Related Manuals for GRASS VALLEY M-Series
Summary of Contents for GRASS VALLEY M-Series
- Page 1 M-Series INTELLIGENT VIDEO DIGITAL RECORDER Service Manual 071-8229-01 JULY 6, 2004 the mos t watched worl dwide...
- Page 2 Broadcast and Media Solutions, Inc., P.O. Box 59900, Nevada City, California 95959-7900 Trademarks Grass Valley, M-Series, Profile, and Profile XP are either registered trademarks or trademarks of Thomson Broadcast and Media Solutions, Inc. in the United States and/or other countries.
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Page 3: Table Of Contents
Contents Finding Information ................... 5 About this manual....................5 Getting more information ..................7 Grass Valley Product Support ................. 8 Safety Summaries ....................9 Chapter 1 Product Description Overview description ....................15 Functional description ..................... 16 System description ....................17 Application System ..................... - Page 4 Fan module removal................... 71 Media disk removal .................... 71 Power supply removal ..................72 Power supply installation ..................72 Internal Parts Removal.................... 73 Top cover removal....................73 Removing floppy, CD, DVD drives ..............74 Index ........................77 M-Series Service Manual 6 July 2004...
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Page 5: Finding Information
Finding Information About this manual This service manual provides procedures for servicing the M-Series iVDR. Use this manual to isolate and repair problems. How this manual is organized The Service Manual is divided into the following chapters: Chapter 1, Product Description —... - Page 6 Finding Information Other printed manuals This manual is part of a full set of support documentation for the M-Series iVDR. • — This M-Series iVDR Quick Start Guide guide provides step-by-step instructions for basic installation and operation, including recording and playing clips, trimming clips, and making a playlist.
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Page 7: Getting More Information
Help Online help for the application is displayed. Printed manuals in PDF format All printed manuals are available in the Acrobat file format (pdf) on the M-Series iVDR System Software CD-ROM. The manuals are located in the CD-ROM Documentation directory. -
Page 8: Grass Valley Product Support
Grass Valley Product Support To get technical assistance, check on the status of problems, or report new problems, contact Grass Valley Product Support via e-mail, the Web, or by phone or fax. Web Technical Support To access support information on the Web, visit the product support Web page on the Grass Valley Web site. -
Page 9: Safety Summaries
Product Damage Precautions Use Proper Power Source Do not operate this product from a power source that applies more than the voltage specified. Provide Proper Ventilation To prevent product overheating, provide proper ventilation. 6 July 2004 M-Series Service Manual... -
Page 10: Safety Terms And Symbols
CAUTION indicates a hazard to property including the product. Symbols on the Product The following symbols may appear on the product: DANGER high voltage Protective ground (earth) terminal ATTENTION – refer to manual M-Series Service Manual 6 July 2004... - Page 11 Changes or modifications not expressly approved by Grass Valley can affect emission compliance and could void the user’s authority to operate this equipment.
- Page 12 “Radiation of Laser Products, Equipment Classification, Requirements and User’s Guide,” governs laser products outside the United States. Europe and member nations of the European Free Trade Association fall under the jurisdiction of the Comité Européen de Normalization Electrotechnique (CENELEC). M-Series Service Manual 6 July 2004...
- Page 13 C22.2 No. 60950-00 Electrical Business Equipment (Third edition). 12/01/2000 IEC 950 Safety of Information Technology Equipment, including Electrical Business Equipment (Third edition, 1999). EN60950 Safety of Information Technology Equipment, including Electrical Business Equipment (Third Edition 2000). 6 July 2004 M-Series Service Manual...
- Page 14 Safety Summaries M-Series Service Manual 6 July 2004...
