Symbol AP-5131 Installation Manual
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Symbol AP-5131 Installation Manual

Symbol AP-5131 Installation Manual

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AP-5131 Access Point
INSTALLATION GUIDE

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Summary of Contents for Symbol AP-5131

  • Page 1 AP-5131 Access Point INSTALLATION GUIDE...
  • Page 1 AP-5131 Access Point INSTALLATION GUIDE...
  • Page 2 Symbol Technologies, Inc. (Symbol). The material in this manual is subject to change without notice. Symbol reserves the right to make changes to any product to improve reliability, function, or design. No license is granted, either expressly or by implication, estoppels, or otherwise under any Symbol Technologies, Inc., intellectual property rights.
  • Page 2 Symbol Technologies, Inc. (Symbol). The material in this manual is subject to change without notice. Symbol reserves the right to make changes to any product to improve reliability, function, or design. No license is granted, either expressly or by implication, estoppels, or otherwise under any Symbol Technologies, Inc., intellectual property rights.

  • Page 3: Table Of Contents

    3.3 AP-5131 Placement ........

  • Page 3: Table Of Contents

    3.3 AP-5131 Placement ........
  • Page 4 3.4 Mounting the AP-5131 ....... . . 11 3.5 LED Indicators ........21 4.0 Basic AP-5131 Configuration .
  • Page 4 3.4 Mounting the AP-5131 ....... . . 11 3.5 LED Indicators ........21 4.0 Basic AP-5131 Configuration .

  • Page 5: Introduction

    • Dual 802.11a+g radio, external antenna (Part No. AP-5131-1304X-WW) If new to the AP-5131 and access point technology, refer to the AP-5131 Product Reference Guide to familiarize yourself with access point technology and the feature set exclusive to the Symbol AP-5131.

  • Page 5: Introduction

    • Dual 802.11a+g radio, external antenna (Part No. AP-5131-1304X-WW) If new to the AP-5131 and access point technology, refer to the AP-5131 Product Reference Guide to familiarize yourself with access point technology and the feature set exclusive to the Symbol AP-5131.

  • Page 6: Warnings

    1.2 Warnings Read all installation instructions and site survey reports, and verify correct equipment installation before • connecting the AP-5131 to its power source. Remove jewelry and watches before installing this equipment. • Verify that the unit is grounded before connecting it to the power source.

  • Page 6: Warnings

    1.2 Warnings Read all installation instructions and site survey reports, and verify correct equipment installation before • connecting the AP-5131 to its power source. Remove jewelry and watches before installing this equipment. • Verify that the unit is grounded before connecting it to the power source.

  • Page 7: Ap-5131 Specifications

    AP-5131 Specifications AP-5131 Specifications 2.1 Physical Characteristics The AP-5131 has the following physical characteristics: Dimensions 5.32 inches long x 9.45 inches wide x 1.77 inches thick. 135 mm long x 240 mm wide x 45 mm thick. Housing Metal, Plenum Housing (UL2043) Weight 1.95 lbs/0.88 Kg (single-radio model)

  • Page 7: Ap-5131 Specifications

    AP-5131 Specifications AP-5131 Specifications 2.1 Physical Characteristics The AP-5131 has the following physical characteristics: Dimensions 5.32 inches long x 9.45 inches wide x 1.77 inches thick. 135 mm long x 240 mm wide x 45 mm thick. Housing Metal, Plenum Housing (UL2043) Weight 1.95 lbs/0.88 Kg (single-radio model)

  • Page 8: Radio Characteristics

    AP-5131 Access Point: Installation Guide 2.3 Radio Characteristics The AP-5131 has the following radio characteristics: Transmitter Power 22 dBm Maximum (country, channel and data-rate dependant) 802.11b/g 19 dBm +/- 1 dBm @ 1, 2, 5.5, 11 Mbps 19 dBm +/- 1 dBm @ 6 and 9 Mbps...

  • Page 8: Radio Characteristics

    AP-5131 Access Point: Installation Guide 2.3 Radio Characteristics The AP-5131 has the following radio characteristics: Transmitter Power 22 dBm Maximum (country, channel and data-rate dependant) 802.11b/g 19 dBm +/- 1 dBm @ 1, 2, 5.5, 11 Mbps 19 dBm +/- 1 dBm @ 6 and 9 Mbps...

