IBM ThinkPad® T40 Series Service And Troubleshooting Manual
IBM ThinkPad® T40 Series Service And Troubleshooting Manual

IBM ThinkPad® T40 Series Service And Troubleshooting Manual

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  • Page 1 ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 3 ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 4 IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 5: Table Of Contents

    Contents Important safety information . Starting IBM BIOS Setup Utility . . 31 Conditions that require immediate action Recovering pre-installed software . . 32 General safety guidelines . . vi Upgrading the hard disk drive . . 33 Service .
  • Page 6 ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 7 που συν ψατε ο τε τη ∆ λωση Περιορισµ νης Εγγ ησης της IBM. Η ασϕ λεια των πελατ ν ε ναι σηµαντικ για την IBM. Τα προϊ ντα µας ε ναι σχεδιασµ να να ε ναι ασϕαλ και αποτελεσµατικ . Ωστ σο, οι προσωπικο...
  • Page 8 προϊ ντος για οδηγ ες σχετικ µε τον λεγχο του προϊ ντος και, αν ε ναι απαρα τητο, την επισκευ του. Οι τηλεϕωνικο αριθµο για το Κ ντρο Υποστ ριξης της IBM που εξυπηρετε τη χ ρα σας βρ σκονται στην εν τητα “Worldwide telephone list” στη...
  • Page 9 Αντικαθιστ µενες απ τον Πελ τη Μον δες (Customer Replaceable Units - CRU). Η IBM προσδιορ ζει ρητ ς ποια εξαρτ µατα ε ναι CRU και παρ χει τεκµηρ ωση µε οδηγ ες ταν ενδε κνυται η εγκατ στασ τους απ τον πελ τη. Πρ πει να...
  • Page 10 ενδε ξεις υπερθ ρµανσης (π.χ. παραµορϕωµ νο πλαστικ ) στην ε σοδο εναλλασσ µενης τ σης σε οποιοδ ποτε σηµε ο του µετασχηµατιστ . Μη χρησιµοποιε τε οποιαδ ποτε καλ δια ρε µατος αν υπ ρχουν ενδε ξεις δι βρωσης υπερθ...
  • Page 11 περ βληµα των στοιχε ων. Ο σχεδιασµ ς αυτ ς αποτελε σηµαντικ χαρακτηριστικ ασϕ λειας. Πελ τες της IBM χουν αναϕ ρει τι οι µπαταρ ες ι ντων λιθ ου στους ϕορητο ς υπολογιστ ς τους χουν υπερθερµανθε και “εκλ σει” υλικ . Μερικο πελ τες...
  • Page 12 πρ πει να π ψετε να τη χρησιµοποιε τε και να προµηθευτε τε καινο ργια µπαταρ α της IBM. Παρ τι µπορε να παρατηρ σετε µε ωση της απ δοσης ταν χρησιµοποιε τε τον υπολογιστ χωρ ς µπαταρ α, µπορε τε να συνεχ σετε να τον...
  • Page 13 v Αποθηκε ετε π ντα τους δ σκους CD/DVD στην αρχικ τους συσκευασ α. v Αποθηκε ετε π ντα τους δ σκους CD/DVD µακρι απ τις ακτ νες του λιου και µακρι απ πηγ ς θερµ τητας. v Αϕαιρε τε τους δ σκους CD/DVD απ τον υπολογιστ ταν...
  • Page 14 ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 15 κ νδυνος κρηξης. Το πακ το µπαταρι ν περι χει µικρ ποσ τητα επιβλαβ ν ουσι ν. Για να αποϕ γετε τυχ ν τραυµατισµ : v Αντικαταστ στε τη µπαταρ α µ νο µε µπαταρ α του προτειν µενου απ την IBM τ που. v Κρατ στε το πακ το µπαταρι ν µακρι απ ϕωτι .
  • Page 16 ΚΙΝ∆ΥΝΟΣ Αν η εϕεδρικ µπαταρ α δεν αντικατασταθε µε το σωστ τρ πο, υπ ρχει κ νδυνος κρηξης. Η µπαταρ α λιθ ου περι χει λ θιο και µπορε να εκραγε αν ο χειρισµ ς η απ ρριψ της δεν γ...
  • Page 17 Η οπτικ µον δα αποθ κευσης, π.χ. µον δα CD-ROM, CD-RW, DVD-ROM SuperDisk, που µπορε να ε ναι εγκατεστηµ νη στον υπολογιστ IBM ThinkPad ε ναι προϊ ν laser. Η παρακ τω ετικ τα σ µανσης προϊ ντος laser Κατηγορ ας 1 βρ...
  • Page 18 ΚΙΝ∆ΥΝΟΣ Μην ανο ξετε την οπτικ µον δα αποθ κευσης. ∆εν υπ ρχουν στο εσωτερικ της µον δας εξαρτ µατα που µπορο ν να επισκευαστο ν απ το χρ στη ρυθµ σεις που µπορο ν να γ νουν απ το χρ στη. Η...
  • Page 19: Important Notice For Users

