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INTRODUCTION Congratulations on your WaterFurnace purchase! Thank you for purchasing a WaterFurnace geothermal heating and cooling system. You have joined hundreds of thousands of smart homeowners all over the world who have discovered that geothermal systems are the ulti- mate heating and cooling technology, providing the best combination of comfort, efficiency, reliability, and safe, clean, quiet operation.
Warranty Registration Warranty Registration In order to receive full warranty benefits, Owner’s Name: it is necessary to register your unit. E-mail: There are two easy ways to register-- Address: City: 1. Register on-line at: www.wfionline.info State/Province: Country: Zip Code/Postal Code: 2.
TABLE OF CONTENTS Table of Contents WARRANTY REGISTRATION & RECORD ......(tear out card) GEOTHERMAL SYSTEM TECHNOLOGY & BENEFITS ......4 ABOUT YOUR WATERFURNACE SYSTEM .........5-17 How Geothermal Systems Work ............6-9 Typical Installation & Components ..........10-11 Closed Loop Systems ................12 Your Loop Location ................13 Open Loop Systems ................14...
Your investment in a WaterFurnace system will provide you with many years of benefits including: Energy Savings WaterFurnace units deliver 3 to 4 units of energy for every 1 unit of energy consumed. Many homeowners experience energy savings from 30% to 60% over other ordinary heating and cooling systems.
ABOUT YOUR WATERFURNACE SYSTEM ABOUT YOUR WATERFURNACE SYSTEM This section includes some detailed information about how geothermal technology works, and how the different compo- nents used in the system work together to provide you with the finest comfort system available. You'll find useful informa- tion about the refrigeration process, loop systems, safety, and warranties.
ABOUT YOUR WATERFURNACE SYSTEM HOW GEOTHERMAL SYSTEMS WORK The Interesting Basics… Geothermal heat pumps utilize some of the same technology found in your home's refrigerator. They are both devices that move heat energy. Your refrigerator removes heat from the food and transfers it to the air in your home.
ABOUT YOUR WATERFURNACE SYSTEM Heating Mode During heating, a geothermal system absorbs the heat from the ground via the earth loop. The heating cycle starts as cold, liquid refrigerant passes through the water-to-refrigerant heat exchanger (coax, and also the evaporator during heating).
ABOUT YOUR WATERFURNACE SYSTEM Cooling Mode During cooling, a geothermal system rejects the heat from the indoor air into the earth loop. The cooling cycle starts as cold, liquid refrigerant passes through the air coil (the evaporator during cooling). As the refrigerant flows through the air coil, the heat energy transfers from the warm return air to the refrigerant.
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ABOUT YOUR WATERFURNACE SYSTEM Hot Water Assist Many geothermal units installed in homes have an optional feature called a hot water generator. This component re- moves excess heat from the refrigerant circuit and adds it to a hot water circuit in the unit. For more information refer to page 47.
ABOUT YOUR WATERFURNACE SYSTEM TYPICAL INSTALLATION AND COMPONENTS Your geothermal system is actually a collection of components working together to perform the heating, cooling and water heating functions. The basic system includes the unit, power supply, a control component, the water circuit and a distribution method.
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ABOUT YOUR WATERFURNACE SYSTEM Open Loop Components Major components in an open loop/well system include: • Geothermal unit placed on mounting pad • Thermostat • Well & pump • Pressure tank • Supply water piping • Discharge water piping with solenoid valves and flow regulators •...
ABOUT YOUR WATERFURNACE SYSTEM Closed Loop Systems Horizontal Loops Horizontal earth loops are used where the space allowed for the loop is not extremely limited. There are various designs of horizontal loops. There is not one type of horizontal loop that is best for every application.
ABOUT YOUR WATERFURNACE SYSTEM Your Loop Location It is strongly recommended that you have a record of the location of your earth loop. Using the grid below, draw a bird’s eye view of the property where the loop is located. Include the house and measurements from various points so that there is no question about the location of the piping system.
