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LI N CO LN
2013 MODEL YEAR
WA R RA N T Y GUIDE
ROADSIDE ASSISTANCE
December 2011 / First Printing / Warranty Guide
Ford Motor Company of Canada, Limited / Litho in U.S.A.
DW1J 19G218 AA

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Summary of Contents for Lincoln Electric 2013

  • Page 1 LI N CO LN 2013 MODEL YEAR WA R RA N T Y GUIDE ROADSIDE ASSISTANCE December 2011 / First Printing / Warranty Guide Ford Motor Company of Canada, Limited / Litho in U.S.A. DW1J 19G218 AA...
  • Page 2: Table Of Contents

    Taking Your Vehicle on a Trip? .......16 If You Are a Subsequent Lincoln Owner......16 Need Assistance? We’re Here to Help You...
  • Page 3 Lincoln Roadside Assistance — For Your Peace-of-Mind ....19 Lincoln Roadside Assistance Eligibility ......19 Lincoln Roadside Assistance Card for Your Wallet .
  • Page 4 Dear New Vehicle Owner, It is with great pleasure that we welcome you to the Lincoln family. We want you to enjoy all the benefits of owning your new Lincoln vehicle, and look forward to building a relationship with you over the years ahead.
  • Page 5: Warranty Coverage At-A-Glance

    ARRANTY NFORMATION Warranty Coverage At-A-Glance...
  • Page 6: Your Lincoln New Vehicle Limited Warranty

    Who is Authorized to Do Warranty Repairs? You must take your vehicle to an authorized Ford or Ford Lincoln dealer for warranty repairs. While any Ford or Ford Lincoln dealership handling your vehicle line will provide warranty service, we recommend you return to your selling dealer who wants to ensure your continued satisfaction.
  • Page 7: Hybrid Unique Component Coverage

    Sensor Module (HBPSM), and Battery Energy Control Module (BECM). Lincoln Roadside Assistance 1-800-387-9333 Your vehicle is eligible, within Canada or the continental United States, for the Lincoln Roadside Assistance Program. This Program is separate from the New Vehicle Limited Warranty, but the coverage is concurrent with the 6 years or 110,000 km (whichever occurs first) Powertrain Coverage period.
  • Page 8: Safety Restraint Coverage

    ARRANTY NFORMATION Transmission - All internal parts; clutch cover; seals and gaskets; torque converter; transfer case (including internal parts); transmission case; transmission mounts. Front-Wheel Drive - Axle shafts; front-wheel bearings; rear-wheel bearings; centre support-bearing; drive shafts; final drive housing (including all internal parts); hubs-automatic front locking (four-wheel drive); locking rings (four-wheel drive);...
  • Page 9 There may be additional coverage for these parts through the Powertrain Coverage. In any case, the warranty with the broadest coverage applies. Your Ford or Ford Lincoln dealer maintains a complete list of parts covered by emissions warranties. For more details about the specific parts covered by the Emissions Defect Warranty, contact your dealer.
  • Page 10: Tire Warranty

    ARRANTY NFORMATION Emissions Defect/Performance Warranty: Additional Parts Covered Ford also provides the following coverages for emissions related defects for the parts listed below including labour and diagnosis for 8 years or 130,000 km (whichever occurs first). • Catalytic converter • On board emissions diagnostic device •...
  • Page 11: Unique Warranty Coverage For Specified Components

    ARRANTY NFORMATION Unique Warranty Coverage for Specified Components Brake pads and linings*, manual transmission clutch disc*, windshields, wheel balance and alignment are covered against defects in factory-supplied materials or workmanship for 12 months or 20,000 km (whichever occurs first) from the original warranty start date. *Refer to page 12 for additional coverage information.
  • Page 12: Damage Caused By Use And/Or The Environment

    ARRANTY NFORMATION • Tampering with the vehicle, including tampering with the emissions systems or with other parts that affect these systems (for example, exhaust and intake systems) • Contaminated or improper fuel/fluids • Customer-applied chemicals or accidental spills • Driving through water deep enough to cause water to be ingested into the engine or battery •...
  • Page 13: Damage Caused By Improper Maintenance

    ARRANTY NFORMATION Damage Caused by Improper Maintenance The New Vehicle Limited Warranty does not cover damage caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong part, fuel, oil, lubricants, or fluids. In fact, failure to perform maintenance as specified in your Owner’s Guide will invalidate warranty coverage on parts affected by improper maintenance.
  • Page 14: Other Items/Conditions Not Covered By This Warranty

    Ford of Canada authorized only Lincoln Qualified Vehicle Modifiers (QVM’s) to perform Lincoln Navigator Limousine and Funeral Coach and Hearse conversions. The wheelbase on Lincoln Navigators are suitable for limousine and funeral coach and hearse conversions only if equipped with the proper Lincoln Limousine Builder’s Package.
  • Page 15: What Is Not Covered Under The Tire Warranty

    ARRANTY NFORMATION If a Lincoln Navigator limousine and funeral coach or hearse is NOT equipped with the Limousine Builder’s Package or it is equipped with the Limousine Builder’s Package but its wheelbase is extended beyond its limitations or its GVWR exceeds the weight limitations, then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract is voided, applicable Emissions Warranties may also be voided and the vehicle modifier may be considered the vehicle “manufacturer”...
  • Page 16: New Vehicle Warranty Limitations

    ARRANTY NFORMATION New Vehicle Warranty Limitations The foregoing coverage described in the New Vehicle Limited Warranty are the only express warranties on the part of Ford of Canada and the selling dealer. You may have other rights which may vary by province.
  • Page 17: Take Care Of Your Vehicle And It Will Take Care Of You

    If you travel with this vehicle outside of Canada or the United States, you may have to pay a servicing Ford or Ford Lincoln dealer in a foreign country for a repair that could be covered under this New Vehicle Limited Warranty.
  • Page 18: Need Assistance? We're Here To Help You

    If you still feel your concern was not fully addressed or you did not understand the explanations given for your questions, contact the Lincoln Customer Care Centre at (toll free) 1-800-387-9333 or through our web site at www.lincolncanada.com .
  • Page 19: Important Owner Information

    NFORMATION Log on to www.lincolncanada.com The Ford of Canada’s Lincoln web site contains information for you, the new vehicle owner. On www.lincolncanada.com you can download printed material, contact us via e-mail, locate your nearest dealer, and so much more! These are just some of the ways www.lincolncanada.com can be a great resource...
  • Page 20: Lincoln Roadside Assistance

    Lincoln Roadside Assistance — For Your Peace-of-Mind We are pleased to welcome you to Lincoln’s Roadside Assistance! Our primary focus in providing this important benefit is to help ensure your safety, pleasure and convenience during the operation of your Lincoln vehicle.
  • Page 21: General Information On Roadside Assistance Services

    In the event that you use a service other than Lincoln Roadside Assistance, we may reimburse you up to a maximum of $100.00 per disablement. (See page 21 for claiming instructions.)
  • Page 22: Emergency Travel Expense Reimbursement

    Complete the Customer Claim Form. Please include all original receipts and details of the event. This will facilitate prompt handling and reimbursement of your claim. To acquire additional forms, please contact your Ford of Canada or your Ford Lincoln selling dealer or visit our web site at www.lincolncanada.com .
  • Page 23: Extend Your Lincoln Roadside Assistance Benefits

    SSISTANCE Extend Your Lincoln Roadside Assistance Benefits Lincoln’s Roadside Assistance Coverage is also available beyond the Powertrain Coverage period. For a nominal yearly fee you can continue to enjoy this important benefit to help ensure your safety, pleasure and convenience during the operation of your Lincoln vehicle.

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