    CD version. The complete backup of all the files and programs that IBM preinstalled on your computer resides in a hidden section, or partition, of the hard disk. Although hidden, the backups in the partition consume hard disk space.
  • Page 20 xviii ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 21: Finding Information With Access Ibm

    IBM BIOS Setup Utility where you can check and change BIOS settings. Press the Access IBM button to open the application that brings all of IBM’s resources to you. On the next page, you will see the Welcome page of Access IBM that explains what each part of Access IBM holds to help you.
  • Page 22 Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip.
  • Page 23: Chapter 1. Overview Of Your New Thinkpad Computer

    Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance Specifications . Features . Caring for your ThinkPad computer . © Copyright IBM Corp. 2004...
  • Page 24: Your Thinkpad At A Glance

    Your ThinkPad at a glance Your ThinkPad at a glance Front view Rear view ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 25: Features

    87-key, 88-key, or 92-key v UltraNav ™ ® (TrackPoint and touch pad) v Fn key function v Access IBM button v Volume control buttons v ThinkLight ™ External interface v Parallel connector (IEEE 1284A) v External-monitor connector v ExpressCard/PC Card slots (the upper slot: ExpressCard, the lower slot:...
  • Page 26: Specifications

    Specifications Specifications Size 14-inch model v Width: 311 mm (12.2 in.) v Depth: 255 mm (10.0 in.) v Height: 26.6 to 31.4 mm (1.0 to 1.2 in.) 15-inch model v Width: 330 mm (13.0 in.) v Depth: 266.7 mm (10.5 in.) v Height: 27.7 to 32.5 mm (1.09 to 1.28 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000 ft)
  • Page 27: Caring For Your Thinkpad Computer

    Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
  • Page 28 Register your ThinkPad products with IBM (refer to the Web page: www.ibm.com/pc/register). This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables IBM to notify you about possible technical information and upgrades.
  • Page 29 Caring for your ThinkPad computer v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Turn off your computer if you are replacing a device in a device bay, or else verify that the device is warm-or hot-swappable.
  • Page 30 Caring for your ThinkPad computer Cleaning your computer display 1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside.
  • Page 31: Chapter 2. Solving Computer Problems

    . 27 A password problem . . 16 Other problems . . 27 A power switch problem . . 17 Starting IBM BIOS Setup Utility . . 31 Keyboard problems . 17 Recovering pre-installed software . . 32 UltraNav problems .
  • Page 32: Diagnosing Problems

    Test have been run and that it has found no problems, consider running more of the tests in PC-Doctor for Windows. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician.
  • Page 33 Have the computer serviced. 0182: Bad CRC2. Enter Checksum of the CRC2 setting in the EEPROM is not correct. Go to IBM BIOS Setup and load BIOS Setup Utility. Press F9 and then Enter to load the default setting. Press Setup defaults.
  • Page 34 0200: Hard disk error The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run the IBM BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu.
  • Page 35 Your computer was previously unable to complete the boot process. incomplete Turn the computer off; then turn it on to start the IBM BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10.
  • Page 36 Note: This will permanently erase the entire contents of the hard disk, and then restore software preinstalled by IBM. Press F1 to open BIOS Setup, or Enter to start the IBM Predesktop Area. If the computer still does not start, call the IBM Support Center. Telephone numbers are listed in “Worldwide telephone list”...
  • Page 37: Errors Without Messages

    Frame Base Address. device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. CardBus Configuration Go to the IBM BIOS Setup Utility. Press F9 and then Enter to load the Error - Device Disabled default setting. Press F10 and then Enter to restart the system.
  • Page 38: A Password Problem

    Solving computer problems Problem: When I turn on the machine, nothing appears on the screen, but I hear two or more beeps. Solution: Make sure that the memory card is installed correctly. If it is, but the screen is still blank, and you hear five beeps, have the computer serviced. If you hear 4 cycles of 4 beeps each, the Security Chip has a problem.
  • Page 39: A Power Switch Problem

