Table of Contents
Advertisement
25.0 TROUBLESHOOTING GUIDE
Fire sparks but pilot does not light
Pilot lights but then goes out
Fire does not spark at pilot
Fire runs for a time and then cuts off
Pilot flame shrinks when fire is on high
Fire smells when first lit or in use
26.0 REPLACEMENT PARTS
Description
Glass door assembly
Gas Valve
Catalyst
Pilot unit
Burner unit
Seal kit for catalyst
Inlet pressure regulator
Decorative front frame
Decorative rear frame
When ordering spare parts, always give the following information;
1. The model number of the heater.
2. The serial number of the heater.
3. The part number.
4. The description of the part.
5. The quantity required.
6. The installation date of the heater.
No gas to fire, check isolators are open.
Pipe work blockage, clean out.
Air not fully purged, re purge supply or wait longer.
Spark grounding to metal work, reset gap correctly.
Blocked pilot, clean out internally.
Severe restriction in gas supply: clear obstruction.
Faulty thermocouple, replace pilot unit.
Blocked pilot, clean out.
Blocked lint gauze, clean.
Hold control knob in for longer.
Check control knob does not foul data plate.
If the pilot will not stay lit there is a problem with dirt, the gas supply, or the thermocouple needs
replacement. Modifications are dangerous and can have a serious unseen effect on safety.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
HT lead detached, refit.
Check the spark gap (see section 15.0).
Faulty piezo unit, replace.
Debris shorting out electrode, clean.
Spark shorting to metalwork under tray, realign HT lead.
Loose or faulty thermocouple, rectify.
Blocked pilot, clean out.
Dirt or lint in pilot aeration hole or on the lint gauze, clean thoroughly.
If the pilot will not stay lit there is a problem with dirt, the gas supply, or the thermocouple needs
replacement. Modifications are dangerous and can have a serious unseen effect on safety.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
Poor gas flow to fire, check pressure with fire on high.
If pressure is low, remove any restriction in pipework or valve.
Check all isolators are adequately sized and fully open.
Check meter pressure is adequate.
If the pilot will not stay lit there is a problem with dirt, the gas supply, or the thermocouple needs
replacement. Modifications are dangerous and can have a serious unseen effect on safety.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
Newness smell from brand new appliance.
Leakage occurring. Carry out leakage test and rectify any problems.
Combustible materials used in incorrect positions.
Part number
If you encounter any problems, require spare parts, or have any
FB/F960003
questions concerning the installation of the heater please contact;
FT003155/0
FB/F780079
FT/F730023
TRAY051
IN/F940136
FT/F730031
FR/F550097
FR/F550098
Manufactured by :
10
Focal Point (North America)
5555 Pleasantdale Road
Doraville, Georgia 30340
Toll free :1 800 704 6093
Fax: 770 368 8261
E-mail : northamerica@focalpointfires.co.uk
Focal Point Fires plc.
Christchurch, Dorset
United Kingdom BH23 2BT
Hide quick links:
Advertisement
Table of Contents
