touchscreen.
  • Page 7: Using The Touchscreen

    User Guide Using the Touchscreen The touchscreen and touch techniques make the i.C easy to use. Icons, status indicators,and navigation buttons let the user see and respond to i.C system conditions and events. Note Anything that touches the screen is understood as a command. Do not let anything touch the screen unintentionally. Touch Techniques Touch-select Touch once to select an item.
  • Page 8: Initial Setup

    User Guide Initial Setup is first powered on. Using a soft pointing tool (such as the eraser end of a pencil), The Calibration screen is displayed when the i.C touch the screen at each crosshair. Notes • The Calibration screen is not displayed on subsequent power on events. •...
  • Page 9: Language Configuration

    User Guide Language Configuration The Language screen is displayed when the i.C is powered on. Use the Language screen to select the i.C display language. Choose language 1. Touch the Language button. The language drop-down list is displayed. 2. Touch the language to be displayed. The selected language is displayed in the Language button. to confirm language selection, or 3.
  • Page 10: Home Screen Basics

    User Guide Home Screen Basics Note To temporarily silence active alarms, touch the Mute icon in the top right corner of the screen. Unit ID Primary Monitor Probe Screen ID Event Log Icon-Indicator Information Header Display Zone Min/Max Temperature Display Min/Max Reset Ambient Temperature i.C³...
  • Page 11: I.c 3 Applications

    User Guide Applications All i.C Applications can be reached from the i.C APPS screen. Notes • i.C Applications screen icons are interchangeable with those found on the Home screen. • Primary Monitor probe reading and alarm conditions are displayed on the left side of the screen. •...
  • Page 12 User Guide CSV Download Download information log(s). (DP Version 12.48 and later) PDF Download Download historical information as a PDF. (DP Version 12.48 and later) Uploads Upload firmware updates. Settings system settings are configured and other preferences selected from the i.C All i.C Settings screen.
  • Page 13: Min/Max Temperature Monitoring

    User Guide Min/Max Temperature Monitoring The Min/Max temperature display shows the highest and lowest Primary Monitor probe temperature occurrence since the last system reset (power-on event) or manually-initiated reset. Notes • The Min/Max temperature display can be turned on or off. Refer to Display Settings for more information.
  • Page 14: Temperature Graph

    User Guide Temperature Graph The Temperature Graph screen shows current and historical primary monitor probe temperature data and temperature events. Note Up to 62 days of temperature data can be viewed on the graph. Alarm Condition Icon Viewing the Temperature Graph 1.
  • Page 15: Viewable With The 1-Day Time Span

    User Guide Viewable with the 1-Day Time Span Graph Display of Alarm Condition Alarm condition events are shown on the graph by a small Alarm Condition icon when an alarm has been activated. Data and events are shown in 4-hour segments. View detailed event data 1.
  • Page 16: Information Logs

    User Guide Information Logs All available data logs are accessed from the Information Logs screen. Event Log > The Event Log shows information from alarm events. A maximum of 100 (most recent) events can be viewed on the Event Log screen. Data Transfer, Downloading Temperature and Event Data Refer to for more information.
  • Page 17: Event Log Detail Screen

    User Guide Information Found in the Event Log • Type of event that occurred • Date event occurred • Time event condition began • Temperature at start of alarm event • Time event condition ended • Temperature at end of alarm event •...
  • Page 18 User Guide Event Acknowledgement Use the Event Acknowledgement buttons to select the cause of an alarm event and the corrective action taken. Acknowledge an event Note If Other is selected for the event cause or action taken, the alphanumeric keyboard is displayed. Enter the cause or action taken in the space provided.
  • Page 19: Access Control Log

    User Guide Access Control Log > The Access Control Log screen contains a record of each user-authenticated access event. A maximum of 100 (most recent) events can be viewed on the Access Control Log screen. The Access Log shows information from controlled access chamber entries. Access Control Refer to for more information.
  • Page 20: Data Transfer