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Page 15: Product Description
“FRU functional descriptions” on page 23 Overview description The M-Series iVDR is a multi-channel video disk recorder that allows four channels of simultaneous record and playback. Media is stored on internal disk drives. Storage capacity depends on the disk option installed and the video compression settings selected. -
Page 16: Functional Description
NOTE: E to E is provided for monitoring the record channel, and is not intended as a program switch. PB/EE Switch Path Input Output Circuit Circuit Record Play Channel 1 Channel 1 Play Record Channel 2 Channel 2 Input Output Circuit Circuit PB/EE Switch Path M-Series Service Manual 6 July 2004... -
Page 17: System Description
System description System description The M-Series iVDR is a standard PCI bus-based Windows computer with extensive enhancements to provide the video disk recorder functionality. This section explains the major architectural blocks. iVDR Inputs and Outputs: Audio, Video, Timecode, Reference, Monitor, GPI... -
Page 18: Application System
• RS422 Boards — The iVDR has two RS422 boards. These standard boards provide four RS-422 ports for connecting remote control devices. The media drives are adapted and configured by Grass Valley for use in the iVDR. They contain the media and communicate to the iVDR via a SCSI interface. They are mapped to the Windows operating system using the V: drive letter. -
Page 19: Board Map
• 1000BT Ethernet Adapter - provides one 1000BT Ethernet port. • IEEE 1394 (Firewire) Adapter - provides one IEEE 1394 port for recording media from a DV device. NOTE: Other optional boards may be available. Contact Thomson Grassvalley for more information. 6 July 2004 M-Series Service Manual... -
Page 20: Media Control And Processing
Microsoft technology, which allows both local and remote operation. • The Media File System manages clips. It includes a database that associates the clip with its video, audio, and timecode files and a dedicated file system (separate from M-Series Service Manual 6 July 2004... - Page 21 4. The Real Time System processes the media, decompresses it, adjusts its timing, and moves it as required to play the clip as specified by the user. 6 July 2004 M-Series Service Manual...
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Page 22: Ivdr Services
Chapter 1 Product Description iVDR services The following Windows services run during operation to allow specific iVDR functionality: Grass Valley System Status Service This service controls AppCenter startup, checks hardware, checks the health of the Real Time System, reports status via... -
Page 23: Fru Functional Descriptions
FRU functional descriptions FRU functional descriptions The M-Series has several Field Replaceable Units (FRUs) that you can replace yourself. FRUs described in this section are as follows: • “Base chassis” • “Front Panel and cable” • “Media drives” • “Floppy, CD, DVD drives”... -
Page 24: Media Drives
Chapter 1 Product Description The optional Front Panel provides a control panel user interface for the M-Series iVDR. The panel attaches directly to the front of the iVDR or remotely with an optional cradle and extension cable. The Front Panel includes the following... -
Page 25: Floppy, Cd, Dvd Drives
The fan module is installed from the front of the iVDR and is located immediately behind the Front Panel or door. Refer to “Fan module removal” on page 71 for procedures. 6 July 2004 M-Series Service Manual... - Page 26 Chapter 1 Product Description M-Series Service Manual 6 July 2004...
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Page 27: Troubleshooting Problems
“Thermal problems” on page 39 • “Floppy, DVD, CD drive problems” on page 39 • “Power supply problems” on page 40 • “Front Panel problems” on page 40 • “Start up problems” on page 43 6 July 2004 M-Series Service Manual... -
Page 28: Video Problems
Chapter 2 Troubleshooting problems Video problems For the corrective actions in this section, refer to the M-Series User Manual for detailed instructions. Problem Possible Causes Corrective Actions A channel displays black at the The channel is in E to E mode Verify that you have a valid end of the clip. -
Page 29: Audio Problems
Audio problems Audio problems For the corrective actions in this section, refer to the M-Series User Manual for detailed instructions. Problem Possible Causes Corrective Actions No audio Wrong audio input selected On the Configuration Manager (M-222D/M-322D only) Record Channel page, select Audio Input, and select the audio input. -
Page 30: Timecode Problems
Chapter 2 Troubleshooting problems Timecode problems For the corrective actions in this section, refer to the M-Series User Manual for detailed instructions Problem Possible Causes Corrective Actions Recorded timecode reads No timecode source for the In Recorder, open the context xx.xx.xx.xx. -
Page 31: Operational Problems
Operational problems Operational problems For the corrective actions in this section, refer to the M-Series User Manual for detailed instructions. Problem Possible Causes Corrective Actions The iVDR is not operating as The setting was changed in Verify the setting you want in... -
Page 32: System Problems
Chapter 2 Troubleshooting problems System problems For the corrective actions in this section, refer to the M-Series User Manual for detailed instructions. Problem Possible Causes Corrective Actions Cannot record media. This is SDI signal being fed to Verify input signal and... -
Page 33: Storage Problems
When you do so you lose all media currently stored on the media disks. See “Making a media file system” on page 6 July 2004 M-Series Service Manual... -
Page 34: Media Disk Problems
Make space on the media drives by or a “FSS doing one or both of the following: ‘default(0)’” - Delete unused clips and empty the Recycled message appears. Bin. - Work through “Cleaning the media file system” on page M-Series Service Manual 6 July 2004... - Page 35 “Cleaning the media decoder error file system” on page 64 to solve related faults. occurs and the If the problem persists, check disks as play channel described earlier in this section. hangs. 6 July 2004 M-Series Service Manual...
