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INSTRUCTION MANUAL ENCLOSED
MANUEL D'INSTRUCTIONS À L'INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
STOP
IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL
OR CALL CUSTOMER SERVICE BEFORE YOU RETURN
THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.
For Customer Service: www.twinstarhome.com
in English Call: 866-661-1218
in Spanish Call: 866-661-1218
in French Call: 866-374-9203
PARE
SI TIENE ALGÚN PROBLEMA O PREGUNTAS,
ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO
DE ATENCIÓN AL CLIENTE ANTES DE DEVOLVER
ESTE PRODUCTO A LA TIENDA EN LA QUE LO COMPRÓ.
Servicio de atención al cliente: www.twinstarhome.com
Línea para llamadas en inglés: 866-661-1218
Línea para llamadas en español: 866-661-1218
Línea para llamadas en francés: 866-374-9203
STOP
POUR TOUT PROBLÈME OU TOUTE QUESTION,
ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE
SERVICE À LA CLIENTÈLE AVANT DE RETOURNER
Pour le service à la clientèle : www.twinstarhome.com
Pour appeler en anglais, composez le 866-661-1218
Pour appeler en espagnol, composez le 866-661-1218
Pour appeler en français, composez le 866-374-9203
INSTRUCTION MANUAL ENCLOSED
MANUEL D'INSTRUCTIONS À L'INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
ATTENTION
ATENCIÓN
ATTENTION
CE PRODUIT OÙ VOUS L'AVEZ ACHETÉ.
1
STOP
PARE
STOP
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Table of Contents
Related Manuals for Twin-Star International 23DM2126
Summary of Contents for Twin-Star International 23DM2126
- Page 1 INSTRUCTION MANUAL ENCLOSED MANUEL D'INSTRUCTIONS À L’INTÉRIEUR MANUAL DE INSTRUCCIONES ADJUNTO ATTENTION STOP STOP IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL OR CALL CUSTOMER SERVICE BEFORE YOU RETURN THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED. For Customer Service: www.twinstarhome.com in English Call: 866-661-1218 in Spanish Call: 866-661-1218 in French Call: 866-374-9203...
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Page 2: Table Of Contents
Care and Maintenance ........................1 1 Troubleshooting ...........................1 1 Warranty ............................. 1 2 Replacement Parts ..........................1 3 For Customer Service: www.twinstarhome.com Twin-Star International, Inc. Delray Beach, FL 33445 In English call: 866-661-1218 In French call: 866-374-9203 Made in China In Spanish call: 866-661-1218... -
Page 3: Important Information
IMPORTANT INFORMATION Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any question regarding the product, please call customer service at 1-866-661-1218, 8 a.m.-8 p.m., EST, Monday-Friday. When using electrical appliances, always follow basic precautions to reduce the risk of fi re, electrical shock, and injury to persons including the following: 1. -
Page 4: Product Specifi Cations
IMPORTANT INFORMATION 22. Avoid the use of an extension cord because the extension cord may overheat and cause risk of fi re. However, if you have to use an extension cord, the cord must be No.14 AWG minimum size and rated not less than 1875 watts. -
Page 5: Package Contents
PACKAGE CONTENTS Part Description Quantity Hearth/Base Left Front Panel Right Front Panel Center Front Panel Left Side Panel Right Side Panel Mantel/Top Center Top Panel Top Corner Extension “L” Corner Brace Insert... -
Page 6: Hardware Contents
HARDWARE CONTENTS Picture (Shown to size) Description Quantity Part Bolt Washer Wood Dowel Touch-up Pen Model No. W3352 SAFETY INFORMATION WARNING • Before assembly, carefully use scissors or utility knife to cut and unwrap all parts. Make sure you do not discard the hardware. CAUTION •... -
Page 7: Preparation
PREPARATION Before beginning assembly of product, make sure all parts are present. Compare parts with package contents list and diagram above. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement parts. - Page 8 3. Locate Hearth/Base (A) and set out finished side up Fig. 2 on the floor. Insert one Wood Dowel (CC) into each of the pre- drilled holes. Attach the completed Front panel assembly from step 2 to the Hearth/Base (A). Make sure the dowels are seated into the pre-drilled holes in the Hearth/Base.
- Page 9 6. Remove the two mounting brackets attached to the Fig. 5 back of the Left and Right Front panels. Set aside Install with the wood screws. Insert From PLEASE READ ALL “ELECTRIC FIREPLACE Back INSERT” INSTRUCTIONS PRIOR TO INSTALLING ELECTRIC INSERT IN YOUR COMPLETED FIREPLACE MANTEL.
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Page 10: Operating Instructions
When choosing a location for your new fi replace, follow the general instructions. Also, for best effect, install the fi replace out of direct sunlight. Cold climate installation recommendation: When installing this unit against a non- insulated exterior wall or chase, it is mandatory that the outer walls be insulated to conform to applicable insulation codes. - Page 11 NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the...
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Page 12: Care And Maintenance
CARE AND MAINTENANCE • Dust your fi replace regularly with a soft non-lint producing cloth or household dusting product. • Clean your fi replace with a gentle non-abrasive household cleaner. Make sure to dry your fi replace immediately with a soft cloth or towel. •... -
Page 13: Warranty
1-YEAR LIMITED WARRANTY The manufacturer warrants this product to be free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations. 1. Install and operate this Electric Fireplace in accordance with the installation and operating instructions furnished with the product at all times. -
Page 14: Replacement Parts
REPLACEMENT PARTS LIST For replacement parts, call our customer service department at 1-866-661-1218, 8 a.m.-8 p.m., EST, Monday-Friday. Part No. Part Description 23EF023SRA Heater/Blower Assembly Y07-C26-P01 Main Circuit Board Y11-C53-P15 Flame Generator Drive Motor Y07-P10Q Flame Generator/ Spinner Y10-S52-P011 LCD Display Y10-C43-P70 Front Projection Screen Y10-S52-P09... - Page 15 INSTRUCTION MANUAL ENCLOSED MANUEL D'INSTRUCTIONS À L’INTÉRIEUR MANUAL DE INSTRUCCIONES ADJUNTO ATTENTION STOP STOP IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL OR CALL CUSTOMER SERVICE BEFORE YOU RETURN THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED. For Customer Service: www.twinstarhome.com in English Call: 866-661-1218 in Spanish Call: 866-661-1218 in French Call: 866-374-9203...
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