    User Guide Data Transfer Downloading Temperature, Access Logs, and Event Data to CSV Use the Download screen to download information. Download Data 1. Insert a memory device into the USB port located on the right of the i.C monitor bezel. When the memory device is detected, the message "Insert USB Flash Drive"...
  • Page 21 • A download should be completed in less than twenty minutes. If the download has not completed in twenty minutes, contact Helmer Technical Service. Downloaded data is saved to the memory device in CSV (comma separated values) file format. When set to User, the following four files can be saved each time.
  • Page 22 User Guide Downloading Temperature Graphs and Alarm Event Data PDF Files (DP Version 12.48 and later) Use the PDF Download screen to download information in Portable Document Format . 1. Insert a memory device into the USB port located on the right of the i.C monitor bezel.
  • Page 23: Uploading Firmware Updates

    User Guide Uploading Firmware Updates Use the Upload screen to upload firmware updates. Notes • Record the display processor and control processor firmware version number before uploading a firmware update. These numbers will be referenced after the update to ensure the update was successful. •...
  • Page 24 6. After the i.C³ system restarts, verify the display processor (DP) and/or control processor (CP) firmware version number have been updated. If neither firmware version number has been updated from the recorded version number, contact Helmer Technical Service. 360175-A/D...
  • Page 25: Customizing The I.c Screen

    User Guide 10 Customizing the i.C Screen Brightness Setting > monitor has three brightness settings. Touch any button to select a different brightness setting. The backlight on the i.C Home Page Screensaver > The Home screen is equipped with a screensaver that displays a 24-hour temperature graph. If enabled, the screensaver is automatically displayed after two minutes of inactivity on the Home screen.
  • Page 26: 11 I.c 3 Settings

    Password protection is set to ON at the factory and can be turned OFF through the settings menu. A password protects i.C settings from unauthorized changes. Note Helmer recommends password protection remain ON. Accessing Settings If password protection is turned ON, touch the i.C Settings icon to bring up a numeric keypad and enter the current password.
  • Page 27: Temperature Setpoint

    User Guide Temperature Setpoint The Temperature Setpoint specifies the desired temperature for product stored inside the unit. Change temperature setpoint Touch the minus (-) or plus (+) on the spin box to adjust the temperature setpoint. Device Control Settings The Device Control Settings screen displays the current settings used to control the unit. View settings Touch the Device Control Settings button to view the following settings: •...
  • Page 28: Alarm Settings

    Audible alarm failure is indicated by a mute icon with an X in a red circle. If an audible alarm failure occurs, no alarms will be heard. However, visual and remote alarms will continue to operate normally. If this condition occurs, please contact Helmer Technical Service.
  • Page 29: Users And Passwords

    1. Touch the Users and Password button. 2. Toggle the Password Protection button to turn password protection On or Off. Note Helmer recommends password protection remain On. Change password 1. Touch the Users and Password button. 2. Touch the Change Password button, a numeric keypad appears.
  • Page 30: Sound Settings

    User Guide Sound Settings Turn sounds on or off, control volume and select an alarm tone through Sound Settings. Enable/disable sounds 1. Touch the Sounds Settings button. 2. Toggle the Sounds button On or Off to select desired setting Set alarm volume 1.
  • Page 31: Display Settings

    User Guide Display Settings Control how information appears on the i.C display through Display Settings. Change language 1. Touch the Language button. The language drop-down list is displayed. 2. Touch the language to be displayed. The selected language is displayed in the Language button. to confirm language selection, or 3.
  • Page 32: Device Status And History

    User Guide Device Status and History The Device Status and History screen allows users to view current and historical sensor readings, as well as the status of the back-up battery, condensing unit fan, compressor(s), door, and door lock (if enabled). View historical sensor readings 1.
  • Page 33 User Guide History Graph Features Temperature and voltage graphs display temperature for specific sensors or system voltage over the previous 7-day period in a 1-day Temperature Graph, format. The zoom feature may be used to allow a more detailed view of a particular segment of a graph. Refer to Graph Display Zoom Feature for more information.
  • Page 34: Sensor Calibration

    • The Low Stage Compressor Discharge, Cascade Heat Exchanger, High Stage Compressor Discharge and High Stage Condenser Discharge offsets are set at the factory. Contact Helmer Technical Service for information regarding changing the offset values.
  • Page 35: Auxiliary Systems

