Gear4 UnityRemote User Manual page 28

Return Policy / Warranty Service
Warranty claims will only be valid when accompanied with proof of purchase
to evidence that the product was purchased from an authorised dealer and
that the claim is within allowed period. To make a warranty claim you must
first contact Disruptive Limited by email to support@gear4.com stating your
name, full postal address, telephone number, date and place of purchase and
a detailed description of the problem you are experiencing and don't forget to
include the name of the product and its serial number.
If the defect is covered by this warranty then you will be provided with a
Return to Manufacturer Authorisation number and instructions for return
shipment. Sending the product back to us under this warranty shall be at
your expense, and the return MUST be accompanied by the original proof
of purchase whilst we highly recommend that you retain a copy of this.
Disruptive Limited shall not be responsible for lost or damaged products
during shipment. Any product returned without the original proof of purchase
will be returned without being examined or tested and such return shall be at
the customer's expense.
To avoid any additional charges, all returns and exchanges must include the
original packing materials, product box, all included accessories which may
include, but not necessarily be limited to, power adapters or power cords,
connecting cables, remote controls, adapters, insert cards and instruction
manuals. The absence of any of the aforementioned items may mean that you
incur a charge for their replacement. Disruptive Limited shall not be liable for
any inconvenience, or loss of time, loss of use of the product.
User Manual | UnityRemote | GEAR4 27