Troubleshooting - Nokia 3560 User Manual

• TROUBLESHOOTING

This section lists some of the most commonly encountered problems and
provides possible solutions.
Problem
My phone is not
charging.
My phone is not
making/receiving
calls.
I can not listen to
my voice messages.
Possible cause
The charger and the
phone are not properly
connected.
The charger is not
properly plugged in.
The battery is not
charged.
The signal strength is
poor.
You do not have voice
mail service.
You have not set up
your voice mailbox
with your service
provider.
You have not saved
your voice mail number
in your phone.
You have forgotten
your password or are
entering it incorrectly.
The voice mail number
you have saved is
incorrect.
[ 145 ]
Reference information
Possible solution
Securely connect the
charger to the phone.
Ensure that the charger
is plugged in correctly.
Charge the battery.
If you are indoors,
move toward a
window.
Call your wireless
service provider.
Call your wireless
service provider.
Refer to "Set up your
voice mailbox" on
page 63.
Call your wireless
service provider.
Call your wireless
service provider.