Tando RTR-500GSM Introductory Manual

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Mobile Base Station
RTR-500GSM
Introductory Manual
Thank you for purchasing our product. This manual
provides a brief explanation of how to set up and get
started with the RTR-500GSM.
Details about how to use the software "RTR-500GSM
for Windows" and its functions can be found in the
Software "Operation Guide (Help)".
© Copyright T&D Corporation. All rights reserved.
2012.02 16504550014 (4th Edition)

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Summary of Contents for Tando RTR-500GSM

  • Page 1 Thank you for purchasing our product. This manual provides a brief explanation of how to set up and get started with the RTR-500GSM. Details about how to use the software "RTR-500GSM for Windows" and its functions can be found in the Software "Operation Guide (Help)".
  • Page 3: Table Of Contents

    Repeaters? -------------------------- 12 About External Power Sources ------------- 41 Features of RTR-500GSM ------------ 13 LED Display ------------------------------ 42 Basic Procedures ----------------------- 14 Tips for Placing the RTR-500GSM - 43 Uninstallation Procedure -------------- 44 Getting Ready FAQ's ---------------------------------------- 46 Package Contents ---------------------- 16 Q&A about RTR-500GSM --------------------- 46...
  • Page 4: Introduction

    Notices Carefully read this manual so that you can properly use this product. T&D Corporation accepts no responsibility for any malfunction of and/or trouble with this product or with your computer that is caused by the improper handling of this product and will deem such trouble or malfunction as falling outside the conditions for free repair of the attached warranty.
  • Page 5: Software User Agreement

    T&D Corporation. Any inquires concerning commercial redistribution should be directed to the Sales Department of T&D Corporation. - Please do not attempt to make any changes or modifications to RTR-500GSM for Windows. Introduction...
  • Page 6: Safety Precautions And Instructions

    Safety Precautions and Instructions Before using please read the following precautions and instructions. The following items should be strictly obeyed for the safe usage of the Unit, and for protecting yourself and other people from bodily harm and/or damage to property. Explanation of Symbols Explanation of Warning Symbols These entries are actions that absolutely under no...
  • Page 7 DANGER Power must be turned off before entering, and the Unit not used in any of the following places: Areas where explosive gas may be present including gas stations This may cause a fire or explosion. Areas where the use of the Unit has been prohibited including aircraft and hospitals, as the Unit may transmit signals that could interfere with aircraft or medical equipment.
  • Page 8 Make sure to periodically remove dust and dirt from the AC adaptor plug. If dust is allowed to accumulate on the plug, moisture may cause poor insulation and result in fire. Do not unplug the AC adaptor with wet hands. This may cause electrocution.
  • Page 9 CAUTION This product has been designed for private or industrial use only. It is not for use in situations where strict safety precautions are necessary such as in connection with medical equipment, whether directly or indirectly. Harmful gases or chemicals may cause corrosion and/or other danger to the Unit.
  • Page 10 To prevent damage to the Unit from static electricity, remove static electricity from your body by touching metal around you (door knob, window frame) before touching the Unit. Static electricity may cause not only damage to the Unit, but may cause breaks in or a loss of data.
  • Page 11: Notes And Precautions For Installing Wireless Communication Devices

    After having made an installation check the wireless signal strength. - The supplied software application includes a feature to check for wireless signal strength. In the RTR-500GSM Settings Utility in the "Wireless Route Settings" menu it is possible to check click signal strength.
  • Page 12: Compliance Information

    Compliance Information FCC Statement This device complies with Part 15 of the Federal Communications Commission (FCC) rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 13: Wireless Regulations

    IC Statement This device complies with RSS-210 of the Industry Canada (IC). Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 14: What Are Base Units, Remote Units And Repeaters

    What are Base Units, Remote Units and Repeaters? Base Units: RTR-500GSM A Base Unit can collect data measured by and recorded in Remote Units via wireless communication, and send the collected data either by FTP or e-mail to a server whereby the data can be downloaded to your computer via an external network, such as the Internet.
  • Page 15: Features Of Rtr-500Gsm