    IBM authorized servicer or marketing representative to have the password canceled. If you forgot your hard disk password, IBM will not reset your password or recover data from the hard disk. You must take your computer to an IBM authorized servicer or an IBM marketing representative to have the hard disk drive replaced.
  • Page 40: Ultranav Problems

    Solving computer problems Problem: A number appears when you type a letter. Solution The numeric lock function is on. To disable it, press and hold Shift; then press NumLk. Problem: All or some of the keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer.
  • Page 41: Standby Or Hibernation Problems

    IBM PS/2 TrackPoint. Drivers are provided in the C:\IBMTOOLS\DRIVERS directory on your hard disk drive. If your hard disk drive does not contain device drivers, refer to the ThinkPad Web site. For access to this Web site, press the Access IBM button and open Access IBM. Problem: The scrolling or magnifying glass function does not work.
  • Page 42 Solving computer problems v The operating temperature is within the acceptable range. Refer to “Specifications” on page 4. If these items are correct, have the computer serviced. Problem: The critical low-battery error message is displayed, and the computer immediately turns off. Solution: The battery power is getting low.
  • Page 43 1. Turn your computer off and then on again; then, while the message, “To interrupt normal startup, press the blue Access IBM button” is displayed at the lower left of the screen, press the Access IBM button. IBM Rescue and Recovery screen opens.
  • Page 44 Solution: The computer cannot enter hibernation mode: v If you are using one of the IBM communication PC Cards. To enter hibernation mode, stop the communication program, and then remove the PC Card or disable the PC Card slot. Click the Safely Remove Hardware icon in the taskbar (for Windows XP) or the Unplug or Eject Hardware icon in the taskbar (for Windows 2000).
  • Page 45: Computer Screen Problems

    Solving computer problems Solution: Windows XP enables multiple users to log on to the system at the same time. If you are the first user to have logged on to your computer, you can use the Fn+F3 key combination. Otherwise the combination will not work on your computer.
  • Page 46: Battery Problems

    Solving computer problems 6. Click the Properties button. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshooter button. 7. Click the Monitor tab. 8. Make sure the information is correct. 9. Click the Properties button. Check the ″Device status″ box and make sure the device is working properly.
  • Page 47: Hard Disk Drive Problems

    Solving computer problems If the optional Quick Charger is available, use it to charge the over-discharged battery. If the battery cannot be fully charged in 24 hours, use a new battery. Problem: Your computer shuts down before the battery status indicator shows empty.
  • Page 48: A Startup Problem

    Solving computer problems Solution: In the startup menu in the IBM BIOS Setup Utility, make sure that the hard disk drive is included in the “Boot priority order” list. If it is included in the “Excluded from boot order” list, it is disabled. Select the entry for it in the list and press the x key.
  • Page 49: Fingerprint Authentication Problems

    Communicate by using the internet and link to the IBM support site. v Troubleshoot and diagnose problems using diagnostics. In the top panel of the IBM Rescue and Recovery workspace, you can click the following to open other pages or exit the utility: v Events Log enables you to view a log that contains information about events, or tasks, associated with Rescue and Recovery operations.
  • Page 50 The computer does not start from a device you want, such as a diskette drive. Solution: Refer to the Startup menu of the IBM BIOS Setup Utility. Make sure that the startup sequence in the IBM BIOS Setup Utility is set so that the computer starts from the device you want.
  • Page 51 Solving computer problems 5. Select USB by pressing Enter. 6. With the F5 or F6 key, select Disable; then press Enter. 7. Press F10 and Enter to save this setting and exit this utility. Problem: The computer can not play a CD, or the sound quality is not good. Solution: Be sure that the disk meets the standards for your country.
  • Page 52 (version released before January 24, 2005): The latest version is available http://www.ibm.com/support/us/ v Drive Fitness Test (v3.99 or earlier): The latest version is available at http://www.hitachigst.com/hdd/support/download.htm Notes: 1. IBM does not guarantee the proper operation of the Drive Fitness Test. ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 53: Starting Ibm Bios Setup Utility

    3. Turn on the computer; then, while the message, “To interrupt normal startup, press the blue Access IBM button” is displayed at the lower left of the screen, press the Access IBM button. The IBM Rescue and Recovery workspace opens.
  • Page 54: Recovering Pre-Installed Software

    You can use either the Rescue and Recovery program or the IBM Rescue and Recovery workspace to restore the contents of the hard disk to an earlier state using any of the stored backups.
  • Page 55: Upgrading The Hard Disk Drive