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Page 36: Checking The Storage System
For example, a particular clip can be written on a bad block, so the problem occurs only on that clip. M-Series Service Manual 6 July 2004... -
Page 37: Network, Transfer, And Streaming Problems
Verify that the name of the iVDR is entered correctly in the Configuration Manager Hosts page. Refer to networking procedures in the M-Series User Manual. A networked device does not The device is not entered as a In AppCenter select System | appear in the “Import”... - Page 38 EXT:\default. Files do not appear in Send To File names do not have proper Rename files with proper or Export dialogs. extensions. The dialogs only see extensions. files with either .AVI or .GXF extensions. M-Series Service Manual 6 July 2004...
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Page 39: Thermal Problems
Windows operating system is correctly. Try another disk if error message from the not recognizing the drive, or the necessary. Refer to the M-Series Windows operating system. drive itself is dirty or faulty. User Manual for formatting instructions. If the problem... -
Page 40: Power Supply Problems
AppCenter the wrong resolution. area set to 640 X 480. This is a and scrolls as the cursor moves Windows operating system to edge locations. Transport display setting. controls are displayed. M-Series Service Manual 6 July 2004... - Page 41 When you touch an object on The touch screen is out of Calibrate the touch screen as the touch screen it does not calibration. explained in the M-Series User become selected or else a Manual. nearby object is selected instead.
- Page 42 The knob is bent or broken. Inspect the knob to confirm that Selection knob, or the there is a mechanical problem Headphone level knob operates with the knob. If so, replace the poorly or not at all. Front Panel. M-Series Service Manual 6 July 2004...
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Page 43: Start Up Problems
Observe the iVDR’s start up sequence and correct problems as described in the following sections. NOTE: These sections assume that the PC motherboard and Windows operating system are at M-Series default settings. If settings at this level have been modified, unpredictable and unsupported problems can result. Motherboard/BIOS startup When you power up, you first see a product logo displayed. -
Page 44: Appcenter Startup
If one of the system checks fails a message appears. Messages of this type indicate problems with the specialized iVDR hardware or software. To correct problems of this nature follow the instructions embedded in the message and use the troubleshooting information from earlier in this chapter. M-Series Service Manual 6 July 2004... -
Page 45: Service Procedures
That way you can easily return the iVDR to its “like new” state, yet with all your site-specific configurations intact. You should also make an image immediately after you do an update of the M-Series system software. This allows you to return to the baseline operating condition for that version of software. -
Page 46: Replacing An Ivdr
Media File System backup can not be recovered. • Configuration backup — Refer to the M-Series User Manual for instructions on using Configuration Manager to save a configuration file. This is a file in XML format that contains all the current configuration settings as managed by Configuration Manager. - Page 47 • While in Normal mode, backup your current configurations as a saved configuration file. Refer to the M-Series User Manual for instructions on using Configuration Manager. • Restart into Storage Maintenance mode and backup the media file system. Refer “Backing up the media file system”...
- Page 48 Storage Maintenance mode. The Windows desktop appears, from which you can do your Windows networking configurations. Make the required connections and configurations as explained in the M-Series User Manual. When you are done with your Windows procedures, open the Storage Utility shortcut on the Windows desktop.