    Features of RTR-500GSM The RTR-500GSM has the following two built-in communication capabilities: Wireless Communication with Remote Units and GSM Mobile Data Communication. The GSM Mobile Data Communication capability makes it possible to carry out the following with temperature and humidity data received from wireless communication with Remote Units.
  • Page 16: Basic Procedures

    Install the USB device driver and confirm its usage Make Initial Settings for the RTR-500GSM From the RTR-500GSM Settings Utility in the supplied software Get Remote Units ready to use For details, see the Introductory Manual that accompanies the Remote Unit.
  • Page 17: Getting Ready

    Getting Ready This section provides instructions on getting the RTR-500GSM ready to use.
  • Page 18: Package Contents

    Cable length 2m About SIM Cards Please purchase a SIM card separately from your cell phone carrier. RTR-500GSM can be used with any SIM card which complies with the following specifications: - Compatible with GSM (GSM 850 or GSM 1900)
  • Page 19: Rtr-500Gsm Appearance Diagrams And Part Names

    RTR-500GSM Appearance Diagrams and Part Names Front Back GSM Antenna Connector Antenna Local Wireless Antenna Connector Optical Communication Area LED (ERR / POWER / ALM) Battery Cover Right Side Left Side Unit : mm External Contact Output / Input Connector...
  • Page 20: Getting The Rtr-500Gsm Ready To Use

    Before installing the card, disconnect all cables (AC adaptor, USB cable and External power cable) that may be connected to the RTR-500GSM and make sure that wireless communication cannot occur. Be careful not to touch or scratch the IC area of the card.
  • Page 21 and lift off the cover. - Replace the battery cover to as it was when opened. SIM Card Holder 2-2. Lightly slide the cover of the Card Holder to the right to unlock 2-3. Slowly lift up the cover to its open position. Slide cover to the right Lift up cover (Unlock)
  • Page 22 2-4. Making sure that the IC (gold area) is facing out and toward the bottom insert the SIM card into the cover. Notch 2-5. Slowly close the cover. - If the cover does not close properly, make sure that the card is inserted correctly and try closing the cover again.
  • Page 23: About The Operation Switch

    Data", "Warning Monitoring" and "Automatic Sending of Current Readings" will become useable for the RTR-500GSM. STBY (Standby) When the switch is set to <STBY>, the RTR-500GSM will go into a low energy consumption mode whereby it will be impossible to use the functions listed above.
  • Page 24 4-2. If any of the three LED lamps come on or blink, the RTR-500GSM has power. At this point, even if the <ERR> LED lamp comes on or blinks, it will turn off once all settings have been completed. (Green)
  • Page 25: Installing The Software And The Usb Device Driver

    Installing the Software and the USB Device Driver This section outlines installation procedures and cautions by Windows OS.
  • Page 26: Before Installing The Software

    Is Windows working properly? If Windows is not operating properly, the software may not be installed correctly or it may not operate properly. Make sure to check that the OS you are running and "RTR-500GSM for Windows"are compatible. Microsoft Windows 7 32/64bit English...
  • Page 27: Installation Procedure

    - If the "Install Program" window does not automatically open, please open it by double clicking on the CD drive icon in [My Computer]. Select [Install RTR-500GSM for Windows] and click the [Execute] Button to start the installation. Click the...
  • Page 28 4. The "RTR-500GSM for Windows Setup Wizard" window will appear. Click the [Next] Button 5. The "Software License Agreement" window will appear. Please read all the terms stipulated in the agreement. Check "I accept the terms of the license agreement" if you accept the terms.
  • Page 29: Outline Of Software

    "RTR-500GSM for Windows" is made up of three applications. RTR-500GSM Settings Utility This application is designed to register Remote Units and Repeaters and make necessary operational settings for the Base Unit RTR-500GSM and Remote Units. Temperature and Humidity Graph This application is designed to enable viewing in graph form the temperature and humidity data files.
  • Page 30: Installing The Usb Device Driver