  • Page 9: Hardware Installation

    AP-5131 product SKUs. The guide is on the CD-ROM shipped with the AP-5131, or can be found at (http://www.symbol.com/services/downloads.html). Verify the model indicated on the bottom of the AP-5131 is correct. Contact the Symbol Support Center to report missing or improperly functioning items.

  • Page 9: Hardware Installation

    AP-5131 product SKUs. The guide is on the CD-ROM shipped with the AP-5131, or can be found at (http://www.symbol.com/services/downloads.html). Verify the model indicated on the bottom of the AP-5131 is correct. Contact the Symbol Support Center to report missing or improperly functioning items.

  • Page 10: Ap-5131 Placement

    For optimal performance, install the AP-5131 away from transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators and other industrial equipment. Signal loss can occur when metal, concrete, walls or floors block transmission. Install the AP-5131 in open areas or add access points as needed to improve coverage.

  • Page 10: Ap-5131 Placement

    For optimal performance, install the AP-5131 away from transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators and other industrial equipment. Signal loss can occur when metal, concrete, walls or floors block transmission. Install the AP-5131 in open areas or add access points as needed to improve coverage.
  • Page 11 Hardware Installation Certain Rogue AP Detection and Intrusion Detection features use an AP-5131 radio to perform dual- band scanning. The dedicated radio should be connected to an appropriate dual-band dipole antenna (Part No. ML-2452-APA2-01). The 2.4 GHz antenna suite includes the following models:...
  • Page 11 Hardware Installation Certain Rogue AP Detection and Intrusion Detection features use an AP-5131 radio to perform dual- band scanning. The dedicated radio should be connected to an appropriate dual-band dipole antenna (Part No. ML-2452-APA2-01). The 2.4 GHz antenna suite includes the following models:...

  • Page 12: Symbol Power Injector System

    For detailed specifications on the antennas available to the AP-5131, refer to the AP-5131 Product Reference Guide. Appendix A of that document contains detailed AP-5131 antenna specifications and their instructions for optimal use. The guide is on the CD-ROM shipped with the AP-5131, or can be found at (http://www.symbol.com/services/downloads.html).

  • Page 12: Symbol Power Injector System

    For detailed specifications on the antennas available to the AP-5131, refer to the AP-5131 Product Reference Guide. Appendix A of that document contains detailed AP-5131 antenna specifications and their instructions for optimal use. The guide is on the CD-ROM shipped with the AP-5131, or can be found at (http://www.symbol.com/services/downloads.html).
  • Page 13 Hardware Installation A separate Power Injector is required for each AP-5131 comprising the network. Data Power Power Injector to AP-5131 LAN Port AP-5131 Wireless LAN The Power Injector can be installed free standing, on an even horizontal surface or wall mounted using the power injector’s wall mounting key holes.
  • Page 13 Hardware Installation A separate Power Injector is required for each AP-5131 comprising the network. Data Power Power Injector to AP-5131 LAN Port AP-5131 Wireless LAN The Power Injector can be installed free standing, on an even horizontal surface or wall mounted using the power injector’s wall mounting key holes.
  • Page 14 AP-5131 non-operational. Only use a AP-BIAS-T-1P-AF model power injector with the AP-5131’s LAN port. Ensure the cable length from the Ethernet source (host) to the Power Injector and AP-5131 does not exceed 100 meters (333 ft). The Power Injector has no On/Off power switch. The Power Injector receives power and is...
  • Page 14 AP-5131 non-operational. Only use a AP-BIAS-T-1P-AF model power injector with the AP-5131’s LAN port. Ensure the cable length from the Ethernet source (host) to the Power Injector and AP-5131 does not exceed 100 meters (333 ft). The Power Injector has no On/Off power switch. The Power Injector receives power and is...

  • Page 15: Mounting The Ap-5131

    5131 Software and documentation CD-ROM. 3.4 Mounting the AP-5131 The AP-5131 can rest on a flat surface, attach to a wall, mount under a suspended T-Bar or above a ceiling (plenum or attic). Choose one of the following mounting options based on the physical environment of the coverage area.