ABOUT YOUR WATERFURNACE SYSTEM Open Loop Systems Open Loop or Well Water Systems An alternative to closed loops are open loop systems, also known as well-water systems. If your system is an open loop, it uses water that comes into your home from your well. Water from the well is circulated through the unit whenever the unit is heating or cooling.
ABOUT YOUR WATERFURNACE SYSTEM Safety Warnings WARNING: Equipment used for heating, air conditioning and water heating can cause injury if safety precautions are not observed. These systems generally use a 230 volt power supply which is double the voltage used by other household appliances. Electrical shock from these systems could cause personal injury or death.
“Accessories” are generally external to the unit and include items like thermostats, pumps, humidifiers, etc. In most cases, accessories supplied by WaterFurnace carry the same warranty as the unit. Some warranties do not cover accessories. Contact your dealer to determine the specific terms and extent of your coverage.
Your Warranty Registration Card (see tear-out card in the front of this document) must be completed and returned to WaterFurnace International immediately after installation to receive full warranty benefits. Upon receiving your warranty registration card, we will mail your Warranty Certificate (see sample below). Please read the warranty cer- tificate carefully to familiarize yourself with the terms of the warranty so that you can obtain full benefits and avoid...
If you can’t find the answer to your question here, contact your WaterFurnace dealer. General Thermostat Information The main control (or interface) between you and your WaterFurnace unit is the thermostat. Page 19 shows the more common thermostats used. However, other thermostats are available. To find the specific instructions for your thermostat, refer to page 19.
THERMOSTAT OPERATION Thermostat Identification There are many thermostats compatible with your geothermal unit. WaterFurnace offers several thermostat options which are shown below. If your thermostat matches one of the photos below, refer to the corresponding pages for instructions on usage. These thermostats also come with an individual Owner’s Guide which includes additional information.
30 seconds, unless “Continuous Fan” has been selected. MERGENCY Emergency heat mode uses only the auxiliary heat to maintain comfort. This should only be used if your WaterFurnace unit is inoperable. To enter emergency heat mode, press the MODE button until E-HEAT is dis- played. ETTING THE To select continuous fan operation, press and release the FAN button and the display will show the words FAN ON.
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flashing "TROUBLE" (about 1 flash/second) with backlight for LCD flashing—the unit is not receiving valid thermostat signals. Your unit will operate normally during this time, if possible. Call your WaterFurnace dealer. If the thermostat displays a fast flashing TROUBLE (about 3 flashes /second)—the unit is locked-out due to insuf- ficient airflow.
THERMOSTAT OPERATION TP32H03 Thermostat HERMOSTAT EATURES Number of Heating Stages: 3 Number of Cooling Stages: 2 Changeover: Automatic or Manual Programmable: 4 periods, 7 days Adaptive Intelligent Recovery, Daylight Savings Time key ENERGY STAR® rated IMPORTANT—Using a programmable thermostat may not always result in energy savings.
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THERMOSTAT OPERATION TP32H03 Thermostat - Continued the next period starts or when RUN PROGRAM is pressed. HANGING EMPERATURE ETTING NDEFINITELY 1. Press HOLD TEMP. 2. Press INCREASE ▲ or DECREASE ▼ key to change the setting, if desired. 3. Press HEAT/COOL SETTINGS to change between heat and cool settings. 4.
THERMOSTAT OPERATION TA32H01 Thermostat HERMOSTAT EATURES Number of Heating Stages: 3 Number of Cooling Stages: 2 Changeover: Automatic or Manual Batteries: Not required. Temperature settings are held permanently in memory. Backlit display: Turns on with the touch of any key. Helps you read the display in a dark hallway.
THERMOSTAT OPERATION TM21H02 Thermostat HERMOSTAT EATURES Number of Heating Stages: 2 Number of Cooling Stages: 1 Changeover: Manual All controls on front Batteries: Not required. Temperature settings are held permanently in memory SYSTEM S ETTING WITCHES Fan and system settings are controlled by using FAN and SYSTEM switches located on the bottom of the thermostat case.