    3. Turn on your computer. Watch the display carefully. While the message, “To interrupt normal startup, press the blue Access IBM button” is displayed at the lower left of the screen, press the Access IBM button. The IBM Rescue and Recovery workspace opens.
  • Page 56 Upgrading the hard disk drive To replace the hard disk drive, do the following: 1. Turn off the computer; then disconnect the ac adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3.
  • Page 57: Replacing The Battery

    Upgrading the hard disk drive 8. Insert the hard disk drive and its cover into the hard disk drive bay; then firmly install them. 9. Close the computer display and place the computer with its bottom side up. Reinstall the screw. 10.
  • Page 58 Replacing the battery Note: The 15-inch model has only one battery latch, which is to the left of the battery. 4. Install a fully charged battery. 5. Slide the battery latches to the locked positions. 6. Turn the computer over again. Connect the ac adapter and the cables to the computer.
  • Page 59: Chapter 3. Getting Help And Service From Ibm

    Chapter 3. Getting help and service from IBM Getting help and service . . 38 Calling IBM . . 38 Getting help on the Web . . 38 Getting help around the world . . 42 © Copyright IBM Corp. 2004...
  • Page 60: Getting Help And Service

    IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 61 Installation and maintenance of network operating systems (NOS) v Installation and maintenance of application programs Refer to your IBM hardware warranty for a full explanation of IBM warranty terms. Be sure to retain your proof of purchase to obtain warranty service.
  • Page 62 Getting help and service Telephone numbers Note: Telephone numbers are subject to change without notice. For the latest list of IBM Support Center telephone numbers and hours of operation, visit the Support Web site at www.ibm.com/pc/support Country or region Language...
  • Page 63 Singapore English 1800-3172-888 Spain Spanish 91-714-7983 Sri Lanka English 94-11-2448-442 94-11-2421-066 Sweden Swedish 08-477 4420 Switzerland German/French/Italian 058-333-0900 Taiwan Mandarin 886-2-8723-9799 Thailand Thai 1800-299-225 Turkey Turkish 00-800-446-32-041 United Kingdom English 0-1475-555 055 Chapter 3. Getting help and service from IBM...
  • Page 64: Getting Help Around The World

    Getting help around the world If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold and serviced by IBM or by IBM resellers who are authorized to perform warranty service, International Warranty Service is available for your computer.
  • Page 65: Appendix A. Wireless Related Information

    Wireless LAN Mini-PCI Adapter and Bluetooth Daughter Card emits radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. © Copyright IBM Corp. 2004...
  • Page 66: Authorized Operation Within The United States And Canada

    Because Wireless LAN Mini-PCI Adapter and Bluetooth Daughter Card operates within the guidelines found in radio frequency safety standards and recommendations, IBM believes the integrated wireless cards are safe for use by consumers. These standards and recommendations reflect the consensus of...
  • Page 67: Enabling Extended Channel Mode

    Access Point that is Wi-Fi compliant or in Ad Hoc mode, this device will operate in its authorized modes in all geographies. Please reconfigure selected frequencies when you travel from one country to another. Enabling Extended Channel Mode The statement below regarding the extended channel mode is applicable when the system supports this function.
  • Page 68 ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 69: Appendix B. Warranty Information

    1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale. The term ″Machine″ means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
  • Page 70 If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.
  • Page 71 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded.
  • Page 72 Limitation of Liability IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges. Neither IBM nor your reseller are responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM for any reason.
  • Page 73: Part 2 - Country-Unique Terms

    IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.
  • Page 74 Limitation of Liability: The following is added at the end of this section:In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this section will not apply to damages caused by IBM’s willful misconduct (″dolo″) or gross negligence (″culpa inexcusable″).
  • Page 75 Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
  • Page 76 IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim. For purposes of this item, the term "Machine"...
  • Page 77 Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 78 THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller. How to Obtain Warranty Service: Add the following paragraph in Western Europe (Andorra, Austria, Belgium,...
  • Page 79 Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
  • Page 80 Jurisdiction: The following exceptions are added to this section: 1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty and relating thereto, including its existence, will be the competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone,...
  • Page 81 How to Obtain Warranty Service: The following is added to this section: To obtain warranty service from IBM in EU countries, see the telephone listing in Part 3 - Warranty Information. You may contact IBM at the following address: IBM Warranty &...
  • Page 82 (if IBM is at fault) or of such cause, for a maximum amount equal to the charges you paid for the Machine. For purposes of this item, the term ″Machine″...
  • Page 83 In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 84 The minimum warranty period for Machines is twelve months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 85 Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default.
  • Page 86: Part 3 - Warranty Information

    Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default.
  • Page 87 A warranty period of 3 years on parts and 1 year on labor means that IBM provides warranty service without charge for: a. parts and labor during the first year of the warranty period; and b. parts only, on an exchange basis, in the second and third years of the warranty period.
  • Page 88 IBM at any time on your request. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your Machine.
  • Page 89 This type of Warranty Service is a combination of Type 1 and Type 4 (see above). When a 5, 6 or 7 type of warranty service is listed, IBM will determine which type of warranty service is appropriate for the repair.
  • Page 90 Country or Region Telephone Number Africa +44 (0) 1475 555 055 Argentina 0800-666-0011 Australia 131-426 Austria 01-24592-5901 Bolivia 0800-0189 Belgium Dutch: 02-210 9820 French: 02-210 9800 Brazil 55-11-3889-8986 Canada 1-800-565-3344 In Toronto: 416-383-3344 Chile 800-224-488 China 800-810-1818 China (Hong Kong S.A.R.) Home PC: 852-2825-7799 Commercial PC: 852-8205-0333 ThinkPad and WorkPad General Inquiry...
  • Page 91 Country or Region Telephone Number India 1600-44-6666 Indonesia 800-140-3555 Ireland 01-815-9202 Italy 02-7031-6101 Japan *ThinkPad: 0120-887-874 v *Overseas calls: 81-46-266-4724 Korea 1588-5801 Latvia 386-61-1796-699 Lithuania 386-61-1796-699 Luxembourg 298-977-5063 Malaysia 1800-88-8558 Malta 356-23-4175 Mexico 001-866-434-2080 Middle East +44 (0) 1475 555 055 Netherlands 020-514 5770 New Zealand...
  • Page 92: Guarantee Supplement For Mexico

    All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the date of purchase. IBM is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product.
  • Page 93 To obtain a list of Authorized Service Centers, please visit: www.pc.ibm.com/la/centros_de_servicio/servicio_mexico/ servicio_mexico.html IBM de México, Manufactura y Tecnología, S. A. de C. V. Camino a El Castillo 2200 El Salto, Jalisco C.P. 45680, Tel. 01-800-3676900 Appendix B. Warranty information...
  • Page 94 ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 95: Appendix C. Customer Replaceable Units (Crus)

    AC adapter and power cord Phone line cord TrackPoint cap Tier 2 CRUs Memory (standard) Keyboard Palm rest (14-inch model) - integrated with touch pad and Fingerprint reader Mini-PCI Card (14-inch model) Communication Daughter Card © Copyright IBM Corp. 2004...
  • Page 96 You can find instructions for replacing CRUs in Access IBM, your on-board help. To start Access IBM, press the blue Access IBM button on your ThinkPad. If you are unable to access these instructions or if you have difficulty replacing a CRU, you can use either of the following additional resources:...
  • Page 97: Appendix D. Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.
  • Page 98: References To The Web Site Addresses

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. Electronic emission notices...
  • Page 99: Product Notice Requirements

    This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electro-magnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.
  • Page 100 If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by IBM. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow the instructions.
  • Page 101: Ibm Lotus Software Offer

    Lotus Notes “standalone” client and a single license for the Lotus SmartSuite software. These licenses entitle you to install and use this software on your new IBM personal computer using one of the following options: v Media for this software is not included in this offer.
  • Page 102 **Important: Pursuant to this Offer, you may order one CD media per license. You will need to provide the 7 digit serial number of the new IBM personal computer that you purchased. The CD is provided at no charge; however, applicable shipping, duties and taxes may be imposed by local jurisdictions.
  • Page 103: Trademarks

    Singapore 469000 Fax: +65 6448 5830 To inquire about an order, contact: Smartsuiteapac@modusmedia.com Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM Lotus FastSite IBM (logo) IBM Lotus SmartCenter...
  • Page 104 ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 105: Index

    31 and service 38 software problem 30 around the world 42 specifications 4 by telephone 38 standby problems 19 by Web 38 startup problem 26 hibernation problems 19 storage device upgrading 33 important tips 5 © Copyright IBM Corp. 2004...
  • Page 106 ® ThinkPad T40 Series Service and Troubleshooting Guide...
  • Page 108 Part Number: 27R0776 (1P) P/N: 27R0776...

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