  • Page 15: Mounting The Ap-5131

    5131 Software and documentation CD-ROM. 3.4 Mounting the AP-5131 The AP-5131 can rest on a flat surface, attach to a wall, mount under a suspended T-Bar or above a ceiling (plenum or attic). Choose one of the following mounting options based on the physical environment of the coverage area.
  • Page 16 (depending on your single or dual-radio model and frequency used) to ensure the successful operation of the AP-5131. 4. Cable the AP-5131 using either the Symbol Power Injector solution or an approved line cord and power supply. For Symbol Power Injector installations: a.
  • Page 16 (depending on your single or dual-radio model and frequency used) to ensure the successful operation of the AP-5131. 4. Cable the AP-5131 using either the Symbol Power Injector solution or an approved line cord and power supply. For Symbol Power Injector installations: a.
  • Page 17 ” on page 21. 6. Return the AP-5131 to an upright position and place it in the location you wish it to operate. Ensure the AP-5131 is sitting evenly on all four rubber feet. 7. The AP-5131 is ready to configure. For information on basic AP-5131 device configuration, see “...
  • Page 17 LED Indicators page 21. 6. Return the AP-5131 to an upright position and place it in the location you wish it to operate. Ensure the AP-5131 is sitting evenly on all four rubber feet. 7. The AP-5131 is ready to configure. For information on basic AP-5131 device configuration, see “...
  • Page 18 4. If required, install and attach a security cable to the AP-5131 lock port. 5. Place the large corner of each of the mount slots over the screw heads. 6. Slide the AP-5131 down along the mounting surface to hang the mount slots on the screw heads.
  • Page 18 4. If required, install and attach a security cable to the AP-5131 lock port. 5. Place the large corner of each of the mount slots over the screw heads. 6. Slide the AP-5131 down along the mounting surface to hang the mount slots on the screw heads.
  • Page 19 3.4.3 Suspended Ceiling T-Bar Installations A suspended ceiling mount requires holding the AP-5131 up against the T-bar of a suspended ceiling grid and twisting the AP-5131 chassis onto the T-bar. The mounting hardware and tools (customer provided) required to install the AP-5131 on a ceiling T-bar consists of: •...
  • Page 19 3.4.3 Suspended Ceiling T-Bar Installations A suspended ceiling mount requires holding the AP-5131 up against the T-bar of a suspended ceiling grid and twisting the AP-5131 chassis onto the T-bar. The mounting hardware and tools (customer provided) required to install the AP-5131 on a ceiling T-bar consists of: •...
  • Page 20 (depending on your single or dual-radio model and frequency used) to ensure the successful operation of the AP-5131. 4. Cable the AP-5131 using either the Symbol Power Injector solution or an approved line cord and power supply. For Symbol Power Injector installations: a.
  • Page 20 (depending on your single or dual-radio model and frequency used) to ensure the successful operation of the AP-5131. 4. Cable the AP-5131 using either the Symbol Power Injector solution or an approved line cord and power supply. For Symbol Power Injector installations: a.
  • Page 21 Hardware Installation 9. Push the back of the AP-5131 chassis on to the bottom of the ceiling T-bar. CAUTION Ensure the safety wire and cabling used in the T-Bar AP-5131 installation is securely fastened to the building structure in order to provide a safe operating environment.
  • Page 21 Hardware Installation 9. Push the back of the AP-5131 chassis on to the bottom of the ceiling T-bar. Ensure the safety wire and cabling used in the T-Bar AP-5131 CAUTION installation is securely fastened to the building structure in order to provide a safe operating environment.
  • Page 22 4. Mark a point on the finished side of the tile where the light pipe is to be located. 5. Create a light pipe path hole in the target position on the ceiling tile. 6. Use a drill to make a hole in the tile the approximate size of the AP-5131 LED light pipe. CAUTION...
  • Page 22 5. Create a light pipe path hole in the target position on the ceiling tile. 6. Use a drill to make a hole in the tile the approximate size of the AP-5131 LED light pipe. Symbol recommends care be taken not to damage the finished surface...
  • Page 23 (depending on your single or dual-radio model and frequency used) to ensure the successful operation of the AP-5131. 13. Attach safety wire (if used) to the AP-5131 safety wire tie point or security cable (if used) to the AP-5131’s lock port.
  • Page 23 (depending on your single or dual-radio model and frequency used) to ensure the successful operation of the AP-5131. 13. Attach safety wire (if used) to the AP-5131 safety wire tie point or security cable (if used) to the AP-5131’s lock port.
  • Page 24 Ensure the cable length from the Ethernet source (host) to the Power Injector and AP-5131 does not exceed 100 meters (333 ft). The Power Injector has no On/Off power switch. The Power Injector receives power as soon as AC power is applied. For more Symbol Power Injector System information on using the Power Injector, see “...
  • Page 24 Ensure the cable length from the Ethernet source (host) to the Power Injector and AP-5131 does not exceed 100 meters (333 ft). The Power Injector has no On/Off power switch. The Power Injector receives power as soon as AC power is applied. For more information on using the Power Injector, see “...