Your investment in a WaterFurnace geothermal system was a significant expenditure. While these systems are among the most reliable HVAC systems available, your WaterFurnace system (and any other HVAC system) must be properly maintained in order to achieve maximum performance and long system life (like your automobile). It is recommended that you have your system thoroughly checked by your dealer twice per year (usually Spring and Fall) to maintain optimum performance.
TROUBLESHOOTING TROUBLESHOOTING In the event that your unit is not functioning properly, check the fault lights and troubleshooting information below. After determining that a service call is required, call your dealer for an appointment. When calling the dealer, it is beneficial to provide your model number (see inside front cover or page 39) and indicate any fault lights that are "on"...
FAQs, GENERAL INFORMATION & OPERATING TIPS FREQUENTLY ASKED QUESTIONS, GENERAL INFORMATION AND OPERATING TIPS The following section (pages 30 to 36) includes the most frequently asked questions (FAQs). It also includes operating tips, other information and how to get the best results in comfort, savings, and reliability. If this is your first ownership experience with a geothermal system, you'll find this information valuable.
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(heating or cooling) and control the duration of the cycle. WaterFurnace offers a variety of thermostats, each one operates on the same principle but their settings, buttons and commands are different.
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The appropriate status light on the unit will continue indicating the fault until power is interrupted to the unit. This serves as a diagnostic aid for your dealer. • If the unit shuts down again, call your WaterFurnace dealer as soon as possible. Do not repeatedly reset your unit.
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Check for a tripped circuit breaker or a blown fuse in your home or building’s main power box. Reset breaker or replace fuse. • If either the disconnect switch or the circuit breaker continues to trip after you reset it, call your WaterFurnace dealer immediately to prevent damage to your unit. •...
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Is maintenance required for the earth loop? No regular maintenance is required. However, if you notice air noise within the piping or if your loop is ever dam- aged by excavation, contact your WaterFurnace dealer. Should I use the Continuous Fan mode? In Continuous Fan mode, your blower operates constantly, even when the unit is not heating or cooling.
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An adequate water supply to the unit is very important. Do not let anyone disrupt the water supply by rerouting the supply line or tapping into it without first checking with your WaterFurnace dealer. If the well pumping system requires service or is inoperable, your unit should be turned off or placed into emergency heat until an adequate water supply is restored.
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flow and provide desired temperatures and comfort throughout the various zones. WaterFurnace offers an exclusive IntelliZone system. For more information on zone control systems, see page 53 and contact your WaterFurnace dealer.
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FAQs, GENERAL INFORMATION & OPERATING TIPS What about humidity control? Geothermal units do an excellent job of removing humidity during cooling. This results in better comfort. However, during heating (depending on your home and outdoor air temperatures) you may experience the effects of having too little humidity indoors.
ENERGY SAVING TIPS ENERGY SAVING TIPS Now that you’ve invested in the most energy efficient heating and cooling system available, here are some addi- tional tips to help you save money on your energy costs throughout your entire home. Fluorescent Lights Fluorescent lights use a fraction of the amount of energy as incandescent bulbs.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES The following section (pages 39 to 54) includes specific information on our various WaterFurnace geothermal units, op- tions and major accessories. Because of the wide variety of products that we have available, and the fact that geothermal units are different than ordi- nary heating and cooling systems you have experienced, the information provided here will help you to better understand the specific features of your unit.
Model Number/Serial Number Reference WaterFurnace manufactures a variety of models of geothermal units. The various models have unique model num- bers which can be located on the unit’s Data Plate. The data plate is usually placed on the front or side of the unit.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES E Series Units As our flagship product, E Series units have set a new industry standard for efficiency and performance. E Series units utilize the ozone-safe R- 410A refrigerant to meet the most stringent EPA requirements now and for many years to come.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES ES Series Units ES Series splits are designed for either indoor or outdoor installations, and offer exceptional flexibility for both replacement and new construction applica- tions. The term “split” refers to the fact that there are actually two pieces of equipment in the system.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES EW Series Units EW Series Hydronic units can be used in a variety of applica- tions including domestic hot water, radiant floor heating, pool/ spa heating, fan coils, and even snow melt. A sophisticated microprocessor controls the pumps and compressor by sampling water temperatures even during “off”...