    Enable/disable USB, Ethernet or RS232 ports 1. Touch the Auxiliary Systems button. 2. Toggle the corresponding port button On or Off to select desired status. Notes Contact Helmer Technical Service for Ethernet API information to utilize this interface. Enable/disable LN / CO Backup System Input (appears only when Technical Level password is entered) 1.
  • Page 36: Test Functionality

    User Guide Test Functionality > > Technician password Test the functionality of the door lock feature on the freezer controlled or monitored by the i.C . Unlock the electronic lock on the door for a pre-determined time interval. Unlock Door 1.
  • Page 37: 12 Access Control

    • The Supervisor PIN does not allow access to the unit. At least one user ID must be set up to gain access to the unit. • The Supervisor PIN should be changed to prevent unauthorized user ID setup. The Supervisor PIN can not be deleted. • In the event the Supervisor PIN is unavailable, contact Helmer Technical Service to reset the Supervisor PIN. Note The Access Setup button can be found on the Users and Passwords screen or the Access Log screen.
  • Page 38: Access Control Screen

    User Guide Delete a user profile 1. Touch the data row of the user profile to be deleted. The data row is highlighted in blue. 2. Touch the Delete User button. The message "Delete User?" is displayed. to confirm, or 3.
  • Page 39: Access Control As The Home Screen

    User Guide Access Control as the Home Screen The Access Control Home Screen can be substituted for the standard Home Screen Notes • It is recommended the Access Control icon be moved to the Home screen if the Access Control Home screen is disabled. Icon Transfer Refer to for more information.
  • Page 40: 13 Icon Transfer

    User Guide 13 Icon Transfer > The Icon Transfer allows icons to be moved between the Home screen and the i.C Applications screen, or repositioned on the i.C APPS screen. A maximum of five icons can be displayed on the Home screen. Reposition icons Drag icons with a touch-drag motion of the finger.
  • Page 41: Appendix A - Icon Reference Guide

    User Guide Appendix A - Icon Reference Guide Common Buttons Buttons are included to adjust settings or navigate to a different "App". Alphanumeric keyboard buttons for text entry, editing, save/ cancel functions, and uppercase and lowercase keyboards are included for all languages. The extended character keyboard and symbol keyboard are included for U.S./international languages only.
  • Page 42: Application Icons

    User Guide Application Icons All i.C Apps icons are included in this guide. Contact Helmer, Inc. for information about optional applications. Image Name Image Name Function Function • Navigate to the CSV Download CSV Download screen Home • Navigate to the Home screen (DP Version 12.48...
  • Page 43: Appendix B - I.c Reference Guide

    Appendix B - i.C Reference Guide General Settings > Note All i.C settings are shown in this guide. Contact Helmer, Inc. for information about settings as they pertain to optional applications. Setting Description Default Value Temperature Setpoints Set unit operation temperature -80 °C...
  • Page 44 User Guide Setting Description Default Value USB Port Turn USB port on or off Ethernet Port Turn Ethernet Port on or off RS232 Port Turn RS232 Port on or off Enable/disable liquid nitrogen/carbon dioxide system input / CO Back-up System Input Restore Factory Settings Change all settings to factory default values Refer to product Service Manual...
  • Page 45: Alarm Settings

    User Guide Alarm Settings > Alarm Settings Setting Description Default Value Range Primary Monitor Probe High Temp (setpoint) High temperature at which alarm condition occurs -70 °C -40 to -100 °C Primary Monitor Probe High Temp (time delay) Time after high temperature alarm condition occurs until 0 minutes 0 - 99 alarm sounds...
  • Page 46 User Guide Non-Configurable Alarms Alarm Alarm Description Displayed As Clean Filter Indicates high stage condenser temperature is too high, relative to ambient temperature. Clean Filter Prior to DP Version 12.48, the alarm also indicates filter cleaning interval is reached. Active Indicates CO back-up system has been activated.
  • Page 47: Event Log Codes

    User Guide Event Log Codes In the downloaded CSV data file, each event name is identified by an event code number. Note Communication Failure 2 is not included in the downloaded CSV data file. Event Event Event Event Code Event Description Displayed As Code Event Description...
  • Page 48 Helmer Scientific 14400 Bergen Boulevard, Noblesville, IN 46060 USA PH +1.317.773.9073 FX +1.317.773.9082 360175-A/D Copyright © 2018 Helmer, Inc.

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