    Connecting an RTR-500GSM to a Computer Connect the RTR-500GSM with the supplied USB communication cable to the computer. - Make sure that the USB cable is inserted fully, so as not to cause an improper connection.
  • Page 31 For Windows XP Follow the directions below to install. By connecting the RTR-500GSM to the computer, the [Found New Hardware Wizard] window will automatically open. Check "No, not this time". Click the [Next] Button. Check "Install the software automatically (Recommended)".
  • Page 32: Checking The Usb Device Driver

    Checking the USB Device Driver Open the Device Manager window. - Procedure example: (The screen shots below are from Windows XP SP2) 1-1. In the Window's Start Menu, click on "Control Panel" to open. 1-2. Click on "Performance and Maintenance". Installing the Software and the USB Device Driver...
  • Page 33 1-3. Click on "System". 1-4.In the System Properties Window, click on the [Hardware] tab. 1-5.Click the [Device Manager] button to open the Device Manager window. [Hardware] Tab [Device Manager] Button Installing the Software and the USB Device Driver...
  • Page 34 If successful If failed (ex.) Icons for an "Unknown Device" (Under "Other devices" the following icons will appear if the RTR-500GSM has not been properly recognized by the computer.) For Windows XP For Windows 7/ Windows Vista If an icon for an "Unknown Device"...
  • Page 35: Re-Installing The Usb Device Driver

    Re-installing the USB Device Driver In the Device Manager window, right click on the icon for the Unknown Device. From the pop-up menu click on "Properties". When the following window appears, click on the [Reinstall Driver] button to continue. [General] Tab [Reinstall Driver] Button Installing the Software and the USB Device Driver...
  • Page 36 If you are using Windows XP, please follow the directions below and move on to step 6. Check "Install from a list or specific location (Advanced)". Click the [Next] Button. Check "Include this location in the search:". Click the [Browse] Button.
  • Page 37 Specify the location of the device driver. Click the plus (+) sign next to the folder into which "RTR-500GSM for Windows" was installed and specify "Driver RTR-500" as the driver location. Or place the supplied software (CD-ROM) into the CD-ROM drive and select "Driver RTR-500"...
  • Page 38 The installation process will begin. - Please note that the following warning messages may appear during installation. However, this will cause no problems with device driver installation. Please move on to the next step. Message Window Vista / 7 Click the [Install] Button Click the [Continue Anyway] Button After installation has been completed, please click the [Finish] or [Close] button.
  • Page 39: Other

    Other...
  • Page 40: About The "Operation Guide

    About the "Operation Guide" Very important information for the proper use of RTR-500GSM is contained in the Operation Guide; please carefully read it before carrying out the Initial Settings. Please refer to it whenever you may have questions or problems.
  • Page 41: Rtr-500Gsm Initial Settings

    Check the following before making initial settings Have the SIM card and batteries been installed correctly? Has the RTR-500GSM been connected with a USB cable to your computer? Is the Operation Switch on the RTR-500GSM set to <STBY>? Is the LED <Power> lamp (green) ON?
  • Page 42: Remote Units And Repeaters

    Remote Units and Repeaters The following outline shows the procedures for connecting a Remote Unit / a Repeater to the computer. Connecting a Remote Unit (Optical Communication) Open the software application. When the direction appears in the application window, connect the Base Unit with a USB communication cable to the computer.
  • Page 43: External Parts

    External Parts About the External Contact Output / Input Connector The following figure shows External Output / Input Terminals and the table shows its pin assignment. Please purchase a compatible connector and cable separately. * The JST Connector PAP-04V-S is compatible with this product. For all inquires and questions concerning sales of the connectors, please directly contact JST Mfg.
  • Page 44: Led Display

