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Troubleshooting
Fault
Black Glass
Wet Fuel
Low Flue Pressure
Damaged Rope Seal
Blocked Flue
Fire goes out
Wet wood,
Low Flue Pressure
Blocked Flue
No combustion Air
Cant slow
Damaged rope seal
down burn
rate
Door Handle Loose
Flue Blanking Plate Loose
Firebricks
Wet fuel, careless loading
cracking after
1-6 months
Paint blister-
Fire cement contact, burning too
ing
hot.
Cause
17
Resolution
Season Wood foe at least 12-18
Months.
Consult Installer
Fit new rope seal
Consult chimney sweep/Installer
Season Wood foe at least 12-18
Months.
Consult installer, this could be due
to downdraught or you may require
a liner
Consult chimney sweep.
Fit combustion air brick in line with
document J of Building regulations
Replace rope seal using HT Silicone
Adjust collar tension using allen key
Realign flue blanking plate and seal
all joints with fire cement.
Ensure fuel is dry. Do not load fuel
by throwing into the fire
Rub down back to bear metal using
wire wool or 240 grit sand paper
then re-coat using Thermacure HT
paint.
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