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Page 49: Replacing An Ivdr Without Saved Media
When prompted to restart the iVDR, answer and restart in Normal mode. 6. Connect and configure the replacement iVDR. Refer to the M-Series User Manual. The iVDR should now be fully operational and ready to record your media. 7. Backup the system drive using “Creating the software recovery disk image”... -
Page 50: Using The Software Recovery Disk Image
2. Insert the Recovery Program CD and use Windows to restart the Start | Shutdown iVDR. At restart the iVDR boots from the CD. The DeployCenter program loads. M-Series Service Manual 6 July 2004... - Page 51 Local Disk This is the system drive, which should be at the top of the list and reported as Active in the Status column. 5. Click . The Name Image File screen appears. Next 6 July 2004 M-Series Service Manual...
- Page 52 NOTE: For the file name use DOS format (eight characters or less) with no spaces or extended characters. 8. In the Drive drop-down list, select disk1.part2. This is the second partition on the M-Series Service Manual 6 July 2004...
- Page 53 Click Next The Compress Image File screen appears. 11. On the Compress Image File screen, select . Click . The Ready to Create High Next Image File screen appears. 6 July 2004 M-Series Service Manual...
- Page 54 17. Remove the CD and use the standby switch to restart the iVDR. The iVDR starts up in Storage Maintenance mode. 18. Open the AppCenter icon on the Windows desktop and when prompted to restart in Normal mode select . The iVDR starts up in Normal mode. M-Series Service Manual 6 July 2004...
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Page 55: Restoring From The Software Recovery Disk Image
4. Insert the Recovery Program CD and use Windows restart the Start | Shutdown to iVDR. The iVDR boots from the CD. The DeployCenter program loads. 5. On the opening screen, select . The Restoring an Image wizard Restore Image opens. 6 July 2004 M-Series Service Manual... - Page 56 8. Click the file name of the disk image file. Make sure that the correct file name appears in the File Name box. 9. Click . The Open Image File dialog box closes. 10. On the Select Image File screen, click Next The Select Destination Partition … screen appears M-Series Service Manual 6 July 2004...
- Page 57 17. Open the Storage Utility and restore the Media File System from the backup file you copied to the second partition at the beginning of this procedure. Refer to “Restoring the media file system” on page 18. Close the Storage Utility and restart in Normal mode. 6 July 2004 M-Series Service Manual...
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Page 58: Using The Storage Utility
CAUTION: The M-Series is not a general purpose Windows workstation. The Windows configuration on the iVDR has been specifically set for use as a real time device. The M-Series iVDR is configured for automatic logon allowing unattended booting. To avoid... -
Page 59: Opening The Storage Utility From Normal Mode
Storage Maintenance mode. If you get a message about restarting in Normal mode it means that you are already in Storage Maintenance mode. Refer to “Opening the Storage Utility from Storage Maintenance mode” on page 6 July 2004 M-Series Service Manual... -
Page 60: Closing The Storage Utility
When you select No a message appears the advises you to restart into Normal mode later. The Storage Utility closes and the iVDR remains in Storage Maintenance mode. 4. Answer the “…stay in storage maintenance…?” message as follows: M-Series Service Manual 6 July 2004... -
Page 61: Opening The Storage Utility From Storage Maintenance Mode
This procedure creates a new, blank, media file system on your iVDR. NOTE: You lose all existing media with this procedure. 1. Open the Storage Utility as explained in “Opening and closing the Storage Utility” 6 July 2004 M-Series Service Manual... -
Page 62: Checking The Media File System
If problems are discovered they are reported. If the check process passes, when the process is complete a message appears to confirm success. 3. Select Your file system has been checked. M-Series Service Manual 6 July 2004... -
Page 63: Backing Up The Media File System
“Opening and closing the Storage Utility” on page 2. Open the Storage Utility context menu and select Restore Media File System A message appears for confirmation of the restore operation. 3. Select to confirm. A Open dialog opens. 6 July 2004 M-Series Service Manual... -
Page 64: Cleaning The Media File System
2. Backup the media file system as explained in “Backing up the media file system” on page 63. This is a precaution. When the update is successful the backup file will not be needed. M-Series Service Manual 6 July 2004... -
Page 65: Downloading Disk Drive Microcode
. Your media disk drive microcode updates are complete. Resetting disk mode pages Use this procedure if you are directed by Grass Valley Support to restore the disk mode pages to the iVDR default settings. Do not use this procedure unless directed. -
Page 66: Exporting Log Files Using The Statuspane
Logs 6. Select Export 7. When the export confirmation message appears, click 8. Retrieve the log files, and send them to Thomson Grass Valley support for analysis. M-Series Service Manual 6 July 2004... -
Page 67: Exporting Log Files Using The Windows Command Line
Logs 7. Select Export 8. When the export confirmation message appears, click 9. Retrieve the log files, and send them to Thomson Grass Valley support for analysis. 6 July 2004 M-Series Service Manual... - Page 68 Chapter 3 Service Procedures M-Series Service Manual 6 July 2004...