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Premier Units Premier Series products changed the standards for efficiency and revolutionized the industry when the company first introduced the product line. Today, with over a decade of continuous improvements and up- grades, the Premier line has earned a reputation for quality, efficiency and reliability.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Premier Split Units Premier Series splits offer exceptional flexibility for both replacement and new construction applications. The term “split” refers to the fact that there are actually two pieces of equipment in the system. The geothermal unit (compressor section) is connected to an air handler or fossil fuel (gas, pro- pane or oil) furnace.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Synergy3 Units The Synergy3 Series is the geothermal equivalent of three different units—a furnace, an air conditioner, and a boiler. This unique unit has the ability to do forced air heating, forced air cooling, and hot water for radiant floors or other applications.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Versatec Series Units Versatec Series products are an excellent choice where versatility and compact size are important considerations. Units include reciprocating compressors, R-22 refrigerant and PSC blower motors. With PSC blowers, units operate with only one fan speed regardless of the mode of operation.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Optional Hot Water Assist Many geothermal units installed in homes have an optional feature called a hot water generator or desuperheater. This component consists of a refrigerant-to-water heat exchanger installed at the discharge of the compressor. The hot gas at this point is in a “superheated”...
Units that run for very short periods of time actually incur more stress on the compressor than units that run for longer periods. WaterFurnace dealers are trained and have the design tools to determine the most effective size system for your home considering performance, comfort, installation cost and operating cost.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Humidifier In northern climates, outdoor humidity levels are very low when the outside air temperatures are low. Even in well-insulated homes, this dry air makes its way inside through exhaust fans, dryer vents, open doors, and leaks around windows.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Electronic Air Cleaner According to the U.S. Environmental Protection Agency, levels of air pollutants may be two to five times, and in some cases, more than 100 times higher that outdoor air levels. The average cubic foot of indoor air contains 20 million particles, more than 95% of which are smaller than 1 micron (a micron is 1/25,000th of an inch).
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Electrostatic Air Filter Electrostatic air filters utilize synthetic material which develops an electrostatic charge as friction is applied to the plastic fibers from the movement of air passing through it. The electrostatic charge that is developed as air passes through the filter increase the filter’s attraction to particles such as pollen, molds and dust.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Flow Center A module called the Flow Center circulates the fluid in the closed loop system and through the geothermal unit. This device typically contains one or two small pumps (1/6 hp circulators) that are engaged when the unit is heating or cooling.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES IntelliZone Now you can precisely control the comfort level of every room in your home with the Premier IntelliZone system. Working with your geother- mal unit, electronic thermostat, and multiple motorized zone dampers installed in the duct system, the IntelliZone can eliminate temperature variations that occur throughout your home.
The bulbs last for about a year and are easy to change. Note: The use of ultraviolet lights with a WaterFurnace unit can be harmful to the protective coating on the air coil, the drain pan and wiring, and therefore is not recommended and may void your warranty.
Now that you’re the proud owner of the best heating and cooling system available, show your pride by wearing some of our quality promotional merchandise. We’ve got a great variety of name-brand shirts, jackets, caps and other items with the WaterFurnace logo. To view our complete product selection, go to www.waterfurnacestore.com or www.waterfurnacepromo.com.
GLOSSARY GLOSSARY Learn how to talk just like your favorite HVAC contractor using these key terms. AFUE (Annual Fuel Utilization Efficiency): The percent (efficiency) of fossil fuel furnaces. Includes cycling and flue losses and other factors. BTU (British Thermal Unit): The amount of heat needed to raise the temperature of one pound of water one de- gree Fahrenheit.
PREVENTIVE MAINTENANCE SERVICE RECORD PREVENTIVE MAINTENANCE SERVICE RECORD In order to keep your system operating at peak performance levels, WaterFurnace recommends that you take ad- vantage of your dealer's planned maintenance program. This will normally include semi-annual preventive mainte- nance checks.
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