  • Page 25: Led Indicators

    802.11a Radio Activity 802.11b/g Radio Activity The five LEDs on the top housing of the AP-5131 are clearly visible in table-top, wall and below ceiling installations. The five AP-5131 top housing LEDs have the following display and functionality: Boot and Power Status Solid white indicates the AP-5131 is adequately powered.

  • Page 25: Led Indicators

    802.11a Radio Activity 802.11b/g Radio Activity The five LEDs on the top housing of the AP-5131 are clearly visible in table-top, wall and below ceiling installations. The five AP-5131 top housing LEDs have the following display and functionality: Boot and Power Status Solid white indicates the AP-5131 is adequately powered.

  • Page 26: Basic Ap-5131 Configuration

    AP-5131. Use the AP-5131’s LAN interface for establishing a link with the AP-5131. Configure the AP-5131 as a DHCP client. For optimal viewing of the Web UI, the screen resolution should be set to 1024 x 768 pixels or greater.

  • Page 26: Basic Ap-5131 Configuration

    AP-5131. Use the AP-5131’s LAN interface for establishing a link with the AP-5131. Configure the AP-5131 as a DHCP client. For optimal viewing of the Web UI, the screen resolution should be set to 1024 x 768 pixels or greater.
  • Page 27 For optimum compatibility, use Sun Microsystems’ JRE 1.5 or higher (available from Sun’s Website), and be sure to disable Microsoft’s Java Virtual Machine if installed. The AP-5131 login screen displays. 2. Log in using admin as the default User ID and symbol as the default password.
  • Page 27 For optimum compatibility, use Sun Microsystems’ JRE 1.5 or higher NOTE (available from Sun’s Website), and be sure to disable Microsoft’s Java Virtual Machine if installed. The AP-5131 login screen displays. 2. Log in using admin as the default User ID and symbol as the default password.
  • Page 28 3.1.1 Resetting the AP-5131 Password The AP-5131 Command Line Interface (CLI) enables users who forget their password to reset it to the factory default (symbol). From there, a new password can be defined. To reset the AP-5131 password back to its default setting: 1.
  • Page 28 3.1.1 Resetting the AP-5131 Password The AP-5131 Command Line Interface (CLI) enables users who forget their password to reset it to the factory default (symbol). From there, a new password can be defined. To reset the AP-5131 password back to its default setting: 1.

  • Page 29: Configuring Basic Ap-5131 Device Settings

    Basic AP-5131 Configuration 4. Reset the AP-5131. An AP-5131 can be reset by removing and re-inserting the LAN cable or removing and re-inserting the power cable. As the AP-5131 is re-booting, a “Press esc key to run boot firmware” message displays.