    LED Display The color and appearance of the lamps in the LED change to show the current status of the RTR-500GSM. When Operation Switch is in <Run> position Status Reason Blinking In “Run” mode Blinking During Wireless Communication or Communication in progress...
  • Page 45: Tips For Placing The Rtr-500Gsm

    Tips for Placing the RTR-500GSM We strongly suggest setting the RTR-500GSM Unit up in a high, unobstructed position to enhance the radio signal strength. When positioning the Units try to keep the antennas away from objects or walls. Please carry out a *Signal Strength Test to check the radio signal strength before using the product and adjust the antenna direction accordingly.
  • Page 46: Uninstallation Procedure

    Uninstallation Procedure Before reinstalling or upgrading the software, make sure to carry out the uninstall program first. Before uninstalling, make sure to quit all Software applications. Open the Contorol Panel Window. Click "Add or Remove Programs" Vista / 7 Click "Programs - Uninstall a Program"...
  • Page 47 Select "RTR-500GSM for Windows" and click the [Remove] button or [Uninstall] button. Click the [Remove] Button Vista / 7 Click [Uninstall] Button 4. The "Install Shield Wizard" window will appear. Check [Remove], and... Click the [Next] Button. Follow the directions to uninstall.
  • Page 48: Faq's

    If you are using an optional AC adaptor or have a cable connected to an external power source, check that the connection to the RTR-500GSM is OK. If after checking and trying the above, no change occurs to the LED, please contact the dealer where the product was purchased.
  • Page 49: Q&A About Sim Cards And Gsm

    Q5: Is it possible to change the batteries while the Unit is in operation? If the Unit is connected to an AC adaptor or some other external power source, it is possible to change the batteries. If the Unit is running only on battery power, first turn the operation switch to "STBY"...
  • Page 50: Product Specifications

    Product Specifications RTR-500GSM UNIT Compatible Devices Remote Units: RTR-501 / 502 / 503 / 505-TC / 505-Pt, RTR-501L / 502L / 503L /505-TCL / 505-PtL Repeater: RTR-500 Features and 1. Auto-downloading of Recorded Data (E-mail or FTP), Functions 2. Automatic Sending of Current Readings (E-mail or FTP), 3.
  • Page 51 Short Range Wireless Communication RF Power Radio Standard FCC Part15 Section247 / IC RSS-210 (Frequency Range: 902 to Specifications 928MHz ) Transmission Range About 150m (500 ft) (if direct and unobstructed) Communication Time When downloading 1 Remote Unit of full data (16,000 readings): about 2 minutes * The same amount of time will be necessary for each added Repeater.
  • Page 52: Software (Rtr-500Gsm For Windows)

    Software (RTR-500GSM for Windows) - For installation, it is necessary to have Administrator (Computer Administrator) rights. Operating Environment Compatible OS Microsoft Windows 7 32/64bit English Microsoft Windows Vista 32bit English Microsoft Windows XP 32bit (SP2 or above) English PC/CPU A Stable Windows Operating Environment...
  • Page 53: Options

    Options Wall Attachment Type: TR-5GK1 O-Ring (rubber) x 1 Polyurethane Foam Aluminum Lock Screw x 2 Double-sided Adhesive tape x 1 Dimension (mm): W73 x H72 x D43 Screw Holes: 2 - 4.2 AC Adaptor Type: AD-0605 Input: AC 100V(90-132V) Output: DC5V 2A Frequency: 50/60Hz Cable Length: 1.85m...
  • Page 55 Introductory Manual downloads, as well as, other support. Please stop by and see what we have to offer. Mobile Base Station RTR-500GSM Introductory Manual Published by T&D Corporation (4th Edition) ©...
  • Page 56: Rtr-500Gsm Warranty

    RTR-500GSM Warranty Mobile Base Station 1 year from date of purchase Warranty Period Customer's name: Address: Phone No.: Date of Purchase: Distributor's name: Address: Phone No.: Main Unit (excluding sensors and any other options.) Object of Repair Send in for Repair...

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