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Page 69: Removing And Replacing Frus
You need only a Torx tool with T15 magnetic tip to remove and replace parts in the M-Series iVDR. NOTE: Only Grass Valley components are supported. Do not attempt to use components procured from a different source. NOTE: Do not discard any hardware unless specifically instructed to do so. -
Page 70: External Parts Removal
Chapter 4 Removing and replacing FRUs External Parts Removal All the parts in this category can be removed and replaced without opening the M-Series iVDR cabinet and, except for the power supply, are accessible from the front of the cabinet. Front Panel or door removal If the optional Front Panel is currently installed on your iVDR, remove it using the following procedure. -
Page 71: Fan Module Removal
Push in on drive to release tension on latch Press latch until it clicks Slide out When installing a media drive, push it in firmly and make sure that it clicks into place completely. 6 July 2004 M-Series Service Manual... -
Page 72: Power Supply Removal
Power supply removal Access the power supply from the rear panel. Remove as illustrated. Disconnect power cord Remove screws Open handle and slide out Power supply installation Close handle Attach screws Slide in until seated M-Series Service Manual 6 July 2004... -
Page 73: Internal Parts Removal
Internal Parts Removal Internal Parts Removal The illustrations that follow show how to remove internal parts from the M-Series iVDR. CAUTION: To avoid possible damage to circuit boards and other sensitive parts, turn off the iVDR and disconnect AC power before opening the top cover or removing any internal parts. -
Page 74: Removing Floppy, Cd, Dvd Drives
Procedures for removing the different drives from the drive bay are similar, as illustrated by the following procedure for the 3.5 inch floppy drive. Power cable IDE cable Disconnect cables Release latch and lower door Remove screws Slide out M-Series Service Manual 6 July 2004... - Page 75 When replacing a drive make sure that the master/slave jumper on the rear of the drive is in the same position as on the drive originally removed and that you connect to the same IDE connector. 6 July 2004 M-Series Service Manual...
- Page 76 Chapter 4 Removing and replacing FRUs M-Series Service Manual 6 July 2004...
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Page 77: Index
73 FCC 12 CPU, troubleshooting 36 FCC Emission Control and Limits 11 cradle 24 Field Replaceable Units (FRUs) 69 CVFS, troubleshooting 33 file system description 20 metadata backup 46 database troubleshooting 33 6 July 2004 M-Series Service Manual... - Page 78 9 restoring 63 troubleshooting 33 updating 64 host name, troubleshooting 37 microcode 65 mode pages 65 M-Series iVDR, overview descriptions 15 connecting cable 75 system description 18 network identify media disk 61 troubleshooting import/export 37 importing, troubleshooting 37...
- Page 79 SCSI VGA monitor, troubleshooting 32 controller 21 volume knob 24 interface 18 troubleshooting 34 SDI, troubleshooting 32 web site, for Thomson Grass Valley 7 selection knob Windows description 24 services 22 troubleshooting 42 startup troubleshooting 43 service safety summary 11...
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Page 80: M-Series Service Manual 6 July
Index M-Series Service Manual 6 July 2004...
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