  • Page 29: Configuring Basic Ap-5131 Device Settings

    Basic AP-5131 Configuration 4. Reset the AP-5131. An AP-5131 can be reset by removing and re-inserting the LAN cable or removing and re-inserting the power cable. As the AP-5131 is re-booting, a “Press esc key to run boot firmware” message displays.
  • Page 30 AP-5131’s country of operation from the drop-down menu. The AP-5131 prompts the user for the correct country code on the first login. A warning message also displays stating that an incorrect country setting may result in illegal radio operation.
  • Page 30 AP-5131’s country of operation from the drop-down menu. The AP-5131 prompts the user for the correct country code on the first login. A warning message also displays stating that an incorrect country setting may result in illegal radio operation.
  • Page 31 Basic AP-5131 Configuration 4. Optionally enter the IP address of the server used to provide system time to the AP-5131 within the Time Server field. Once the IP address is entered, the AP-5131’s Network Time Protocol (NTP) functionality is engaged automatically. Refer to the AP-5131 Product Reference Guide for information on defining alternate time servers and setting a synchronization interval for the AP-5131 to adjust its displayed time.
  • Page 31 Basic AP-5131 Configuration 4. Optionally enter the IP address of the server used to provide system time to the AP-5131 within the Time Server field. Once the IP address is entered, the AP-5131’s Network Time Protocol (NTP) functionality is engaged automatically. Refer to the AP-5131 Product Reference Guide for information on defining alternate time servers and setting a synchronization interval for the AP-5131 to adjust its displayed time.
  • Page 32 ISP. When the Internet session starts, the ISP authenticates the password. Click the tab to set a minimum set of parameters to use the AP-5131 LAN interface. a. Select the Enable LAN Interface checkbox to forward data traffic over the AP-5131 LAN connection.
  • Page 32 ISP. When the Internet session starts, the ISP authenticates the password. Click the tab to set a minimum set of parameters to use the AP-5131 LAN interface. a. Select the Enable LAN Interface checkbox to forward data traffic over the AP-5131 LAN connection.
  • Page 33 802.11a or 802.11b/g radio. Ensure the radio selected has been enabled (see step 8). c. Even an AP-5131 configured with minimal values must protect its data against theft and corruption. A security policy should be configured for WLAN1 as part of the basic configuration outlined in this guide.
  • Page 33 802.11a or 802.11b/g radio. Ensure the radio selected has been enabled (see step 8). c. Even an AP-5131 configured with minimal values must protect its data against theft and corruption. A security policy should be configured for WLAN1 as part of the basic configuration outlined in this guide.
  • Page 34 WEP 128 is described in this guide as a basic security scheme sufficient to protect the AP-5131’s initial transmissions. For details on configuring more sophisticated authentication and encryption options available to the AP-5131, refer to the AP-5131 Product Reference Guide. The guide is on the CD-ROM shipped with the AP-5131, or can be found at (http://www.symbol.com/services/downloads.html).
  • Page 34 WEP 128 is described in this guide as a basic security scheme sufficient to protect the AP-5131’s initial transmissions. For details on configuring more sophisticated authentication and encryption options available to the AP-5131, refer to the AP-5131 Product Reference Guide. The guide is on the CD-ROM shipped with the AP-5131, or can be found at (http://www.symbol.com/services/downloads.html).
  • Page 35 Basic AP-5131 Configuration WEP 128 Setting field displays within the New Security Policy screen.
  • Page 35 Basic AP-5131 Configuration WEP 128 Setting field displays within the New Security Policy screen.
  • Page 36 ACL) or test the AP-5131 for MU interoperability. 4.1.2 Excluding MUs from AP-5131 Association Optionally, use the AP-5131 Access Control List ACL to specify which MUs can or cannot gain access to an AP-5131 managed WLAN. By default, all mobile units can gain access. For specific information on configuring (restricting) MU access, refer to the AP-5131 Product Reference Guide.
  • Page 36 ACL) or test the AP-5131 for MU interoperability. 4.1.2 Excluding MUs from AP-5131 Association Optionally, use the AP-5131 Access Control List ACL to specify which MUs can or cannot gain access to an AP-5131 managed WLAN. By default, all mobile units can gain access. For specific information on configuring (restricting) MU access, refer to the AP-5131 Product Reference Guide.

  • Page 37: Testing Mobile Unit Connectivity

    Echo Test screen to specify a target MU and configure the parameters of the ping test. The WNMP ping test only works with Symbol MUs. Only use a Symbol MU to test AP-5131 connectivity using WNMP. To ping a specific MU to assess its connection with an AP-5131: NOTE Before testing for connectivity, the target MU needs to be set to the same ESSID as the AP-5131.

  • Page 37: Testing Mobile Unit Connectivity

    Echo Test screen to specify a target MU and configure the parameters of the ping test. The WNMP ping test only works with Symbol MUs. Only use a Symbol MU to test AP-5131 connectivity using WNMP. To ping a specific MU to assess its connection with an AP-5131: NOTE Before testing for connectivity, the target MU needs to be set to the same ESSID as the AP-5131.

  • Page 38: Where To Go From Here

    AP-5131 Access Point: Installation Guide 4.2 Where to Go From Here? Once basic connectivity has been verified, the AP-5131 can be fully configured to meet the needs of the network and the users it supports. The sections referenced below are located within the AP-5131 Product Reference Guide available on your product CD-ROM or from the Symbol Web site (http://www.symbol.com/services/downloads).

  • Page 38: Where To Go From Here

    AP-5131 Access Point: Installation Guide 4.2 Where to Go From Here? Once basic connectivity has been verified, the AP-5131 can be fully configured to meet the needs of the network and the users it supports. The sections referenced below are located within the AP-5131 Product Reference Guide available on your product CD-ROM or from the Symbol Web site (http://www.symbol.com/services/downloads).

  • Page 39: Regulatory Compliance

    Regulatory Compliance Regulatory Compliance All Symbol devices are designed to be compliant with rules and regulations in locations they are sold and will be labeled as required. Any changes or modifications to Symbol Technologies equipment, not expressly approved by Symbol Technologies, could void the user's authority to operate the equipment.

