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L
R
INCOLN
OADSIDE
At the time you call, you will be asked to provide your name, Vehicle Identification Number, the exact
location of your vehicle and a telephone number where you can be reached.
In the event that you use a service other than Lincoln Roadside Assistance, we may reimburse you up to a
maximum of $100.00 per disablement. (See page 21 for claiming instructions.)
General Information on Roadside Assistance Services
Covered Services
• Road Service (labour performed at disablement site)
• Service Calls (delivery of up to 10 litres of fuel or battery boost)
• Towing of your disabled vehicle to the nearest Ford or Ford Lincoln dealership (one tow per
disablement)
Items Excluded from Coverage
• Parts, tire repairs, rental of towing equipment, storage fees, or any labour performed at a garage
or service station
• Any form of impound towing by other than a licensed service station or garage
• Parts involved in lock-out service
• Assistance from private citizens
• Lincoln Roadside Assistance coverage is not a warranty, but a service provided to you by Ford to
minimize any unforeseen vehicle operation inconvenience. All service operators providing service
are independent contractors and are not employees of Ford. Therefore, Lincoln Roadside Assistance
does not assume any liability for any loss or damage to your vehicle or your personal
property resulting from the rendering of such service.
• Any loss or damage is the sole responsibility of the servicing facility and should be reported to the
proprietor of the facility and your own insurance company within 24 hours and prior to any repairs
being carried out.
Emergency Lock-out Service
When your ignition key is lost, broken or accidentally locked inside your vehicle, call Lincoln Roadside
Assistance and service will be dispatched. If circumstances require you to use an independent lock-out service,
we may reimburse you up to $100.00 (see page 21 for claiming instructions).
20
A
SSISTANCE
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