  • Page 39: Regulatory Compliance

    Regulatory Compliance Regulatory Compliance All Symbol devices are designed to be compliant with rules and regulations in locations they are sold and will be labeled as required. Any changes or modifications to Symbol Technologies equipment, not expressly approved by Symbol Technologies, could void the user's authority to operate the equipment.

  • Page 40: Safety In Hospitals

    Power Supply Use only a Symbol approved power supply (p/n 50-24000-050) output rated 48 Vdc and minimum 0.25 A. The power supply is certified to EN60950-1 with SELV outputs. Use of alternative power supply will invalidate the 60950-1 approval given to this device and may be dangerous.

  • Page 40: Safety In Hospitals

    Power Supply Use only a Symbol approved power supply (p/n 50-24000-050) output rated 48 Vdc and minimum 0.25 A. The power supply is certified to EN60950-1 with SELV outputs. Use of alternative power supply will invalidate the 60950-1 approval given to this device and may be dangerous.

  • Page 41: Radio Transmitters

    Regulatory Compliance Radio Frequency Interference Requirements—FCC This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 41: Radio Transmitters

    Regulatory Compliance Radio Frequency Interference Requirements—FCC This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 42: Statement Of Compliance

    France outside usage, the equipment is restricted to 2.400-2.45 GHz frequency range. • Italy requires a user license for outside usage. The use of 5GHz RLAN’s has varying restrictions for use within the EEA; please refer to the Symbol Declaration of Conformity (DoC) for details at http://www2.symbol.com/doc/. Statement of Compliance Symbol Technologies, Inc., hereby, declares that this device is in compliance with the essential requirements and other...

  • Page 42: Statement Of Compliance

    France outside usage, the equipment is restricted to 2.400-2.45 GHz frequency range. • Italy requires a user license for outside usage. The use of 5GHz RLAN’s has varying restrictions for use within the EEA; please refer to the Symbol Declaration of Conformity (DoC) for details at http://www2.symbol.com/doc/. Statement of Compliance Symbol Technologies, Inc., hereby, declares that this device is in compliance with the essential requirements and other...

  • Page 43: Waste Electrical And Electronic Equipment (Weee)

    Waste Electrical and Electronic Equipment (WEEE) Waste Electrical and Electronic Equipment (WEEE...

  • Page 43: Waste Electrical And Electronic Equipment (Weee)

    Waste Electrical and Electronic Equipment (WEEE) Waste Electrical and Electronic Equipment (WEEE...
  • Page 44 AP-5131 Access Point: Installation Guide...
  • Page 44 AP-5131 Access Point: Installation Guide...

  • Page 45: Support And Sales

    Symbol products. If the Symbol Customer Support specialists cannot solve a problem, access to all technical disciplines within Symbol becomes available for further assistance and support. Symbol Customer Support responds to calls by email, telephone or fax within the time limits set forth in individual contractual agreements.

  • Page 45: Support And Sales

    Symbol products. If the Symbol Customer Support specialists cannot solve a problem, access to all technical disciplines within Symbol becomes available for further assistance and support. Symbol Customer Support responds to calls by email, telephone or fax within the time limits set forth in individual contractual agreements.
  • Page 46 MySymbolCare http://www.symbol.com/services/msc Symbol Services Homepage http://www.symbol.com/services Symbol Software Updates http://www.symbol.com/services/downloads Symbol Developer Program Web site http://devzone.symbol.com Additional Information Obtain additional information by contacting Symbol at: 1-800-722-6234 (Inside North America) +1-631-738-5200 (Inside/Outside North America) http://www.symbol.com/...
  • Page 46 MySymbolCare http://www.symbol.com/services/msc Symbol Services Homepage http://www.symbol.com/services Symbol Software Updates http://www.symbol.com/services/downloads Symbol Developer Program Web site http://devzone.symbol.com Additional Information Obtain additional information by contacting Symbol at: 1-800-722-6234 (Inside North America) +1-631-738-5200 (Inside/Outside North America) http://www.symbol.com/...
  • Page 48 Symbol Technologies, Inc. One Symbol Plaza Holtsville, New York 11742-1300 http://www.symbol.com 72E-70931-01 Revision B - October 2005...
  • Page 48 Symbol Technologies, Inc. One Symbol Plaza Holtsville, New York 11742-1300 http://www.symbol.com 72-70931-01 Revision B - October 2005...

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